โรงแรมใกล้ สนามบิน อัลมาตี

ข้อดี: facilities were very comfortable, did not lack any essentials. Provided with a fridge and microwave. Laundry services are great. Its located next to one of the main parks.

ข้อเสีย: poor selection of breakfast

ข้อดี: excellent service from reception desk and other staff. They were incredibly understanding and catered for all our needs. Highly recommended for family's who travel with small children. The apartment is spacious, has separate bedroom, kitchen/lounge combined and a spacious bathroom. We never felt cramped like in most other hotel rooms.

ข้อเสีย: The breakfast selection could have been better. Also would suggest looking at getting more comfortable pillows. We stayed 2 full nights, which wasn't an issue, but if longer I would have requested more comfortable pillows.

ข้อดี: A very spacious apartment situated close to the large Central Park of Almaty. A fully equipped kitchen with a large fridge in the kitchen/lounge/dining area was much appreciated. Secure parking is available directly outside the front of the property. The restaurant served a wide variety of meals in the evening which were economically priced and cooked well. The bathroom had a bath and halogen heating lights in the ceiling and was also very spacious. The bed was firm but comfortable and the whole apartment was warm with low temperatures outside.

ข้อเสีย: No shower curtain alongside the bath and the tap to turn on the shower head was very stiff. The plug for the bath did not appear to seal properly. It took close to 45 minutes to prepare a commercial invoice which was ordered when the booking was made. Breakfast was mediocre and all cooked items were overcooked.

ข้อดี: Clean room. Friendly reception. Nice breakfast and coffee.

ข้อเสีย: Not enough sockets in the room. Gym doesn't work.

ข้อดี: Perfect room. Perfect reception.

ข้อเสีย: You should change your lambs next to bed from white to yellow for better room atmosphere.

ข้อดี: Cozy room.

ข้อเสีย: The staff was very friendly and incredibly helpful. Good rich breakfast. Great location. Spacious warm room.

ข้อดี: Very cosy and clean hotel. Perfect service. Friendly atmosphere.Excellent breakfast.Great location.

ข้อเสีย: Everything was absolutely great beside exhaust fan in bathroom. It is too loud and switches on automatically when you switch light in bathroom. Staff is very kind and helpful, wonderful breakfast.

ข้อดี: Brand new hotel right at the city centre

ข้อเสีย: Seriously, no vanity kit?! The 4* rated hotel could not offer cotton sponges, shower cap & a lotion, that’s quite outrageous!

ข้อดี: I have been in almost all hotels in Almaty of solid 4 level, in this hotel Im not the first time and in the future will stay exactly in it. The only minus for those who have activity on Al-Farabi and above in traffic jams to get to a long time, otherwise the location is excellent. Full compliance with international standards, did not notice the obvious disadvantages. Friendly staff, good spa, gym and breakfast, great lobby for meetings, variety of conf rooms for business event, etc..

ข้อเสีย: No

ข้อดี: The room is beautiful and the views are great. It's a presentable and comfortable.

ข้อเสีย: The large windows create a cold zone nearby the window. Breakfast is not included for some reason. Sound insulation is not great

ข้อดี: The hotel is very clean and new, rooms are decent size, very cozy and comfortable. They use good quality appliances, City view was amazing. Hotel staff is welcome and friendly. Bed is big and comfortable. Shower (and bathroom in general) is nice and all what you need (and more) is there. Location is good, you have beauty salon and shops nearby.

ข้อเสีย: no iron / ironing board in the room. You need to call reception to ask for it. Temperature check in the entrance is constant, even if you was out for 5 mins only. Poor breakfast - could be much better!

ข้อดี: Friendly welcome at the desk. Brand new hotel with nice design. Underground parking free of charge.

ข้อเสีย: The room was made only in middle of afternoon.

