หาเที่ยวบินราคาถูกไป แอลเบอร์ตา

ข้อดี: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."

ข้อดี: "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."

ข้อดี: "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
ข้อเสีย: "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."

ข้อดี: "Too hot onboard"

ข้อเสีย: "Overall experience is good."

ข้อดี: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
ข้อเสีย: "Use better companies to book your tickets"

ข้อดี: "The crew was very friendly, and I was happy to be seated in a 2-person row."
ข้อเสีย: "Nothing the crew could do- a lot of turbulence and food served past midnight!"

ข้อดี: "The 2nd flight plane was alright"
ข้อเสีย: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

ข้อเสีย: "Movie selection was a tad bit small"

ข้อดี: "The food was great and I was glad they had such good vegetarian options. It was nice they gave us pillows and blankets."
ข้อเสีย: "It was an overnight flight and they had the lights on for a long time and kept coming by to hand out things which made it hard to sleep but it was still nice they gave us the attention. I’d also like to see fewer wasteful disposable food containers."

ข้อดี: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
ข้อเสีย: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."

ข้อดี: "Lots of room,good food,friendly staff"
ข้อเสีย: "No complaints at all"

ข้อดี: "I like the service, food, and entertainment."
ข้อเสีย: "A kid sitting behind me was constantly pushing really hard on the entertainment touch screen. Also, kept playing with his tray table! I was trying to sleep but couldn’t because the constant shaking of my head rest and overall seat!"

ข้อเสีย: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."

ข้อดี: "The amount of times i was fed"
ข้อเสีย: "My seat. I wanted to upgrade and they said no, but it wasn't full"

ข้อดี: "Good crew, good service, clean quarters, cordial and pleasant service"

ข้อดี: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

ข้อดี: "The service and especially the flight stewart, he has to be the best one EVER!!!"
ข้อเสีย: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."

ข้อดี: "Flight had to be cancelled because kayak/Korean air allowed us to purchase these tickets aware with the expiration date of Lauren Butz’s passport this would be an issue. Disgusting business practice."
ข้อเสีย: "See above. Kayak or Korean air should refund us the cost and some for the stress incurred on our honeymoon, the extra night stay in San Francisco and all the challenges incurred with little to no help from Korean Air on finding an APPROPRIATE resolution (they’re best offer was for us to buy two tickets for the same flight pattern 1 day later for an additional $1,500. THey wanted us to pay them more to get us there? After their shady business practices of willingly stealing money for our initial flight purchase for our honeymoon? Atrocious.)"

ข้อดี: "The blankets are nice and soft. Crew is really friendly and accommodating."
ข้อเสีย: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."

ข้อเสีย: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"

ข้อดี: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."

ข้อดี: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."

ข้อดี: "Schedule."
ข้อเสีย: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."

ข้อดี: "Superb courtesy and attention."

ข้อดี: "attentiveness of the crew to people of multiple nationalities."

ข้อดี: "Everything.they all assist you and helped u out to look and store your hand carry-on."

ข้อดี: "Great food and smooth flight"

ข้อดี: "The flight crews are friendly."
ข้อเสีย: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."

ข้อเสีย: "Cabin temperature was too high"

ข้อดี: "Everything was as good as it gets specially the crew"
ข้อเสีย: "Very long flight....."

ข้อดี: "Stuff"
ข้อเสีย: "Bathroom"

ข้อดี: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"

ข้อดี: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
ข้อเสีย: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."

ข้อดี: "I liked everything!"

ข้อดี: "I really liked how Korean Air had the next flights gate information on my boarding passes."

ข้อดี: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
ข้อเสีย: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."

ข้อดี: "It was very good and I am exciting to get back with Korean air too!"

ข้อดี: "Staff very helpful in every way."

ข้อดี: "Everything was perfect perfect service excellent food the best I ever flown so far"

ข้อดี: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
ข้อเสีย: "Other passengers, but KA can't control that."

