ดี
7.0
ข้อดี:
The room was very nice and the bed was extremely comfortable. The casino was also very clean.
ข้อเสีย:
We stayed here the last day of our trip for the sole purpose of spending the day at the pool, but it was so crowded we couldn't get in. If I had known that was a possibility I probably would have stayed at the Aria, where we spent most of our trip.
ยอดเยี่ยม
8.0
ข้อดี:
Location, Food the amenities
ข้อเสีย:
Cops every 2 hours there .. didn’t feel safe.
ยอดเยี่ยม
8.0
ข้อเสีย:
It's a good place it's a nice day perfect distance one end of the strip lovely place to stay just keep in mind everything's going to cost you an arm and a leg
ยอดเยี่ยม
10.0
ข้อดี:
I liked that everywhere we went , you had to have a mask on . The staff was friendly and helpful. I saw cleaning constantly going on . Very clean
ดี
6.0
ข้อดี:
Everything outside of my room.
ข้อเสีย:
My room was dirty and dusty.
พอใช้
5.2
ยอดเยี่ยม
9.6
ยอดเยี่ยม
8.0
ข้อดี:
Rooms are great.
ข้อเสีย:
Could have been more covid observant. Lots of people in the casino with bad masks.
ยอดเยี่ยม
10.0
ยอดเยี่ยม
8.0
ข้อเสีย:
When we rolled up it was actually closed. Had to go into a closed hotel to find that out that we had to go to DeLano hotel to stay not the actual Mandalay Bay itself. Delano was nice.
พอใช้
4.4
ยอดเยี่ยม
8.0
ข้อดี:
Place appears to be nice and in pretty good order.
ข้อเสีย:
I visited during covid so having to pay a resort fee when you cannot use most resort accommodations is thievery. We couldn't even get a cup of coffee without standing in a long line to the one Starbucks that was open. Would be safer to have the other locations open. Hot tubs ate closed. Big issue was having to pay $50 to remove items from refrigerator to store your things. I found out the hard way. Since I removed items in fridge to store my drinks and then put their items back at checkout I had to pay 50 bucks to use the fridge. I should have just drank the items. However they did a good job of removing the charge but said I could get charged later if items end up missing over the next year. Doesnt make sense but glad they removed fee. Resort fee is robbery though and hotel is far to one end of strip.
ปานกลาง
2.0
ข้อดี:
Nice location and room
ข้อเสีย:
Paying $40 on Kayak then getting charged + $50 taxes, undisclosed until I checked in, and another $90. That’s $200 for a $40 room . Will never use Kayak again
ยอดเยี่ยม
10.0
ข้อดี:
All around awesome resort
ยอดเยี่ยม
10.0
ข้อดี:
The hotel was exceptional in all respects. Service, rooms, location, and amenities near by!
พอใช้
5.1
ข้อเสีย:
Electricity went out in the middle of my shower so I couldn't get ready for the day. After waiting for it to come back on for 45 minutes I gave up and went to meet friends. It's ridiculous to charge a resort fee and not provide coffee. ( $9 a cup if you use it) If any of the snacks/drinks in the room are moved there is a $50 charge....AND if you use the refrigerator to store your own beverages there is another charge. So the basics are not available without an extra fee.
ดี
7.7
ข้อดี:
Room was cozy, view was great!
ข้อเสีย:
Just knowing that the hotel is very big and check in can take forever if you do not download the MGM resorts app to take advantage of mobile check in to get you to your room faster.
ยอดเยี่ยม
8.0
ข้อดี:
As I only had one morning time to stop and eat, I found the buffet at $30 for scrabble eggs, pancakes, and French toast to be extremely overpriced.
ข้อเสีย:
The hotel is nice, he room was nice, and even though the lobby and casino always seem full, it never seem full when heading to my room. And the room was quiet.
