ข้อดี: "The seat that I picked."
ข้อเสีย: "Running water in the bathroom"
ข้อดี: "Business class is the best"
ข้อดี: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
ข้อเสีย: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
ข้อดี: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
ข้อดี: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
ข้อเสีย: "I truly enjoy this airline! No complaints"
ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
ข้อเสีย: "Qatar airline is one of the best ways to fly!"
ข้อดี: "It was an ok experience, improved by the head of attendants at the end"
ข้อเสีย: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"
ข้อดี: "Crew was nice and attentive"
ข้อเสีย: "More leg room"
ข้อดี: "professional and courteous staff. Food is even better than a Lufthasa flights"
ข้อเสีย: "Great selection of movies and the food was really good as well."
ข้อเสีย: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."
ข้อเสีย: "Delay at landing"
ข้อดี: "Q-suites and business class flight crew."
ข้อเสีย: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
ข้อดี: "Good service best price, good food comfort I think is best airlines in word in my opinion"
ข้อดี: "Everything was first class with excellent service"
ข้อเสีย: "Long flight with long layover in Doha"
ข้อดี: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
ข้อเสีย: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
ข้อดี: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
ข้อดี: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
ข้อเสีย: "It would be nice to have socks to put on for when I want to take my shoes off."
ข้อดี: "the attendants were always on top of things. One of best overall flights ever."
ข้อดี: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"
ข้อดี: "The Qatar Airways price."
ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
ข้อดี: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
ข้อดี: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."
ข้อดี: "I liked the crew"
ข้อเสีย: "My first flight to DOHA was cancelled"
ข้อดี: "Economy treated like first class!"
ข้อดี: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
ข้อเสีย: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
ข้อเสีย: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."
ข้อดี: "Respect the scheduel and well organize."
ข้อเสีย: "The seats are terrible."
ข้อดี: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"
ข้อดี: "Absolutely nothing!!!!!!"
ข้อเสีย: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"
ข้อดี: "- Efficient boarding and check-in - on time arrivals"
ข้อเสีย: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"
ข้อเสีย: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
ข้อดี: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
ข้อเสีย: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
ข้อดี: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
ข้อดี: "The flight was comfortable. The flight attendants were pleasant and attentive."
ข้อเสีย: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
ข้อดี: "Great flights. lots of room in economy."
ข้อดี: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
ข้อเสีย: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."
ข้อดี: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."
ข้อดี: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
ข้อเสีย: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."
ข้อดี: "The crew was spot on with there interacting with us passengers and very good doing there job"
ข้อเสีย: "Food and drinks lol"
ข้อดี: "Smooth flight"
ข้อเสีย: "Boarding procedure was a mess.. onboard headset plug didn't work"
ข้อดี: "Nice crew."
ข้อเสีย: "Would have liked some better movie choices."
ข้อดี: "The flight was comfortable some of the crew were nice though not all"
ข้อเสีย: "The food was horrible. Entertainment was limited. The boarding process is terrible. Staff needs to learn to smile more."
ข้อดี: "Surprised with an upgrade to premium economy. Food and service was good. Entertainment system was good and worked well."
ข้อเสีย: "Some folks should not be allowed on airplanes...for some reason this flight had more than its fair share of ignorant, slovenly passengers."
ข้อดี: "Service was impeccable. In flight entertainment was good"
ข้อเสีย: "Food was nothing special"
ข้อดี: "On time"
ข้อเสีย: "Seats the the very rear"
ข้อดี: "Everything was fine - crew was attentive, punctual in serving and genuinely kind! One flight attendant (lady) gave me a compliment and even acknowledged me while walking through the airport! The plane was very clean!"
ข้อเสีย: "Seating: there were numerous empty seats in the middle section of the plane but passengers were crammed in the outer seats by windows. A kind, gentleman passenger who helped me put my carry-on up in compartment let me know I was able to sit in the middle section!"
ข้อดี: "When the flight was cancelled due to mechanical issues my flights from Victoria to Cancun was rerouted through Toronto with free hotel where my brother and I shared a bottle of wine at Air Canada's expense..."
ข้อดี: "MIGHT give me a refund, and not WILL give me a refund"
ข้อเสีย: "Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department."
ข้อดี: "Movie selection was great! Thank you for having a vegetarian food option."
ข้อดี: "Food tasted good. I pad entertainment was nice"
ข้อเสีย: "Paid extra for the premium seats. When I went to the lounge they were very rude and said I signed up too late and did not even offer for me to pay to get in. Customer service on the phone was very rude again. The Toronto airport also is a hot mess. Some more. TV screens with gate info would be nice"
ข้อดี: "Flight crew was vey nice and flight was on time."
