หาเที่ยวบินที่ถูกที่สุดจาก ภูเก็ต ไป มิลาน

ข้อดี: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
ข้อเสีย: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

ข้อดี: "Breakfast was good; the first meal was average"

ข้อดี: "Everything normal as expected on an economy class nothing special."
ข้อเสีย: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

ข้อดี: "Crew was very attentive & met all my expectations."

ข้อดี: "Clean, modern planes, on time, good service amd team."
ข้อเสีย: "If they bump me up to First or Business class.... :p"

ข้อดี: "Crew was very friendly"

ข้อดี: "Excellent service. Very comfortable business class seat. Arrived early"
ข้อเสีย: "Boarding & disembarking was via bus & stairs."

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อเสีย: "Long trip"

ข้อดี: "perfect"
ข้อเสีย: "better food"

ข้อดี: "Excellent Service and most friendly staff"
ข้อเสีย: "Nothing was bad. But the food taste can be better"

ข้อดี: "The service was excellent & food satisfying."
ข้อเสีย: "The liquor variety could be better."

ข้อดี: "Qatar airlines the service was awesome and the planes very clean"
ข้อเสีย: "Seating not able to upgrade"

ข้อดี: "Customer service"
ข้อเสีย: "Food"

ข้อดี: "Good service"
ข้อเสีย: "Food"

ข้อดี: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
ข้อเสีย: "Nothing"

ข้อดี: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

ข้อดี: "Everything was perfect !!"

ข้อดี: "Boarding was smooth; Plane was clean; Flight departed on time;"
ข้อเสีย: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

ข้อดี: "On time Very convenient price compared to other airlines"

ข้อดี: "had a whole row to myself and the food was very good"

ข้อดี: "Access to entertainments"
ข้อเสีย: "CRYING BABY BUT I UNDERSTAND THOUGH"

ข้อดี: "everything went smoothly, no delays, boarding was easy and quick"

ข้อดี: "The Crew The food"
ข้อเสีย: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

ข้อเสีย: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

ข้อดี: "All of it was great!"

ข้อดี: "Dedicated to customer service"

ข้อดี: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."

ข้อเสีย: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

ข้อดี: "Very organized, helpful staff, they also provide lots of entertainment and food"

ข้อเสีย: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

ข้อดี: "Courteous, helpful and professional crew members."
ข้อเสีย: "No internet service on long international flight. Boarding process for business class could be better."

ข้อเสีย: "No flexibility in flight changes"

ข้อดี: "Nt bad"
ข้อเสีย: "Attendants were skiving at the back"

ข้อดี: "Punctuality"
ข้อเสีย: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

ข้อดี: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
ข้อเสีย: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

ข้อดี: "the flight was very comfortable . the movies were very good."

ข้อดี: "Nothing, no one was helpful at all."
ข้อเสีย: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

ข้อดี: "Decent leg room. New plane."
ข้อเสีย: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."

ข้อดี: "Food"
ข้อเสีย: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."

ข้อเสีย: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."

ข้อดี: "The service was great"
ข้อเสีย: "Nothing"

ข้อดี: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
ข้อเสีย: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"

ข้อเสีย: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."

ข้อดี: "the comfort of the flight was very good."
ข้อเสีย: "there could have been a little bit bigger portion of food."

ข้อดี: "Service of the inflight crew and food quality."
ข้อเสีย: "Too short layover time in Doha. Had to run from one gate to another to make connection"

ข้อดี: "Crew polite and efficient."
ข้อเสีย: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."

ข้อดี: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"

ข้อเสีย: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"

ข้อเสีย: "Great flight back to the UK, flight crew were very pleasant and attentive."

ข้อดี: "ที่นั่งสะดวกสบายดีมาก"

ข้อเสีย: "Had a broken seat it didn’t recline...."

ข้อดี: "The person behind me didn’t have enough space so I could recline back and get comfortable"
ข้อเสีย: "More spacial seats"

ข้อเสีย: "No entertainment but it’s probably because it was a short trip"

ข้อดี: "Delay"

ข้อดี: "Food and attentive of the crew."
ข้อเสีย: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

ข้อเสีย: "seat was ok staff are very rude food was poor and cold on first flight"

ข้อดี: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
ข้อเสีย: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."

