โรงแรมใกล้ ลอนดอน สนามบินลอนดอนฮีทโธรว์

ข้อเสีย: Should allow guests to make local calls from phone in room.

ข้อดี: Location

ข้อเสีย: The WiFi in most premier inns annoys me in this day and age

ข้อดี: Had disability room - good sized.

ข้อเสีย: Somewhat pushy staff on check-in to add meals.

ข้อดี: Excellent service. Very good food. Friendly staff. Clean basic rooms. Good air conditioning. Easy access from terminal 4.

ข้อเสีย: Long walk from terminal 4 if difficulty walking. No extras like pool or airport transfers. Just the basics, but done well.

ข้อดี: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

ข้อดี: Great value with very comfortable bed and convenient location right next to Heathrow. Staff were friendly, attentive and efficient. Restaurant meals were excellent.

ข้อดี: My request for a room on a high floor away from elevators was honoured. Staff were very pleasant.

ข้อเสีย: A couple more coffee pouches -- one cup each on arrival and one each in the a.m. would be nice.

ข้อดี: Great value for the money. Great customer service. Great Breakfast and great dinner. The ribeye was awesome. Get the meal deal. Convenient to Terminal 4.

ข้อเสีย: 3.5 miles from terminal 5 to terminal 4. Couldn’t figure out how to take the express train to terminal 4 so ended up taking a cab

ข้อดี: It was a regular hotel room, no frills

ข้อเสีย: Food at the grill was not that good, WiFi didn't work and there was a dirty towel in my bathroom.

ข้อดี: Room request was honoured. Room was clean and comfortable as well as being very quiet. We had drinks at the bar where there was a pleasant ambiance and reasonable prices. Very well located for access to Terminal 4.

ข้อเสีย: A couple more coffee pouches.

ข้อดี: The staff are very polite and helpful. They changed my room when I needed it and fixed a couple of other issues

ข้อเสีย: Be advised, some booking sites require payment on arrival. This was booked by my company. Thankfully I had cash but they did not take Malaysian Ringgit (hotel is looking in to this as they're at T4). Be aware there are limitations on how you can pay on arrival. Card, GBP sterling and only a few foreign currencies.

ข้อดี: This hotel was very clean and comfortable with friendly staff. Bed and pillows were perfect for a good night's sleep. We were pleasantly surprised with the room and it exceeded our expectations. The room rate was great.

ข้อดี: Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.

ข้อเสีย: This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?

ข้อเสีย: Entertainment facilities

ข้อดี: upgraded. large king room. easy parkinf

ข้อเสีย: location

ข้อดี: This is such a great hotel. I would recommend it to anyone for any occasion. As soon as we arrived the staff helped with our bags and we even got an upgrade to a king sized bed. The room was very clean and accommodating.

ข้อดี: Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.

ข้อเสีย: Not a lot!

ข้อดี: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.

ข้อดี: The room, the bed and the bathroom were all comfortable and to expectations.

ข้อเสีย: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

ข้อดี: Sofitel is not a cheap option, but after a long haul flight it’s great to have the hotel right at the terminal. Fabulous breakfast and great soundproofing sets you up ready for the next leg of your travels.

ข้อเสีย: My case was delayed so I would have liked extra touches expected in a higher end hotel. A bathrobe and toothbrush, comb and hair conditioner would have been nice. Also we were made to queue on checking in as we got stuck behind a plane full of people whose flight had been cancelled. We had a confirmed booking so it would have been appreciated if we could have checked straight in. Staff very friendly and helpful at reception and concierge the following day. I think we were unlucky with a bad patch at check in.

ข้อดี: Convenient location with the tube just a stone's throw away. Staff are really polite. Place is clean.

ข้อเสีย: Keep up the good work

ข้อดี: Breakfast was great and had plenty of options for gluten free and dairy free.

ข้อดี: Excels at the two things you need most from a hotel:comfy beds with top quality duvets and pillows, and a roomy, hot powerful shower.

ข้อเสีย: Decor was bland and unimaginative. While the restaurant was excellent, it didn’t justify the silly price it charged.

