ทำความสะอาดรายวัน และติดตั้งไส้กรองเคบิน HEPA บนเที่ยวบิน จาก เปอร์โตริโก
kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
KAYAK คือโปรแกรมค้นหาการเดินทาง นั่นหมายความว่าเราจะหาจากทั่วทั้งเว็บเพื่อค้นหาราคาที่ดีที่สุดที่เราสามารถหาได้ให้ผู้ใช้ของเรา การที่เราค้นหามากกว่า 2 พันล้านรายการต่อปี เราสามารถแสดงราคาและตัวเลือกที่หลากหลายของเที่ยวบินจาก เปอร์โตริโก ไป ประเทศไทยได้
เครื่องมือคาดการณ์ราคาเที่ยวบินของ KAYAK ใช้ประวัติข้อมูลเพื่อตรวจสอบว่าราคาของเที่ยวบินไป ประเทศไทย จาก เปอร์โตริโก มีแนวโน้มที่จะเปลี่ยนแปลงภายใน 7 วันหรือไม่ เพื่อให้ผู้เดินทางทราบว่าควรรอหรือจองทันที
KAYAK Mix ให้คุณรวมตั๋วแบบเที่ยวเดียวเพื่อให้คุณประหยัดเงินมากกว่าตั๋วเครื่องบินไป-กลับแบบเดิม คุณสามารถบินไป ประเทศไทยกับสายการบินหนึ่งแล้วกลับไป เปอร์โตริโกกับอีกสายการบินหนึ่งได้
บางครั้งวันที่เดินทางไม่ได้เจาะจงแค่วันที่เดียว หากวันที่คุณต้องการเดินทางสามารถเปลี่ยนแปลงได้ วันที่ยืดหยุ่นจะแสดงตัวเลือกทั้งหมดเมื่อคุณบินไป ประเทศไทย จาก เปอร์โตริโกมากถึง 3 วันก่อน/หลังวันที่คุณต้องการ จากนั้นคุณสามารถเลือกเที่ยวบินที่เหมาะกับคุณที่สุดได้
ข้อดี: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
ข้อเสีย: "Nothing. The experience for international economy was perfect."
ข้อเสีย: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
ข้อดี: "JAL flight crew were excellent and friendly"
ข้อดี: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
ข้อเสีย: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
ข้อดี: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
ข้อเสีย: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
ข้อดี: "Perfect in all aspects. Will use them again for all my flights."
ข้อดี: "As always"
ข้อดี: "JAL flights to LAX are always great. Good food too."
ข้อดี: "Felt welcomed"
ข้อเสีย: "Just felt a little cramped but not to bad"
ข้อดี: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
ข้อดี: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
ข้อเสีย: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
ข้อดี: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
ข้อเสีย: "The seats on the 787 were much more crowded than on the 767."
ข้อดี: "Excellent service, excellent seats and comfort . Good food"
ข้อดี: "Excelent good service.Staff are friendly."
ข้อเสีย: "Almost i like everything"
ข้อเสีย: "No smiling faces of flight attendants. Service was mediocre; food same"
ข้อดี: "Clean plane, very nice crew."
ข้อเสีย: "Flying coach is always cramped for a tall person!"
ข้อดี: "Everything was great except for how warm it was. It may be seasonal?"
ข้อเสีย: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
ข้อดี: "Flight was comfortable enough"
ข้อเสีย: "4 stars for food and entertainment as it was only an hour flight."
ข้อดี: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
ข้อดี: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
ข้อเสีย: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
ข้อดี: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
ข้อเสีย: "The flights were everything I expected and more."
ข้อดี: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
ข้อเสีย: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
ข้อดี: "Great service"
ข้อดี: "I like the food best.."
ข้อเสีย: "Hope there will be more tracks from arashi."
ข้อดี: "Same as above"
ข้อดี: "Excellent flight and wonderful service!"
ข้อเสีย: "Food, especially before landing"
ข้อดี: "Airplane is well kept. Snacks are available near the beverage area."
ข้อดี: "leg space was better than with other companies"
ข้อดี: "Staff was great and plane was clean"
ข้อดี: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
ข้อดี: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
ข้อดี: "Last minute accommodation for Muslim meal was awesome!"
ข้อเสีย: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
ข้อดี: "Premium Economy had good seating space and leg room."
ข้อเสีย: "No wifi access"
ข้อดี: "very friendly and very helpful from checkin in to departing"
ข้อเสีย: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
ข้อดี: "They were super considerate the entire flight."