ข้อดี: "Nothing"
ข้อเสีย: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"

ข้อดี: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
ข้อเสีย: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."

ข้อดี: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
ข้อเสีย: "Nothing."

ข้อดี: "Entertainment Staff"
ข้อเสีย: "Delayed 40 min Long time for luggage"

ข้อดี: "Nice new Boeing 737 with great movie choices."
ข้อเสีย: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."

ข้อดี: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
ข้อเสีย: "Nothing's ng"

ข้อดี: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"

ข้อดี: "horrible baggage policy"

ข้อดี: "The inflight crew was helpful, kind and efficient"
ข้อเสีย: "Seat head cushion is not comfortable for short prople"

ข้อดี: "Wonderful service. Comfortable flight."
ข้อเสีย: "My TV wasn't working."

ข้อดี: "Easy, friendly and comfortable."
ข้อเสีย: "Last row seats so was a bit noisy. But nothing too bad."

ข้อดี: "Loved to watch a movie and get wonderful service"
ข้อเสีย: "Can't think of anything"

ข้อดี: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
ข้อเสีย: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."

ข้อดี: "Plenty of room even in economy. Good food for a plane. Very friendly"

ข้อดี: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
ข้อเสีย: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."

ข้อดี: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
ข้อเสีย: "We were delayed 2 hours on the runway. Temperature got hot during the night."

ข้อดี: "Good entertainment"
ข้อเสีย: "Stawardess took too long to collect trays after we had eaten.at least two hours."

ข้อเสีย: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

ข้อดี: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
ข้อเสีย: "boarding was rather disorganized mob scene"

ข้อดี: "In flight entertainment"
ข้อเสีย: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"

ข้อดี: "Excellent selection of entertainment"

ข้อดี: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"

ข้อดี: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"

ข้อดี: "I like the confirt and the on time flight."
ข้อเสีย: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."

ข้อดี: "It was comfortable with plenty of space since no one was on the flight."
ข้อเสีย: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."

ข้อดี: "So nice to still fly on a comfortable seat and with great and friendly service."

ข้อดี: "Food was really good and they accommodated my gluten free diet with ease. Great movies and tv shows to watch!"
ข้อเสีย: "Couldn't get the internet to work...not sure if it was my phone or their service. Seats don't lean back much and there isn't as much legroom as some other airlines I've used. Hard to sleep."

ข้อดี: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."

ข้อเสีย: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."

ข้อดี: "Everything was great. I didn't want to get off the plane."
ข้อเสีย: "Nothing"

ข้อดี: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
ข้อเสีย: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."

ข้อเสีย: "การบริการของพนักงานตอนรับ"

ข้อดี: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
ข้อเสีย: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"

ข้อเสีย: "My car was left in Dubai , & I am not sure when I will get it."

ข้อดี: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."

ข้อดี: "Excellent airline"
ข้อเสีย: "Nothing"

ข้อดี: "Gorgeous plane, delicious food and great entertainment system."
ข้อเสีย: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."

ข้อเสีย: "Want to be a millionare English version"

ข้อดี: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."

ข้อดี: "The plane was lovely. The food was unusually good for coach. The flight attendants were really nice and I liked that they were from so many different countries. It was also a very smooth flight."
ข้อเสีย: "Nothing to complain about."

ข้อเสีย: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"

ข้อดี: "Everything and everyone are Good and Nice ."
ข้อเสีย: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"

ข้อดี: "Yes & yes"

ข้อดี: "Cathay Pacific and crews were really good."
ข้อเสีย: "I suggest no seating reservation online."

ข้อดี: "Very nice service roomy aircraft A350"

ข้อดี: "The whole service went smoothly without rushing."
ข้อเสีย: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."

ข้อเสีย: "Quality of Indian food"

ข้อดี: "Very disappointed in the service provided"
ข้อเสีย: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."

ข้อดี: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
ข้อเสีย: "Honestly i think there are not much space for each passenger."

ข้อดี: "Everything’s was fine."
ข้อเสีย: "5 hour last minute delay."

