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I liked the location. Everything was within walking distance which made it very easy to get around. I also enjoyed the size of the rooms; they were a good size. When we arrived (approximately 4 o' clock), we were unable to check in because they did not have any single room ready with clean bedsheets. The lobby was full off people that has been waiting since the early morning. Staff had no idea what was going on and provided little to no help. Once we got our rooms, the keys would not work. The cafe food was forgettable and the decor in the rooms seemed to not have progressed after the 90's. I paid for valet in advance, but the valet guy made us park our own car AND then had to pay for parking. Worst hotel experience I have ever had. Definitely not staying there again.
Location to great american ballpark and downtown area. Very nice staff Old furnishings and carpet. Not very clean. Restaurant was closed. Challenging walk from hotel to parking garage
The staff was very nice and helpful and for the price it was nice There renovating so there wasn't a restaurant and its very outdated throughout as of now so hopefully the renovations are more than just the restaurant
the parking price is good the person at the front desk was polite -rusty fixtures in the bathroom -bathroom mold -bed feels like hay and cardboard (yes it is that bad) -no comforter on bed -old layout like converted projects (public housing thin walls) -people up shouting all nigh off the balcony -drunk and unrulies in the hallway (wifi signal stronger in hallway than in rooms -if you have money to stay here use that money to go somewhere else -not enough towels -everything is old nothing changes since 1984 -cant use the kitchen as advertised (no use of stove top though the stove is there) -gave us one flat screen and two of those old tv's with the bubble in the back -never going back
Friendly front desk staff and very well located. My wife and I could walk everywhere. Great price for the location. Large room with Balcony Toilet was not working properly so we asked to have it fixed twice. I ended up fixing it. Most recently updated room was still out of date. Bed was not very comfortable. Elevators also out of date.
The hotel was in a convenient locationand the check in was fine, but the room was disgusting. It smelled,the place was filthy with stuff smeared on the wallsand the tv's did not work. Place was awful.
There was a full kitchen, living space and bathroom. All the amenities that one needs to be comfortable. And iron mans ironing board, coffee maker, television with cable, a doorbell. It was like a small condo. I would absolutely stay here again for an extended stay. There was also a 12 pm check out. That's always nice. The furniture and decor was a bit dated. And housekeeping came by too early.
I like I had a kitchen with a full sized fridge, the balcony had a nice view I was scheduled for a 5 night stay. A relative sided and I had to checkout after the second night, but I was still charged for all 5 nights. In a situation like this I could not belive they refused to not charge me for the other 3 night. Bad customer service. I would never go back. Rooms wern't very clean either, and the oven in my kitchen didn't work.
We liked the location, the room was very spacious. The hotel was very dated.
Good location to Paul Brown Stadium and Great American Ballpark The staff was rude and the room was disgusting. Basically as soon as we walked in we were disgusted. There were cobwebs all over the room, the room smelled as if it hadn't been cleaned in quite some time. There was dirt all over the kitchen and the stove was still greasy from the previous occupant. Living area was aweful. The bathroom looked as if it hasnt been cleaned in a while as there was hair in the sonk and tub and toilet was insanely dirty. I would not sugest anyone stay in this hotel.