ข้อดี: "Plane was quite comfortable for a smaller model."
ข้อเสีย: "Entertainment system was difficult to use as touch screen only worked accurately 1 out of every 4 times. Only food offered was a tiny bag of pretzels."
ข้อดี: "Managed to arrive on time in spite of leaving 1 hr 15 min late."
ข้อเสีย: "Air Canada connecting flight from LA was 1 hr late coming in and no indication was given whether the flight to Milan would wait, nor any help was given in getting us to the gate. We barely made it through crowds at the adjacent gates and only because we heard our name called before closing the gate. A bit of coordination and desire to help would have gone a long way in helping navigate access through a long and less than walker-friendly set of terminals."
ข้อดี: "On time departure Food was good"
ข้อเสีย: "Flight attendant should be friendlier"
ข้อเสีย: "Air Canada is always late to board, take off, or to depart from the aircraft for the most random reasons. Every time I fly with apr Canada I can never depart or arrive in time; it's always a problem."
ข้อเสีย: "Paying for checked luggage. You should include that in the ticket price for ease of getting through check in. Plus there was not alot of wickets open during the check in period causing a mass buildup of flyers."
ข้อดี: "Pretty routine"
ข้อเสีย: "Long delay, but weather dictated this."
ข้อดี: "I arrived where I needed to be, safely."
ข้อเสีย: "It might be possible to get good reviews for a flight that takes off two and a half hours late so that everybody misses dinner and gets to bed late (and forty-five minutes to get my bag didn't help matters). But you're not going to get them if you won't even tell your customers why the flight was delayed."
ข้อดี: "A reasonable amount of leg room (I'm 6'1" and didn't have my knees pressed against the seat ahead), decent selection of films, and regular food--airplane food, but decent for that."
ข้อเสีย: "I called customer service to ask questions about the meal options, and for both flights (14.5 hrs) they signed me up for the wrong meals! The staff on the first flight was extremely rude and unhelpful, and refused to let me eat any of the extra meals. Making matters worse, I had asked customer service when I called if they sell food on the flight, which I was told yes. This turned out to be untrue. I had to survive the 14.5 hour flight by only eating 3 tiny bags of pretzels. I sent an email to customer service to complain about this (can't do this over the phone), and didn't hear back for more than a month. On my return international flight, I was AGAIN signed up for the wrong meal (vegan) even though I specifically went over my dietary preference (vegetarian, eats eggs and dairy). Then my luggage was left in Vancouver while I made my way to Sydney, so I had to wear the same clothes for over 72 hrs while the airline "apologized" with giving me only $50. I finally got someone to respond to my complaints when I tweeted them, and their response was that I selected the vegan food option...NOPE, and that's not an apology. I will not fly them again. (PS: they don't give eye masks or toothbrush/toothpaste on international flights even though other airlines do, and their selection of movies/TV shows is about half of other airlines)"
ข้อเสีย: "and unexpected change of flights led to cancellation of flighs. Never ever Air Canada or related airlines"
ข้อเสีย: "After making if through a very busy customs and security line i make it to my gate only to find out that they lost my bag and they can't let me on my flight. I have been waiting in line for 3 hours to know what they are going to do to fix it and i'm still waiting.... i have flown with them before and it was fine but this is just ridiculous."
ข้อเสีย: "We did not make this flight due to the first flight being over an hour late. This caused us to miss our connection to St. Louis. While they rerouted others on the flight, they did not reroute us because we didn't check any luggage! Their reasoning was we had a chance to make the connection. But they made us wait in a line for 10 minutes to be told that despite our requests to go to the gate. By then it was too late. We then had to fly stand by to Chicago and stand by again to get to St. Louis."
ข้อเสีย: "The space between the row seat has become too narrow."
ข้อดี: "Right on time. No problems boarding"
ข้อเสีย: "No food/entertainment"
ข้อดี: "We were able to switch to an earlier flight. gate agent was very helpful"
ข้อดี: "The crew was great"
ข้อเสีย: "Broken toilet for this flight"
ข้อดี: "The food was airline food, the movies worked"
ข้อเสีย: "Given customs form in German, when asked for English flight attendant said they were out. asked another later and she brought it immediately. After herded through security (again) and customs, with no explanation on what to expect, our connecting flight's gate was in the basement. It looked like a third world bus station. No place to sit, totally packed, could not understand announcements, only bagel place to eat that was out of most everything. I will avoid Air Canada and Toronto airport if at all possible."