ข้อดี: "."
ข้อเสีย: "."

ข้อดี: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
ข้อเสีย: "More food, drinks & snacks. Especially on such long flights."

ข้อเสีย: "Left on first leg trip from NY to HK. 23 kg/ bag. Two bags per person. Next leg was HK to Malpensa. When I go to check in they tell me 30 kg. Total weight allowed. Very upsetting. I was asked to pay 12780.- HKD. Completely misleading and trapped. I will consider other airline in future."

ข้อดี: "Everything, thank you. See you next time. The best airplane"

ข้อดี: "only the deffective TV particularly seat 30f"
ข้อเสีย: "deffetive TV..i just sleep thru out my flght"

ข้อดี: "Staff were nice. Lots of legroom"
ข้อเสีย: "The food was pathetic. Bland and smelled funny. Chaos at luggage retrieval. For some reason they were pulling bags off the conveyor belt, even before it was full. So had to run back and forth to check."

ข้อดี: "The staff being very attentive & prompt , great service"
ข้อเสีย: "Seats not comfortable for a long haul flights"

ข้อดี: "The staff and there were great movies on the flight."
ข้อเสีย: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."

ข้อดี: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
ข้อเสีย: "Food was mediocre in flavour and variety."

ข้อดี: "Modern flight and silent Large monitor"
ข้อเสีย: "Uncomfortable seats Degraded quality of food and drinks"

ข้อดี: "Other than loading and lack of information, the in-flight service was world class."
ข้อเสีย: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"

ข้อดี: "Very efficient service and prompt arrivals unlike United Airlines.aircraft was modern and equipment was generally well maintained."
ข้อเสีย: "What other snack options available other than Ramen Noodles. Maybe a low carb option is needed. There are some noodles made from soy products and these will be low carbohydrate. Seats in economy are ok for short people. All airlines should designate an infant seating area close to toilets. This way all infants will be restricted to these seats and the noise pollution in the aircraft is restricted to a small section of the ship.these seats can be specially configured to either seat a no rmal adult or a fast attachments for a baby carrier."

ข้อดี: "Up and down at the right time and place. Great experience."

ข้อดี: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."

ข้อดี: "Great food, great movie selection. Fast service. Unexpected full meal"

ข้อเสีย: "3h delay on the way in 1h delay on the way back"

ข้อดี: "Overall speaking CX flights quality has been declining over recent years"

ข้อดี: "Great flight. Smooth, on time, good service."
ข้อเสีย: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."

ข้อดี: "Very comfy overall experience"
ข้อเสีย: "N/A"

ข้อเสีย: "The crew gets annoyed when you are in economy class and asks for extras"

ข้อดี: "Seats weren't much comfortable."
ข้อเสีย: "Food wasn't bad but above average."

ข้อดี: "Entertainment choices, wine, charger"
ข้อเสีย: "Food Choice and Alcoholic choices"

ข้อดี: "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
ข้อเสีย: "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."

ข้อดี: "It good."

ข้อเสีย: "Cramped seats."

ข้อดี: "Nice crew. Economy seats ok."
ข้อเสีย: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

ข้อดี: "They marched me and others through Hong Kong airport to just about make our transfer"
ข้อเสีย: "But my bag evidently didn't make the transfer and came on the next flight. I'd rather have had the extra hour at Hong Kong airport rather than rush there and be stuck waiting an hour at Singapore."

ข้อดี: "Whole experience was very good"
ข้อเสีย: "Nothing"

ข้อดี: "Friendly, good food with snacks, incident free. Thanks"

ข้อเสีย: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"

ข้อดี: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"

ข้อดี: "The seat in the economy is very comfortable. The cabin is very clean."

ข้อเสีย: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."

ข้อดี: "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."

ข้อดี: "The in flight services were very good with very professional flight attendant."

ข้อดี: "Excellent job with the aircraft"

ข้อดี: "American pilots"
ข้อเสีย: "Food"

ข้อดี: "Very impressed with the quality of the entire experience."
ข้อเสีย: "Wishing there was free wifi connect."