ข้อดี: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
ข้อเสีย: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
ข้อดี: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
ข้อเสีย: "2nd meal, some sort of a rice seafood mixture"
ข้อดี: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
ข้อดี: "SERVICE was amazing and everything was very smooth"
ข้อดี: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
ข้อเสีย: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
ข้อดี: "Flight was all good, entertainment is great."
ข้อเสีย: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."
ข้อดี: "The aircraft was a new 787 and very comfortable. Uneventful flight."
ข้อเสีย: "Menu in business class."
ข้อดี: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."
ข้อดี: "I loved flying JAL! I've flown several times between the US and Korea, and this was the best trip I've taken thus far! It was comfortable, the plane was awesome with high ceilings and it actually felt quite spacious. The entertainment was also perfect with tons of stuff to choose from. The best part, though, was their exemplary customer service! I needed to transport cold insulin, so at the gate counter I checked with the gate agent to see if they could refrigerate my insulin since I had a long travel time to my home destination. She promptly found out for me and talked to the flight attendants and told me they would take care of it when I got to my seat. She even checked to see if I needed a special meal or not after I finding out I was diabetic. They were so kind! They even let me refreeze my cold packs in their freezer before landing so I could keep my insulin cold after we landed. It was a huge help and they seemed genuinely concerned for my well being and what I needed. I will now fly JAL whenever I can!"
ข้อดี: "Service N crew n entertainment."
ข้อดี: "Very nice flight attendants. Good meals"
ข้อดี: "As always crew magnificent"
ข้อดี: "Wifi !!!!"
ข้อเสีย: "Bigger seats"
ข้อดี: "Tripulación muy atenta"
ข้อดี: "The A330, despite being an old plane, had really good recline."
ข้อเสีย: "The entertainment was very outdated."
ข้อดี: "Too crowded"
ข้อเสีย: "One more staff will be better"
ข้อดี: "The service as usual on Qatar is excellent"
ข้อเสีย: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
ข้อดี: "All crews are helpful especially to parents traveling with young kid."
ข้อเสีย: "More variety of food would be great"
ข้อดี: "Good Service.Efficient"
ข้อเสีย: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
ข้อดี: "The Crew was amazing. The Seat were the best Selling point fort business class"
ข้อเสีย: "More space for the arm rest ans legs space"
ข้อดี: "Good service/Crew food quality and choice good."
ข้อเสีย: "Need more choice of British TV Programmes rather than American"
ข้อดี: "Good entertainment."
ข้อเสีย: "Very cramped seating."
ข้อดี: "Good leg space, friendly crew, excellent plane."
ข้อเสีย: "This is for ALL airlines: It takes so long to get off the plane!"
ข้อดี: "Plane was very empty so it allowed us to spread out."
ข้อเสีย: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
ข้อดี: "Went out of their way to be helpful"
ข้อดี: "Gave food vouchers due to extended layover. Marché food quality is average at best."
ข้อเสีย: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
ข้อดี: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
ข้อดี: "Crew were good, food was decent"
ข้อเสีย: "Equipment/electronics was a bit dated."
ข้อดี: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
ข้อดี: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
ข้อเสีย: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
ข้อดี: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
ข้อเสีย: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
ข้อดี: "Individual service, happy and natural looking crew, comfort and company aim."
ข้อดี: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
ข้อดี: "everything went smoothly, no delays, boarding was easy and quick"
ข้อดี: "All around great airline. Comfortable for super long flights and completely accommodating."
ข้อดี: "Flight attendants very nice"
ข้อเสีย: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
ข้อดี: "Films Service"
ข้อเสีย: "Not enough films"
ข้อดี: "Heavenly for an airplane ride!"
ข้อดี: "see above"
ข้อเสีย: "see above"
ข้อเสีย: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
ข้อดี: "Good, drinks, service and entertainment system."
ข้อดี: "Although we flew economy, we received excellent service from an attendant from the Philippines."
ข้อเสีย: "We have no complaints."
ข้อดี: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
ข้อดี: "Loved the food and entertainment."
ข้อเสีย: "Not enough leg room and space between the chair in front."
ข้อดี: "Stopover in Doha fun. The people are so friendly."
ข้อเสีย: "Crew nice alway take care customer"
ข้อดี: "The flight attendants was nicer on this flight then the US to Doha flight"
ข้อเสีย: "Seats were not comfortable"
ข้อดี: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
ข้อดี: "Comfortable seat and good service"
ข้อดี: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
ข้อเสีย: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
ข้อดี: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
ข้อดี: "Nice and spacious aircraft."
ข้อเสีย: "Some confusion on Hindu meal and vegetarian meals."
