โรงแรมใกล้ สนามบิน อคาปุลโก Alvarez Intl

ข้อดี: Our preferred place in Acapulco. We are often coming to this beautiful and stylish hotel to rest and enjoy the wonderful service.

ข้อดี: The design

ข้อเสีย: The music

ข้อดี: The SPA in the last floor of hotel have an amazing view!, My room was in floor one and the view was wonderful also. Is a modern hotel, really good for couples. Service was the best!

ข้อเสีย: Beach is far if you wants to go walking, but they gave me a day pass for a beach club in Pichiringue beach, a great place with everything to have a great time in beach.

ข้อดี: This is the most beautiful hotel I have ever stayed in. We were here for the second time and this time around we opted for a pool villa, and we were not disappointed. The views, architecture, FOOD (!) and overall vibe is second to none in Mexico. Due to COVID the entire restaurant menu was severed as room service, but the restaurants were open too (not an issue as all restaurants have outdoor seating and plenty of distance). I had a flat tire on my car driving down from Mexico City and the motor lobby staff helped me put on the spare tire and guided me to a repair shop in the vicinity.

ข้อเสีย: This is not a cheap hotel, but you certainly get what you pay for. You come here to enjoy the absolute tranquility and there is really no reason to leave the hotel. There isn't much more to complain about here.

ข้อดี: Lovely view, nice rooms, beautiful pool area

ข้อเสีย: Not enough seating around the pool area, no chairs on room patios

ข้อดี: The food is great, we has a great experience

ข้อดี: Absolutely amazing hotel, from design, location, ambiance to wonderful hospitality!

ข้อเสีย: Pictures on line do not justify real beauty, I would suggest to add more showing spectacular architecture, views etc

ข้อดี: The white and sea blue deco was both refreshing and soothing. The breakfast buffet was delicious with healthy options. Views of gently swaying palm trees from the windows was calming.

ข้อเสีย: The gym was tiny with barely 6 machines so I didnt use it. The atmosphere is business-like, with a focus on efficiency so not really a romantic destination.

ข้อดี: The standard Holiday Inn quality and cleanliness in hotel.

ข้อเสีย: Only issue that concerned me was cold food on their morning buffet. Hot cakes and French toast were room temperature. Roasted Potatoes were cold when served.

ข้อดี: Clean and great food

ข้อเสีย: N/a

ข้อดี: GOOD LOCATION

ข้อเสีย: Nolthing

ข้อดี: Location,privacy.

ข้อเสีย: Clean .

ข้อดี: Awesome place! Aweosme staff! Totally worth it!

ข้อเสีย: Got no issues

ข้อดี: Beautiful property with the most amazing views of Acapulco bay. The hotel knew it was my husbands birthday and went above and beyond to help make our stay special. Ricardo arranged a beautiful private sunset dinner. The food was amazing! Our waiter Antonio was so friendly, polite and helpful. We also had dinner at Saffron, our dinner there was also wonderful. Service and food was 5*. Every single member of staff that we met on the property was so helpful and friendly.

ข้อดี: This was our second trip within 3 years to this hotel. First of all the staff was very friendly , specially Chef Manuel and Jose, the General manager, both did an extraordinary job in all senses during our trip. On my request they extended our reservation for one more night for both rooms within very short notice and change one of my rooms immediately when needed because of a noise coming from the AC system. The check-in was fast , the rooms where ready at the time we arrived (430pm) and the staff was efficient and friendly. The rooms are what you expect for what you pay , particularly for the privacy and direct view towards the sea or the bay. We had breakfast at La Nao every day , it is very good , a bit expensive to be Acapulco, but it is worth it for the exclusivity and tranquility of the place and the unparalleled view of the pacific ocean. Again the staff was very friendly. Considering that we where there at the end of the year with some cities in Mexico with a lockdown because of the covid the hotel exceeded our expectations again.

ข้อเสีย: As i said, everything regarding the staff was great. The property looks good but not new. Some of the decks need repairs and the bathrooms start to look a little worn as well as the vinyl films on the windows.

ข้อดี: It’s a amazing hotel with a great staff

ข้อดี: The property is so gorgeous. You feel like you are really submerged into the Mexican jungle. The villas are like luxury tree houses. Every restaurant and pool is absolutely magical and curated. The staff were extremely helpful! They made our stay even better.

ข้อดี: Location, facilities, and the service provided by all staff were excellent.

ข้อเสีย: The food served at the restaurant was pretty good, but not fantastic.