ข้อดี: "After being unexpectedly upgraded to premium economy at the gate, I was very pleasantly surprised to find that the seats were even more comfortable than I would have expected for this section. The reclining pitch was excellent - even for the people sitting behind. There is a hassock-like panel to elevate one's legs about 45 degrees. Almonds instead of peanuts, a menu option with a main of a nice piece of steak (that could be cut with an airline knife!), amenity kit... Very happy passenger."

ข้อเสีย: "48 hr preboarding online checkin is nonexistent. Error messages via link."

ข้อเสีย: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

ข้อเสีย: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

ข้อเสีย: "Very nice crew and great food"

ข้อเสีย: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

ข้อดี: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
ข้อเสีย: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

ข้อดี: "Muslim food"

ข้อดี: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
ข้อเสีย: "Move the drapes a few more inches back."

ข้อเสีย: "Boarding was crazy. Could not everyone in the gate area."

ข้อดี: "Seat was comfy and spacious for economy class"
ข้อเสีย: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

ข้อดี: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
ข้อเสีย: "Food quality was not so good."

ข้อดี: "Crew was very engaging and service was good."
ข้อเสีย: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

ข้อเสีย: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

ข้อเสีย: "We had 4 hour delay causing a stop over at 3am. So yeah"

ข้อดี: "Crew was fantastic."
ข้อเสีย: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

ข้อดี: "The flight was smooth, the service was friendly, and the food with plentiful."
ข้อเสีย: "Too much activity in the cabin during the flight."

ข้อดี: "Crew were great, food, entertainment, seat and everything else was great as well."

ข้อเสีย: "Inflight was better than I expected. But needs upgrading air crafts."

ข้อดี: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
ข้อเสีย: "I would have to dream something up."

ข้อดี: "Efficient boarding system, clearly signposted. Professional staff"

ข้อดี: "Very friendly and helpful crew."

ข้อดี: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

ข้อดี: "Nice flight ...was comfortable travel ...good food.Thanks"
ข้อเสีย: "No such things"

ข้อดี: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
ข้อเสีย: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

ข้อเสีย: "Didn’t happen."

ข้อดี: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
ข้อเสีย: "That it didn’t happen."

ข้อดี: "Professional crew. Good boarding."
ข้อเสีย: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

ข้อดี: "The boarding was easy and you didn't have to wait inline for that long"
ข้อเสีย: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

ข้อดี: "Good services!"

ข้อดี: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
ข้อเสีย: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

ข้อเสีย: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

ข้อดี: "Sandwich was incredibly tasty (although not much filling)"
ข้อเสีย: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

ข้อดี: "I got some rest"
ข้อเสีย: "unable to charge my phone or watch movies"

ข้อดี: "Absolutely nothing!"
ข้อเสีย: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

ข้อดี: "Very friendly crew"

ข้อดี: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
ข้อเสีย: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

ข้อดี: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

ข้อดี: "Easy Boarding"

ข้อดี: "Loved the service...everything was excellent"
ข้อเสีย: "The bus class seat was a bit narrow at the feet"

ข้อเสีย: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

ข้อดี: "great choice of entertainment content, friendly crew"

ข้อดี: "Everything - Checkin, crew, food, entertainment"
ข้อเสีย: "Nothing"

ข้อดี: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
ข้อเสีย: "As above"

ข้อดี: "Speed, crew, and reliability."
ข้อเสีย: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

ข้อดี: "Loads of leg room"
ข้อเสีย: "Loved everything"

ข้อดี: "Flight attendants tried their best given what they had to work with."
ข้อเสีย: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

ข้อดี: "It was a short flight so it was O.K."
ข้อเสีย: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

ข้อดี: "It was very comfortable"
ข้อเสีย: "The crew was great"

ข้อดี: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
ข้อเสีย: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

ข้อดี: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
ข้อเสีย: "They didn't give any napkins out with the food which was weird."

ข้อดี: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
ข้อเสีย: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

ข้อดี: "Staff was efficient and pleasant. The food was excellent and nicely served."
ข้อเสีย: "The lie flat seats were narrow and not very comfortable."

