Would you like to save as your currency permanently or for this visit only?
It is a nice and clean hotel The carpets in the rooms need to be updated
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
My wife and I booked on Kayak the same day. We were staying at another hotel on Friday and Saturday but do to a change in flights we arrived a day earlier than planned. So we needed a place to stay on Thursday. We were traveling for our Baby Moon. My wife is 8 months pregnant. When we arrived, Michael at the front desk, was fantastic. He looked at our reservation and was able to upgrade us to a princess sweet at Palazzo! This was my wife's first time to Las Vegas and she was thrilled! The suite was breathtaking, over the top, opulent and just the best suite we have ever stayed in. Our stay at Venetian-Palazzo was the highlight of our trip. The resort is the best I've stayed in. We liked it much better than our stay at Encore the following days. Nothing. Everything was top shelf.
The attention to detail. The rooms were huge. The canal shoppes were fun. We are from Ohio and you can't smoke in public places there. You tend to take fresh air for granted until you go someplace like this and have to breathe smoke the whole time. Extremely off putting. Such a shame that a beautiful resort like this has to be filled with smoke.
memorable experience and great customer service
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
Super luxurious room. Bed was super comfortable. Easy access to fun casino and family-friendly amenities (e.g. shopping, canal rides). No coffee maker, but that appears to be standard practice in Strip hotels.
The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
The location and inside the hotel The pool was so disgusting and dirty
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Complimentary water , coffee and wifi not provided
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Beautiful and spacious room. No complaints.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Free parking was lovely! And so many great restaurants and shops within walking distance!
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
near from convention center check in center can not access handicaper
Easy in and out of your hotel. The kitchen was wonderful since I was there for a wedding and I made the wedding cake which we then served in the hall and was very nice.
the most that i liked was the peacefulness, first of all the beds were so comfy the room was equipped with all the things you need such as utensils for cooking, toiletries and towels!, there was extra of everything. no need to call room service for anything. my friends, husband and i enjoyed every minute of it..will make sure the kids come next year.<3 carpet needed some cleaning.
close to the strip hot water did not work, took two hours for maintenance to show up. only two of the five pools were open. dirt in the tub and shower. unfriendly staff who were actually bad mouthing my wife right in front of us upon check-in.
Seems to be well designed and in a good location Nice to have a reasonably priced 'resort' near a convention center [Sands] - Distance from lobby to rooms is rough without use of the cart - Lack of elevators is a serious impediment
the full kitchen with fridge, stove and microwave small bed, torn and uncomfortable sofa sleeper
I loved that the pool was opened 24 hrs check out time is way to early for Vegas
The room was spacious and having everything available was a plus (eating utentsils, pots/pans, dishes, washer/dryer, etc) No onsite restaurant, although, there is a menu to order from an online location. Also, construction took away from the beauty a little bit...
it was a clean, comfortable, and relaxing. it had all the necessities. the price was right and the space was very accomodating for a family - but romantic enough for a couples. Loved it! i didn't like that there wasn't an elevator. we stayed on the third floor which was awesome for views and not having anyone above us - but carrying all of our luggage up and down the stairs wasn't too fun.
It has all of the amenities of home. The work out facility was very small.