ข้อดี: That the hotel is relatively new and all the furniture is not very worn out

ข้อเสีย: I didn't like that they didn't have a key to my room and they told me that every time when i need to enter my room I need to call and wait for the cleaning woman to open it. I didn't like that the receptionists were not nice at all as if they are doing me a personal favour. I didn't like that all the night through till the morning in my neighbouring room there was a party of some kind and the screaming and yelling never stopped. I didn't like that the room service was unprofessional, irresponsible and super very long. I understand that the manager of the hotel is not professional and really need to be fired because he/she is not working with the staff towards service excellence.

ข้อดี: Sockets near the bed

ข้อเสีย: The shower was malfunctioning. The stuff wasn't very nice...

ข้อดี: Location is good as I needed to go to the airport next morning.

ข้อดี: Everything. Hotel provided me with free transfer from airport and dropped back next morning. Room was clean. Staff were friendly and professional, in very early morning they woke me up, brought breakfast and provided transfer...all without any single minute delay. Location is good for connecting flights, not far from airport.

ข้อเสีย: I have nothing to say.

ข้อดี: I liked that it was close to the airport and the hotel provided free shuttle.

ข้อเสีย: The rooms are so small I almost felt claustrophobic. And it felt like air circulation wasn't good at all.

ข้อดี: Hospitable staff. Free airport transfer.

ข้อเสีย: Location is far from the city center. (As shown in the description) Room design is dark.

ข้อดี: the staff was pleasant.

ข้อเสีย: rooms were not clean.

ข้อดี: i always prefer to stay in this hotel

ข้อดี: room was clean and comfortable and staff was always helpful and cooperative

ข้อเสีย: only the breakfast timing because its only for 3 hours from 7am to 10am otherwise everything is good

ข้อดี: Everything is good. Staff very helpful

ข้อเสีย: Nothing

ข้อดี: Great staff, very friendly and quick on action

ข้อเสีย: It’s a bit old fashioned

ข้อดี: Friendly qualified staff. Clean room, good room service

ข้อเสีย: None , everything was very good and quality. I feel like I am at home. Thanks a lot

ข้อดี: The location and the staff

ข้อเสีย: Nothing, all great

ข้อดี: Check in staff were very helpful and polite. The guy remembered my name as soon as I approached the desk, very nice touch and appreciated

ข้อดี: Great little find. I travel to Almaty from Astana for work and usually stay in the Rixos. My wife fancied a change and chose this property for the location, reviews and the fact that it looked more cosy. From our arrival we were impressed. We arrived earlier than expected but the staff were very accommodating and gave us an early check in without charge. They spoke perfect English and were very welcoming. It feels very homely and less formal than the Rixos which we really like. The lift is a little on the slow side but there are only 2 floors so it is no problem. The rooms are beautiful and as large, comfortable and clean as any other Almaty hotel I've stayed at .. for half of the price. The TV is in Russian only which is fine for me but may not suit some international travelers. The bathroom was spotless and well equipped including a hair dryer, shampoo, body lotion etc. The spa staff were very friendly, spoke good English and showed us around the facility. The pool is not very big and is circular so great for a dip but not for exercising. Breakfast was good. The usual buffet style with meat, cheese, fruit, salad, pastries and cake. There was also oatmeal which was delicious. There didn't appear to be an egg / Omelette station which I'd normally make use of. In summary, a lovely place that offers great value for money.

ข้อเสีย: Leaving.

ข้อดี: Great location, thoughtful and helpful staff, reasonable prices

ข้อดี: Very good hotel, friendly and nice staff, spa zone is ok. Everything is ok. Quality vs price is appropriate.

ข้อเสีย: The staff didn’t clean my room until I ask them

ข้อดี: The stuff is extremely polite, they very nice. And the price is competitive. That is all I liked the most

ข้อเสีย: I would strongly recommend the owner to fix ventilation system in the bathroom. It was the way too noisy. And to provide the robe/-s in the room as well.

ข้อดี: Everything was good for the price

ข้อดี: Shower was fine even though sometimes water wasn’t warm enough...

