The Concierge

Rooms Make yourself at home in one of the 12 air-conditioned guestrooms. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This guesthouse also features gift shops/newsstands, a picnic area, and barbecue grills. Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This guesthouse has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location With a stay at The Concierge in Durban (Windermere), you'll be steps from St. Mary's and Florida Road. This 4-star guesthouse is 3.4 mi (5.5 km) from uShaka Marine World and 0.3 mi (0.4 km) from Royal Durban Golf Club. Dining Enjoy a meal at the restaurant or snacks in the 2 coffee shops/cafes. The guesthouse also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee. Optional Charges Fee for full breakfast: approximately ZAR 120–150 for adults, and ZAR 100–100 for children Hosted evening meal: ZAR 250 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at anytime The minimum age of Checkin 16 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety