หาเที่ยวบินที่ถูกที่สุดจาก โคโลญ ไป เอเชียตะวันออกเฉียงใต้

ข้อเสีย: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"

ข้อดี: "Absolutely nothing"
ข้อเสีย: "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"

ข้อเสีย: "No headphones"

ข้อเสีย: "Allow passengers to select their seats when paying for a ticket."

ข้อดี: "The Crew was amazing compare to the past. Very active with excellent service mind."
ข้อเสีย: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."

ข้อดี: "Very happy travelling with this airline"

ข้อเสีย: "Entertainment system is way too old"

ข้อดี: "The in flight entertainment had an excellent selection of new movies but..."
ข้อเสีย: "With 30 minutes left until we landed the airline decided to play on every single screen and at maximum volume a Thai tourism video. For 30 minutes this video played, the flight was only 1 hour 20 minutes. It’s the little annoyances like this can’t make an short trip irritating."

ข้อดี: "Thai airways is always good, they are always one of our carriers of choice"
ข้อเสีย: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."

ข้อดี: "The overall experience was good and relaxing."
ข้อเสีย: "The toilet area could be better occupied to help skin dryness control."

ข้อดี: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."

ข้อดี: "Crew was polite, food ok, wine good"
ข้อเสีย: "More comfortable seats with a bit more leg room"

ข้อดี: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
ข้อเสีย: "Overall great experience."

ข้อดี: "Yes crew was very hosptile."

ข้อดี: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
ข้อเสีย: "More in flight movies"

ข้อดี: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
ข้อเสีย: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."

ข้อดี: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
ข้อเสีย: "The flight always leaves later than schedule."

ข้อดี: "That we arrived"
ข้อเสีย: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."

ข้อดี: "Thai are so dependable and such lovely service. Nothing is too much."
ข้อเสีย: "N/A"

ข้อดี: "On time Comfortable seats Great service"

ข้อดี: "New plane, nice. Entertainment system is good but limited selection"
ข้อเสีย: "Gate very far away, a good 700 meter walk! And very long immigration queue."

ข้อดี: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
ข้อเสีย: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

ข้อดี: "Everything was as usual. Boarding can be improve a bit."
ข้อเสีย: "This time I found the food was below Thai Airways standard (which was usually good to great)."

ข้อดี: "Food & services on the plane were great."
ข้อเสีย: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

ข้อดี: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
ข้อเสีย: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."

ข้อดี: "Very short flight"
ข้อเสีย: "N/A"

ข้อดี: "Evetything"

ข้อเสีย: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

ข้อดี: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

ข้อเสีย: "3 toilets out of order. Plane very old. Chilli food so hot inedible."

ข้อดี: "Had 3 seats to myself, good movies"

ข้อดี: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
ข้อเสีย: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."

ข้อดี: "Showing the Thai ways."
ข้อเสีย: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

ข้อดี: "The food was better than the last time."

ข้อดี: "Entertainment choices were good"
ข้อเสีย: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."

ข้อเสีย: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

ข้อดี: "Friendly staff."
ข้อเสีย: "Seat is too narrow and the recline is not ergonomically designed, i.e., uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."

ข้อดี: "Quick loading"
ข้อเสีย: "Late luggage to the carousel by over an hour"

ข้อดี: "Great legroom in exit row, staff very friendly"
ข้อเสีย: "Boarding terrible, utter chaos, seat very narrow"

ข้อดี: "Very nice and friendly staff. We were fed a small meal on a very short flight."
ข้อเสีย: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."

ข้อดี: "Nice plan, nice crew, left on time"
ข้อเสีย: "Please offer a vegetarian option for the snack"

ข้อดี: "Service was great, crew on board were friendly and good entertainment."
ข้อเสีย: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."

ข้อดี: "All"
ข้อเสีย: "Nothing"

ข้อดี: "Flying a 747 was great! Friendly service."
ข้อเสีย: "Everything was fine for what I paid."

ข้อเสีย: "Everything"

ข้อดี: "Staff were very nice"
ข้อเสีย: "Food, seat, timing, Etc"

ข้อเสีย: "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"

ข้อดี: "The cabin crew was helpful and excellent service. The food was exceptionally good."

ข้อเสีย: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"

ข้อดี: "The food and very professional and friendly service."
ข้อเสีย: "Nothing."

ข้อดี: "Great service in 1st class"
ข้อเสีย: "All good"

ข้อดี: "comfortable seating, friendly helpful crew, good food"
ข้อเสีย: "sometimes too cold sometimes too warm"

ข้อดี: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

ข้อดี: "The kindness of all people working on Swiss was very special"
ข้อเสีย: "The food was not very special, but the chocolates were awesome"

ข้อดี: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
ข้อเสีย: "Email updates before flight! Not a single email sent!!"