ข้อดี: "There were no problems. I had an empty seat next to me."
ข้อเสีย: "Nothing. There were no problems. The screen did lock when I tried to look at the map."
ข้อดี: "On time boarding and take-off, polite and helpful flight attendants, arrived on time with all my luggage. What else could you ask for!"
ข้อเสีย: "Very bad experience, first flight was delayed then lost my luggage. All my cloths, Medicine and cosmetics in the bag. They spoiled my trip"
ข้อเสีย: "I found the seats a bit tight."
ข้อเสีย: "We got a hotel in St. Louis so we'd be plenty early for our morning flight. Got to the airport more than 2 hours early, checked in and waited. They announced over the overhead speakers that our flight was delayed due to mechanical issues. Then delayed again. Then cancelled. We were on the phone with both the airline and priceline ASAP. By "on the phone" I mean "holding for the next available representative...", which was more than an hour wait for both. The airline didn't have another flight they could fit us on until next week. We asked priceline to get us on the next available flight. We held, were disconnected, held, held more, disconnected, held more...until the day was gone. That evening they finally said they booked us on a 6:15 a.m. flight. I asked for an email confirmation and when it didn't arrive several hours later I called back. "Please hold" was the catch phrase of the day. Eventually a rep came on the line and said that we had a 6:15 a.m. flight, gave me the flight number, etc. and said the email would arrive shortly. We went to bed feeling good. We got up at 3 a.m. to get to the airport by 4 a.m. The airline didn't have anything on us. We had two hours to get this straightened out so we weren't TOO worried. "Please hold" When the priceline rep finally came on the phone she said we had reservations and the airline should let us on. Even though it was 5 a.m. now there was a long line at the airport check-in. When we got to the front of the line the guy dug deeper into his system, said he could find our reservation, but that priceline just hadn't purchased the tickets. I told this to the priceline rep on the phone. "Please hold" We watched as our flight left. We spent the day trying to get priceline to get us on a flight, but I was never able to speak to someone able to get us on a flight."
ข้อดี: "I really enjoyed the plane. It had comfortable seats and was very roomy. There was complimentary dinner and breakfast service, both of which were delicious."
ข้อเสีย: "About 80% of my flight consisted of noisy Spanish high-school erst returning from some trip in Canada. They were loud and obnoxious and ruin the peace on the plane. This was an overnight flight and they ruined any chances of falling asleep. The problem came from the fact that the flight attendants could keep them under control. They, in turn, got annoyed and gave generally subpar and unpleasant service."
ข้อเสีย: "You put me on Delta once I got to Detroit. Confusing and exhausting when you're not use to different airports and flying."
ข้อดี: "The seats were comfortable enough. This was also the cheapest of the overseas flights."
ข้อเสีย: "You pay for wine! This is the only international flight I've ever had where I had to pay for my wine. They served dinner really late so I stayed up until almost 11 EST to eat and to drink wine before going to sleep. They were understaffed so they always seemed overwhelmed and stressed. No movies or screens."
ข้อดี: "Loved the great GPS display."
ข้อดี: "Decent legroom"
ข้อเสีย: "Food, low quality and low choice entertainment"
ข้อดี: "crews were knowledeable. foods are so cheap."
ข้อเสีย: "they need to improve their food quality and customer service."
ข้อดี: "The ground staff were vl.ery helpfull"
ข้อเสีย: "The seats were the most uncomfortable that I have sat in in my 60 years of flying. It was a nearly full plane and they ran out of some of the breakfast food by rhe third row was being served. I would not fly on Air Canada Rough again."
ข้อดี: "Flight was short. Crew was very good"
ข้อเสีย: "Not much to like in a short hop in a small plane."
ข้อดี: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."
ข้อดี: "Air Canada provided accommodations for me when I was informed about my removal from my connecting flight."
ข้อเสีย: "I didn't enjoy the sassy customer service representative who "assisted" me in redirecting me for the next possible flight to India. She booked me for a flight to London and told me that I was also confirmed for an Air India flight from London to Delhi. This "confirmation" was false after checking in with Air India. There was no entry of me being registered for the flight. Luckily, there were enough seats to make my accommodation. The looming concern that followed was that my bag was clearly not going to be in Delhi once I arrived to my destination. This then became my reality and had to deal with not having my luggage for 6 days in India. There was blatant disregard between both airlines in trying to deliver my bag to me. They both blamed each other and refused to claim responsibility. With both refusing to claim fault, I had to fend for myself and pay for clothes and other necessities. Hands down, the WORST experience I've ever endured while traveling with any airline. I vow to never fly Air Canada and Air India ever again."
