หาเที่ยวบินราคาถูกไป โคโลญ

ข้อดี: "Crew was very professional and helpful."
ข้อเสีย: "Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful."

ข้อเสีย: "My luggage was lost during transit even thout it was a 1h 50 minute layover."

ข้อเสีย: "Very hot"

ข้อดี: "Crew was exceptional. Very polite and helpful. Flight was on time."
ข้อเสีย: "Food is not that great. They served a beef dish as the second meal without a non-meat alternative. Seats are pretty tight and the movie selection was not that great, although they offered dozens of options so it could just be my taste in movies."

ข้อดี: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"

ข้อดี: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
ข้อเสีย: "There was nothing really to dislike here."

ข้อดี: "All."
ข้อเสีย: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

ข้อดี: "Food and service in business class were exceptional."
ข้อเสีย: "Lie-flat seats hard as plank boards!"

ข้อดี: "Entertainment screens good"
ข้อเสีย: "On the flight from Istanbul to Malaga the entertainment screens were very poor."

ข้อดี: "In simple terms it was a normal flight."

ข้อเสีย: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

ข้อดี: "Only two thing. The bathrooms and the intertainment"
ข้อเสีย: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"

ข้อดี: "E"
ข้อเสีย: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

ข้อดี: "New airplane good service good flight attendant depart on time"

ข้อดี: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
ข้อเสีย: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

ข้อดี: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
ข้อเสีย: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

ข้อดี: "Good entertainment."
ข้อเสีย: "Need to have better boarding and organization."

ข้อดี: "Friendly. Lots of food and accessories."

ข้อดี: "Comfort and service"

ข้อดี: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
ข้อเสีย: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."

ข้อดี: "Service, timing of flight, entertainment system."
ข้อเสีย: "There used to be more variety of food choices."

ข้อเสีย: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

ข้อดี: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."

ข้อดี: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
ข้อเสีย: "Ok"

ข้อดี: "The crew was very helpful,seats comfortable."

ข้อเสีย: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."

ข้อดี: "Staff serving onboard were very nice and food is ok - selection of movies were good"
ข้อเสีย: "On two TK flights in a row today the outlets the TK handed out headphones were sub-quality - and I basically had to sit and manually keep them in place during both journeys to be able to hear something. Truly annoying! Also - for some reason service was done by only one person per aisle which meant I had to wait really long time before getting both food and drinks."

ข้อดี: "On board cabin crew service"
ข้อเสีย: "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."

ข้อดี: "Food in business class was excellent"
ข้อเสีย: "Boarding was chaotic. No preferential early boarding for business class or Star Alliance platinum."

ข้อดี: "Entertainment and boarding was excellent."

ข้อเสีย: "Flight was.cancelled.because.of snow in.Istanbul. Fine, that happens, but only solution was to park us in a hotel and tell us to wait. I did not see any serious attempt to reroute passengers and l had to buy another ticket in order to be back at work in time."

ข้อเสีย: "Very friendly staff if istanbul airport was organized this airline is better than emirates"

ข้อดี: "Food was good , crew was nice, entertainment was good"
ข้อเสีย: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."

ข้อดี: "Very good food"
ข้อเสีย: "Seats are a bit crowded, especially when declined"

ข้อดี: "very nice and friendly cabin crew that gives a great service. many new movies , music.. etc..very good entertainment! the seats are comfortable. the food was taisty"
ข้อเสีย: "the bording took too long"

ข้อดี: "Everything, Turkish is great."

ข้อเสีย: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."

ข้อดี: "Choice of in-flight entertainment was excellent."
ข้อเสีย: "Boarding process in BKK was haphazard due to non-calling to board by Group number."

ข้อดี: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
ข้อเสีย: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."

ข้อดี: "Entertainment options are good. Flight timings and boarding was generally very good."
ข้อเสีย: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"

ข้อเสีย: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

ข้อดี: "TV accessories - socks, blanket"

ข้อดี: "Everything was great!"

ข้อดี: "Nothing"
ข้อเสีย: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

ข้อดี: "The company gave us a hotel for the layover."
ข้อเสีย: "Seats uncomfortable"

ข้อดี: "For such a long flight, I appreciate the airline's consistent service and determination to make sure everything was pleasant as possible. By the way, it was an 11 hour flight to Atlanta. I have no regrets on choosing Turkish airlines for my trip and I look forward to my remaining trips with this airline."
ข้อเสีย: "I do not believe it was the fault of the airline, but I was unable to access Wi-Fi at Ataturk Intl. Airport."

ข้อเสีย: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

ข้อดี: "flight attendance is keen to help at all matters entertainment system is hi end and 100+ latest movies"
ข้อเสีย: "99% passenger loaded blame best EU airline 3 years in a roll awards"

ข้อดี: "flight attendance is keen to help at all matters entertainment system is hi end and 100+ latest movies"
ข้อเสีย: "99% passenger loaded blame best EU airline 3 years in a roll awards"

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อดี: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
ข้อเสีย: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อดี: "Great staff and smooth on time flight"
ข้อเสีย: "Small plane"

ข้อเสีย: "Wasn't able to online check-in thus losing my window seat 21A I had selected."