ข้อดี: "The food"
ข้อเสีย: "Economy seating was tight"

ข้อดี: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
ข้อเสีย: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

ข้อดี: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
ข้อเสีย: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."

ข้อดี: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
ข้อเสีย: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."

ข้อเสีย: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."

ข้อดี: "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."

ข้อดี: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."

ข้อดี: "Everything was fantastic."

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อเสีย: "Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around."

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อดี: "Boarding and service"
ข้อเสีย: "Seat is too hard for this long flight. Bigger pillow would help."

ข้อดี: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
ข้อเสีย: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

ข้อเสีย: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

ข้อดี: "Crew was awful. Grumpy and not friendly. They hate their customers especially children."
ข้อเสีย: "This was my worst experience on any Lufthansa flights. Worst ever!"

ข้อดี: "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
ข้อเสีย: "They could have left Nice on time, or held the plane for us in Munich."

ข้อดี: "The seats were comfortable"
ข้อเสีย: "The food could be better"

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อดี: "My luggage never arrived in Munich"

ข้อเสีย: "My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest."

ข้อเสีย: "Highly recommended for efficiency"

ข้อดี: "Flight attendants were excellent and very accommodating."

ข้อดี: "Good seats and wonderful flight crew."

ข้อเสีย: "The problem is with KAYAK. KAYAK booked us a carrier light ticket and failed to inform us at the time of the booking that it was a tariff without checked in baggage that was being offered. Fortunately, LUFTHANSA informed us of this fact at checkin and we purchased carriage with checked in baggage. This makes me wary of buying tickets through KAYAK in the future."

ข้อดี: "Comfortable seats"
ข้อเสีย: "The raisin muffin was very old"

ข้อเสีย: "flight Frankfurt to Houston: 2 hours delay in Frankfurt, 1 suitcase lost and Lufthansa doesn't know where it is"

ข้อดี: "The crew were impeccable."
ข้อเสีย: "Very narrow economy seats."

ข้อดี: "Flight was on time, did not have anyone next to me"
ข้อเสีย: "Items were taken from my suitcase, did not get a meal of my choice"

ข้อดี: "A regular predictable LH flightqq"

ข้อดี: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
ข้อเสีย: "Very uncomfortable seats, minimal leg room, mediocre food."

ข้อดี: "HORRIBLE EXPERIENCE"
ข้อเสีย: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

ข้อดี: "Seating, cleanliness, crew courteousy, entertainment."
ข้อเสีย: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."

ข้อเสีย: "Delayed Flights Caused a day layover in Germany. The airline was not able to help in a medical emergency which caused me to have to pay to rebook a flight. Special Meals were only some time of the flights and was served Pork as an only option, my family and I didn't eat anything on a 10-hour flight due to this issue."

ข้อดี: "The plane was new and modern. Overall impression very good - until I took my seat."
ข้อเสีย: "The most uncomfortable long distance flight I’ve ever experienced. The space in economy class is never impressive but this one was a joke. I had isle seat and I’m a small person. I don’t know how can you survive being a big man in a middle seat. Torture!"

ข้อดี: "Nothing"
ข้อเสีย: "Again miserable muslim meal with only vegetables! Not enough room in the cabin for the personal bags that I had to put it under my feet for the whole trip ( +10 hrs ) having my legs stuck between the seat and the bags ."

ข้อเสีย: "Refusal to board as our flight was a few minutes landing"

ข้อเสีย: "Smaller plain"

ข้อดี: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
ข้อเสีย: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

ข้อดี: "Same as above"
ข้อเสีย: "More movie choices. The food choices this time we're not as good."

ข้อดี: "The polite stewards The food and drinks given for free!"

ข้อดี: "On time."

ข้อเสีย: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

ข้อดี: "The service was great and it was fast. Nothing super special about the airline"

ข้อดี: "1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!"
ข้อเสีย: "1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation."

ข้อเสีย: "Food was served burning hot, and nobody came over to collect the trays in for minutes"

ข้อดี: "Comfort able seats and good entertainment"
ข้อเสีย: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

ข้อดี: "Ground crew very helpful to get connecting flight on time"
ข้อเสีย: "Run to get in on a plane"

ข้อดี: "The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight."