ข้อเสีย: "My seat back was not reclining for the entire 9 hour trip"
ข้อดี: "I was pleasantly surprised by the amount of leg room and the increased humidity level in the economy section of the 787."
ข้อเสีย: "We sat on the runway for an hour, 25 minutes at the gate and 35 minutes in line for a slot to take off. They ran out of the chicken entree before they got to us, and the snack (a "cajun wrap") left a terrible after taste that took and handful of arctic mints over several hours to get rid of."
ข้อดี: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
ข้อเสีย: "The ticketing/gate staff in Calgary are some of the rudest I've ever encountered."
Boarding was done way too fast compared to other flights, food/beverage service was minimal (water only), attendant was helpful, flight was timely departing and arriving
Awful and terrible flight attendants with very poor skills and service and no empathy for the passengers
ข้อดี: "On time/early."
ข้อเสีย: "Menu items in Polaris."
ข้อดี: "The flight departed early and arrived early, good flight attendant service"
ข้อเสีย: "Long wait on the cold jetbridge for our carryon baggage, tight quarters on the plane"
ข้อดี: "I had absolutely no complaints about this trip"
ข้อเสีย: "Electrical service was spotty"
ข้อเสีย: "Custom agents were rude."
ข้อเสีย: "Luggage took >1hr. Flew w Copa - always got bad seats when on United flights"
ข้อดี: "Flight attendant was friendly and plane ride was smooth."
ข้อเสีย: "Flight got delayed twice (3+hours total) then we had to wait another 40 minutes for the plane to get there, deplane, and get cleaned up and restocked."
ข้อดี: "Crew was very nice under difficult conditions"
ข้อเสีย: "Flight was late, baggage was damaged"
ข้อดี: "The plane was run by ANA. It was super clean, the food was good and the attendants were great."
ข้อเสีย: "It was the best economy flight I have ever had. Super."
ข้อเสีย: "flight was over two hours late because of a late incoming plane. That may be for good reason, but we weren't told until less than one hour before takeoff. It doesn't make sense that the airline just found out one hour before takeoff that the flight was two hours behind. We should have been told sooner about the delay, while we had other choices of alternate flights."
ข้อดี: "That the flight was earlier then Expected"
ข้อเสีย: "Bag fee"
ข้อดี: "Flight was ok"
ข้อเสีย: "It was late"
ข้อดี: "Nothing to like when an agent tells you that 8 seats open on plane .but already full!"
ข้อเสีย: "See above!"
ข้อดี: "Ease of checking in by phone & printing out board passes."
ข้อเสีย: "That the ride was so rough. Pilot apologized & said it was just a bad nite. It was a smaller plane so that maybe made the turbulence feel worse too."
ข้อดี: "We got my wife on a plane home in under four hours."
ข้อเสีย: "United decided to bump some of their glorified bus drivers ahead of me on standby so I had to wait a full four hours in O'Hare listening to some doichebag from LA try to entertain folks at the Goose Island bar with his stories about selling franchises."
ข้อดี: "The snacks were great"
ข้อเสีย: "Clearly a new flight crew. They needed some more practice with efficiency and reading the statements they are required to make. Previous flight was over an hour late arriving at the airport meaning that our flight was just as late departing for our flight. First we were told the flight was 20 minutes late, then 8 minutes late, then 40 minutes late, then 55 minutes late... Every time they told us the incoming flight was about to land."
ข้อดี: "It was fast & we didn't die we're the only good things"
ข้อเสีย: "The Flight attendant was rude and mean , the plane was small and old .. But most of all he flight attendant ruined the flight for everyone. I even heard people saying she was mean as they were getting off the flight. I think her career as a flight attendant has ran its course (she was pretty old also)"
ข้อดี: "Flight was delayed..boarding for St Louis was one of the worse flights I have ever seen..crew was rude..asked for a juice and she was mad because I didn't finish it..very uncomfortable flight..small plane."
ข้อเสีย: "Got home"
ข้อดี: "Great crew"
ข้อเสีย: "No room on board for carry on luggage and when gate checking luggage it resulted in further delaying me to make my connecting flight"
ข้อเสีย: "It's 2.5 hours past our scheduled departure time and we're still sitting at the gate"
ข้อดี: "Still not in stl"
ข้อเสีย: "Still not in stl"
ข้อดี: "United really could have done better informing us of delay, then cancellation. I knew it was likely to be delayed due to weather, and kept checking the status. It wasn't listed as delayed until nearly boarding time, although it seems pretty clear they knew well before that. But SFO was a star. The new decor is sophisticated and comfortable. Bathrooms were like at a swanky night club! Comfy chairs and charging outlets every where. The biggest hit was the Exploratorium installation, which kept my and plenty of other kids entertained!"
