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The handle of the door to the balcony was broken. Without the AC on, the room was too hot, but no matter what setting you put, it's comes on strong, making the room way too cold. There was no separate soap and shampoo containers in the bathroom, just a dispenser on the wall near the sink and another in the shower. When I asked if it was soap and shampoo in one, the front desk said, "kind of", but her tone said "not really". The breakfast ended at 9:30am which was so early for me being on vacation, I had to set my alarm to go fill up a plate before they closed, and the staff almost didn't let me take it to my room. The cleaning staff also came very early, entering the room, turning on the lights, and waking me up several times. One day, I told them I'm still sleeping, and they put a sign on my door to leave me alone, which I didn't notice until I returned that night and the room was still messy. They also didn't replace my towels once ever. Eventually, I took a handful down to the front desk and asked for fresh ones. The woman gave me attitude and asked why I brought them to her. She told me she would call someone to bring some to my room and I asked if they could hurry as I was in a rush to shower and go somewhere, but it still took a good 20 minutes. Finally, the TV's picture sucked, the remote stopped working, and they took at least a full day to bring me a new one. They had a bigger TV by the bar in the lobby, but when I asked if I could watch the World Cup they wouldn't even turn it on.
When you stay at Vista Eilat Hotel in Eilat, you'll be in a shopping district, within a 15-minute drive of Dolphin Reef and Princess Beach. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Eilat? This hotel has facilities measuring 60 square feet (6 square meters), including a meeting room. Free self parking is available onsite.
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