ข้อดี: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
ข้อดี: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
ข้อเสีย: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
ข้อดี: "The staff"
ข้อเสีย: "I thought the flight was fine :)"
ข้อดี: "Attentive service ready to appease any request very clean toilets"
ข้อเสีย: "Type of aircraft Films Selections in particular World Group not changed much since April"
ข้อดี: "I will fly Qatar again"
ข้อดี: "Good entertainment options"
ข้อเสีย: "More beverage services"
ข้อดี: "Good seats"
ข้อเสีย: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"
ข้อดี: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
ข้อเสีย: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
ข้อเสีย: "Crew didn’t manage noisy passengers at business cabin"
ข้อดี: "The crew was amazing and their service was very attentive to customers."
ข้อเสีย: "Not having crying infants onboard"
ข้อเสีย: "Food worse quality than before. No snacks as well"
ข้อดี: "Seat was fixed for such a long flight it is hazardous to the spine ."
ข้อเสีย: "Allow the seat to slightly recline like any other airline"
ข้อดี: "The crew were superlative."
ข้อเสีย: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
ข้อดี: "nice comfortable flight"
ข้อเสีย: "depaert on time"
ข้อเสีย: "Too long of a wait for "parking" after landing"
ข้อดี: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
ข้อดี: "Great service!"
ข้อดี: "Outstanding and very helpful service"
ข้อดี: "Jumbo jet plane was fantastic."
ข้อเสีย: "None for now"
ข้อดี: "Very Very Good"
ข้อดี: "Business class setup Bar Staff"
ข้อเสีย: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
ข้อดี: "Same as above"
ข้อเสีย: "Same as above"
ข้อดี: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
ข้อดี: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
ข้อเสีย: "The fact that this was the shortest flight of my trip - Wish my journey started this way."
ข้อดี: "Didn’t get this flight as we were so delayed."
ข้อดี: "Good space and entertainment. Crew was excellent. Really enjoyed it."
ข้อเสีย: "Food. It’s plane food wasn’t impressed."
ข้อดี: "Staff were quite attentive. All requested were promptly fulfilled"
ข้อเสีย: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
ข้อดี: "The big tv on the seat backs."
ข้อเสีย: "The seats were too close to each other."
ข้อดี: "Professional and friendly staff"
ข้อเสีย: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."
ข้อดี: "all entertrainment onboard is excellent ."
ข้อเสีย: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."
ข้อดี: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
ข้อเสีย: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
ข้อเสีย: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
ข้อดี: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
ข้อเสีย: "On the whole everything was acceptable."
ข้อดี: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
ข้อดี: "Great flight."
ข้อดี: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
ข้อเสีย: "Not much I didn't like"
ข้อดี: "Affordable price"
ข้อเสีย: "Unfavourable flight schedule- Midnight arrival.. tired."
ข้อดี: "Low fat meal was great! (the salmon one)"
ข้อเสีย: "They broke my checked in luggage!!!"
ข้อเสีย: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
ข้อดี: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
ข้อเสีย: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
ข้อดี: "Everything was Great !!"
ข้อเสีย: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
ข้อดี: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
ข้อเสีย: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."
ข้อดี: "the entertainment was great and I love it."
ข้อเสีย: "Too cold!!!! When asked for a blanket, crew members gave excuses to why blankets are not available; however, other passengers had multiple blankets. Due to the unorganization of the crew, I had to keep paging for attendent only to be forgotten again. Boarding was not controlled. Passengers gathered around boarding attendant which made getting through zones frustrating. For the amount of money paid, I was hoping for a much better flight."
ข้อดี: "A380 Quiet airplane ride"
ข้อเสีย: "Food was bland"
ข้อดี: "Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles)."
ข้อดี: "food and Boarding"
ข้อเสีย: "seats, I flight entertainment jacks were not working"
ข้อดี: "Movie starts as soon as seated"
ข้อเสีย: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."
ข้อดี: "Watched the entire Mike Tyson Mysteries box set."
ข้อเสีย: "The ending of the Steve Jobs movie was a little pat."
ข้อดี: "Great, patient crew!"
ข้อเสีย: "Just the entertainment. Movies could be slightly better not a critic just a suggestion"
ข้อดี: "Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!"
ข้อเสีย: "The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt"
ข้อดี: "Very accommodating staff"
ข้อเสีย: "breakfast served was still frozen."
ข้อดี: "Punctuality Pleasant crew"
ข้อเสีย: "No food on the flight! Due to some problems with the catering service, only a small sandwich was available."
ข้อเสีย: "No WiFi despite paying. No Kosher food despite ordering."
ข้อเสีย: "There were a couple of flight delays. Other that that, I love Lufthansa."
