หาเที่ยวบินราคาถูกไป ฟิลาเดลเฟีย

ข้อดี: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

ข้อเสีย: "Menu options, movies"

ข้อเสีย: "More variety of movies"

ข้อดี: "The service and food was great. Plains are new."

ข้อดี: "Cabin crew were very helpful and polite."
ข้อเสีย: "Food lacked flavor."

ข้อเสีย: "Better food"

ข้อดี: "Yes."

ข้อดี: "The crew was absolutely amazing!"
ข้อเสีย: "I think everything was amazing"

ข้อดี: "Sky Time drink was interesting. Flight was on time."
ข้อเสีย: "More leg room. Better information on what is included as far as meals / drinks."

ข้อเสีย: "The food and drinks were sub-par"

ข้อเสีย: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

ข้อดี: "Overall is good :)"

ข้อดี: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

ข้อดี: "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
ข้อเสีย: "Not applicable"

ข้อดี: "Nothing to note"
ข้อเสีย: "Food, could not check in online or preselect seats. Could not upgrade to business class"

ข้อเสีย: "Bad seat near bathroom. Smelled like pee entire trip"

ข้อเสีย: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

ข้อดี: "VERY FRIENDLY"

ข้อดี: "JAL is great!"
ข้อเสีย: "Cold food"

ข้อดี: "Very friendly and accommodating staff on JAL every trip"

ข้อดี: "Excellent and original Japanese meals"

ข้อดี: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

ข้อดี: "I got an upgrade!"

ข้อดี: "Nicest crew I have ever seen!"

ข้อดี: "Economy seating the best in the business."
ข้อเสีย: "Old movies"

ข้อดี: "Crew service responsive and helpful."
ข้อเสีย: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."

ข้อดี: "The aircraft was excellent."
ข้อเสีย: "The service could be bit more personal for a long 13 hour flight."

ข้อดี: "I liked the overall service and professionalism."
ข้อเสีย: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

ข้อดี: "Nice people, good food"
ข้อเสีย: "Old-=fashioned business configuration"

ข้อดี: "The hospitality of the crew"

ข้อดี: "The airplane and all crevices"
ข้อเสีย: "None"

ข้อดี: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
ข้อเสีย: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."

ข้อดี: "Staffs areattentive"
ข้อเสีย: "Chair space so limited"

ข้อดี: "The food and plum wine. The entertainment packet was nice too!"
ข้อเสีย: "The folks coughing on the plane."

ข้อดี: "Food and drinks"
ข้อเสีย: "Nothing"

ข้อดี: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
ข้อเสีย: "nothing really"

ข้อดี: "The service was excellent and the staff friendly. Service was fast and staff friendly."
ข้อเสีย: "Small leg room."

ข้อดี: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

ข้อดี: "JAL is the best airline I've ever flown."
ข้อเสีย: "Food isn't to my liking but was good."

ข้อดี: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
ข้อเสีย: "Nothing"

ข้อดี: "Good food and excellent service On time"
ข้อเสีย: "There are not much choices for movies News uses Japanese only"

ข้อดี: "The whole service was great. And the airplane arriving on time."

ข้อดี: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

ข้อดี: "This was the first leg of 3 flights back to the US and it was great!"
ข้อเสีย: "There was nothing bad about this flight."

ข้อดี: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
ข้อเสีย: "Absolutely nothing."

ข้อดี: "excellent seat space and excellent in-flight service."

ข้อดี: "The aircraft was a new 787 and very comfortable. Uneventful flight."
ข้อเสีย: "Menu in business class."

ข้อดี: "Foods are good, crews are good."

ข้อดี: "Attentive staff, decent food, good choice of entertainment."

ข้อดี: "The seat that I picked."
ข้อเสีย: "Running water in the bathroom"

ข้อเสีย: "I truly enjoy this airline! No complaints"

ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

ข้อดี: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อเสีย: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

ข้อเสีย: "Delay at landing"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อเสีย: "Really we enjoyed this fly"

ข้อดี: "aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help ."

ข้อเสีย: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

ข้อดี: "Customer service"
ข้อเสีย: "Food"

ข้อเสีย: "Small chairs"

ข้อดี: "Good service best price, good food comfort I think is best airlines in word in my opinion"

ข้อเสีย: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

ข้อดี: "Terry was wonderful"
ข้อเสีย: "N/A"

ข้อเสีย: "As above"

ข้อเสีย: "Boarding"

ข้อดี: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

ข้อเสีย: "Screaming children; not the airliners fault"

ข้อดี: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

ข้อเสีย: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

ข้อดี: "I like everything about the flight"
ข้อเสีย: "Flight was very long"

ข้อดี: "The Qatar Airways price."