ข้อดี: "Awfull!!"

ข้อเสีย: "Mine crew 2 ladies"

ข้อดี: "Crew was attentive"
ข้อเสีย: "We sat on the runway for an hour."

ข้อเสีย: "Thanks Lufthansa for amazing service!"

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อดี: "The crew."
ข้อเสีย: "The airplane arrived over 45 minutes late."

ข้อเสีย: "There were not enough vegetarian options, so I had only bread, butter, and dessert."

ข้อดี: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

ข้อดี: "Staff were nice. I got to where I was going safely"

ข้อดี: "Great customer service!"

ข้อดี: "Overall, a good flight, slightly earlier than schedule, well informed by the pilot"
ข้อเสีย: "The food was not up to par for Lufthansa (plane food). The choice was barbecue chicken or vegetarian pizza. I asked for vegetarian pizza. Not sure what I had, as it did not taste like BBQ chicken, and it did not look like the food my neighbor had (which looked like 2 mini pizzas). I chose not to complain about my food. It appeared passengers were keeping the cabin crew very busy. By taste, I could not tell what it was and I could only eat half. Not usual for Lufthansa food."

ข้อดี: "Boarding was automated gates was easy."

ข้อดี: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
ข้อเสีย: "Flight was delayed but that had nothing to with the crew and the service."

ข้อดี: "I boarded despite being very late from connection"
ข้อเสีย: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."

ข้อดี: "Cabin was clean"
ข้อเสีย: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

ข้อดี: "entertainment options were great"
ข้อเสีย: "rushed from connecting flight and then had to go through passport security check point"

ข้อดี: "A regular predictable LH flightqq"

ข้อดี: "Crew was nice."
ข้อเสีย: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."

ข้อดี: "Everything as expected"

ข้อดี: "Food. Variety of entertainment. Flight had empty seats."
ข้อเสีย: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

ข้อดี: "Pleasant cabin crew."
ข้อเสีย: "Narrow, hard seats that will bring back your greatest dentist memories. Unappetizing menu choices, such that I chose not to partake. Nickel and dime add-on for wifi. Seriously? Thousands of dollars for business class, and you want another 13 Euro for wifi? Not bloody likely. I usually fly SAS business class, and based on this experience with Lufthansa, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."

ข้อเสีย: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."

ข้อเสีย: "Flight was cancelled."

ข้อดี: "There was a problem with baggage self checkin and it was hard to tell what to do"

ข้อดี: "Great costumer service, comfortable flight"

ข้อดี: "The food and service was good. Check-in was smooth."
ข้อเสีย: "The seats were too cramped. The headphone jack only output sound to one ear (tested with two headphones, so the problem is in the seat entertainment unit, not in the headphone)"

ข้อดี: "All great"

ข้อดี: "I enjoyed the meal service, drinks and entertainment."
ข้อเสีย: "My final leg of the trip was delayed by 3 hours, making us sit on the plane. I missed my connection in Minneapolis. Not happy because the airline did nothing to help me get home."

ข้อเสีย: "Unfriendly crew"

ข้อดี: "Terrific staff, efficient process"
ข้อเสีย: "Bathrooms weren't working"

ข้อเสีย: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

ข้อดี: "Good all around German quality"

ข้อดี: "It was perfect"

ข้อดี: "My flight was cancelled, and I could not get rebooked for 2 extra days. I have not returned home yet. No experience on this flight"

ข้อดี: "nothing very special but it was on time."
ข้อเสีย: "It was ok"

ข้อดี: "very good service overall Gothenburg airport is great"
ข้อเสีย: "such early flight!"

ข้อดี: "I liked how organized the crews are. The flight attendants are driven by efficiency. Things were done quickly like serving drinks and water. Appreciated having the hand towel to wipe the hands before serving the meals."
ข้อเสีย: "I fly economy class with United and Lufthansa when I travel from the US to Asia or Europe. Lufthansa seats feel narrower. I am only 1.62 meters in height. I felt there was not enough room for a 12+ hour flight (delayed by one hour). The small leg room began to take a toll after 6 hours of flight."

ข้อเสีย: "Customer service and seats/rows extra small"

ข้อเสีย: "Announcement system sound quality so poor we couldn't hear the onboard announcements. Our flight attendant was not very friendly and he continued to address us in German even after he was aware that we were English-speaking (he spoke perfect English so that was not the problem). He didn't offer brandy to anyone on our aisle after dinner, even though I heard the attendants on other aisles offering it."

ข้อดี: "going home"
ข้อเสีย: "support call line entertainment food connection time all sub standard in economy plus... will not use again."

ข้อดี: "same"

ข้อดี: "Traveling with two kids ages 8 and 10. Kids got cards and a game to play. Also lots of movies and games to choose from in their seat. They loved the flight!"

ข้อดี: "Food and crew"
ข้อเสีย: "My baggage was lost. Still waiting for it. No phone call, no nothing.."