ข้อดี: Beautiful hotel with fabulous decor and facilities. Staff were very helpfuland pleasant. Food wonderful.

ข้อเสีย: Only complaint was that there was no outside light inthe room. Window looked onto an interior walkway.

ข้อดี: The most uncomfortable bed I have ever slept in.

ข้อเสีย: The main purpose was to have a restful sleep before a flight. The bed made this impossible.

ข้อดี: Enjoyed every minite at your hotel. The next time I travel to London I will definitely stay at your hotel because it makes departure from London so much easier.

ข้อเสีย: None

ข้อดี: Access to Heathrow Airport , comfort & amenities , access to transport to London city by express train or Underground Tube. Ideal for short layover at terminal 5 before continuing journey.

ข้อเสีย: Only complaint was the cold London weather!

ข้อดี: the hotel is well placed in Heathrow terminal 5 with a really simple walk to departures. The room was as you would expect for this level of hotel, staff were friendly and helpful

ข้อดี: Rooms and bedding very clean. Public areas modern with pleasant atmosphere.

ข้อเสีย: The check in staff member was efficious and pushy. Was not interested in our needs, was more about upselling to us.

ข้อดี: Proximity to T5 is first class

ข้อเสีย: Complicated room lighting arrangements

ข้อดี: The hotel and restaurants were excellent

ข้อเสีย: $review.cons

ข้อดี: Espa and the room

ข้อเสีย: There are not enough information/indicative signs from airport hub to the hotel

ข้อดี: convenient location

ข้อเสีย: clinical ambiance, no family room offered

ข้อดี: Staff were great. Buffet was good value and tasty.

ข้อเสีย: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

ข้อดี: Breakfast was awesome

ข้อเสีย: I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended

ข้อดี: Comfortable bed, clean room, great executive lounge.

ข้อเสีย: No breakfast available during stay, room corridors smelt musty.

ข้อดี: Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.

ข้อเสีย: Enjoyed the short stay before our flight.

ข้อดี: Great Breakfast, friendly staff

ข้อดี: Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not

ข้อเสีย: Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment

ข้อดี: Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!

ข้อเสีย: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

ข้อดี: We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.

ข้อเสีย: Transportation from the airport at night too sketchy, not on time, not following timetable

ข้อเสีย: Drink and food service was very slow and unorganized in the hotel bar.

ข้อดี: The room was comfortable and the staff pleasant and helpful.

ข้อเสีย: The carparks are tiny, and the roads works made access confusing. Also, the extra charge for the internet, guest club and breakfast wasnt really worth the 32 pounds.

ข้อดี: Proximity to the airport although you need to go by bus to the terminals.

ข้อเสีย: Poor quality of the continantal breakfast.

ข้อดี: Easy access to airport good transportation

ข้อเสีย: nothing

ข้อดี: The room

ข้อเสีย: Nothing

ข้อดี: The locationof the hotel was most important as I was between fly's.

ข้อเสีย: My stay was very sort. Yes it was alright nothing to complain.

ข้อดี: $review.pros

ข้อเสีย: Restaurant prices rather high

ข้อดี: I liked the fact the you can still smoke in your room if you wanted to. We also liked the buffet selection in the Brassiere

ข้อเสีย: Only the cost to park your car there for over 24hours

ข้อดี: The evening meal

ข้อเสีย: The soud insulation between the hotel room and the corridor was extemely poor - everything in the corridor was audible in the room making sleep difficult.

ข้อดี: Lovely comfy beds, excellent and friendly staff, and good full breakfast. Spotlessly clean too.

ข้อเสีย: No.

ข้อดี: Friendly staff.Perfect location for airport. Good price.

ข้อเสีย: $review.cons

ข้อดี: The front desk staff was incredible and accommodating to all of our needs. Rooms were very nice and everything worked perfectly well, very convenient it is right next to Heathrow.

ข้อดี: Convienience for early departure and easy walk to the Heatheow Express. Very clean, modern and comfortable.