ข้อดี: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
ข้อเสีย: "N/A"

ข้อดี: "Completely satisfied. Excellent all the way!"
ข้อเสีย: "Everything was perfect. Thank You."

ข้อดี: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

ข้อดี: "view above"
ข้อเสีย: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

ข้อดี: "Economy treated like first class!"

ข้อดี: "Nice people"
ข้อเสีย: "6-hour delays coming and going. Sounds like a an issue."

ข้อเสีย: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

ข้อดี: "Great personnels!!"
ข้อเสีย: "Overall nothing but great Service!!"

ข้อดี: "Everything"

ข้อดี: "Respect the scheduel and well organize."

ข้อดี: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

ข้อดี: "Service"

ข้อดี: "- Efficient boarding and check-in - on time arrivals"
ข้อเสีย: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

ข้อเสีย: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

ข้อดี: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
ข้อเสีย: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

ข้อดี: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

ข้อดี: "Crew was great"

ข้อดี: "Great flights. lots of room in economy."

ข้อดี: "I don't like at all"
ข้อเสีย: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

ข้อเสีย: "Seat is not comfortable at all."

ข้อดี: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
ข้อเสีย: "The wifi was useless"

ข้อดี: "Flights out of and to Philadelphia cuts out the whole traveling to and from NY or DC. This is a big plus for me since I live in Delaware."

ข้อดี: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
ข้อเสีย: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."

ข้อดี: "Kept my Insulated tea mug filled with hot water."
ข้อเสีย: "Plane left 1 hr late. Crew tried to make me check my carry on because it was a "full" flight and even though my medication was in it and I did not have a lock. Baggage handling bent my pull up handle - it no longer works - suit ace was brand new."

ข้อดี: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"

ข้อดี: "ที่นั่งสะดวกสบายดีมาก"

ข้อดี: "Amazing seats and crew"

ข้อดี: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
ข้อเสีย: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

ข้อเสีย: "Stuff not helpful, rude and not helping at all despite us being with a baby"

ข้อดี: "The service, food , amenities were all A +++"

ข้อเสีย: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

ข้อเสีย: "Everything was awesome."

ข้อดี: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"

ข้อดี: "Early landing great service loads of legroom as am 6ft 5"
ข้อเสีย: "N\a"

ข้อเสีย: "45 minute wait for luggage on conveyor belt"

ข้อดี: "everything"

ข้อเสีย: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

ข้อดี: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
ข้อเสีย: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

ข้อเสีย: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

ข้อดี: "The service"
ข้อเสีย: "Nothing wrong"

ข้อดี: "Space"
ข้อเสีย: "Breakfast could have been a bit better"

ข้อดี: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
ข้อเสีย: "Movie channels and music could be easier to use"

ข้อดี: "The relaxed environment and the crew are amazing"
ข้อเสีย: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

ข้อดี: "Excellent new plane good food friendly staff excellent entertainment"
ข้อเสีย: "Staff not bring drinks regularly enough"

ข้อดี: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
ข้อเสีย: "Delay and worry I would miss connection"

ข้อดี: "Entertainment and space were great. Lots of options."
ข้อเสีย: "Crew seemed as tired as I did. The food could have been better for the price."

ข้อดี: "The seats are relatively good on the newer A380s. The film selection was good."
ข้อเสีย: "The meal was poor."

ข้อดี: "Best airline so far for economy long haul flight, was emerites flight"
ข้อเสีย: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

ข้อดี: "Crew were friendly"
ข้อเสีย: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."

ข้อดี: "The in flight entertainment is as good as ever."
ข้อเสีย: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

ข้อดี: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."

ข้อดี: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
ข้อเสีย: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

ข้อดี: "Seating and hospitality"

ข้อดี: "crew food"
ข้อเสีย: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

ข้อดี: "I like the meals"
ข้อเสีย: "It is hard to request a window seat"

ข้อดี: "Everything..."

ข้อเสีย: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

ข้อดี: "Food selection Wine not as good as usual"
ข้อเสีย: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

ข้อดี: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

ข้อดี: "A380 Emirates get better every time"

ข้อดี: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

ข้อเสีย: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

ข้อดี: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
ข้อเสีย: "None"

ข้อดี: "Excellent all the way."

ข้อดี: "Staff, Service, plane, food. Everything"
ข้อเสีย: "I can't say a word against them."