ข้อดี: "Crew"
ข้อเสีย: "Screens need update, mis functions on equipment"

ข้อเสีย: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

ข้อดี: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
ข้อเสีย: "Nothing"

ข้อดี: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
ข้อเสีย: "Bread of sandwich was dry."

ข้อเสีย: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

ข้อดี: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

ข้อดี: "It was a lovely easy flight, always lovely flying star alliance."
ข้อเสีย: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

ข้อดี: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
ข้อเสีย: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

ข้อดี: "Leg room always an issue. Crew really great."
ข้อเสีย: "Gluten free option"

ข้อดี: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
ข้อเสีย: "The food could be much better. Although coming from Sicily it's tough to compare."

ข้อเสีย: "service was least friendly at this part of my flight"

ข้อดี: "A nice crew n my seat next to me was empty so I can sleep well..."
ข้อเสีย: "Maybe give every passenger a bottle of water..."

ข้อเสีย: "45mn late"

ข้อเสีย: "Difficult if not impossible to sleep in coach"

ข้อดี: "Cabin cleanliness isgood"
ข้อเสีย: "Food is bad"

ข้อเสีย: "Food is bad"

ข้อดี: "Punctual modern aircraft."
ข้อเสีย: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

ข้อดี: "Reliable, modern cabin, nice crew"
ข้อเสีย: "Some more music choices would be nice"

ข้อเสีย: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

ข้อดี: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
ข้อเสีย: "Two of the flight attrendants in our area were in a bad mood and it showed."

ข้อดี: "The crew were great and boarding went very smoothly."
ข้อเสีย: "After such a smooth boarding we found we had to sit on the tarmac for an hour because of congestion at Zurich."

ข้อดี: "Service and Aircraft B777"

ข้อดี: "All good, just perfect and friendly crew. Great aircraft (B777)"

ข้อดี: "Swiss Lounge, food excellent."
ข้อเสีย: "everything was very good"

ข้อดี: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
ข้อเสีย: "N/A"

ข้อเสีย: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

ข้อดี: "The staff upgraded me to business. It was a great wxperience"

ข้อดี: "All very comfortable"
ข้อเสีย: "It was delayed"

ข้อดี: "Nice Aircraft, nice crew"

ข้อเสีย: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

ข้อดี: "I had a wonderful experience the whole way through."
ข้อเสีย: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

ข้อดี: "Generally Swiss air was good"
ข้อเสีย: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

ข้อดี: "Flight was on time"

ข้อดี: "The length of the flight"
ข้อเสีย: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

ข้อดี: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
ข้อเสีย: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

ข้อเสีย: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

ข้อเสีย: "Sardine can."

ข้อดี: "On board service"
ข้อเสีย: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."

ข้อดี: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
ข้อเสีย: "Leg room is on the tighter side!"

ข้อดี: "Basically the worst flight ever"
ข้อเสีย: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

ข้อดี: "Nice crew, nice plane"
ข้อเสีย: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

ข้อเสีย: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

ข้อเสีย: "Delay"

ข้อดี: "Crew was nice."
ข้อเสีย: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

ข้อดี: "flights on time. special meals I ordered were provided."
ข้อเสีย: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

ข้อดี: "Very comfortable overall"
ข้อเสีย: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

ข้อดี: "High Quality experience."
ข้อเสีย: "Could have purchased through Turkish and saved money since I had to make a date change."

ข้อดี: "the crew was good. The seat were not comfortable"
ข้อเสีย: "food could have been tastier"

ข้อดี: "Great service! Food was very good."
ข้อเสีย: "That boarding. People who were not in line rushed to the front when boarding started."

ข้อดี: "Good Food. Polite treatment of Customers. Good Luggage allowance."

ข้อดี: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
ข้อเสีย: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."

ข้อดี: "What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always."
ข้อเสีย: "Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats."

ข้อเสีย: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

ข้อเสีย: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."

ข้อดี: "The service was excellent and the staff was so professional and nice"

ข้อดี: "Service and team"
ข้อเสีย: "Plane was very warm and should be moderately air conditioned"

ข้อดี: "Airplane crew was amazingly friendly and helpful"

ข้อดี: "It was a short flight. Lemonade"

ข้อดี: "The Lounge at Istanbul airport is fantastic"
ข้อเสีย: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"

ข้อเสีย: "No space"

ข้อดี: "Nothing"
ข้อเสีย: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."

ข้อดี: "The flights themselves were fine"
ข้อเสีย: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."

ข้อดี: "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
ข้อเสีย: "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"

ข้อดี: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

ข้อดี: "Great food! Loved that you get a menu to choose from"
ข้อเสีย: "We were not asked or given the option to choose our seats on the plane."

ข้อดี: "Flight attendants need to be friendly."
ข้อเสีย: "I will never use Turkish airlines again."

ข้อเสีย: "All was fine."

ข้อดี: "Nothing."
ข้อเสีย: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"

ข้อดี: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

ข้อเสีย: "Flight was delayed 2 hours. Plane boarded on time but we sat in plane for 2 hours. Therefore delaying my flight and I don't have an international phone plan, so I either had to pay for Wifi to let my family know my flight was delayed or not contact them at all. I wished they would have given us complimentary wifi due to their delay."

ข้อดี: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
ข้อเสีย: "It was all good(which I rarely get to say these days on any carrier)"

ข้อเสีย: "Flight was delayed. Not good food service."

ข้อดี: "The food is imazing"
ข้อเสีย: "40mins rotar"

ข้อเสีย: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

ข้อดี: "Worst airline ever"
ข้อเสีย: "Worst airline ever."

ข้อดี: "food is always good..crew too"
ข้อเสีย: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

ข้อเสีย: "Not enough room between rows. Can't recline seat if table behind is open."

ข้อดี: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

ข้อดี: "Happy with all services"
ข้อเสีย: "N/a"

ข้อดี: "Not trying to be flattering here but it really is a good airline."

ข้อดี: "great good/service and very comfortable flight."

ข้อดี: "entertainment"

ข้อดี: "We got the two outside seats returning, and it made all the difference (we had the center row on our flight to Rome)."

ข้อเสีย: "Crew didnt act like they liked their job"

ข้อดี: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
ข้อเสีย: "The seats were not as comfortable as in the Airbus for the transatlantic flight."

ข้อดี: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
ข้อเสีย: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

ข้อดี: "A lot of media content"
ข้อเสีย: "driving to the plain by bus"

ข้อดี: "Great entertainment selection."
ข้อเสีย: "The cabin was too warm--i was sweating for a good part of the flight. I'm a taller person and felt the seats were uncomfortable--especially when the person in front of me was reclined. It made it nearly impossible to get any sleep."

ข้อดี: "Wonderful service and amazing food."
ข้อเสีย: "Beds weren't flat on business class. My feet were hanging all the trip."

ข้อดี: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
ข้อเสีย: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

ข้อดี: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
ข้อเสีย: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"

ข้อดี: "The crew is excellent"
ข้อเสีย: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

ข้อดี: "food and entertainment"
ข้อเสีย: "Couldn't find the reclining in seats"

ข้อเสีย: "I liked it all"

ข้อเสีย: "There was a dilay"

ข้อดี: "Inflight services"
ข้อเสีย: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"

ข้อดี: "Very accommodating staff"
ข้อเสีย: "breakfast served was still frozen."

ข้อดี: "Food was not available for flight."
ข้อเสีย: "Food"

ข้อเสีย: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

ข้อดี: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
ข้อเสีย: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

ข้อดี: "As previously stated hated having to go through security again"
ข้อเสีย: "Chocolate"

ข้อดี: "Cabin staff were cheerful and helpfully"
ข้อเสีย: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

ข้อดี: "The crew was friendly. The seating was ok but dirty floors"

ข้อดี: "Absolutely amazing service"
ข้อเสีย: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

ข้อดี: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
ข้อเสีย: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

ข้อดี: "Plane was awesome and comfortable"
ข้อเสีย: "Delayed without updates for hours"

ข้อดี: "a320 was comfortable"

ข้อดี: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
ข้อเสีย: "The food sucks - bring your own."

ข้อดี: "Crew very good"
ข้อเสีย: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

ข้อเสีย: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

ข้อเสีย: "Boarding by rows would avoid people rushing to line up ahead of time."

ข้อเสีย: "Never happened,missed flight"

ข้อดี: "Seating was good"
ข้อเสีย: "Got a seat in the middle - was pretty annoyed with this."

ข้อเสีย: "Turbines did not start up initially. 1h delay."

ข้อดี: "crew"
ข้อเสีย: "food screens"

ข้อเสีย: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

ข้อดี: "Boarding was efficient. Everything else was average."
ข้อเสีย: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

ข้อดี: "Lufthansa take great care of their passengers, always"
ข้อเสีย: "Poor gliding in and rough landing"

ข้อดี: "Comfort and space"

ข้อดี: "Staff were ok, did all they could"
ข้อเสีย: "Not enough information especially for people with connecting flights"

ข้อดี: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

ข้อดี: "Service leg room and service with a smile"
ข้อเสีย: "N/a"

ข้อดี: "Excelent service"
ข้อเสีย: "I liked all"

ข้อดี: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
ข้อเสีย: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

ข้อดี: "Short flight, snacks, timely take off and landing."