ข้อดี: "in-flight service was fine"
ข้อเสีย: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"

ข้อดี: "Great job in general"
ข้อเสีย: "The B747 is big and takes longer to board and longer to get your bag. WIFI is expensive at about $19. Seats are cramped or that's what I felt."

ข้อดี: "Food was great!"
ข้อเสีย: "Lackluster movie selection, internet was a rip off and barely worked."

ข้อเสีย: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

ข้อดี: "everything except the fact that no explanation was given why the plane was delayed by an hour and a half"
ข้อเสีย: "Food was not very good for a few euros mote per passenger food could improve a lot"

ข้อเสีย: "Seating to small and tight I am only 5'11 175 lbs"

ข้อดี: "Lots of entertainment. Everything fine."

ข้อดี: "the boarding went very smoothly. We arrived at our destination on time."
ข้อเสีย: "I felt quite thirsty and didn't get anything to drink on the short flight. Most of the flight I slept so I'm not sure if I just missed the serving of a drink. I almost was not able to fit our carry on luggage since it only fit in the center bins which were almost all full. There was no entertainment system."

ข้อดี: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
ข้อเสีย: "Nothing! Love Austrian Airlines!"

ข้อดี: "Nice service easy flight"
ข้อเสีย: "Hot, ridiculously warm on the plane"

ข้อดี: "Great crew"

ข้อเสีย: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

ข้อดี: "Nothing"
ข้อเสีย: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

ข้อดี: "crew was great ,seats was better than good"
ข้อเสีย: "nothing"

ข้อเสีย: "Was very satisfied with everything."

ข้อดี: "Entertainment"
ข้อเสีย: "Small space in middle seat"

ข้อดี: "Food and workers were great"

ข้อดี: "Clean aircraft, polite crew."
ข้อเสีย: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

ข้อเสีย: "Seat !!"

ข้อดี: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
ข้อเสีย: "long layover before my next flight to Chicago"

ข้อดี: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
ข้อเสีย: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

ข้อดี: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."

ข้อดี: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
ข้อเสีย: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

ข้อดี: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
ข้อเสีย: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

ข้อดี: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
ข้อเสีย: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

ข้อดี: "Flight schedule, boarding management"
ข้อเสีย: "No WI-FI service during my return flight, limited options for tv news programs."

ข้อดี: "Enough legroom for economy"
ข้อเสีย: "Basic food - poor in fight entertainment"

ข้อดี: "Direct connection"
ข้อเสีย: "Meal is horrible"

ข้อดี: "no complaints"

ข้อเสีย: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

ข้อเสีย: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

ข้อเสีย: "Service was bad"

ข้อดี: "Everything OK"
ข้อเสีย: "Arrived 5’ later, lost train"

ข้อดี: "The service. Very attentive staff."
ข้อเสีย: "Nothing!"

ข้อดี: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
ข้อเสีย: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

ข้อดี: "Ground crew was very kind"
ข้อเสีย: "My ordered vegetarian meal was missing on the way back :("

ข้อเสีย: "same"

ข้อดี: "Nice"
ข้อเสีย: "Food"

ข้อดี: "The food was tasty, the crew was nice and overall it was realy good"
ข้อเสีย: "There wasn't any movies or music as entertainment"

ข้อเสีย: "It was late No food"

ข้อดี: "Staff was nice."
ข้อเสีย: "flight was late."

ข้อดี: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
ข้อเสีย: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

ข้อเสีย: "Both flights were delayed. Food selection was poor."

ข้อดี: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
ข้อเสีย: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

ข้อดี: "Plenty of food and drinks, pleasant crew"

ข้อดี: "Leg room, kind staff in the airplane"
ข้อเสีย: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

ข้อเสีย: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"

ข้อดี: "Everything was great!"
ข้อเสีย: "There was nothing in specific that I didn't like!"