ข้อเสีย: "การบริการของพนักงานตอนรับ"

ข้อเสีย: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

ข้อดี: "food courtesy boarding"
ข้อเสีย: "seats"

ข้อดี: "I was upgraded to business"
ข้อเสีย: "You did not consult me first and I was traveling with a friend"

ข้อดี: "great plane and service, and so many movies"
ข้อเสีย: "the passenger next to me had no sense of personal space or boundary, head on my shoulder while sleeping, foot in front of my chair, etc. and no english; gave the flight attendants a hard time too"

ข้อเสีย: "Another meal option was not available when it was my turn."

ข้อดี: "SERVICE!!!! EXCELLENT!!"

ข้อดี: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
ข้อเสีย: "None"

ข้อดี: "Entertainment was good, staff friendly and accomodating,"
ข้อเสีย: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."

ข้อดี: "Boarding"
ข้อเสีย: "Food"

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อดี: "amazing and great customer service"

ข้อดี: "Young crew, with positive attitude and very kind and helpful."

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อดี: "Crew was very good. Food was OK."
ข้อเสีย: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."

ข้อดี: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"
ข้อเสีย: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."

ข้อเสีย: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"

ข้อดี: "All good"
ข้อเสีย: "N/A"

ข้อเสีย: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."

ข้อดี: "The crew was attentive"
ข้อเสีย: "We sat on the runway for an hour."

ข้อดี: "The new Airbus was a very cool aircraft."
ข้อเสีย: "Boarding process is really disorganized."

ข้อดี: "Very fast and cheap flight."
ข้อเสีย: "Seats were extremely uncomfortable. Boarding was very chaotic."

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อดี: "Food and crew were terrific."
ข้อเสีย: "Security at Frankfurt is particularly laborious"

ข้อดี: "Great staff and food"

ข้อดี: "The crew was polite and did their best"
ข้อเสีย: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."

ข้อดี: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

ข้อดี: "Clean, drink and water service was good and much appreciated"
ข้อเสีย: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

ข้อเสีย: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

ข้อดี: "Nothing"
ข้อเสีย: "The whole experience"

ข้อดี: "FRA to PHL excellent"
ข้อเสีย: "I was rebooked into FRA from BSL without notification."

ข้อเสีย: "Flight was 2 hours late in departing from Frankfurt."

ข้อเสีย: "Had to run thru airport to catch plane, thn long wait to board."

ข้อดี: "A regular predictable LH flightqq"

ข้อดี: "Crew. Meal good too."
ข้อเสีย: "Bus rides to aircraft at Frankfurt"

ข้อดี: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
ข้อเสีย: "How long it takes you to get to Germany! But they have no control over that."

ข้อดี: "Not much good to say about these connections when the Rome flight runs late."
ข้อเสีย: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."

ข้อดี: "Great service. everything was on time, or early. overall pleasant experience."

ข้อดี: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
ข้อเสีย: "No complaints."

ข้อดี: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
ข้อเสีย: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"

ข้อดี: "Crew is very professional"
ข้อเสีย: "Seats are incredibly small, flights are overcrowded and rarely on time."

ข้อดี: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
ข้อเสีย: "The one annoying thing was my laugage. It took 3 days to arrive."

ข้อดี: "Apart from the turbulence everything was perfect. Flight attendants were very hospitable. Love the aircraft design. Great movie choices for the kids. In addition to that we all reach our destination safely. That's all that matters."

ข้อเสีย: "Delayed flight. Offered free direct tv to everyone but then came back on and said the "button" to select free tv wasn't working so never mind"

ข้อดี: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
ข้อเสีย: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."

ข้อดี: "everything"

ข้อดี: "Very friendly and accommodating crew, efficient service, okay food options and good quantity for a lengthy flight. Very happy that a vegetarian option isn't a battle anymore! The entertainment options were very nice, the time passed quickly with the many movie options."
ข้อเสีย: "No real complaints, maybe the cabin air was a little stuffy, but it's too be expected on a flight of 11.5 hrs. Crew offered water and juice throughout the flight which helped."

ข้อดี: "Comfortable, price, staff, on time,food/drinks, entertainment..."
ข้อเสีย: "Traveled with elderly father...all great until Boston Logan Airport. Wheel chairs supposedly went to wring gate. 5 or 6 needed chairs. Waited min of 10-15 minutes standing!!! My father requested to use bathroom... Boston Lufthansa staff refused to let him step back in plane leaving him standing and very uncomfortable!!! Staff on plane and others applauded at how poorly handled this was. Then finally got chair.. At end of ramp saw a min of 4 chairs and 3 people doing nothing... Still had 4 or 5 people waiting for assistance. Our assistant did not speak English... Or minimal... I told him where we needed to go for scheduled bus he did not listen... Dropping my Dad a significant distance from where I told him... He refused to take him there. Other wheel chair person was dropped there.. So not out of range... But found out they were dropped at wrong stop too!!! However... I believed that most was Logan's fault... But the lack of compassion on Boston Lufthansa was very upsetting to all... But .. Still believe Lufthansa is a wonderful airline and I will in time try to forgive that agent."