ข้อดี: Proximity to the airport was just what we needed before an early morning flight. Very friendly staff, a comfortable welcoming room and the choice of 3 eating places within the hotel made for a very pleasant stay.

ข้อเสีย: Nothing worth putting into words.

ข้อดี: This was a very short stay, got in about 9pm and left at 6am. It was perfectly serviceable and comparably priced hotel. Comfortable beds, quiet, average breakfast buffet.

ข้อเสีย: My only complaint is that the website doesnt make it clear how far away from the majority of the airport it is. Heathrow is a *giant* airport. If youre not used to these or you've never been to LHR, plan extra time & expect to walk much more than you'd expect. I was traveling with my elderly father & booked this hotel because it was "close and convenient" and he didnt want to take the tube to a hotel. We came in via Terminal 3, and it was a good 30 minute hike (inc inter-airport shuttle). We didnt realize you could call for a cart from Terminal 4 to the hotel lobby & my dad had a lot of trouble walking the distance. The clerk at the hotel told us to plan 30-45 minutes to walk back to Term 3 in the morning, or 10 minutes via cab (20 pounds for a cab, 10 for an uber). The sad thing was, I specifically confirmed the hotel I had originally planned was only a 30 minute tube ride and 3 minute walk away from the stop, so joke was on my dad. Also, room service is quite expensive (which may be the case with all Hiltons or London hotels). Worked out to be about $60 for 2 hamburgers/fries and a cokes.

ข้อดี: clean modern rooms, excellent service

ข้อดี: We were given a newly refurbished room. The food in the two restaurants we dined was great. We did not dine at the Oriental restaurants.

ข้อเสีย: Everything a bit pricey. Listed as having an airport shuttle, however that is only to terminal 5. You must walk a long distance and take a train to get to other terminals. Hotel Shouldn't be listed as having a shuttle.

ข้อดี: Very impressed by the staff, who did everything to make my stay a pleasant one. Outstanding breakfast.

ข้อเสีย: The Heathrow Hilton advertises itself as being on the airport campus. Well, only just: and after a long walk from terminal 2 to terminal 3 to take the Heathrow Express to terminal 4, followed by another long walk to the hotel, one might be forgiven for wondering if an off-campus hotel might not have been easier and more convenient to reach. It took me at least a half hour, bags in hand, to stagger from the Customs Hall to the hotel. Be aware!

ข้อดี: Location and breakfast

ข้อเสีย: Room was in serious need of updating Kind of disappointing for Hilton. I was informed that some sections of the hotel have been renovated. Overall I'll rather pay a little extra and stay at the sofitel in Terminal 5.

ข้อดี: The room was clean and like most other airport hotels.

ข้อเสีย: The hotel is located a long ways from the international terminal which in itself isn't bad. The only way to get to the hotel though is to take a 14 dollar (round trip) bus from the terminal to the hotel. The bus only takes British pounds and doesn't take a credit card. This is the only major airport I think I've ever been to without hotel courtesy shuttles. Very disappointed with my 45 minute, 14 dollar commute to a hotel that's advertised as an airport hotel. The hotel also charges 20 dollars a day for internet. It's hard to believe the Motel 6 doesn't charge for internet and places like the Hilton still do.

ข้อดี: Great staff, thorough and attentive. Very good if flying out of T4.

ข้อดี: A newer hotel, quite contemporary without being shocking. Nice room reminiscent somewhat of IKEA. We stayed overnight between two 10+ hour international flights; I’d do it again in a heartbeat. Great staff!

ข้อเสีย: The hotel is about a half-mile walk through a metal tube from Heathrow Terminal 4; it might be a challenge for someone with impaired mobility.

ข้อดี: Clean

ข้อเสีย: Room wouldn't get warm. Bed hard as a rock. Shower gets water all over bathroom floor - no shower curtain, just some useless glass that covered about 1/3 of opening. Parking too expensive. Will never recommend this hotel or ever stay there again. Two thumbs down Hilton!