ข้อดี: The location which gave us an amazing view

ข้อดี: the view

ข้อเสีย: the food quality was so bad, staff can barely speak English, there is a busy public beach right next to the property

ข้อดี: Cleanliness

ข้อดี: The property is beautiful! Private! Cozy! Much more than what I expected! A lot of security to get in. The beach is best thing! And the pool! The bed is very comfy

ข้อดี: The beach is clean

ข้อเสีย: the facilities are very old without maintenance, broken armchairs in the rooms, the elevators in poor condition.

ข้อดี: Location, very intimate hotel

ข้อเสีย: Food

ข้อดี: The pools were great as always, with the loungers nice and spaced out helping you keep distance between people. I selected a room with ocean view and the view was great! The staff at the Tabachin restaurant were very nice and attentive. Special thank you to Fernando and Isaac at the Tabachin. The cleanliness and disinfection measures they used seemed very adequate and reassuring. And the layout of the hotel helps you stay outside (and hence ventilated) when moving from place to place. I enjoyed having a room on the 3rd floor with good views.

ข้อเสีย: I've been to this property many times but this was my first time in the "Tower F", which was a longer walk than most other rooms. I also felt the room, while still comfortable, was smaller than I was used to. Especially the bathroom.

ข้อดี: 1. Two swimming pools which are constantly cleaning. Good! 2. Friendly reception (Alfred, Patricio) and Bell boy groups! 3. Calm and family place. No city noise, just ocean and birds. 4. Ocean is very close. The first line from the hotel. So sweet. 5. Reataurant is very good. Food is delicious.

ข้อเสีย: Too much problems in this hotel: 1. When we arrived for time for check-in, we had been asked to wait 1 hour more, because our room was not clean. 2. Internet is slow and deconnects constantly. It's impossible to watch videos via ipad, it stops. 3. The towels for beach as old as from Mayas time. Look to the photo. 4. Laundry: I had to call and asked several times to collect my clothes for laundry. I gave on Monday and only after 2 times at front desk on Wednesday they gave me back my clothes. And I was given my clothes among other people. Just they give me in hands my pants, T-shirts, I was a bit shy about this. Thanks. It was clean. :) 5. We had prepaid breakfast, but they tryied to give me check again. So, I had to go to the front desk to solve this problem. 6. It's 5stars hotel but only reception staff speak English. Only Spanish everywhere. 7. The lamps in the room are not enough. Some doesn't work at all.

ข้อดี: GREAT SERVICE ATTITUDE FROM ALL THE STAFF

ข้อเสีย: ROOMS ARE OLD, WOULD BE IMPORTANT TO INVEST IN RENEWAL

ข้อดี: Location

ข้อเสีย: Nice place

ข้อดี: Great hotel to get away from crowds.

ข้อดี: Beach, pools, restaurants, attention at the front desk!

ข้อเสีย: Family places, boring, and mature couples...

ข้อดี: Met all of my expectations and the views from my room were amazing

ข้อดี: The location was great. The restaurant had an amazing view. Breakfast was also perfect and very relaxing . They also have a Starbucks inside hotel lobby

ข้อเสีย: No complaints

ข้อดี: Food at the hotel was awesome. The pool area is nice and the kids had a lot of fun.

ข้อเสีย: The hotel is old and in need for some remodeling. That work is being done already however. I was traveling with my kids and booked two rooms. I would have expected them to be close, however we got the rooms in opposite sides of the building.

ข้อดี: Everything was amazing, the main building, the pools, the beach even the cost of the beach club

ข้อเสีย: The snacks and the price of them 185 mexixan pesos for a hot dog ?? That's like 10 usd and it does not worth it

ข้อดี: Evrithing

ข้อเสีย: We had a big issue with the pools there were not space in the camastros and we had a terrible fight with other customers.

ข้อดี: Location

ข้อเสีย: Not enough towels for the pool ...

ข้อดี: Clean

ข้อเสีย: Room too small

ข้อดี: Wasn’t there long enough

ข้อเสีย: Same

ข้อดี: I enjoy the facilities, including the beach club called Scala. I like that we didn't have to pay anything extra for it and we still could use our 'All inclusive' package while there.

ข้อดี: They do a fantastic club sandwich.

ข้อเสีย: The property was fine and everything, but for some reason I just couldn’t sleep. The air conditioning system was old and noisy. I also felt that some staff might need a bit of retraining. It felt like they had stopped ‘trying’ and were relying on the hotel’s perceived reputation.