ข้อเสีย: One small window, Was hot in the room, if open the window it was very cold, It felt as if we were living in the basement

ข้อดี: Nothing!

ข้อเสีย: So rude staff! So rude reception! Her name is Ayaulym. She and her boyfriend (taxi man) terrible!

ข้อดี: Kindly staff

ข้อเสีย: All towels are too old in my room. Why?!

ข้อดี: Neat and clean place, decent size rooms, staff is friendly and welcoming.

ข้อเสีย: Food is not great.

ข้อดี: ✓ the only pet-friendly hotel, finally found in the city ✓ the electrical radiator was useful ✓ breakfast was personally served

ข้อเสีย: For Breakfast was hamburger that is strange.

ข้อเสีย: Cold

ข้อดี: Breakfast very poor

ข้อเสีย: Breakfast. Room service.

ข้อดี: Nothing

ข้อเสีย: The deposit box didn't work. The toilet was not clean. They had only hot water in the shower. The stuff was rupert rude.

ข้อดี: Friendly reception! Fast check-in. Airport service!

ข้อดี: The staffs are good,beautiful,they provided comfortable service.And also the free car to airport.

ข้อเสีย: New room,a little strange smells

ข้อเสีย: good treatment

ข้อดี: Good rooms in a great location but they just need to get the basics right - more friendly staff and better service.

ข้อเสีย: Broken shower, lack of tea and coffee facilities and a general lack of service.

ข้อดี: Everything is okay. We'll come back in the future with our children. Keep it up.

ข้อเสีย: None.

ข้อเสีย: The breakfast was awful. Only eggs and few vegetables. No coordination between hotel staff. The door of the hotel room was not closing. We decided to have a dinner at the hotel restaurant. We informed the reception. When we went to the restaurant we wait 30 min for the waiter. When he appears explain that the kitchen is very busy (we were the only people in the restaurant) and we should wait at least 40 minutes to prepare just a salad???? This a spa hotel announced on the website but it did not work. We rented a suit and the sleeping room was like a small box. The only positive thing here I can notice was only the "sorry" phrase from the hotel stuff.

ข้อดี: The breakfast was not bad and the price was average.

ข้อเสีย: Looking at the booking review of this hotel will make you book into this hotel blindly. That's what I did! I believe this hotel was good in the bast but not anymore. The following are the things I didn't like: - The room is full of insects (my room was on the 6th floor and my friend was on the 4th floor and both of us were suffering from insects) - It is not equipped (No tea, toilet stuff, water, electric key controlling the room, ext) - The paint is white, not the same as the picture - No soundproofing, you can hear everything, especially the hotel is just behind the train station - No iron, you can not request it, you have to go to the ground floor with your close and do it - The housekeeping was not cleaning the room - The hotel put rate itself as 4 stars and the booking.com shows 3 stars and the reality is 2.5 stars - Receptions staff can not speak English Actually, my friend hit the bed mistakenly and start bleeding and ask the housekeeping to change the sheet but they didn't do it for 4 days and the blood was penetrated to the mattress and when we did the check out they asked us to pay extra fees. I would never go back to this hotel unless they offer the room with half price, the amount of money we paid is more than what we got.

ข้อดี: The location is perfect! Lots of cute restaurants nearby, and the Panfilova walking street like 3-4 minutes away. And the room was quite spacious

ข้อเสีย: There was one used towel hanging in the shower(mine were new and folded on the bed), and there was a wrapper of used tea on the table, it’s not a big deal, but it was enough to leave me wondering what else was left after the previous resident😬 Also, when I called the reception with a request this convo happened: - could you please let my friend in, she’ll just be here for like an hour - anything for a kiss😏 - ... - hehe, just joking They seemed harmless overall, but it still made me uncomfortable. So if you’re also a woman traveling alone, maybe choose another place? I have no proof of the conversation or anything like that(just a photo of my barricaded door:D they had magnetic door locks and 2 men at the reception with 1 of them throwing weird pick up lines at people, so I didn’t want to take my chances)😄 So yeah, just wanted to throw that in, bc if I knew this would happen, I’d go somewhere else🙂 Overall, given the country and how women are treated on a daily basis, I guess my stay was ok🙂 P.S. also there was no elevator, so if you have heavy luggage - consider something else

ข้อดี: It was clean, the location is great, and the staff were very polite. :)

ข้อเสีย: The bathroom absolutely stank like a dumpster. Strong description, but fair and accurate. That definitely lowered the score in my book.