ข้อดี: Since we are Hilton Honors, we enjoyed the executive lounge greatly. The room was small but beautiful with all the amenities. I loved the "photo" above the bed, which was a design cast on canvas by a light. The access to Heathrow was key. We would definitely stay here again.

ข้อดี: Location for late arrival and subsequent early departure from T4

ข้อเสีย: Had pre-paid premium rate for good room for 2 nights. At check-in no rooms were available and I was offered what amounted to a tiny single bed room with damaged furniture. Was given free breakfast although they knew my check out would be too early. Staff were uncaring and I had prepaid so it was "take it or leave it". I will never stay here again.

ข้อดี: Missed my flight from Terminal 4 and this hotel is very near Terminal 4 of Heathrow Airport. You can walk across a enclosed bridge, as if you enter the hotel from the airport itself. Very convenient if you miss your flight there.

ข้อดี: Room great, staff helpful, appreciated the facility to allow access to British Airways.

ข้อเสีย: Ordered room service - soup / sandwich. Not un-expensive - pretty disgusting - tasteless and most ingredients out a can. Given we'd travelled round the uk and 3 countries in Europe and not once received canned soup - didn't quite expect it at the Hilton - was expecting something of better quality and homemade.

ข้อดี: The main factor was its easy access to Heathrow Terminal 4, but I enjoyed the efficiency of the service and the comfort, and helpfulness of staff. Prices in the restaurant for dinner were high.

ข้อดี: The room was clean and the hotels location was excellent for the airport

ข้อเสีย: The hotel was poorly managed with regards to ensuring guests were given correct information on facilitiy opening hours, the way in which the hotel add items to your bill from the mini bar even when you have not used them gave a feel that they were only after your money, we didn't find the staff very helpful when making a complaint.

ข้อดี: their willingness to accomodate my late check-in

ข้อเสีย: breakfast prices were quite steep

ข้อดี: arrived at 11.30p.m. no problem with check in. linked to T4 by a walkway which was why we chose it as husband was leaving early next morning. Didnt really use the faiclities. Double glazing extremely efficient. Very quiet

ข้อเสีย: $review.cons

ข้อดี: the beds

ข้อเสีย: $review.cons

ข้อดี: Proximity to Terminal 4 Great bed

ข้อเสีย: No

ข้อดี: Easy check in.rooms great.atmosphere good.

ข้อเสีย: No kettle or tea making facility.

ข้อดี: All normal

ข้อเสีย: If they checked out the cleaning of the room especially the toilet before my check-in

ข้อดี: Cool room decor

ข้อเสีย: Huge noisy party going on all over lobby when I arrived. Couldn’t find check-in desk. Couldn’t hear what clerk was saying because noise was so loud. Couldn’t get WiFi in room but couldn’t call desk because no phone in room. Tried to go back to lobby for information, but noisy partiers marauding in hallways made me turn back and try to get a little sleep.

ข้อดี: Good location and excellent value for the money. Staff appears to be better trained than on previous visits.

ข้อเสีย: Since this is Marriott's deluxe youth hostel brand, younger travellers will probably favor it more than older ones. USB ports in the rooms are too pokey.

ข้อดี: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

ข้อเสีย: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

ข้อดี: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.

ข้อเสีย: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.

ข้อดี: Very convenient for next morning flight. Staff are very friendly and eager to help.

ข้อเสีย: Extremely small and only adequate. Can be a little noisy at night.

ข้อดี: Exceptionally clean, comfortable and well appointed for Heathrow

ข้อเสีย: The resturant is a get it from a vending machine & microwave it yourself as mentioned but not great choice to say the least. the bar is limited at best when it is staffed.

ข้อเสีย: I found the lack of facilities ridiculous for a 4 star hotel. Surely, due to the lack of amenities in the local area, the restaurant should have had more than vending machine food as an option?! My room was dirty and I have come away with bed bug bites. It's a shame as I have stayed at other Arora hotels and have had excellent experiences.

ข้อดี: Friendly staff. Clean room. Plenty of hot water, good shower.

