โรงแรมใน West End โตรอนโต

ข้อเสีย: The area, the age and maintence of building was poor, for example window panes were missing in hallway windows on first floor, size of rooms were very small, not even a clock radio, the hair dryer was broken and when we reported this, it seemed like the clerk did not speak english anymore! I won't go on, but I also will not stay there again.

ข้อเสีย: Room was ridiculously hot, with no control of its setting. When we tried to call down to let someone know, we found that the phone didn't work (and, yes, it was plugged in). It was excessively noisy; it actually sounded like we were sleeping on a bench in a busy transit station... all night long, we could hear the 24-hour streetcars looping through and stopping outside our window (clearly hearing the automated announcements for the routes). Overall, the room looked 'adequately' cleaned, but did not really give a clean feeling (had dingy corners, a dusty bathroom, and an old-looking shower curtain). Some of the breakfast appliances (like the waffle maker) did not have the supplies to use it (like cooking spray) and basically ruined the food you were trying to make. It was a one-night stay as a stopover before a final destination, so, it served its purpose. My partner had to sleep with the covers off... and I just didn't eat breakfast. For the price, though, I don't think I'd stay again.

ข้อเสีย: I scheduled a nights stay for sep 12-13. Called to cancel 24 hours before and they still charged me.. I have called numerous times and have been told that I would be refunded the money. Or I would get an email to refund my money. And yet I am still charged for not even staying the night. And canceling within the cancelation period.. Very unsatisfied. I

ข้อเสีย: Over charge $.89,00 ther staff, very very very very very very very rude

ข้อเสีย: Parking was four blocks offsite We're repetitively told the parking machine only took coins, so we need to pull of the atm for a four dollar charge and then there turned out to be credit at the parking machine Rooms were dirty, bathroom was disgusting. There was a pizza box in our tub when we first walked in. Front desk was no help with anything. Terrible place. DO NOT STAY HERE.

ข้อเสีย: Hard to figure out room - controls difficult to find, shower uncomfortable, not enough storage space in room. Hotel is in a deserted wasteland with no restaurants and 1 coffee shop in a mile radius. Toronto is in the middle of a lock-out with the A/V union at the next-door convention center, so every 6:15 am we were woken up by someone shouting through a megaphone at the hotel, saying we should be ashamed of ourselves.

ข้อเสีย: Honestly, we're booked and paid for a room with 3 guests, but everything from soap and shampoo to bathrobes and coffee cups for the Nespresso machine were for only 2 people. We had to call and request extra supplies.

ข้อเสีย: Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.

ข้อเสีย: Inexperienced bar staff uneven food offerings

ข้อเสีย: It's a bit hard to find, since there is no indication on the door outside. Just be sure to have the address with you