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Location Scruffy corridors and dark bedrooms
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
NH is the ground zero for Amsterdam
Very relaxed friendly atmosphere
Check in/ out not very efficient
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
The location Furnishing of the rooms
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
Fantastic position and quality of facilities Nothing
The location is perfect and the American Bar is the ideal place to hang out for a few hours in the evening. I would like to see more variety on the food menu in the bar.
Historical hotel. Excellent service. Bed and pillow were not comfortable.
It is comfortably situated near public transport services and the city centre. Its value for money was less than poor. It boasted an incredibly expensive breakfast, admittedly including sparkling wine, which for my purpose of stay, however, was totally redundant. With the no more than fair comfort offered, the price ought to have included a humble breakfast as well as complimentary Internet access for hotel guests.
close proximity to tourist destinations. Hotel was within walking distance of major tourist attractions.
we enjoyed the service & stlye of the staff, the room was out of this world with the most comfortable bed & fantastic views from the balcony, the location was ideal for what we wanted & would recommend the hotel to anyone.
location + staff the bed wasnt comfortable
Pretty good overall. Very nice cafe-restaurant in the same building. Outrageous internet fee and even worse service when you wnat to use hotel computers
hotel staffs are very helpful, the room is great, clean and comfortable. we booked double room, it's big! the location is great, easy to go to station or airport, we can catch the bus just in front of the hotel. nothing
Great location - couldn't be better!
Very nice, staff was very helpful and professional.
Centraly located, tram stop, restaurants and shops straight outside the door
WiFi did not work in my room (signal too weak) but worked well in lobby
Excellent location, 3 minute walk from Amsterdam Centraal
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
The location and the quality, cleaness of the hotel
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
location, nice hotel
The staff are excellent I do Think Ther price is high
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
situation géographique et le hall This is the list of the main bad points :
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
Loved the hotel and the staff were incredible. Will always stay there in the future. Room are small but beautiful. Rooms facing the canal had very little storage space.
Well situated hotel with friendly and helpful staff. Reasonably comfortable bedroom, although small. Nice clean and well appointed bathroom. Hotel bedroom was rather small and paintwork on windows peeling.
Good location. Not very modern. Adds 10 years to your life. People 50+ loves it I guess...
Cosy, friendly staff. No problems no free wifi
The beautiful classic design interiors. The room as well.
The rooms were very nice and clean. The breakfast was excellent. The staff was very kind. My brother lives in Paris and is recommending the Hotel Estherea to any of his friends/associates who are planning to visit Amsterdam. The bar wasn't open until the evening. I would have liked to have a cocktail after I checked in...but there were plenty of places around there to have one - so it was not a big deal.
Great view overlooking the Singel Canal Friendly atmosphere Brilliant location
Location, Lounge, Coffee and goodies at reception Beds hard
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
Location Room was not refurbished
It a good hotel. One of the best in town. Good location, good room and view.
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
Location is strategic, opposite train sation and nearby many attractions -
the room booked was'nt the same room that was shown on the pictures
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
excellent location, staff, breakfast, great rooms no
i found it very nice andthe staff were very helpful also the breakfast was lovely
location, staff customer service I had to go home early!
I like the location, the services and the cleanliness of my room. The room was reely small.
Location!!! Great breakfast with a selection of delicious food!. THe staff was also very helpful. The beds are little to narrow and too soft for me. The water in the shower never became hot, just warm.
friendly staff & excellent buffet breakfast no room service
breakfast and location no air conditioning also step to bathroom
The staff was very cooperative The room was very small
Location and late breakfast No tea/cofee facilities in room
Location is great. 24 hour food served in the restaurant/bar is most helpful and was very tasty. Roooms modern, great powerful rain shower. Would recommend a canal view room. Asked for a toothbrush, it never arrived. Several plug sockets in the room didn't work. Spa is very basic, only a sauna available. Breakfast was a bit chaotic with food arranged around an open kitchen - needs improvement.
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
Please write at least 15 words
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
The Staff, The atmosphere, the cleanliness, and the service...
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
good area and historical building
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Good location, big and clean rooms,nice staff, value for money
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Very central location, clean, friendly, well-furnished.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
Great location. great food, friendly staff. pricey
Good location, helpful staff, nice bar.
The only concern, was the checking in it seem too long and you did have 3 staff on. However th ques for checking in was getting longer as the staff seem to take telephone calls when attending to people checking in.