ข้อเสีย: Swipe Card that took on average 8 goes before registering. Soft bed leading to backache. No biscuits in room. No restaurant.

ข้อดี: Hotel was clean and comfortable and the staff were lovely. No complaints at all.

ข้อเสีย: No instructions were given on use of room card to activate the lift. The checking in staff were not competent of the use of the computer. No instructions were given or displayed on how it was necessary to lift the top off the cupboard to make the kettle work

ข้อดี: the bedroom itself

ข้อเสีย: food and service

ข้อดี: It is relatively close to the airport. It is very quiet. It has easy access to public transportation.

ข้อเสีย: $review.cons

ข้อดี: The rooms had good quality beds and the external noise (heathrow airport) was not intrusive.

ข้อเสีย: The resturant was poor. The English breakfast tasted of Indian Cuisine and was over priced. The main menu was in reality limited to Indian food however was reasonable quality. Again it was over priced however.

ข้อดี: It's a nice clean Hotel.

ข้อเสีย: Hotel is in middle of no where. Although its still close to Airport but more firther away than other hotels. Dont get confused between Arora International and Arora Park.

ข้อดี: $review.pros

ข้อเสีย: Two small gripes...1)some shoe cleaning wipes would have been appreciated 2)Please stick a 'Lift lid' label on the kettle cupboard.I got grumpy when I learnt I had to read a room operating manuel before I could heat a kettle!

ข้อดี: The gym was good for an airport hotel!!!

ข้อดี: The hotel was great for location and price. The restaurant was above! The food and staff were excellent.

ข้อดี: Location

ข้อเสีย: The hotel was very noisy and the housekeeping staff kept slamming doors keeping us up. In addition we asked a server about the menu and she rudely told us to ask someone else and walked off.

ข้อดี: Fantastic breakfast. Walkable to a good English pub. Extremely clean and quiet, despite proximity to airport. Overnighting here is a great choice to break up the legs of a very long flight (e.g., Middle East to North America). Friendly and helpful staff.

ข้อเสีย: It's ridiculous that the Hoppa bus costs 9 pounds per person to get from the airport (round trip). From the ground floor, the elevators need your room card to function, and they would read our room card only sporadically. Hair dryer was broken.

ข้อดี: The bed was inviting and clean and comfortable. The breakfast buffet was lovely! I didn't have a computer with me so was grateful I could come in free of charge to write an email.

ข้อเสีย: There was nothing I didn't like.

ข้อดี: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

ข้อดี: clean and comfortable

ข้อดี: Comfortable and quiet rooms

ข้อเสีย: Not best for T2 & T3 as shuttle only runs e Rey 45 mins Some buffet breakfast items cold

ข้อดี: convenient To Airport

ข้อเสีย: No free shuttle bus service. Must pay 5 British pounds one way. Our Airconditioner broke down in the middle of the night. Long walk to any nearby stores or restaurants. About 1/2 to 1 mile walk. Ok if it’s a nice day. Not so good on rainy cold days. Also Under Staffed.

ข้อดี: Returning to the US from a European trip, we needed to transfer from London Gatwick to London Heathrow late at night, and then depart the next morning from London Heathrow. The Hilton Garden Inn was ideal. It is located close to Terminal 4, and gave us a good place to stay for the night. Staff are very helpful.

ข้อเสีย: I can't think of anything

ข้อดี: good price

ข้อเสีย: It took two days to get a improperly working toilet repaired. I notified the front desk as soon as I walked into my room and again upon waking up the next morning. Parking was extremely tight and the holes is a challenge to get to unless you take the shuttle.

ข้อดี: Staff very friendly and helpful. Comfortable room .nevcer felt m.

ข้อเสีย: Nothing

ข้อดี: More for convenience,as I have to catch early flight. Proximity to the tube is the other plus points.