ข้อดี: Location View Beach

ข้อเสีย: Slightly old school

ข้อเสีย: the food is not clean, after 5 days in the hotel and eating there day and night, we got sick with horrible diarrhea, my wife, me and my 2 year old baby were sick 5 horrible days, we had to take a treatment of very strong antibiotics to be able to eliminate the bacteria with which the food was contaminated, the hotel doctor was very kind but the hotel management first ignored us and then reacted by paying for the medicines and my son's consultation but hey, the truth was not enough regarding the damage they caused us, it is not normal for a hotel of this level and cost to not have strict hygiene standards, especially with the COVID-19 problem, it is scary to think that food and things are not clean , we saw a difference in the service when there began to be fewer people in the hotel, the staff was reduced and the service and the quality of everything went down, in the end we stayed 2 more nights because I could not even drive with diarrhea and the strength of the treatment, I recommend the hotel to really do a review of all its cleaning protocols and the hotel management to be more reactive with these types of problems and not to ignore their clients or to pretend they were not your fault or responsibility

ข้อดี: Location and views are amazing

ข้อเสีย: Hotel is old and needs maintenance. It was over capacity, other guests didn’t comply with COVID rules and staff did nothing. The food is extremely expensive and it is just regular food, better to go out to good restaurants and avoid eating there.

ข้อดี: It's in a gated community and the parking is very secure that was a plus the only clothes

ข้อเสีย: No coffee in the rooms the staff is closed on Monday the restaurant does not open on Mondays even though you have free breakfast. No coffee machine in the room no water complimentary water no blankets on the bed just a sheet I wouldn't definitely not recommend staying there

ข้อดี: The staff always made the effort of understanding English and coming out with the right and best solution. My room was clean and well maintained and the staff regularly changed the sheets.

ข้อเสีย: The breakfast that's included is very small.

ข้อดี: Great Hotel regarding room, cleaniness, staff, pool. Thanks to Genius level 2 I received suite. Beaches (playa diamante) can be reached very quick. Golf course right in front of the hotel. Aircondition works well. Safe hotel as located in a closed area with strict security guards. Parking for free at own parking area.

ข้อเสีย: Close to hotel there´s a burger restaurant with very loud music until after midnight almost daily. WLAN only in public areas available.

ข้อดี: Location, staff.

ข้อเสีย: Room very basic, nothing impressive

ข้อดี: Really calm and relaxing vibes At night it was also calm and you can stay on the beach or the pool for as long as you want Carlos was really nice to us and helpful

ข้อเสีย: The rooms weren't clean enough, we found 2 roaches on our bathroom. The food menu was short and too expensive for what it was. The beds and places to lie on the beach weren't as clean as they should be. The restaurant closes at 6, to early to have dinner

ข้อดี: Location beats everything: really beach front line. No elevator needes since only 2 floors (specially important in corona time). There is a bar in the pool, really convenint. There is a lifeguard infront of hotel thats nice since youre in open sea. A lot of security. Felt quite safe. Went there in corona times, they sanitize you and bags before you come in.

ข้อเสีย: Paying is a mess, they dont take it from your card registered in booking. Receive a letter asking for id, card number and secret number. Call them to say no, so they ask me to do a transfer, which i did. Booking said you will be charged in hotel for taxes wich is ok, but they write that had to make a second transfer for taxes to guarantee reservation. Messy process before i got defintive reservation . Is the first vacactional apartment with kitchen that they don´t give you nothing to clean dishes, so have to buy one for the 2 days was there (tourist dont travel with those in suitcaise). that probably is the cause of some pots oily. all the rooms are very narrow, got lucky with the sea view. Aircon only in room so melting when youre seeing tv. Could be better in maintenance, when bathing tins of water spash out so we had a tiny a lake.

ข้อดี: Cleanliness

ข้อเสีย: Old, outdated, lacked services, needs renovation

ข้อดี: The view

ข้อเสีย: No water, poor service, not very clean

ข้อดี: Location in the bay, outstanding service, very welcoming. Secluded and not crowded. Overall, a great place to stay.

ข้อเสีย: Had issues with the A/C and the blackout blinds. A/C was fixed but not the blinds. They offerred to change rooms when we got back from dinner but they did not allow to leave our bags in the other room. We declined because we did not want to pack our bags at 11p to take them to the other room.

ข้อเสีย: Everything it was not what I expected beautiful view horrible staff and the stay was horrible couldn’t wait to leave