ข้อดี: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
ข้อเสีย: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"
ข้อดี: "Customer service is excellent"
ข้อเสีย: "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"
ข้อดี: "Crew was attentive and friendly."
ข้อเสีย: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."
ข้อดี: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
ข้อเสีย: "No food for vegetarians."
ข้อดี: "Seats had lots of space and entertainment systems had large, clear screens."
ข้อเสีย: "Person sitting next to me was watching video on their phone without headphones. Also reeked of cigarettes. Had to move my seat."
ข้อดี: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"
ข้อดี: "The courteousness of the crew members"
ข้อเสีย: "Slight delay in boarding"
ข้อดี: "Crew was excellent"
ข้อเสีย: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"
ข้อเสีย: "Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive"
ข้อดี: "Great service, smooth, on-time flight."
ข้อดี: "Service is good"
ข้อเสีย: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."
ข้อดี: "Great ride in a big plane!"
ข้อเสีย: "Flight was late and it seemed like every time we turned a corner we had to go through security again! Leg room in economy must be very difficult for a tall person...no leg room!"
ข้อดี: "Crew was very professional, seating comfort excellent, flight very little turbulence, close to estimated arrival time, overall a good experience."
ข้อเสีย: "Luggage waiting time too long, my suitcase was badly damaged rendered unusable, came to a compensation agreement which was acceptable to me at the time since I was pressed for time to catch the train I had a reservation for. But still will not buy me a new suitcase."
ข้อดี: "Much shorter flight time."
ข้อเสีย: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
ข้อดี: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
ข้อเสีย: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."
ข้อดี: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
ข้อเสีย: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."
ข้อดี: "In the end I made the flight."
ข้อเสีย: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."
ข้อเสีย: "4 good movies, regular water rounds, friendly staff, enough toilets"
ข้อเสีย: "You have to pay for food unless it is pretzels."
ข้อดี: "Nice crew, good entertainment, efficient flight"
ข้อเสีย: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
ข้อดี: "Lufthansan Agent in Nigeria was very rude, has no professional skills, lost some of my medications as a result of her behavior towards me, yelling and commanding me to remove items from my bags and my hand bag. This was a second incident with her. Our flight was delayed for three hours as a result of faulty plane."
ข้อดี: "crew hospitality. timely take off"
ข้อเสีย: "Prolonged stop over in Frankfurt"
ข้อดี: "Food was good. We were served well and often"
ข้อเสีย: "Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all."
ข้อดี: "Online check in worked well through app."
ข้อเสีย: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."
ข้อเสีย: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
ข้อดี: "We left an hour late. Pilot made up most of the time in the air."
ข้อเสีย: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."
ข้อดี: "The lady at the check-in at the Atlanta airport was extremely nice and extremely helpful"
ข้อเสีย: "There is no entertainment so I do not know it should be rates."
ข้อดี: "Clean plane tho old 747. Great crew."
ข้อเสีย: "Of course really tiny seats. Meals can only ever be mediocre but better than American carriers."
ข้อดี: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
ข้อเสีย: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"
ข้อดี: "non stop to Frankfurt very timely scheduleing was able to find reasonably priced flight to meet my travel needs."
ข้อเสีย: "I felt the food was worse not good or tasteless. choices were as bad as previous flight in the fall. I have to bring snacks to make it bearable."
ข้อดี: "Lufthansa Flight from Cape Town to Munich canceled due to mechanical problems. Flight rebooked with great difficulty and confusion by Lufthansa. Condor and United picked up the pieces and got us home."
ข้อเสีย: "We didn't like the total confusion and errors made by Lufthansa staff during the rebooking process after the flight cancellation."
ข้อดี: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
ข้อเสีย: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
ข้อดี: "The flight was on time enough that I comfortably got to my connecting flight. It was still late and some other passengers were anxious they wouldn't get theirs. The crew was nice."
ข้อเสีย: "Business class seats were regular seats with the middle seat unused. The "meal" on this early flight (had to leave the house around 4:30am to get to it) was light. I'm glad I had the time to stop at the business lounge first. I don't recall any entertainment system, which isn't a big issue on this short flight."
ข้อดี: "Clean aircraft and fast service."
ข้อเสีย: "Economy area flight Frankfurt - Boston 26th October. Tall, well dressed, middle aged Italian gentleman beside me on aisle seat talking on his phone from boarding until we started to accelerate for takeoff. I had to ask him to shut his phone off twice. Staff not looking out for phone use. Then he was receiving text as we landed in Boston and never even bothered to put on his seat belt. Again staff did not notice. I travel a lot and normally air crew notice these things. Booked to carry skis via the Lufthansa US call center and was told there was a special offer and they were free for US bound flights. This was great news as I had assumed I had to pay. On bag check-in the associate told me they had booked them as golf clubs not skis. She also did not agree skis were free and spent 15 minutes reading the details of the contract and talking with an associate. She was polite but firm about it and I had to pay Euro100 to get them checked in."