ข้อดี: "Very carrying crew, kind and attentive"
ข้อเสีย: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

ข้อดี: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

ข้อเสีย: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

ข้อดี: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
ข้อเสีย: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

ข้อเสีย: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"

ข้อดี: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
ข้อเสีย: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

ข้อดี: "The staff was very pleasant"
ข้อเสีย: "Very crowded plane!"

ข้อเสีย: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

ข้อเสีย: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

ข้อดี: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
ข้อเสีย: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

ข้อดี: "The plane condition."
ข้อเสีย: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

ข้อดี: "I liked how generous they were with food and drinks"
ข้อเสีย: "Free WiFi could have made the flight a lot better"

ข้อดี: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
ข้อเสีย: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

ข้อดี: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

ข้อดี: "Service is awesome. Food is great."
ข้อเสีย: "People with short connection are affected by the 15 to 25 minutes delay."

ข้อดี: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
ข้อเสีย: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

ข้อดี: "Like the overall KLM experience"
ข้อเสีย: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

ข้อดี: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

ข้อดี: "I love the food"

ข้อดี: "Friendly staff"
ข้อเสีย: "Security check at gate; No priority"

ข้อดี: "Lovely crew, very helpful"
ข้อเสีย: "N/A"

ข้อดี: "very attentive crew"
ข้อเสีย: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

ข้อเสีย: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

ข้อดี: "Crew was good"
ข้อเสีย: "Food"

ข้อดี: "Friendly and efficient crew. Flights were on time if not even early."

ข้อดี: "They considered my reguest of vegiterian food."
ข้อเสีย: "I have no complaints."

ข้อดี: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
ข้อเสีย: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

ข้อดี: "Flight duration"
ข้อเสีย: "Very stingy with the drinks Cramped seats"

ข้อเสีย: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

ข้อดี: "MCR airport Mert & Greet parking was smooth and efficient."
ข้อเสีย: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

ข้อเสีย: "wasn't able to take the flight since I missed it"

ข้อดี: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
ข้อเสีย: "Not happy to pay extra money for my case"

ข้อดี: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
ข้อเสีย: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

ข้อดี: "Great food"
ข้อเสีย: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

ข้อดี: "Food and staff behaviour"
ข้อเสีย: "Entertainment"

ข้อดี: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
ข้อเสีย: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

ข้อดี: "Fast boarding"
ข้อเสีย: "The entertainment system wasn’t working for the whole 10 hour flight."

ข้อดี: "Good service onboard, good food. On time."

ข้อดี: "Sandwich was incredibly tasty (although not much filling)"
ข้อเสีย: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

ข้อเสีย: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

ข้อเสีย: "Food"

ข้อดี: "Good information and helpfil boarding."
ข้อเสีย: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

ข้อดี: ".Very much on time with pleasant service."
ข้อเสีย: "Can nit find much fault fir a short run!"

ข้อดี: "Lovely staff, good food, great movies."

ข้อดี: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
ข้อเสีย: "Nothing"

ข้อดี: "Very friendly staff"

ข้อดี: "The flight attendants could not do enough for you."
ข้อเสีย: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

ข้อเสีย: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

ข้อดี: "Cabin Crew was awesome."
ข้อเสีย: "Entertainment System was not working and no Non-veg food option in flight."

ข้อเสีย: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

ข้อเสีย: "Two hours delay in the start."

ข้อเสีย: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

ข้อดี: "Boarding/unboarding"
ข้อเสีย: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

ข้อดี: "Everything - Checkin, crew, food, entertainment"
ข้อเสีย: "Nothing"

ข้อเสีย: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

ข้อดี: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
ข้อเสีย: "The seats in economy were a little too small for a 12 hour flight"

ข้อดี: "Crew service"
ข้อเสีย: "Flight delayed."

ข้อดี: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
ข้อเสีย: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

ข้อดี: "Quick (relatively) flight."
ข้อเสีย: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

ข้อดี: "Excellent service, excellent food."