ข้อดี: Great location, numerous dining places and grocery stores nearby, friendly staff and good room service! Staying here for a second time and will definitely select this hotel for my future trips!

ข้อเสีย: In fact they accept only cash! No documents provided, reception was rude! Even for semi Lux no still water in room!

ข้อดี: Service was great! Rooms are clean and nice

ข้อดี: The location was super quiet and away from traffic, although there was a rooster announcing the dawn! Since the hotel is set back in a residential neighborhood where families still keep chickens, that wasn't a surprise.

ข้อเสีย: We noted that there were some burned out bulbs in our room. But we informed the staff, and they were eager to take care of it.

ข้อดี: The hotel is in a good location. It is not the center of Almaty, but you take an Uber for 3-4$ and you can be driven easly to the city center. There are some nice restaurants around and also a small park nearby. We had fun to explore the neighbourhood and to taste local cuisine around.

ข้อเสีย: The stuff could could communicate better in English, but I think that could be fixed easly.

ข้อดี: Clean

ข้อเสีย: Very small rooms, personal always on your back, to be sure you will pay, not confy

ข้อดี: Calm and relax. Warm staff

ข้อดี: Breakfast was good

ข้อเสีย: Mattress was as hard as stone! Internet connection interrupted every 2-3 minutes which means useless. Too many rules and regulations which breaking them cause you cash penalties and you can find them on the reception desk and even in the toilets!! Those were officially signed and stamped!!! Unfriendly stuff. 3 stars is much more than what this hotel deserves.

ข้อดี: The breakfast, simple but tasty

ข้อเสีย: Room too small and difficult to move; hallway is dark in the evening

ข้อดี: Great manager, good staff, quiet room and good breakfast

ข้อเสีย: Staff trying to upsell included features: pool extra, larger bed, etc

ข้อดี: staff was great

ข้อเสีย: location a bit too far from the city

ข้อดี: I have been there before and this time also I stayed. The most beneficial was price for room. Clean comfortable and helpful staff. The lady in the reception was extraordinary and really polite)

ข้อเสีย: I like all but location. Situated a bit uncomfortable zone especially when you walk out at night

ข้อเสีย: The staff was not allowing my guest. The timing's were 02:00 of checkin but I reached there at 02:40 due to some of my personal issues. After 10, 20 minutes my guest come at 03:00 and in morning 07:00 they leave.... Firstly my guest was not allowed by staff. They are asking original identity but they have photo of identity after 15,20 minutes of arguments they allowed. They allowed because I refused to cancel my booking as said by hotel staff that cancel your booking or otherwise guest will be not allowed... If I have my original passport, I am paying for my self, and I had chosen the guest on the time of booking then why should I cancel the booking or why should I don't take stands for my guest. For that behaviour I personally want to lodge a complain on booking. com and other concerning authorities. Even I was thinking for compensation regarding that issues and arguments. This is not a way to deal with the clients, really hotel staff was very poor. I personally write the article regarding this issue and disclosure of booking.com and Hotel Shugla. And there was no system of card payment, in today's modern world it is bad that hotel didn't accept cards for payment.

ข้อดี: Price

ข้อเสีย: Personal are not friendly, they didnt aksept dollars so I had to wait 3 hours to Exchange place to be opened, I almost was late to my flight.

ข้อดี: 24h reception, value for money is very good. Parking space available

ข้อเสีย: Poor wifi, no air conditioning. Location is poor if you don't have a car. Hard to communicate in english. It could be cleaner