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The modern design, rooms were spacious and the bathroom facilities were lovely. Swimming pool was amazing and the staff were very accommodating and friendly.
swimming pool on the roof with fabulous view on the city (exceptionnal at night). long corridor
The space was a great mix of old architecture and modern style. The rooms were very comfortable and you could walk to different restaurants within a few minutes... great shopping and not far from the old town. Staff was incredibly friendly. Great bathrooms with deep soaking bathtubs:) The rooms were very nice and clean. That said, there was much space wasted for common areas that may have been incorporated into the personal space.
Everything except the time it takes to check in/out. As above and it took me 2 hours and a lot of stress to locate an iron, I ask you a 5 star hotel and one iron!!!!!!
It is a beautifully designed hotel. The stay in our spacious room was very comfortable. The staff was helpful and friendly. The buffet-style breakfast was delicious with plenty of choices. Great central location. The internet server was down for couple of hours. Unless you need it for business, this was not a big disturbance.
This hotel cries out class from the moment you arrive.The mixing of 19th century building and 21st century interior is amazing.Every aspect of the hotel is beautifully designed.The rooms are beautiful in contemporary design and function.The breakfast is second to none in quality and variety.The pool is breathtaking.The difficult thing is to have to leave and come home to my own box.
Central situation and very nice design : a perfect stay in Lodz. Impressive hotel
Great location, convenient parking, plenty of restaurants within walkimg distsnce Mediocre service - in particular the front desk
Location is excellent close to all areas for shopping and eating out. The building is fantastic and well finished rooms were nicely decorated and comforatable.
the design, the breakfast, the location the walking distance to my room, it's a huge place
The location of the hotel was the best feature as it was close to the shops,bars and restaurants. I would have to be very finiky to have not liked anything about this hotel.
The oldie world atmosphere in the hotel & its locationto the city.
reception was very helpful and friendly there were face towels/ wash cloths in the bathroom and shower gel was not replaced daily.
Location was great, staff friendly, and to my benefit spoke English. I didn't get things like bottled water or shampoo replaced daily, and one day my room wasn't cleaned at all.
Great room area The hotel is extremely old. Need some renovations.. Specialy in the rooms
Breakfast!!! Super nice!
Hotel was in an excellent location. Rooms were dated but comfortable. No lights in corridor to room.
Really big name but poor experience here.very old fashioned hotel.
Location of the hotel is fantastic. Right on the main Street. Number of bars and restaurants in the area. Hotel looked a bit dark when walking through the corridors which was a bit of a turn off.
For the amount of years this hotel has been open...188yrs..i enjoyed staying at this hotel with alot of history. Wifi is free and good speed for doing some work away from the office Floors squeak....but hey its an very old hotel...but i enjoyed it..breakfeast was nice but eggs could use some more cooking
The rooms were lovely and clean and breakfast was really good. Staff were very nice and polite. Lack of english channels on TV. Everything was in Polish! They should really invest in satellite. Also, it would be good if the light switches were by the bed so you wouldn't have to get out of it to switch lights off. The gym could do with a bit of updating.
The room: good size and high ceilings. The breakfast was indeed nice and the staff was kind and very helpful.
the staff and excellent breakfast choice no proper cups and saucers for tea and coffee....however when I requested some, the staff immediately ensured they were in our room
Second time staying here and once again we enjoyed it. The breakfast is very good and the continuous coffee and tea is a good idea. We were accosted at our breakfast table by a beggar who walked past reception to ask for money. Apart from being a security matter this is not acceptable and reception should not have allowed the person in.
Very modern hotel,good food and very helpful staff
We enjoyed the upsale atmosphere that really accomodated to the needs of the 2008 traveler---internet, breakfast, bag lunch and also dinner if needed. The staff was friendly and the rooms were large.
Hot coffee and tea was available in the lobby 24/7 The walls between the rooms seemed VERY thin. We could hear next door walking about
Staff was very friendly, helpful and knowledgeable, food was excellent and facilities were new and well laid out The linen was not changed each day and only two towels per two persons were supplied as part of the room make up.
Nice and very helpful service, new hotel with new facilities but based on an old manufacture - interesting architecture, close to the downtown (10 minutes walk), great breakfast, Internet, big rooms. One of the best 2 stars hotels I have ever been. This is only 2 stars hotel so there is no air conditioning.
Fantastic breakfast, even provided filled rolls & coffee to go (great when dashing off to catch plane!) Staff all spoke really good english. Was only 5minutes from no. 65 bus stop (direct from airport only 20 minutes) A very good shower too! Only provided with one sachet of coffee & milk per person per day in the room, which contrasted badly with the generosity of the breakfasts. Staff at reception had no access to get more for us, so a choice of tea/coffee before bed or one in the morning while waiting for partner to get ready to go down for breakfast.
very clean hotel. excellent staff. breakfast could be better. very good value. close to all amenities. would recommend.
The hotel is ok in terms of amenities. Friendly staff and possibility t dine late. Monitored parking is an asset. Close to the Manufaktura shopping mall Location is excentric, signs leading to the hotel are missing.
smole in entrance hall + unkind people
relatively good comfort, good rate price and quality of services, close to downtown and shopping centers. Sometime attitude of personel from restorant.
The staff was really kind and helpful in the reception. I enjoyed the abundant breakfast indeed. Smoking is permitted in the hotel rooms (as apparently everywhere in Poland). It is a bad combination with fitted carpet for people with a sensitive nose. The pillow and bed could have been much better.
Well run hotel housed in a beautiful old building. Helpful staff. Good traditional breakfast. Spacious rooms with comfortable beds.