ข้อดี: "The food was good, and crew came around several times to offer drinks."
ข้อดี: "Last year I flew Air France. Lufthansa is far superior!"
ข้อเสีย: "Seats are very uncomfortable. Body wants to slide forward."
ข้อดี: "Crew inside the plane was lovely."
ข้อเสีย: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."
ข้อดี: "Great food, great Service (attendants), smooth flight, clean/tidy aircraft"
ข้อดี: "it was nice trip from Lufthansa. only the issue was with the space between the seats in the economy class but rest was fine"
ข้อดี: "female attendants were nice boarding was efficient Munich airport was unbelievably clean and well organized movie selection was good"
ข้อเสีย: "the male flight attendant on the Munich to Washington DC leg was very short with people food was just average definitely not enough leg room in coach"
ข้อเสีย: "The lines for boarding are ineffective and take too long."
ข้อดี: "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
ข้อเสีย: "The food! Bring back real food please"
ข้อเสีย: "Free WiFi"
ข้อเสีย: "Free WiFi"
ข้อดี: "Fast transportation"
ข้อเสีย: "It could be better if the pandemic was over, I think everything could be better."
ข้อดี: "Great crew"
ข้อดี: "Flight on time!!"
ข้อเสีย: "Cramped space, no leg room. Seat 17A won’t recline"
ข้อเสีย: "Personal monitors. Free food."
ข้อดี: "The crew was friendly, the seats were comfortable, no complaints about the flight."
ข้อเสีย: "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."
ข้อดี: "It left on time and arrived on time"
ข้อเสีย: "Service, comfort and food as I would rate these below 0 if there was that option."
ข้อเสีย: "It was OK, no big issues or concerns."
ข้อดี: "Old aircraft. Ucomfortable seat."
ข้อเสีย: "uncomfortable seat"
ข้อเสีย: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
ข้อดี: "Great crew. Great entertainment but. Ot so comfort."
ข้อเสีย: "I was in a window but have a big person in my side and can't move in 3 hours."
ข้อดี: "New onboard entertainment"
ข้อดี: "The crew are always excellent."
ข้อเสีย: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."
ข้อเสีย: "Flight was delayed and was too late to make connection. Had to rebook and now getting home much later than anticipated"
ข้อเสีย: "My screen was not responsive most of the time"
ข้อดี: "Í like al the fligth ."
ข้อดี: "The un seat entertainment"
ข้อดี: "I like it was fast and smooth"
ข้อเสีย: "Not too much space in the plane"
ข้อดี: "That I arrived at my destination"
ข้อดี: "We were on time. Traveled safely. Uneventful."
ข้อเสีย: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
ข้อดี: "Ok time flight"
ข้อเสีย: "Entertainment system did not work in all stops"
ข้อดี: "Boarding was quick."
ข้อเสีย: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
ข้อดี: "Large plane, and helpful crew."
ข้อเสีย: "Not much."
ข้อเสีย: "The flight attendant was arrogant. This is her job... just for $$$"
ข้อดี: "The Crew was nice ."
ข้อเสีย: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
ข้อดี: "On time departure"
ข้อเสีย: "Please use the A330 for the return trip..."
ข้อดี: "The crew was always very warming and assisting. Everything was a breeze."
ข้อเสีย: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
ข้อเสีย: "Charge for changing date"
ข้อดี: "Quick boarding and on time departure"
ข้อดี: "AA is excellent."
ข้อดี: "Everithing is excelent."
ข้อเสีย: "To many delays"
ข้อดี: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
ข้อเสีย: "Shared TV?!!"
ข้อดี: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
ข้อเสีย: "Size of the snacks"
ข้อเสีย: "They got us off the plane to get on a another plane there for we were delayed"
ข้อดี: "New plane, great entertainment. Good service! Clean plane ."
ข้อดี: "Todo muy bueno"
ข้อดี: "More confortable seats."
ข้อเสีย: "20 min delay at Dallas International"
ข้อดี: "It was great."
ข้อเสีย: "Everything was good."
ข้อเสีย: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
ข้อดี: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
ข้อดี: "Nice boarding head schedule friendly service."
ข้อเสีย: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
ข้อดี: "Todo estubo muy bien"
ข้อดี: "Easy booking, Great prices"
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