Overview

Crowne Plaza Indianapolis-Dwtn-Union Stn
Best Designer Vibe

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 317 631 2221

฿ 5,196+

Overall guest ratings

8.5/10 Excellent
Based on 814 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.6
  • 5.9

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 814 reviews
    • 9.3 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
      7.5 "75% enjoyed the lobby entrance."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "Lovely bar service, according to 86%."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      7.5 "75% enjoyed the lobby entrance."
    • 8.4 "Location is great."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.3 "93% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 6.6 "Food is average."
    • 5.9 "Rooms are ok."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      4.1 "59% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 3.6 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
    • 3.3 "Value below average."
      1.7 "The price was too high for 83%."
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    Overall rating

    8.7 Excellent
    Based on 398 reviews
    • 9.4 "Awesome vibe."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.3 "Location is great."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 6.2 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Pool is mediocre."
    • 3.7 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.7 "63% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.6 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 219 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
    • 6.4 "Pool is mediocre."
    • 6.1 "Food is average."
    • 5.6 "Rooms are ok."
    • 3.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.1 "Terrible value."
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    Overall rating

    8.2 Excellent
    Based on 89 reviews
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 5.6 "Rooms are ok."
    • 4.0 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 105 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Generally very clean."
    • 8.5 "Location is great."
    • 6.0 "Rooms are ok."
    • 4.1 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    great location
    great location
    perfect hotel
    lucas oil
    crowne plaza
    middle of the night
    downtown indy
    train car
    oil stadium
    train noise
    friendly staff
    train station
    great place to stay
    nice hotel
    downtown area
    walking distance of everything downtown
    comfortable and the staff
    great location for downtown
    pay to park
    public parking
    trains were very loud
    unique building
    interesting history
    hear feel
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