ข้อดี: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

ข้อดี: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
ข้อเสีย: "Food could be a bit tastier ..."

ข้อดี: "The food was tasty but the service was excellent. Lovely staff."
ข้อเสีย: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

ข้อดี: "Attentive and friendly staff, great food and plenty of drinks!!!"

ข้อดี: "wine"
ข้อเสีย: "no screens"

ข้อดี: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"

ข้อเสีย: "Horrible flight"

ข้อดี: "Crew amazing"
ข้อเสีย: "No entertainment."

ข้อดี: "Crew and service was amazing"
ข้อเสีย: "No entertainment food Horrible"

ข้อดี: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
ข้อเสีย: "The bathroom was a bit smelly"

ข้อดี: "Staff was great."
ข้อเสีย: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

ข้อดี: "Accommodations comfortable"
ข้อเสีย: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."

ข้อดี: "Welcoming from the crew"
ข้อเสีย: "Take off was very scared"

ข้อดี: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
ข้อเสีย: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

ข้อเสีย: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

ข้อดี: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
ข้อเสีย: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

ข้อดี: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

ข้อเสีย: "4 good movies, regular water rounds, friendly staff, enough toilets"

ข้อเสีย: "Luggage lost"

ข้อดี: "fast and friendly checkin, fast boarding, easy transmit"
ข้อเสีย: "food"

ข้อดี: "yes, seat is always ok , I'm not overweight"
ข้อเสีย: "basically, nothing, just keep smiling"

ข้อเสีย: "Boarding tool a long time and late take off"

ข้อเสีย: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

ข้อดี: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

ข้อเสีย: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

ข้อเสีย: "Seat spacing"

ข้อดี: "The crew"
ข้อเสีย: "Boarding"

ข้อดี: "On time & clean"
ข้อเสีย: "Can’t really say"

ข้อดี: "Plane was clean. Staff helpful"
ข้อเสีย: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("

ข้อดี: "Noting outstanding."
ข้อเสีย: "Seat comfort."

ข้อเสีย: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

ข้อดี: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
ข้อเสีย: "The snacks are super small, which isn’t unexpected when the flight time is so short."

ข้อเสีย: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

ข้อดี: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
ข้อเสีย: "flight was delayed, 2nd Austtian flight delayed in the same day"

ข้อดี: "thebflight wqs smooth and on time"
ข้อเสีย: "snack they gave something sweet at 07:00 AM"

ข้อดี: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

ข้อดี: "Flight time was quite good"
ข้อเสีย: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

ข้อดี: "Very comfortable journey, leaving on time, arriving on time"

ข้อดี: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

ข้อดี: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
ข้อเสีย: "Seat wasn't the best, quite hard on the middle back."

ข้อดี: "Lost my luggage"
ข้อเสีย: "Not loosing my suitcase!"

ข้อดี: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
ข้อเสีย: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

ข้อดี: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

ข้อดี: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
ข้อเสีย: "Everything was very smooth, except that the seats were not very comfortable!"

ข้อเสีย: "Seat !!"

ข้อเสีย: "One hour late for take off..."

ข้อดี: "Nothing at all."
ข้อเสีย: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

ข้อดี: "Nothing. See below."
ข้อเสีย: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

ข้อดี: "Generally very pleasant flight"
ข้อเสีย: "No complaints"

ข้อเสีย: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

ข้อเสีย: "very late"

ข้อดี: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

ข้อเสีย: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

ข้อดี: "I get Airpoints with the flight, crew were lovely."
ข้อเสีย: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

ข้อดี: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."

ข้อเสีย: "They overbooked the flight which delayed boarding but the flight was on time."

ข้อเสีย: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

ข้อดี: "Medical help"

ข้อดี: "Movie selection was good."
ข้อเสีย: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

ข้อดี: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

ข้อดี: "Everything was good"
ข้อเสีย: "Red uniforms are ok but red tights awful"

ข้อดี: "The flight attendants worked very hard Patient and courteous."
ข้อเสีย: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

ข้อเสีย: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

ข้อเสีย: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

ข้อดี: "Crew were amazing"
ข้อเสีย: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

ข้อดี: "Staff were always courteous."

ข้อดี: "Friendly staff, on time flight. Nice refreshments"

ข้อเสีย: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

ข้อเสีย: "arogant staff, flight canceled, great difficulties to claim my money back"