Overview

Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne, VIC 3000, Australia
+61 396 564 000

฿ 3,174+

Overall guest ratings

7.6/10 Good
Based on 3,868 reviews

Review highlights

  • 9.5
  • 8.3
  • 5.0
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Central, Hotel Grand Chancellor Melbourne features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and designer toiletries.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 3,868 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 8.0 "Pool is good."
    • 7.3 "Good breakfast."
    • 6.6 "Average value."
      5.2 "52% thought it was adequately priced."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.0 "Rooms are ok."
      3.2 "68% complained about the bathroom."
      4.0 "60% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% didn't like the balcony."
      1.7 "83% criticized the small bathroom."
      4.6 "54% thought the tv was sub-standard."
      2.9 "71% were unsatisfied with the kitchenette."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.8 "72% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      1.7 "83% criticized the small bathroom."
    • 3.0 "Disappointing wellness & sports facilities."
      2.8 "72% didn't like the fitness area."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
      1.6 "84% didn't like the architecture."
      4.7 "53% were unhappy with the handicap accessible facilities."
    • 2.8 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 2,398 reviews
    • 9.6 "Terrific location."
      7.3 "Great parking, according to 73%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 7.8 "Good pool."
    • 7.6 "Good breakfast."
    • 6.6 "Average value."
    • 5.0 "Average comfort."
      4.5 "55% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      1.4 "86% criticized the small bathroom."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.0 "70% didn't like the fitness area."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      1.7 "83% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      4.8 "52% were unhappy with the handicap accessible facilities."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
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    Overall rating

    7.5 Good
    Based on 580 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.9 "Good pool."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 4.8 "Not very clean."
      2.3 "77% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.4 "66% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      2.8 "72% found problems with the furniture."
    • 4.3 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 889 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 7.3 "Good pool."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average value."
      5.1 "51% thought it was adequately priced."
    • 5.4 "Average comfort."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "67% said the view was so-so."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
      3.9 "61% didn't like the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
    • 2.7 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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