ข้อเสีย: "No food or beverage service while in COVID mood. Pilates and flight crews were inconsistent with using masks. However overhead announcements by AA constantly stated that face mask were required and that the could prevent you from traveling with AA."

ข้อเสีย: "Both female flight attendants were very rude and pushy, the male was the only pleasant person. Also the in flight entertainment didn’t work half the time."

ข้อเสีย: "complimentary ear plugs for when there are crying children"

ข้อเสีย: "Serving hours crazy. 11 AM lunch, for example. Second "meal" weird."

ข้อเสีย: "Late as usual"

ข้อดี: "Prior to boarding, we had help with our seating. My wife gets anxiety and our son is three, so I felt like I needed to be there for them both. A crew member ensured we sat together."
ข้อเสีย: "Everything else."

ข้อเสีย: "We stay stuck in PVR"

ข้อดี: "The crew was polite and professional"
ข้อเสีย: "At Miami check in, American had 40-60 automated terminals available for self check, but only had EIGHT open for use. Caused a needless bottleneck and the transition from there to the bag drop was also poorly laid out and did not provide a logical nor efficient route from one to the other. fix it!"

ข้อดี: "Width of the seat is nice"
ข้อเสีย: "Boarding process is not great and delays while already boarded are terribly frustrating"

ข้อเสีย: "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."

ข้อเสีย: "Everything"

ข้อดี: "Nice crew, short flight"
ข้อเสีย: "Delayed 43 minutes"

ข้อดี: "The crew at the check in counter were very help and just outright awesome. Having missed my flight they were kind enough to find a seat for me on another flight. So I say Weldone to them"
ข้อเสีย: "As I am tall the seats especially the middle seat was a nightmare espcially when people pullback their seats back. need more space to stretch your legs on long flights"

ข้อดี: "Free tv which is rare"
ข้อเสีย: "I had selected my seats ahead of time and they weren’t kept. Day of I tried to buy a seat and it told me there were tech issues and I had to go to a front desk to check in/purchase. Well all that got me was the very last row, middle seat. No recline and seriously no leg room or breathing room once the person in the row ahead leans back. Crew was not helpful. Not to mention, the security line was outrageously long and I got to my flight just before it left only to find out my seating arrangement and be presented with more disappointment. Took over an hour where I’ve never waited more than 20 minutes in this airport (I fly often). Didn’t have time to go to BR or grab a snack Then my second flight was (again another middle seat) way too warm. The attendants said “there’s nothing we can do”. I was so nauseous and uncomfortable the whole time."

ข้อเสีย: "American is the worst. Antiquated bins and electronics. Tired planes."

ข้อดี: "Seemed like a tiny bit more leg room, lots of good movie choices."
ข้อเสีย: "Food was bleh."

ข้อดี: "Our seat upgrade was great. had plenty of leg rooms. Staff was attentive and flight was once again comfortable."
ข้อเสีย: "Took a while to embark on time. The in flight usb on all of our seats wasn't functioning at all. At least the entertainment portions was working."

ข้อดี: "Crew was very professional and communicated well. Boarding was very efficient."
ข้อเสีย: "WiFi did not work. AA going through a transition to new carrier and hard to know what services to prepay for as it is not on the flight"

ข้อดี: "When I saw that our BA flight would be operated by AA, I was concerned, given previous poor experiences with American airlines. However, in this case, AA was pretty good, especially the check-in staff at Rome Airport who were excellent. The check-in, boarding and de-boarding processes all went well. Plane was relatively modern, with USB charging ports for phones. Movie selection was good, though the TV selection could be expanded. The food was ok. Seating not bad. All of our luggage, including a child's carseat, was delivered on time and intact. Pleasantly surprised."

