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personalized service. Very friendly and courteous staff. The rooms are very dark due to colors, design and lighting. Bathrooms are very poor in safety. The barthtub is very slippery when taking a shower and the shower heads are very have very low perssure and flow. Bathroom tiles color, black, is not the best choice and makes the look of bathrooms very depressing.
Location of the hotel,unobtrusive room service Couldn't find a shoe-shine set,failed to take cold shower.
Service and standard/condition of room . Service on arrival was less than disappointing. Room not ready ( arrived post 3.00pm) room very tired - bulbs out headboard stained general housekeeping unsatisfactory, reception staff not 5start trained.
Great location, very helpful staff and superb service Help from teh staff was excellent
everyhing outstanding... I strongly suggest this hotel
Very good service, very intent concierges and porters. I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
The decoration is great and the personel very pleasant and helpfull. We had the luck to be upgraded in a junior suite and had the surprise of a very nice cake for my husband's birthday. Location on the park and near to the best areas.
Stuff cooperation Food
Stylish decor. Excellent food; attentive service Service ar beakfast was charming but amateurish
Iwas un happy all the stay my room was very bad Very old very expensive
Location, Large and confortable bed and good room Noise isolation not that good but ok
A good, well located hotel with easy access to the surrounding area. Would stay again, if in the area. Felt it was slightly overpriced.
Everything very new, felt very clean and fresh, pleasant room, polite and helpful staff. Easy walking distance to tube station and nearby restaurants Shower slightly small, not a problem for myself and daughter but possibly a bit on the tight side for persons of larger build.
Easy access to Royal Albert Hall No drawers or shelves in room for putting clothes
For us it was the perfect location, the comfort of the beds a bonus and the price of the hotel was excellent for Kensington.
Great hotel in a great location. Breakfast too expensive.
Nice decoration. My first pretty hotel in London. Space, good bed, products in bathroom. Breakfast is nice (you can ask for an omelett) and there is a machine to prepare a hot chocolate without extra fee. Noise in the room. Hotels here don't know the double-glasing system. Too Bad. It's a 3* for me.
Exceptionally clean Staff with English as their first language is always a good start in a customer facing role,however the staff were efficient and courteous.
Very good hotel, just 5 minutes from South Kensington station, next to very popular museums. Good value for money. A room was clean and comfortable, breakfast included. Can't say anything bad about this hotel. Would reccomend it to my friends, family and everybody who is looking for a great location in London, but not ready to pay a lot :-)
I thought we would find noisy students when staying at Beit Hall despite all the good comments we read, but we didn't. It is a really clean place, not noisy (at least all the week we stayed there), and very connected to many London places. There is one bus that stops in front of Beit Hall, and other two bus lines that stop just around the corner. Also, there is an underground station like 10 minutes walking, two nearby museums and Harrods. We would stay again in this place. The accommodation includes breakfast which is great, but everyday is the same menu. This doesn´t really matter if you don't get bored easily.