ข้อเสีย: none

ข้อดี: Checkin was quick. Food at the bar was good (see also what I did not like)

ข้อเสีย: I picked the hotel because of the name, I stayed in excellent Jury's Inss before, also because it was (said to be) close to the underground & heathrow, Only at the exit there was no indication where the hotel was located, and the hotel was not visible. So I had to ask around, before finding the hotel. It was a bit farther away than described. At check-in they told me the restaurant would be open until 22h30, and gave me a key-card for my room that did not work. When coming back down to the restaurant I was told it closed early, so I had to go to the (overflowing) bar, and had to wait to get a seat. My room was close the the elevators, and poorly insulated, and I heard the elevators moving up and down,and stopping at my floor all night.

ข้อดี: location for airport

ข้อดี: Very convenient, great location to airport

ข้อดี: The Staff were friendly and very helpful. Food is great at reasonable prices, everything looks smart and well organised. it is right next to the tube station which was convenient. The rates are low and you get much more than you expected for this sort of price. the breakfast was great and plenty of choice. Basically I would use this hotel again if I am in the area – very pleasant stay.

ข้อดี: The convenient possision, the room was very quiet, no airport noice.

ข้อเสีย: The bar area not very acceptable for eating a light meal

ข้อดี: My wife needed to see a GP and they quickly called one out for us. They were very helpful.

ข้อเสีย: $review.cons

ข้อดี: It was just what we needed after a long flight, clean, spacious, modern and comfortable.

ข้อเสีย: $review.cons

ข้อดี: friendly staff, convenient location

ข้อเสีย: $review.cons

ข้อดี: It was a top quality modern room for a reasonable price in an ideal location for my purpose

ข้อเสีย: The fact that you charge guests for the car park

ข้อเสีย: The hotel IS NOT AT THE TERMINAL 5! I was traveling by myself with 2 little kids. Bought it thinking it was right at the terminal, convinient location I thought... NOT THE HOTEL IS GOOD 15min FROM THE AIRPORT and you have to take a bus and pay for it too!!

ข้อดี: Professional reception staff, facilities, proximity to T5, furnishings

ข้อเสีย: Staff in executive lounge hiding away in back room, several customers not knowing how to make a coffee, use the toaster, spilling juice from terrible pouring jugs. This made my experience in the 'Executive' lounge a big disappointment. I was surprised to be charged £5.00 for the bus to the terminal, shuttle bus usually means hotel operated elsewhere in the world.

ข้อเสีย: Hotel was fine but location of this hotel shouldbe madeclear at booking. Myself and several others booked Hilton Hotel at terminal 5 thinking it wasHilton Hotel at terminal 4. Hilton Hotel at terminal 4 has direct access tosubway and shuttle busses to anywhere, Hilton Hotel at terminal 5 is in fact not at terminal 5 but quite a ways away requiring costly shuttle busses or taxis. Shuttle busses also do not run to terminal 3, but require taking a bus to terminal 5 and then another bus to terminal 3, or the expence of hiring a cab to get you there

ข้อเสีย: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

ข้อดี: Spacious, clean and modern rooms.

ข้อเสีย: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

ข้อดี: The staff was top notch. They were all very friendly and made our stay quite enjoyable.

ข้อดี: The gentleman running the lodge was lovely, very helpful and welcoming. The room and bathroom was clean and the bed comfortable.

ข้อเสีย: It would have been nice to have a fridge and, hairdryer but managed fine without them. Only ventilation was via a window opening onto a busy noisy road at ground level. The window had no security stop so I couldn't leave it open overnight.

ข้อดี: Were willing to accept early check in and did not need to change rooms afterwards. Wireless internet connection was invaluable.

ข้อเสีย: $review.cons

ข้อดี: Only 10 mins by public transport to T5. (The hotel hoppa H55 from next doort takes 20 mins). Warm, clean and cosy hotel throughout. Very friendly helpful owners. Easy to find. Adequate Parking around back. Excellent value for money for what you get.

ข้อเสีย: Bathroom was very small.

ข้อดี: It is difficult to pick out anything specific. We were made very welcome,the people were very friendly and could not do enough to help us.

