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Actually I did like nothing in this hotel. City is good, hotel is nothing.
Everything in this hotel is very old. I feel like it was constructed and furnished 30 years ago and till now has never been renovated. A lot of smells of cheap deodorants everywhere. It should stand for maximum of 3 stars.
They had a really great breakfast, fresh and lots of different food to choose from, bear in mind Israeli breakfast, so no meat dishes. You could also have a minute made omelette if you wanted. Surprisingly good gym for being a hotel gym, even for someone who is a bit more advanced and want to use free weights, not bad at all! Nice seaview from the balcony. Could definetely come back to that place.
excellent food. Very nice pool area. Cleanliness. treatments in spa.
Took quite a long time- nearly a full afternnon - for reception staff to accept that the phone in my room was indeed broken. Four staff members kept telling me I was using the wrong codes. Finally a very nice maintenance man got it sorted. Did not like the congestion at reception area and having to wait for service on a number of occasions.
Good location, near the sea and Eilat center area.
Breakfast should be open later, at least until 11 AM, better till noon. WiFi Internet should be available throughout all floors and in all rooms and free of charge.
Some of the standard rooms are very little and to get in to some of the room the gusts need to up stairs about 10 stairs (without elevator)
Perfect view from the room, rooms are quite clean, customer service works quite well, all requests are fullfilled quickly and the quality is checked by customer service, good food
beds are short and not very comfortable, a bit noisy from the promenade
gate to the beach open only at 6 AM
the swimming pool was great. proximity to the beach/beach front was good. breakfast was excellent (but definitely too busy after 8:30am)
the rooms were not 100% cleaned and outside /balcony furniture was not cleaned. carpets very dirty. fittings in bathrooms falling off. request for high floor ignored (was put on 1st floor). air conditioning had to be on MAX adequate (we were not sweating) but could have been much better. sound on TV was terrible (had to have volume on max to try hear). one room key did not work and took 2 attempts to get fixed. In fairness, we did not complain about any of this - so we did not give hotel a chance to change our room (we were already unpacked).
This hotel can not be classified 5 star its more like a 3 star. Limited facilities and gives the feeling of being on budget holiday camp
i love the modern look of the hotel and the fact that it was on the beach
When you stay at Neptune Eilat in Eilat, you'll be on the beach, a 5-minute drive from Dolphin Reef and 9 minutes from Princess Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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