ยอดเยี่ยม
10.0
ข้อดี:
Great rooms and staff
ข้อเสีย:
It was perfect
ยอดเยี่ยม
8.0
ข้อดี:
Rooms were nice and clean we had a problem w shower water backing up and this real nice person from house keeping said she will take care of it and she did because having all of that water backing up was not nice Thank you housekeeping we love you
ข้อเสีย:
Real disappointed that such a high scale resort would not have a courtesy coffe and coffe pots Even real inexpensive hotels provide that for free and if you are a guest parking on regular parking lot should be for free over all ok
ยอดเยี่ยม
8.8
ข้อเสีย:
They have a strange policy about the mini-bar. We didn’t touch any of the drinks there, we only left our leftover sandwich there for few hours and we got charged $50 because of using the mini-bar.
ยอดเยี่ยม
8.2
ข้อดี:
Nice hotel, large casino, great assortment of restaurants, tram to other hotels was convenient.
ข้อเสีย:
The room we booked wasn’t ready although we arrived at 3pm. The solution was to provide a phone number to text, but couldn’t provide an ETA when it would be ready. After being in a car for 4 hours we just wanted to wind down in the room for a bit. We had to upgrade to get a room with a king bed.
ดี
7.1
ข้อดี:
Room’s were very nice...
ข้อเสีย:
Visited a few years ago and parking was free just tipped...Now it’s $24.00 per night...It cost more to park a car that it cost to rent the car...
ปานกลาง
2.0
ข้อเสีย:
We were not given a room at the Mandalay Bay as advertised, but rather at their lessor property, Deleno. They had no suites left, and no rooms with double beds. We’re out in the smallest room they had and had to share a bed. We left after one night and went to another hotel. I won’t be back.
ดี
6.0
ข้อเสีย:
Housekeeping was sloppy. $14 glass of wine at video poker; unheard of. Grumpy bartender.
ดี
6.8
ข้อดี:
Rooms are spacious and plenty to do on property
ข้อเสีย:
Coffee maker in room but charge for coffee? No robes, low quality towels. Seems Mandalay lost a step when they used to be great.
พอใช้
5.7
ข้อดี:
Fun dealers
ข้อเสีย:
Worst check-in experience i ever had.
ดี
7.7
ข้อดี:
Loved the beds, and the rooms
ข้อเสีย:
That it took over 2 hours to check in. That the great pool, was wall to wall people, so really hard to enjoy. Smelled of weed when we got off the elevators.
พอใช้
5.1
ข้อดี:
The crab legs.
ข้อเสีย:
The line to check in was 2 hours long. The car was damaged in the parking garage. WiFi was not secure. Pay $5:00 to use the coffee maker. Restaurants all cost more than they were worth. Management seemed indifferent to all customers. Never even heard anybody win on the slot machines. Our room needed a rug doctor. The only guests that smiled were shooting cocaine.
ปานกลาง
2.8
ข้อเสีย:
Horrible customer service. Someone walked in my room while I was getting dressed. They then deactivated my key and I was locked out of my room. They then said I didn't have a reservation when my belongings were still in the room. It was a nightmare.
ปานกลาง
2.0
ข้อเสีย:
I tried to cancel my stay and it was 36 hours before I was going down and I was told I was not able to do it so I lost out on $100 and I'm not happy about that I will no longer be coming down to the Mandalay Bay to stay there that is ridiculous that I cannot get my money back specially with it being 36 hours so I was going to be there
ดี
7.7
ข้อดี:
The only real negative experience we had at the hotel is the room was not clean upon check-in. I'm assuming the long blond hair was left from the previous guest. If your concerned about the distance to other parts of the strip, you can take the free tram to the Luxor/Excalibur and walk to the Monte Carlo and take another free tram to the Vdara which sits behind the Bellagio (center strip). You can also walk across the bridge from the Excalibur to the MGM and take the $$ monorail further down the strip.
พอใช้
5.1
ข้อดี:
Nothing in particular
ข้อเสีย:
Booked and prepaid for 2 rooms, but hotel could only find 1 room when I checked in, they promised to fix the problem. But I was still charged for another room when checking out, in addition, my credit card was charged for more than $600 for items I didn't recognize. I was told the charges would be canceled and refunded, but it's really a frustrating experience!