ข้อดี: "The entertainment choices were very good. It made traveling with children easier."
ข้อเสีย: "The crew. It seems that the US crew has gotten used to treating customers like animals and giving treats to deplane or calling security is a norm now. They seem to forget that they are working in a service industry. On our flight which was international and long they had quarantined the entire back rows for themselves and one of the bathrooms was also for their use only. In addition they had two choices for the meal they served Chicken and Pasta and they mentioned to customers that they had run out of Chicken. One of the passengers in our group of seven could not eat pasta as she had dietary restrictions after surgery and they told her too bad and she should have ordered a special meal. When she spoke up she was threatened with security. This person is a respected physician in her community and understands the service industry well. The worse part is the crew then proceeded to eat chicken dinners right behind her seat and continued to talk rudely about her. They had not run out of chicken meals just kept them for themselves. It seems American Airlines spends lots of advertising dollars about choosing to fly with them but is forgetting to train their staff about being nice to passengers."

ข้อเสีย: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

ข้อเสีย: "Flight was delayed for whatever reason. Did not give us a reason why. Also boarding was very haphazard. They just boarded all groups at once to try to make up some time. Almost did not make it to our connecting flight in time"

ข้อดี: "Ahead of schedule"

ข้อดี: "On time. No surprises. Decent food and entertainment."
ข้อเสีย: "Squeezed into my seat like a sardine."

ข้อเสีย: "Only served half people beverages. No entertainment"

ข้อดี: "Each of the flights arrived on time"
ข้อเสีย: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"

ข้อเสีย: "I didn’t make this flight."

ข้อดี: "Snow ruined flight. Crew was great."
ข้อเสีย: "No entertainment with this flight. Cookies good."

ข้อดี: "The crew was friendly and the flight was great."

ข้อเสีย: "Ok"

ข้อดี: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

ข้อเสีย: "Waited on runway for 45 minutes without any announcement as to why. On plane seat in front of me was defective leading to passenger reclining well into my lap."

ข้อดี: "Voo pontual, atendimento da tripulação, serviço de bordo, qualidade da aeronave."
ข้อเสีย: "no complaints"

ข้อดี: "easy flight"
ข้อเสีย: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."

ข้อดี: "The crew and boarding were great."
ข้อเสีย: "The TV monitors were old and were difficult to use. There was no plug to charge devices."

ข้อดี: "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
ข้อเสีย: "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."

ข้อดี: "Extra room with empty seat"
ข้อเสีย: "Seat didn't go back due to exit row"

ข้อดี: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
ข้อเสีย: "See above"

ข้อเสีย: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"

ข้อเสีย: "No pre boarding for family with kids"

ข้อดี: "Never again. I had a connecting flight with a one hour layover and almost missed it. The plane to charlotte was very late boarding. Once i land I rush to my gate because I only have 20 minutes before they start boarding ; I get to the gate and have to wait almost an hour. At this point I still havent eaten because I am waiting around by the gate and the attendants are not communicating any information. Then they finally tell us that the reason the fligt hasnt boarded was because the flight attendant misplaced her luggage in the previous flight and was waiting to arrive to the terminal. Now how is that my issue? American Airlines needs to do better!"

ข้อเสีย: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"

ข้อดี: "Comfy seats, great service, was a smooth ride"
ข้อเสีย: "my entertainment system wasnt working, the headphone jack was not working at all."

ข้อเสีย: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"

ข้อดี: "Plane was insanely old"

ข้อดี: "Poor customer service. Did not assist in is trying to get on another flight"
ข้อเสีย: "Cost $250 with another airline they didn't assist at all and were very rude."

ข้อเสีย: "Unprofessional, rude, unorganized, & just ridiculous!!!!"

ข้อดี: "I did not like any of it."
ข้อเสีย: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."

ข้อดี: "Got home safely (eventually)"
ข้อเสีย: "Left 3.5 hours late. Promised a connection the following morning and a hotel. Arrived at SFO only to be told that they would not pay for the hotel (or make arrangements) as the delay was weather related (since when is trying to leave BEFORE a typhoon hits and being LATE a weather related issue). They gave me the option of after a 13 hour flight at 11:30pm walking over to find AA staff in another terminal to argue for payment. I was too tired. After 1 million miles on AA I will avoid them now."

ข้อดี: "Early arrival."
ข้อเสีย: "No real food."