ข้อเสีย: Nothing

ข้อดี: location of hotel great good price ease of booking speed of checking in and out

ข้อเสีย: see above

ข้อดี: Close to Heathrow

ข้อเสีย: no one available when we arrived

ข้อดี: Good warm smooth Check in and stay. Nice hotel & people.

ข้อเสีย: No Bathing gel / shampoo available.

ข้อดี: Good Location

ข้อเสีย: Noisy, limited choice of cereals

ข้อดี: The breakfast was good!

ข้อเสีย: Other than the breakfast we did not like anything about this place.

ข้อดี: Friendly, very good location, very nice staff,really near underground station. I do recomend this place

ข้อดี: not as I was expecting from the photos

ข้อเสีย: The full english breakfast was very bad,my friends breakfast had hairs in it,all cereals were of the cheapest brands,sausages particularly nasty,alex polizzi(hotel inspector) may have had a field day here

ข้อดี: helpfull staff

ข้อเสีย: $review.cons

ข้อดี: Very helpful staff, personal attention.

ข้อเสีย: $review.cons

ข้อดี: very friendly and helpful staff, good breakfast

ข้อเสีย: fish was not fresh at dinner

ข้อดี: breakfast

ข้อเสีย: $review.cons

ข้อดี: People were basically friendly.

ข้อเสีย: I left a pair of pierce on the bedside table, and a cleaner didn't see them and dropped one on the floor. I could not find the other one so I moved the bedside table and found some rubbish papers and balls of dust, which was quite unpleasant. Re the other one of the pair of the pierce which was missing I talked about it with the hotel personnels and the cleaner cheched the rubbish bag which one of the personnels had fetched from a big rubbish container outside the hotel. Fortunately she found the missing one from the rubbish bag, but it was covered with cigarette ashes. I received no apology for it, and the personnel, who seemed to be an ower, said only "conguratulations." The follwoing day a cleaner (I don't know if the cleaner was the same as the clear from the previous day) again dropped a visually substantial, hard to miss, cosmetic bottle on the floor from the same bedside table. They don't seem to learn from a mistake.

ข้อดี: This guest house is close to Heathrow airport and I liked the secure parking facility behind gates.

ข้อเสีย: I was disappointed that the full English breakfast did not have bacon included.

ข้อดี: hotel was well run with friendly helpful staff and very convenient for heathrow. highly recommended

ข้อดี: Helpful staff - helped to carry suit cases at check in and departure. Breakfast hot and plentyful. Easy access to Heathrow airport.

ข้อเสีย: Twin room very small and excessively hot, radiator did not turn off despite windows openend very uncomfortable stay in (mild November) the pillows should be replaced (hard and flat) as we were catching a morning flight it was not possible to bring our own. Breakfast finished at 8.30 a.m. all a bit rushed to see you off the premises. The staff tried their best but the standard in general was not somewhere we would stay again when needing a restful nights sleep prior long haul flight.

ข้อดี: Very helpful and welcoming manager. Secure car parking. Excellent breakfast menu. Near to Heathrow but no plane noise.

ข้อเสีย: Nothing

ข้อดี: The security within the grounds; the pleasant surroundings especially the garden. Good service

ข้อเสีย: That I had to go out for an evening meal rather than eat on the premises given the choice

ข้อดี: front desk person was very helpful and assisted us with other services we required.

ข้อเสีย: $review.cons

ข้อดี: Close to Heathrow. Good comfortable bed, good breakfast. Lovely garden location.

ข้อเสีย: Shower very hard to regulate, only 1 coffee cup in room and milk was sour. Hotel is surrounded by fence and locking gates - not sure the neighborhood is safe. We stayed there only to overnight between flights - but would not stay there for a longer period where we wanted to wander the area in the days.

ข้อดี: Excellent location and value. Very clean and comfortable. Would stay here again. Friendly, helpful staff.

ข้อเสีย: It was very warm. Could use better air circulation.

ข้อดี: Beautiful gardens, friendly, lovely bathrooms. Have already booked to stay again!