พอใช้
5.1
ข้อดี:
Our rooms at the Delano were nice and clean
ข้อเสีย:
After me and my family ate at the Mandalay Bay Breakfast Buffet we got really bad food poisoning from the Spinach in our omelets, we were in ER to rehydrate and are still sick to this day, That is the only thing that my father and I ate that was alike and we were tested for food poisoning and yes that is what we had and the only place we ate in 24 hours prior to sickness :(
ดี
6.2
ข้อดี:
Clean rooms hotel was nice .
ข้อเสีย:
I was charge nearly double what the room cost and there is no explanation.. there are so manny hidden fees so read the find print. It's far on the strip so a lot of walking will be involved if you want to go to another hotel
ปานกลาง
2.0
ข้อเสีย:
The rooms were dirty. As soon as we walked in we notices a large urin stain on the bathroom floor. They charge you for every little thing. Like parking per day. If you want to pay for every little thing, and stay in dirty, stained rooms then this place is for you.
พอใช้
4.0
ข้อดี:
Not much, clean beds,
ข้อเสีย:
I booked a suite, payed for a suite, and when I got to the check in desk I was told I got a run of the mill room. Funny I said I payed an extra $80 a day (2) days for a suite... the receptionist laughed and said "no, run of the mill only". I showed her my receipt and it stated the price and type of room 1 king suite. Instead I got a double full standard room. I don't mind, just wanted what I payed for or a reimbursement of some sort.
ดี
6.0
ข้อเสีย:
The lighted mirror in my bathroom clicked loudly when turned on and forced me to change rooms 2x only to end up in same original room after I finally clarified noise source. Lost 2+ hours sleep the first night over it
ดี
6.8
ข้อดี:
Clean, comfortable rooms with excellent views and convenient access to the strip and surrounding interstates.
ข้อเสีย:
We were lucky they didn't charge us to breath the oxygen in the hotel these days. From parking, to ridiculous fees to every little thing in the room now costing money to use, I was scared to roll a piece of toilet paper off for fear it's show up on my final bill.
ดี
6.5
ข้อดี:
Location
ข้อเสีย:
Over priced meals and drinks with Sub par customer service. The resort charges are excessive.
พอใช้
4.5
ข้อดี:
The carpet left a black residue on my feet. Hotel over priced.
ข้อเสีย:
The flavored water in the lobby
พอใช้
5.1
ข้อดี:
Beautiful hotel, great atmosphere
ข้อเสีย:
The room was dirty. The bed was made haphazardly, there was large pieces of paper(?) on the floor and the bathtub had visible dirt. We stayed in a suite and didn't feel like we got our money's worth. The furniture was old and stained and put together awkwardly. The hotel is nice, but I don't think the suite is worth it..
พอใช้
4.0
ข้อดี:
The valet and bell service very good. Check in was good. Restaurants had good food and service.
ข้อเสีย:
My room was never serviced and the sheets had lint and hair in them. Room was nice but had only one chair. The smoke and the fragrance bothered my lungs after the first day.
ปานกลาง
3.6
ข้อดี:
Really- nothing. Except the shark aquarium.
ข้อเสีย:
Omg. It was $450 a night and I've been in nicer holiday inns. The room was shitty and small- everything was old and looked it, if not actually damaged. (Ie one tv was broken, the other turned on but got not channels). The interior was cheaply and badly decorated about a 10 years ago. The bath tub and sink were dirty, and there was blond hair in my bed (mines black). Room service was appalling- all 3 times. They took literally hours to bring it, then twice brought cold food, and once brought the wrong food. They said they be back with my order, and when I called 2hrs later and explained- the managers respond was "Ewww. Jeeze." And i had to wait 45 minutes out front in 108• heat for a cab with apx 20 other peopke, because the guys that deal with that were busy. It was just totally unacceptable on every level.