ข้อดี: "Good crew that did a fine job in accommodating economy customers during a two hour delay."
ข้อเสีย: "No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight."

ข้อดี: "Seat was not super comfortable. Crew was excellent."
ข้อเสีย: "There was no online checkin or any ability to choose seats on your app."

ข้อดี: "It is good airline"
ข้อเสีย: "The flight was very late, the airline did nothing for the time we were waiting"

ข้อดี: "Food varieties are not that good"
ข้อเสีย: "Make the food quality, quantity and varieties to be improved"

ข้อดี: "Nothing"
ข้อเสีย: "Next time give money back to people for cancelling or changing flights. Never flying with Kayak again"

ข้อดี: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
ข้อเสีย: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."

ข้อดี: "Crew, food and beverage"
ข้อเสีย: "Wifi"

ข้อดี: "For a 15 hour flight out was fine. The food is good."
ข้อเสีย: "Bathroom lines were usually long. Appears a few were not working."

ข้อเสีย: "the food .there is only one choice of meal there is delay time from AUH to beirut"

ข้อดี: "The movie selection was decent"
ข้อเสีย: "They failed to informed me that passangers have to report to the gate one full hour before direct flights to the US from Abu-Dhabi in order to clear US customs and border security which happens there prior to your flight (which is the only place in the world that this happens.) I arrived at the Airport 2.5 hours before my flight and reported to my gate 45 minutes before my flight and was not allowed through. They then were extremely rude to me when I was in the process of finding a new connection and made me buy a brand new ticket for the following morning as the penalties for rescheduling would cost more than buying a new ticket which was 1200 USD!! They insisted that this warning was on their web site and would have been on my ticket had I got it from their website. Since I purchased my ticket from Kayak.com, that was my own problem. They then showed me a warning label on the baggage claim slip that they gave me at check in but this was only in Arabic with NO ENGLISH translation provided. More importantly the representative who checked me in to my flight never told me about needing to be at the gate 1 hr before the flight. Throughout this whole process they were unapologetic, unsympathetic and rude. I met two other people that same day who had the same problem one of these passangers arrived at the gate 1.5 hrs before her flight and still could not get to her flight in time because of the inefficient customs and immigration process that the Emarati's have in place in an attempt to mimic our process in the US. This is a very bad policy which only Etihad does. If you fly through Dubai with Emirates they do not require this nonsense. The Etihad staff were rude, unhelpful, unapologetic and inefficient. Never fly from Abu-Dhabi to the US with Etihad. On the flight, as the plane came to a stop at the end of the runway but still needed to taxi in to the gate, people started getting up. Instead of calmly explaining to people what was going on, one of the stewardesses waved it off and said well when we start moving again or if something happened they will just DIE then! This was not the only occasion I was disgusted by the staff. I woke up on the flight and couldn't find my glasses and the response of one of the stewardesses was "can you ask someone else to help you, I am on my way to take a nap and if I stop to help you I want get my full rest." This airline is one of the worst in the world if not the worst. I will never fly with them again and I am considering sending these stories to a NEWS network to raise awareness on this issue. Their staff don't care. They seem to be overworked and burned out. They only get one day off when flying to New York and back when by law they are required two. This shows that they are abusive to their staff which then leads their staff to have have horrible customer service."

ข้อเสีย: "They don’t treat the passengers with respect. They treat us as if they are doing us a favor by flying us to our destination."

ข้อดี: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
ข้อเสีย: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."

ข้อดี: "The crew and the entertainment"
ข้อเสีย: "Food was terrible , the plane is old seats are really small"

ข้อดี: "Everything was fine, but"
ข้อเสีย: "Frigid temps on board The snacks were sad"

ข้อดี: "clean plane staff"
ข้อเสีย: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

ข้อดี: "Nothing"
ข้อเสีย: "Food, stewards are rude and unprofessional."

ข้อเสีย: "Please, please, please Etihad, implement child-free zones on your flights."

ข้อเสีย: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"

ข้อเสีย: "Food service needs to be faster due to length of flight."

ข้อดี: "timeliness, in-flight entertainment, food"

ข้อดี: "Few good stores to shop at the airport, could have been better"
ข้อเสีย: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"

ข้อดี: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
ข้อเสีย: "Nothing!"