ข้อเสีย: "Wayfinding signage from BART is confusing. BART connection is a pain. The machines in the station only take $1 and $5 bills-- no 20s or credit cards! And no one at BART cares if you are running late for a flight."
ข้อเสีย: "Girl at gate was rude!!! After missing connecting because of Uniteds negligence, my brand new luggage first time used, zipper to main compartment was ripped half way out!! My clothes and stuff hanging out as its coming out baggage claim!!!!!! This was a nightmare"
ข้อดี: "UAL customer service horrible. Would not pay for a hotel room we needed due to UAL canceling our flight. Customer service reps few & far between UAL bus at Terminal C gate 71 at 10p 9/30/2016 had rude employees refusing to acknowledge is or help rather they listened to music on their cell phones. FIRE THEM."
ข้อเสีย: "The snacks are too small."
ข้อเสีย: "STINGY DRINK SERVINGS TINY SNACK BAGS"
ข้อเสีย: "Flight got camcelled made me late to duty station"
ข้อดี: "Staff was friendly"
ข้อเสีย: "Delayed for 2 hrs after my 4 hr layover"
ข้อเสีย: "Some other carriers offer wifi inflight service free of charge. I tried connecting to wifi in flight with no success several times."
ข้อดี: "Leg room in seats better than on some airlines. Staff friendly."
ข้อเสีย: "Both flights were delayed. One hour going and two hours on return."
ข้อเสีย: "Our flight got canceled due to airport issues at our destination. United canceled the flight but had no alternative flights to get us home. Flights the next day were full. Took over an hour with the service desk to reroute tickets to cancel them and to get bags back then took two hours at baggage claim to get the bags back. Customer service was basically useless. After all that, we didn't get any of our money back! I will be avoiding United airlines. Flight cancelation was not their fault but the way they handled the rest of it was embarrassing."
ข้อดี: "The young lady who was the flight attendant was very nice and tried to make a very bad situation somewhat bearable. There were a number of children on the flight that she was very attentive to. I hope united treats their employees better than they treat their passengers."
ข้อเสีย: "The flight was delayed for 4 hours. We were told to proceed to the United terminal in spite of the delay. There seemed to be no effort to inform or assist us. There was very little to do in this terminal but wait to see if our flight would eventually come. There were other United passengers in the terminal who were also waiting for overly delayed flights. eventually, we had a plane that was extremely small, cramped and uncomfortable. United seems to consistently oversell its seats and then tried to get people to give up their seats. Very poorly managed airline with bad customer service. Sadly, I have to say that I have never had an acceptable experience on a united flight. Will NOT take another United flight."
ข้อดี: "I liked that they waited for me because my flight was late getting in to San Francisco."
ข้อเสีย: "The service. The flight attendants were rude"
ข้อดี: "No much"
ข้อเสีย: "Take forever to load. No entertainment. Hard, uncomfortable seats, no food. Kept talking about "premiere plus" benefits. Why does it cost $80 to have not bad service?"
ข้อดี: "flight was on time"
ข้อเสีย: "airport gate lady would't let me run to the bathroom and quickly return for my checked carry-on for "security reasons." Then I heard about 4-5 people being paged to come pick up their checked carry-on luggage."
ข้อเสีย: "lost our bag, crying babies, uncomfortable plane"
ข้อดี: "The flight was very pleasurable. Smooth takeoff."
ข้อดี: "I was comfortable and I didn't die."
ข้อดี: "Had to wait standby but got on the flight. Was very happy about that!!"
ข้อดี: "The crew showed respect to all of the passengers. The food was tasty and had a nice presentation."
ข้อเสีย: "System was screwed up, boarding was a nightmare."
ข้อดี: "Courteous crew."
ข้อเสีย: "Old cramped plane (EMB 135/145). Was dingy, dirty and smelled bad, no wi-fi or entertainment options. Very loud ride even though I was near the front far from the engines."
ข้อดี: "-- friendly crew"
ข้อเสีย: "-- small screen for seat back entertainment, but it was adequate."
ข้อเสีย: "Delayed 2 hours because they had to change tires they didn't decide that until everyone was already on the plane then had to deboard counter people were very rude this airline is always delayed for something probably the worst airline ever"