Amsterdam hotels

Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop

Location Scruffy corridors and dark bedrooms

The location Furnishing of the rooms

Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.

NH is the ground zero for Amsterdam

Very relaxed friendly atmosphere

Ideal for design lovers. I have particularly appreciated to spend time in the different areas of the lobby where you can feel to be like at home. Downtown can be easly reached with bus n. 5. Older people might find difficulties in dealing with such a technological hotel.

For people going to the rai exhibition centre, the location is excellent. Its a short walk through a pleasant park. Citizen m is not for me. I found it pretentious, amateurish and over- ppriced. The staff are all youngsters in t-shirts and baseball boots. The breakfast was terrible and eaten at high stools to loud techno music. Check-in and check-out are done on computers and you have to pay an extra fee to use a credit card - the only time I have ever been asked to do this in a hotel. The room was uncomfortable with the bed filling the window end and the shower, lavatory and wash-basin (the size of a coffee cup) in the room with you. There was the feel of the 1960s cult tv programme, The Prisoner, about it.

staff was very accommodating. : internet access; the snack area I asked for 2 beds and did not know the rooms only had one bed; the shower leaked all over the room; the sink drained slowly; I did not like the bathroom and shower open to the room. No desk; no place to put your luggage; no desk; no place to watch TV unless you sat on the bed

We very much liked the hospitality in your hotel especially during breakfast the staff was helpful and gave us a comfortable feeling It was a pity that the shower was leaking into the bathroom and the water gathered round the toilet which made the floor very slippery.

staff wanted 1 bouble and 1 twin room got 2 doubles

The staff was helpful and friendly. Beds were comfortable, but small. No good coffee in the room. Housekeeper did not take a fast food garbage bag out. She left it exactly where I left it. No hotel shuttle, like you would expect with a 4 or 5 *

I do not recommend this hotel.

They made me sign a pre-authorization with the room rates + 50 euros per day for frigobar (so expensive). When I did my check out (I paid in cash) they couldn't cancel this pre-authorization with the machine (they sent a fax to the credit card office) and I am always very afraid of this kind of cancellation. I had to change my room 3 times (the door didn't close well, they gave me a double bed but I have asked for 2 sigle beds, etc). They didn't have someone to help with the luggage (when I arrived and left the hotel).

The staff members were friendly and accommodating My room was not cleaned until quite late in the afternoon. I had expected it to be done earlier.

The hotel has great restaurants. My room was in need of a refurbisment and was certainly not 5 star. Shower did not have enought pressure. Cheap toilet paper. Paint at the bottom of the door was completely coming off. I have stayed in better hotels in Amsterdam (e.g. Dylan)

Great health club, very nice deluxe room Air conditioning didn't cool very well, furniture in room had defective drawers, cost of laundry service was outrageous, there isn't a good "normal, everyday" restaurant in hotel - all restaurants are expensive and fancy

Perfect business hotel - great facilities and attentive staff. Good choice of restaurants within the hotel.

The breakfast is great. Over priced - not value for money.

I am particularly greatfull to Louis (staff) who made my stay amazingly wonderfull the house keeping.. i recognize that we left the room a mess, but when we came back the only thing they did was the bed! they didn´t reload the mini bar, or clean the tables..

The Staff were great The Charge for "Internet " access !!

Did not feel it was a 5 star hotel. It was booked for an anniversary surprise and we have stayed in nicer 4 star hotels

Excellent service. Deluxe rooms would be more 4 star rather than 5. The hotel is a quite a distance from the centre of Amsterdam but there is a tram service that is good.

The wifi fee of EUR 27 is out of market and not acceptable for a business traveller.

The room we got was not what we reserved.

The room smelled musty, they had packets of tea and coffee but no coffee maker or any way to heat water. The shower leaked all over the bathroom floor!

- Clean business style hotel. - Luggage room - The other staff except MR Moriba were friendly helpful and nice. Mr Anand and Mr ha...d were very nice. - We left the luggage for 2 weeks in the hotel and it was safe. - Airport shuttle - publicized on the web description. However the shuttles are far and few only a few times in a day. I picked the hotel for the shuttle... and ended up waiting a long while for the shuttle timing. We could not use the shuttle for our morning flight at 10 am, coz the shuttles only started after 7:30 am. I wish they allowed some flexibiity or at least had the shuttles available on a need basis. - Mr Moriba at the reception was inside leaving the reception unattended at the time of our checkout - we had to get a cab and rush to the airport and ended up waiting for him for 10 mins, had someone at the restaurant go in and look for someone. He was not even apologetic about it. It is not OK to leave the reception unattended. - Mr Moriba charged me some 4 euro in taxes, then said it was autocharged to my credit card, returned the cash.... overall he did not know what he was doing and added to a lot of delay. - Our last night of stay was at the basement - not very comfortable...with only the staff elevator access. The bath did not have a tub, and the water in the flooring overflowed to the entire flooring. Overall, we got an unfair deal with the basement room - it is not ok to charge the same price and give the basement room just coz the rooms are full. This is not what we had asked/ signed up for.

The staff at the Wyndham Apollo Hotel were extremely helpful throughout our stay. We ate in the bar one night and the food was lovely.

They retained money from two Credit cards and they kept the hold for more than a week even after paying the whole bill. Awful staff

Nice breakfast restaurant Room was not prepared by the maid with the customer in mind. Nothing was replenished by maid. Room needed to be cleaned up much better, prior to arrival.

terrace with very beautiful view

soft and comfirtable bed You have to pay for everything such as internet, phone calls, TV, etc. Service was poor. Prices are relatively much higher than other similar hotels.

Great geographic location Fee parking for the car Fitting out of the hotel entry not indicated on website. Worse soundproofing of the room windows.

Nothing !!! Center of Amsterdam

The hotel was pretty fine, clean and with good style. Very close to the center. The room was big enought for all family. We didn't got any breakfast at hotel, but during the boat cruise, the stop is very close to the hotel. Miss the boiler for have some tea in the room. The remote control of TV almost died.

Stuff is kind.

No breakfast included in price

Convenient to RAI. Uncomfortable beds, antique hair dryers, slow and slight erratic elevators, long lines in reception, slow and error-prone room service

Location was decent if you are travelling to amsterdam arena

Green apples at the reception too cold, and staff took a long time to process an already paid service for 5 people.