ข้อเสีย: $review.cons

ข้อดี: proximity to airport, very clean, pretty inside garden

ข้อเสีย: lack of restaurant choice in vicinity, area around hotel is very busy & not attractive, breakfast period ends at 8:30A- too early!

ข้อดี: It was great that you could get to the hotel via the Hoppa shuttle service from Heathrow.

ข้อเสีย: In the room, we found a pair of ladies underwear balled up on the carpet by the curtains. It was disgusting.

ข้อดี: I liked the location - proximity to Heathrow airport, and I loved the cookies.

ข้อเสีย: I did not like the fact that on the second day of our stay the towels were not replaced, and the used teacups and glasses were not removed and replaced. A cup of tea on our second day would have been pleasant, but was denied.

ข้อดี: Staff was more than welcoming! It felt like you were VIP.

ข้อดี: Service and staff was excellent. Breakfast was amazing!

ข้อดี: closeness to Heathrow airport

ข้อเสีย: it took awhile ebfore the room cold be fitted with an extra bed two phne calls were necessary ..

ข้อดี: confortable bedroom, bathroom, service from staff

ข้อเสีย: expensive breakfast

ข้อดี: Hotel front of staff were very welcoming and polite. Provided the required assistance i.e. taking luggage up to the room. Hotel room was clean and thankfully we had been given a room which was not exposed to much traffic noise, very thankful as we'd just arrived from a 15hr flight. Room was very tidy and the bedding very comfortable. Breakfast was well cooked and the service in the morning unfaultable. I have stayed in many a hotel and i am happy to say that Ramada will be my first choice when i'm next in London Heathrow if i were to compare the hotel price with the many available budget hotels in the area.

ข้อดี: Excellent value for money. Hotel is very secure with swipe access to rooms and really impressed with the proper hairdryer.. Not one attached to the bathroom wall! Very comfortable stay overall.

ข้อเสีย: The shower design could use a little tweaking.. The door of shower is not long enough and shower very powerful so you end up with a small tsunami on the floor!!

ข้อดี: Everyone very helpful.

ข้อเสีย: Problem with no hot water one morning but was corrected.

ข้อดี: We loved your hotel. The food in the restaurant was excellent for evening dinner. The waitress did try to seat us at a table by a pillar when the restaurant was quiet, but we declined the table offered. I noticed she did the same to the next couple who came in, but they accepted the seating.Also we thought the lighting in both the bar and the restaurant was a little bright and harsh and thought a somewhat more subdued lighting would have been nice. However we were very pleased with our stay.Stephen Heaton Heaton

ข้อเสีย: Se above but bad is too strong a category

ข้อดี: Clean, new, comfortable

ข้อเสีย: Can't think of any

ข้อดี: The hotel is newly built in a modern style. The staff are very polite and helpful and the rooms are furnished to a high standard.

ข้อเสีย: None so far.

ข้อดี: Location is excellent for T5. Great price for the room. All the basic facilities that you need.

ข้อเสีย: The bar and restaurant are reasonably expense for what you get e.g. £8 for quite a basic chicken salad was a bit much.

ข้อดี: Clean. Good value compared to other hotels in the area. Breakfast included.

ข้อเสีย: Can hear noise from planes clearly. Pillows a bit uncomfortable.

ข้อดี: Location with essy bus access to Terminal 5, clean rooms, good interner.

ข้อเสีย: Hard to figure out shower controls.

ข้อดี: The room was clean with a nice decor. Everything was in good order. The restaurant there was nice and had a good selection.

ข้อเสีย: The hotel is located close to the international terminal so I feel as though they should expect international travelers. The cash machine only worked for people that were from Britain so in order to get cash we had to go somewhere else. Also, I would have liked to have washcloths in the bathrooms.

ข้อดี: Nothing

ข้อเสีย: When I arrived to the Hotel 2:10am, the room was no longer available and they send me to another hotel 20min driving away. There was no communication between the original hotel and the new hotel so I had to wait for 30mins in the new hotel so they could sort the booking. In the Heathrow T5 there was no parking space available so you need to risk parking in the double line outside. Really bad experience.