Location, price, excellent staff and wonderful building... This was the third time I have stayed at this hotel, and on both previous occasions I was allocated a much larger room than this time around... This time, the room we were given felt a little cramped, especially the bathroom. Also, the room contained only one mirror, inside one of the wardrobe doors, and there was only one bedside table. I will definately use the hotel again in the future for its excellent location, condition and helpful staff, but my fondness for the hotel has been slightly reduced because of the size of our room.
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
Location, freindliness of staff
easy to access all areas of amsterdam ( very central location) No, everything was great, i enjoyed my stay and will book thier again when i return to Asterdam.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
2nd stay, had a bathtub this time ++ Central location. Clean. Cheap. We couldn't have a smoking room, even though we indicated a preference for one. The rooms all seemed to have been renovated with hard flooring which made adjacent rooms a lot more noisy.
Hotel's position, room's comfort Room's view on the station end the noise of train during all day and night
The free cookie, the Apple Mac in the room, the proximity to the station Courtyard rooms have no view, the restaurants and bars are expensive, all a bit impersonal and large scale
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
the hotel staff, and the hotel is close to important places
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
Great staff and good location.
Location and staff Facilites, Cleanliness
The location is excellent. The construction work in front of hotel.
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
Everything was of a high level No
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
The fact that the hotel is located in a central area. The hotel has very good facilities.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
Comfort of room and helpful staff
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
Beautiful and comfortable hotel , Great helpful staff everything was great
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
disturbance during stay in room
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
The service was great, if I can afford to, Ill stay there again.
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
The hotel and room were beautiful, and in a great location right on the Amstel river. Also, members of the staff were very attentive, and the concierge service was excellent. Breakfast service was late on a regular basis by more than the time range predicted by the hotel menu, and items were usually missing and had to be requested again.
I liked the friendly and helpful staff The hotel was over priced
The mints in the hotel restaurant were nice. The Internet service, although pretty expensive was decently fast. I didn't like the location of the hotel, it is not convenient for anything. Prepare to pay a taxi fare of at least 15 Euros to go anywhere notable. The hotel is old and musty. The service was almost non-existent. It's not a cheap hotel.
The hotel was beautiful and elegant. The staff was fantastic. We enjoyed the location very much, being right on the Amstel River (canal) was great and it was not right in the middle of the busy areas.
This hotel is totally awesome! The hotel has beautiful exterior and interor and it is perfectly located along the river. I, with my wife and my little son, stayed at the executive room on the top floor, which was amazingly spacious, clean and well-decorated. The bathroom is also huge and comfortable and the shower booth had a window facing east and it was so nice to take shower in the morning with sunshine coming into the shower booth through the window. Then the breakfast was also so nice. The breakfast room is located just next to the river with a wooden derrace directly accessable to the river. In total this hotel is definitely worth 5 stars and I would love to go back again.
Beautiful room. The staff and concierge were excellent. Great views of the canal.
The room I stayed at. The fact that there was no reception but a reception desk and I had to wait to check in
a superb hotel with a michelin star restaurant "la rive"
Great location, beautiful decor, good service not the best location for walking but right on the canal
I mentioned in my booking that we need three bathrobes (room for three was ordered) - hotel ignored this request either in boooking comments and after visit to the receiption as well. Strange way of hospitality
Pretty good location Overpriced and snobby. $50.00 to park your car on the stree per day and $30.00 for Internet. Don't go there.
Very modern, with a very bed and setting and very nice bathroom. Excellent value for the money. The location is a bit out of the center.
Great staff, new modern and clean
I moly took off one star because they weren't very understanding of my accidental booking. Because of the change in time coming from the US, I booked for an extra day without realizing we actually get to amsterdam the next day!! They said because I booked through a third party they couldn't do anything but they could have given something complimentary to offset it. Of course it was my fault but still. The hotel was clean and they were very accommodating on the other hand, they help with booking events for you and give you a crib for a baby if you ask. They also have toothpaste if you forget yours and have European charging adapters to loan Not understanding
Friendly staff, clean, modern. Location very good for tourists (close to Centraal Station, center of city) A bit pricey, but really no faults.
Room,staff, view No room-service, still Not every think ready
The close proximity to the train station and central Amsterdam Poorly designed rooms with ikea type furniture and cheesy gimmicks
Everything: decor, the room, the staff, services not much in the immediate area but everything else is on 5 min away