ข้อดี: "The flight crew was friendly and attentive."

ข้อดี: "Reliable service"

ข้อดี: "Everything was great. Good movies, helpful crew, good food for an airline."

ข้อดี: "Treated so very well, like a guest not a passenger."

ข้อดี: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."

ข้อดี: "Entertainet options were very good and very diverse."
ข้อเสีย: "For an international flight the plane was quite tight in terms if leg room and aisle space."

ข้อดี: "None respect for customers specially long flight"
ข้อเสีย: "Nothing"

ข้อเสีย: "The food on this flight was not good."

ข้อดี: "how do i get credit for the miles travelled? who are you alligned with?"

ข้อเสีย: "Food"

ข้อดี: "It flew"
ข้อเสีย: "Nothing"

ข้อดี: "Plane was clean"
ข้อเสีย: "Food could be better!"

ข้อเสีย: "More legroom please"

ข้อดี: "Lovely staff"

ข้อเสีย: "Too long to get luggage off plane"

ข้อดี: "The price!"
ข้อเสีย: "Internet connection."

ข้อดี: "Good service"

ข้อดี: "Smooth flight all the way"
ข้อเสีย: "Entertainment had issues technical"

ข้อเสีย: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"

ข้อดี: "Boarding. Food."
ข้อเสีย: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"

ข้อเสีย: "Booked and paid for extra legroom seats, but were just given normal seats"

ข้อเสีย: "As per above"

ข้อดี: "Very comfortable as the plane was not full!"

ข้อดี: "Always 5 stars to the crew and reliability."
ข้อเสีย: "Seats are not so comfortable or that much leg room in economy. Asian airlines do much better n seat comfort. The entertainment system on this 777 is old and unreliable. Poor viewing aspect and screen resolution. On a 13 hour flight the passengers deserve more for their money."

ข้อดี: "The crew were the epitome of professionalism, deftly dealing with the the predictable problems that come with a fully-booked flight on an elderly aircraft. I almost never complete these customer surveys, but on this occasion I felt obliged to make a statement in support of the cabin crew, who were amongst the best I've encountered in nearly four decades of air travel."
ข้อเสีย: "The aircraft."

ข้อดี: "Crew"
ข้อเสีย: "Food"

ข้อเสีย: "I am not a fan of flying it's just something I have to do occasionally."

ข้อดี: "Liked that my wife and I could have a two seat row to ourselves."

ข้อดี: "great team. good snacks. great room."

ข้อเสีย: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."

ข้อเสีย: "Seats"

ข้อดี: "Flight was on time departing and early landing. There were plenty of movies to choose from and the food was good for airline food."
ข้อเสีย: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."

ข้อเสีย: "Salad was slimy and clearly not fresh. Food was not great."

ข้อดี: "The choice of movies available via the seat-back entertainment system was outstanding - a mix of recent hits and older classics. The veggie curry and chocolate ganache were much tastier than I expect from airplane food."
ข้อเสีย: "Narrow seat."

ข้อดี: "My itinerary said british airways but my plane was American so I missed my flight due to standing in the British airways line instead of American. This needs to be fixed."

ข้อดี: "Free drinks and food when traveling overseas. Possibly cheaper flights than other airlines?"
ข้อเสีย: "I got switched to American Airlines last minute, which is a sister company of British Airways, apparently. This was 1 of the 2 worst flights that I have ever been on, only second to my other booked flight for this trip home. This flight was 7+ hours long and it was nothing short of horrible. The seats were extremely uncomfortable and barely went back at all. The male flight attendant was clearly annoyed and was short with every person who would ask for anything. He would roll his eyes at every request by customers. At one point I saw him literally toss a sandwich into a customers lap because they were turned the other way and didn't hear him when he asked if they wanted one. There was no way to watch anything unless you had your own device and had downloaded it yourself prior to the flight."

ข้อเสีย: "Even relative to other economy trans-Atlantic flights, the seats on this old plane were way too close together."

ข้อเสีย: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"

ข้อดี: "Because of a sudden mobility problem, for the first time ever I requested mobility assistance. I assume your personnel providing this assistance are some of your lower paid. Their assistance in Bangkok, London and Manchester was fantastic; I wish I had recorded the names of each helper so I could praise them individually. They smoothly got us through check-in procedures, delivered us to boarding gates. Nothing seemed to be too much trouble to them. They made what might have been an unbearable trip totally trouble free. Thank you all."

