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ข้อดี: "Decent price for economy comfort seat, 4A."
ข้อเสีย: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

ข้อดี: "Great atmosphere, crew was excellent!"
ข้อเสีย: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

ข้อดี: "Usual faultless KLM experience"
ข้อเสีย: "Nothing."

ข้อดี: "Great crew."
ข้อเสีย: "Ran out of business class meal. Substituted a Econ class."

ข้อดี: "The crew was pleasant"
ข้อเสีย: "Baggage checkin & flight boarding was slow & disorganized."

ข้อดี: "Slow service."
ข้อเสีย: "Better communication!"

ข้อดี: "Crew was ok."
ข้อเสีย: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

ข้อดี: "My seat"
ข้อเสีย: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

ข้อเสีย: "We had 4 hour delay causing a stop over at 3am. So yeah"

ข้อดี: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
ข้อเสีย: "If I knew how to recline my seat earlier. I did try several times"

ข้อดี: "Like the overall KLM experience"
ข้อเสีย: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

ข้อดี: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
ข้อเสีย: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

ข้อดี: "The flight was smooth, the service was friendly, and the food with plentiful."
ข้อเสีย: "Too much activity in the cabin during the flight."

ข้อเสีย: "Larger meals."

ข้อดี: "Flight duration"
ข้อเสีย: "Very stingy with the drinks Cramped seats"

ข้อเสีย: "Still waiting to board after missing this connection had to be booked on another airline"

ข้อดี: "Shirt flight but well catered, boarding was efficient and quick."
ข้อเสีย: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

ข้อดี: "The crew was efficient. Flight left on time. Food and wine served."
ข้อเสีย: "No entertainment."

ข้อดี: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

ข้อดี: "Good selection of movies."
ข้อเสีย: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

ข้อดี: "Good flight, arriving well on time."

ข้อดี: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
ข้อเสีย: "Nothing to say"

ข้อดี: "Nice flight ...was comfortable travel ...good food.Thanks"
ข้อเสีย: "No such things"

ข้อดี: "kLM staff was great."

ข้อดี: "I slept pretty much the whole time"

ข้อดี: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

ข้อดี: "Able to fly direct to ansterdam"
ข้อเสีย: "Have to lay over on the way back. More expensive than other airlines."

ข้อดี: "Everything is top notch for an airline company."
ข้อเสีย: "Nothing.... I enjoyed every moment of the flight."

ข้อดี: "Sandwich was incredibly tasty (although not much filling)"
ข้อเสีย: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

ข้อดี: "Comfortable seats. Warm plane with happy staff."
ข้อเสีย: "Maybe a second sandwich option for food, not everyone likes cheese."

ข้อดี: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
ข้อเสีย: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

ข้อดี: "Ground staff at Manchester very helpful"
ข้อเสีย: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

ข้อดี: "Easy Boarding"

ข้อดี: "The cabin crew, the flight and communication and the cleanliness of the plane."
ข้อเสีย: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

ข้อดี: "Easy airport business"

ข้อเสีย: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

ข้อเสีย: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

ข้อดี: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
ข้อเสีย: "Nothing. This is filler text to meet the min. characters."

ข้อดี: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
ข้อเสีย: "Nothing. This is filler text to meet min characters."

ข้อดี: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
ข้อเสีย: "Quite bummed that the flight didn't have wifi / USB):"

ข้อเสีย: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

ข้อเสีย: "I missed my flight because of MU"

ข้อดี: "No entertainment or food needed on a half hour flight. Otherwise excellent."
ข้อเสีย: "Nothing​"

ข้อดี: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
ข้อเสีย: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

ข้อดี: "Flight was quick, professional, friendly."

ข้อดี: "Service of the staff was great"
ข้อเสีย: "Turbulence, with all our technology we still cannot avoid this?"

ข้อเสีย: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

ข้อดี: "crew"
ข้อเสีย: "food"

ข้อดี: "Crew and food"
ข้อเสีย: "Seat"