ข้อดี: "Really nice crew and helpful. Food excellent"
ข้อเสีย: "Older plane and a bit cramped for a longer flight"

ข้อดี: "Liked the cabin"
ข้อเสีย: "The crew was standoffish and disengaged. This is on a buisiness class ticket where I paid $8000 for two tickets."

ข้อดี: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
ข้อเสีย: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."

ข้อดี: "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."

ข้อดี: "We bought ticket from New York to Islamabd round trip ticket and fly on August 22nd. After changed plan in Abu Dhabi to Islamabad, there was rain in Islamabad and all flight diverted to Lahore, so our Etihad air plan diverted to Lahore too. once the weather cleared in few hours , all air line did fly back to Islamabad a 50 minutes flight but unfortunately Etihad air way force everyone out of airplane by force. They used police to beat up passenger very bad and drags them out. Then put all passenger in old Bus to Islamabad a 5 hours trip. One of worst air line in my life. We bought ticket for Islamabad not for Lahore. They should take us back to Islamabad after rain stop like other air line did but only Etihad air way did not fly back and beat all passenger by using police on them, it took us 34 hours to get home."
ข้อเสีย: "Etihad air way should apologize to each passenger and Reimburse them 1/4 of the ticket. otherwise lot of people will give up this airline . 2nad their meal was very bad. bread was not fully cooked. they cooked only Hindy food. not every person is Hindu. It welcome to providr hindu food when travel india but when it travel to Pakistan or Bangladesh it should name it Hindu meal."

ข้อดี: "The staff was very friendly and the food was very good"
ข้อเสีย: "The seats were very crammed"

ข้อดี: "The leg room on the economy seats is good"
ข้อเสีย: "The entertainment options are not enough"

ข้อดี: "Not like trans Atlantic flights"
ข้อเสีย: "Some crew were mean"

ข้อดี: "Lived up to the usual Etihad high standards. Efficiency, comfort, service and value for money"
ข้อเสีย: "No complaints"

ข้อเสีย: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"

ข้อดี: "In flight service and amenities"
ข้อเสีย: "Long layover"

ข้อดี: "Not much"
ข้อเสีย: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."

ข้อเสีย: "Service is poor, seats are crowded and uncomfortable, food is not good."

ข้อดี: "Selection of movie and TV shows could have been better"
ข้อเสีย: "Selection of movies could be better"

ข้อดี: "Service is excellent But movie collection is very small Usually 5 regional Indian movies should be there. But only 1 or 2 regional movies r there No spicy snacks There are only bland snacks"

ข้อดี: "The crew was helpful and respectful I liked the entertainment and everything the sleeping kit and blankets they provided"
ข้อเสีย: "I would've liked less condimented food options The plane was delayed for an hour and they didn't acknowledge it or apologize"

ข้อดี: "The airplane, the staff, the whole service."
ข้อเสีย: "Nothing."

ข้อดี: "Good value for money. Everything was fine."

ข้อดี: "Food and entertainment was very good"
ข้อเสีย: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."

ข้อดี: "Service Seats Flight attendants"

ข้อเสีย: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."

ข้อดี: "It was short"

ข้อดี: "Na"
ข้อเสีย: "Na"

ข้อดี: "Nothing to like."
ข้อเสีย: "The check-in cashier was very rude. maybe she should retake the course in hospitality. Again, it was operates by AA so what should I expect?"

ข้อดี: "Crew was helpful and nice"
ข้อเสีย: "None"

ข้อเสีย: "1 piece of luggage was missing from flight EY218 on 18 June 2016. Wheel of one luggage was broken when the luggage was received at the belt after flight EY 218 landed at New Delhi"

ข้อดี: "Aircraft fleet and airport is good. Good infrastructure."
ข้อเสีย: "The cabin crew is not at all courteous. When you start travelling in US, you realize how different the crew's attitude is. When you want to say no to the customer, atleast make an effort to accommodate the needs of the customer first. Minor requests made by the passengers should be accommodated. You just rudely say No. Learn something from American customer service!!"