ข้อดี: "Safe flight arrived early!!!"
ข้อเสีย: "Crew seemed non friendly. Did only what was required. Seats were tight And very cramped."

ข้อดี: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
ข้อเสีย: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."

ข้อดี: "Food was decent"
ข้อเสีย: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."

ข้อเสีย: "Could not check in online"

ข้อดี: "Not bad experience on board"
ข้อเสีย: "Buses to load and unload a 777? Is this a joke?"

ข้อดี: "Board and had to inconvenience my daughter and her family to come back to airport. Had to purchase another flight and it cost me 1200 dollars and I already paid you Sent a letter for a reimbursement of my funds Extremely upset for all the stress i had and the extreme inconvenience my daughter and I endured I had to fly another airline land in Amsterdam then to Newsrk New Jersey Airport then take a train with two large suitcases"

ข้อดี: "This was a long flight but it was made comfortable by the airline and crew. The seats weren't terrible and I was actually able to recline some. I loved the headrests that adjust to whatever height you want. I also loved the remotes with the TV screens because I've never had that before and my arm gets tired playing the games! The crew was very friendly. The food was good and many drinks were offered frequently which was nice."
ข้อเสีย: "I didn't like the bathroom not being in the back of the plane. I also didn't like the movie selection. It was very small and did not have the best choices."

ข้อดี: "NOTHING"
ข้อเสีย: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on an international flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). We will NEVER use KAYAK again."

ข้อดี: "Flight from Venice to philly was good besides the fact it was delayed 2 hours"
ข้อเสีย: "The 2 hours delay"

ข้อเสีย: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."

ข้อดี: "Friendly and professional staff."

ข้อดี: "On time, Smooth ride, My fellow travelers were all good little cows and bulls.. Alright maybe 1 or 2 jack asses. but for the most part the herd pleasant."
ข้อเสีย: "This was a AA Flight, Seat was broken. So I was told to put my seat back in the upright position times. Witch woke me up witch pissed me off! Or course the lady behind me was pissed also. Since my head was in her lap for 10 hours. Of course she did mind the first 10 minuets. :)"

ข้อดี: "flight was on time and very smooth, staff courteous, frequent offerings of food and beverage."
ข้อเสีย: "Several couples including my husband and I were split up for 9 hour flight, this is not desired when trying to relax, sleep and enjoy vacation. Also food offerings were all foods I could not eat, so I arrived in Philadelphia not feeling well. I have lactose intolerance as do many people and every meal or snack included dairy products. I was able to eat basic carbohydrates but no protein sources other than the almonds I always travel with. When paying $1000 for a flight I should be able to sit with my husband and eat some food. Also the TV screens are very difficult to use, not responsive to touch."

ข้อดี: "Crew was very accommodating with every request and the flight didn't take as long as scheduled!"

ข้อดี: "British offers a variety of comforts such as abundant drink and food as well as entertainment to keep the long travels interesting."
ข้อเสีย: "On my way to Europe BA lost my custom made titanium crutches that cost over $750. They were moved without my consent to the holding of the plane, with checked baggage. The crutches were not tagged when moved without my permission and are now lost with very little chance of finding them. In the three weeks since they have only replied to one of my emails to say they will not provide compensation even to replace the crutches. It disheartens me they have a lack of care and urgency for equipment that is so vital for daily mobility in people's lives."

ข้อดี: "The crew was friendly and the food was decent"
ข้อเสีย: "I could not check in online and when I got to the airport it wouldn't print me out a luggage tag. I waited in line for an hour and half and just made my flight by the time I got through the check in."

ข้อดี: "Seating was comfortable and fast boarding! Food was better than other flights."
ข้อเสีย: "24 people Traveling in World Traveler Plus all without entertainment system, my personal light was stuck on! No one else's light would come on. Cabin crew made only 1 pass with drinks trolly because one of our fellow cabin travellers had over endulged before boarding. Crew seemed quite inattentive!"

ข้อดี: "Everything was fine"
ข้อเสีย: "Nothing"

ข้อดี: "Overall a good trip!"
ข้อเสีย: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."

ข้อดี: "Good seat in club world. Fast track through immigration and security."
ข้อเสีย: "Slow service on board and lots of children taking up the club world cabin. Had to pay extra to choose seat and issues with seating took away from the peaceful experience that should be associated with business class."

ข้อเสีย: "Took over an hour to check in bags, very little communication from check in staff at Manchester Airport, short staffed??"