Clean, quiet hotel, with good breakfast and coffee/tea facilities in room. Stayed there in the summer, so air conditioning was appreciated. Close to downtown Lodz (by car), and free parking. Modern design is attractive and the room is comfortable. We liked it! Would have liked more choices on the satellite TV for international travelers. And it is a bit difficult to locate.
hotel with nice future comfortable good location not for smooker
the restaurant was excellent. The staff really professional. Incredible cusine for a tree star hotel. - i will like to see more international programess on (really good LCD TV) TV in the room and a bar in the room will also be an improvement, but I want to emphasise that the room is really good for a tree star.
I liked the room and breakfast. Parking space available is also fine.
Hotel kindly arranged for my laundry to be collected,cleaned,ironed and returned to me all on the same day and for a reasonable price even though they don't have a laundry service for their guests.
The level of the hotel that is expected from the hotels of Ibis chain - very simple but very comfortable rooms, enough space, friendly staff, normal breakfast - everything was in place. No special "dislikes".
Location was really good and also friendly staff
Staff are friendly
There were no free of charge parking place.
I like that the staff speaks English very good and they were very serviceminded. And I like the location of the hotel. Near the shops.
i like it and still will select it for next time! because i am a chinese,so the food is not suitable for me.
Internet was very slow.
All basics are present and functioning Breakfast is rather expensive for the quality you get
Good balance of price and quality. Simple but comfortable. Food in breakfast is poorly prepared. The tomates and cuumbers were probably sliced the previous day.
Center of the town, quite near train station (10 min of walk); shopping and cinema just outside the hotel; quiet room
the staff was friendly and helpful
Very modern and well located
The hotel was ideally placed for shopping and night life. A large shopping centre is less than 100 metres away and numerous bars and restaurants within 5 - 10 minute walk away. Room was comfy great value for money. Towels changed daily and beds made up. Requested a handle for the window so it could be opened. Didn't have any meals, very cheap to eat out. Hotel staff very helpfull and provided good advice for sightseeing.. The bar closed at 11.30 which we felt was early as we usually like to have a nightcap before going to bed..
The hotel rooms are just cute, I haven't seen an interior design like that in hotels this class, everything on site was absolutely great. no
Very Clean , Helpful staff . Nice breakfast. Room was a little stuffy and windows didn't open to allow fresh air.
The staff were so helpful Noise between rooms is quite loud - not really a big problem usless you have party upstairs going on which I did.
Clean and tidy room Location required 15 minute walk to arrive at the center of the city. Closer would have been nicer.
Good stay, very welcoming staff, room not too big but enough space for 2 people, comfy beds, big bathroom, tasty breakfast
Good central location, reasonably priced, beds very comfortable Free drink voucher misleading, as this is only for juice but not stated on voucher
Very good hotel, beautiful rooms and great price. Breakfast not included in room price and expensive - you can eat great breakfast significantly cheaper in nice place in city center
Good comfort; the room was pretty large; kind hotel staff; nice restaurant.
Good variety of breakfast dishes Junior Suite was a way to small to call "suite" even in a micro scale.
location smaller than i thought it would be
i liked this hotel very much it was close to the main centre of lodz it is a new hotel and everything is very clean the one thing it needs is a bar to sit while you have a drink you can get a drink in the restaurant and in your mini bar in room we also ate in the restaurant twice and that was good and the breakfasts were excellent
very nice hotel.room, breakfast, staff - everything is good.
This hotel is very clean, new style, free internet access in the room, also has wifi but I failed to use it, just outside the hotel there are tram stop, but the underground passage with many stairs hard work with heavy travellers, Drive a car to get there will be fine! Gas station and a McDonald just side by side, and it also has hotel parking area. The price, a llittle expensive, espesially no minibar or refrigerator in my room. May be the Location, a little bit far from train station, but two block from the Galleria Lodzka (a department and cinema center)
The hotel staff were always very helpful and worked as a very good team. The rooms were always clean and tidy.The resterant area was very smart and the food was always plentiful.In my opinion a hotel which gave you value for money and one which i would stay in again if i visited Lodz again.This was the second time i have stayed here and would do so again. Nothing
Located in centrum of Lodz. Convenient parking. Very nice facilities, clean and fresh, design-touch. Good breakfast. I can recommend it sincerely.
The bed size
Location and good service, security was good too, restaurant food was fab. The room had alot of the main amenities that you require including climate control. They even kindly catered me for breakfast even though I was 1hr late. This is the best hotel in Lodz that I've stayed in. There is no jacuzzi, steam room, fitness area etc.
We found the hotel to be very modern and comfortable. The standard of room was excellent. Presentation of food for breakfast was really impressive. Very fresh towels. This is not a complaint but it would be useful if a handout was made available on tram and bus services to centre of Lodz.
Poor English skills of the reception staff.
Clen, nice, friendly staff, good breakfast
too short period to have a total view. a bit like 4 star qubus in the city (of course, this does not include breakfast). I did not try the restaurant menu. Not enough internet cables available forced me to go down to teh hall and use wireless. Quite expencive parking for this Hair dryer. New and probably this is why air comming from them had an awful smell (and did my hair afterwards).
The hotel is quiet and comfortable. The rooms are spacious and clean.
The location was in a vry poor area.
The approach of the hotel staff was excelent to all questions/inquiries. Comfortable, and nicely furnished hotel. Simple but practical design. The surrounding of hotel is not nice.
everything is ok here. but the breakfast is just a bad as you one could get used to in poland. really really bad breakfast. getting a cup of coffee was a daunting task. only one point to fill your cup and i had to wait ages.small amounts of food available, and when its gone its gone.
poor cleanliness of the bathroom - terible urine odor