Overview

The Swanston Hotel Melbourne Grand Mercure

195 Swanston Street, Melbourne, VIC 3000, Australia
+61 396 634 711

฿ 3,525+

Overall guest ratings

8.1/10 Excellent
Based on 2797 reviews

Review highlights

  • 9.6
  • 9.1
  • 5.2
  • 2.5

Good to know

  • Great shopping
  • Friendly service

Nearby

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    About

    Melbourne's most centrally located accommodation, The Swanston Hotel, Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located close to Bourke Street Mall and Federation Square and offering 200 modern, spacious rooms, The Swanston Hotel, Grand Mercure features superior service, along with a well equipped gym, indoor swimming pool and valet parking, plus three unique dining options including 24 hour room service.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Business centre
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews
    Families
    Couples
    Solo
    Business

    Overall rating

    8.1 Excellent
    Based on 2,737 reviews

    Location
    9.6

    Service
    9.1

    Breakfast
    7.0

    Pool
    5.5

    WiFi
    5.4

    Room
    5.2

    Vibe
    2.5

    Overall rating

    8.3 Excellent
    Based on 1,313 reviews

    Location
    9.5

    Service
    9.0

    Breakfast
    6.9

    WiFi
    5.8

    Pool
    5.4

    Room
    5.1

    Vibe
    2.3

    Overall rating

    8.2 Excellent
    Based on 1,012 reviews

    Location
    9.7

    Service
    9.0

    Breakfast
    6.9

    WiFi
    5.5

    Comfort
    5.1

    Amenities
    5.1

    Room
    4.6

    Vibe
    2.3

    Overall rating

    8.0 Good
    Based on 355 reviews

    Location
    9.5

    Service
    9.0

    Breakfast
    6.6

    Room
    5.2

    Vibe
    2.4

    Overall rating

    7.8 Good
    Based on 54 reviews

    Location
    9.4

    Service
    9.0

    Cleanliness
    5.8

    Comfort
    5.5

    Room
    5.1

    Recent reviews

    Find reviews that mention:
    nearby tram
    tram station
    zoo aquarium
    great location
    city center very close
    easy to access shopping
    toilet seat was loose
    lots of marks
    great location heart
    door step
    walking distance target
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