หาเที่ยวบินราคาถูกไป บราซิล

ข้อดี: "no -all that was amazing was the complete idiocy of ana"
ข้อเสีย: "virtually everything was a unacceptable starting with the gate staff ..."

ข้อเสีย: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

ข้อดี: "Seat not comfortable crew was amazing"
ข้อเสีย: "Comfort in seat"

ข้อดี: "The crew was very friendly and attentive. They look after the customers."
ข้อเสีย: "I can't think of anything that could have been better."

ข้อเสีย: "if the seat can be reclined a little more"

ข้อดี: "All crew are so kind.Great services."

ข้อดี: "Nothing."
ข้อเสีย: "Old man next to me couldn’t keep his arm on his side."

ข้อดี: "Friendly staff, fast service, and good food."

ข้อดี: "Crew members was very polite and food was good"
ข้อเสีย: "seat is quite small."

ข้อดี: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"

ข้อเสีย: "Salad and fruit came Frozen"

ข้อดี: "The seat was nice"
ข้อเสีย: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."

ข้อดี: "It was alright."
ข้อเสีย: "Prepare to wake up with neck pain."

ข้อดี: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."

ข้อเสีย: "very average"

ข้อดี: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
ข้อเสีย: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

ข้อเสีย: "Food was not good, seats not comfy"

ข้อดี: "Great service."

ข้อดี: "crew was professional and very attentive and beer and wine on the flight."
ข้อเสีย: "wish they had more movies choices from the u.s."

ข้อดี: "Food was good also"

ข้อดี: "Food and service was excellent."
ข้อเสีย: "Seats in economy were narrower than other airlines."

ข้อดี: "on time"

ข้อดี: "Love everthing."

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อดี: "Food"

ข้อดี: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

ข้อเสีย: "Very nice services"

ข้อเสีย: "Nothing, everything was as expected"

ข้อดี: "Seat"
ข้อเสีย: "Food was a bit salty. Bread was so cold."

ข้อเสีย: "Plane was hot and a lot of food but it wasn't very good."

ข้อเสีย: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."

ข้อดี: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
ข้อเสีย: "N/A"

ข้อดี: "2 inches more legroom in economy than other airlines on that route."

ข้อดี: "Most all."
ข้อเสีย: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."

ข้อดี: "Legs-room was good."
ข้อเสีย: "Sit have good legs-room, but not a great comfortable sits... Food can be better."

ข้อดี: "On time, comfort, good food, good deal"
ข้อเสีย: "N/a"

ข้อดี: "Everything but the food menu. But it's okay. I usually order Hindu meal."
ข้อเสีย: "Nothing except food menu. The standard menu does not change very much. It's always very similar."

ข้อดี: "Cabin crews are efficient and very polite. Film selection is fine."
ข้อเสีย: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

ข้อดี: "Staff are very attentive and helpful; the entertainment system is top class"
ข้อเสีย: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

ข้อดี: "Ok"
ข้อเสีย: "Not ok"

ข้อดี: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

ข้อดี: "Great service, everyone was happy to do their job"

ข้อเสีย: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."

ข้อเสีย: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"

ข้อดี: "A N A Very good, space between chairs is very good, crew very professional and friendly"

ข้อดี: "All"
ข้อเสีย: "Nil"

ข้อดี: "overall clean and comfortable, service is great"

ข้อเสีย: "Limited movie and news programs"

ข้อดี: "Crew always good"
ข้อเสีย: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

ข้อดี: "The seat that I picked."
ข้อเสีย: "Running water in the bathroom"

ข้อดี: "Good service from the crew and food was good"
ข้อเสีย: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

ข้อดี: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
ข้อเสีย: "Just don't like all the trips to and from flights on the bus at Doha."

ข้อเสีย: "It was outstanding service !!!"

ข้อดี: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"

ข้อดี: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

ข้อเสีย: "Qatar airline is one of the best ways to fly!"

ข้อดี: "It was an ok experience, improved by the head of attendants at the end"
ข้อเสีย: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

ข้อดี: "Crew was nice and attentive"
ข้อเสีย: "More leg room"

ข้อดี: "professional and courteous staff. Food is even better than a Lufthasa flights"

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อเสีย: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

ข้อเสีย: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

ข้อเสีย: "Delay at landing"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อดี: "Q-suites and business class flight crew."
ข้อเสีย: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

ข้อดี: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
ข้อเสีย: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

ข้อดี: "The flight crew was very friendly and helpful in getting you settled on the flight"
ข้อเสีย: "Boarding was a bit Hectic in Bangkok."

ข้อดี: "Everything was first class with excellent service"
ข้อเสีย: "Long flight with long layover in Doha"

ข้อดี: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
ข้อเสีย: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

ข้อเสีย: "As above"

ข้อเสีย: "Boarding"

ข้อดี: "The planes were nice and the crew was nice."
ข้อเสีย: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

ข้อดี: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
ข้อเสีย: "It would be nice to have socks to put on for when I want to take my shoes off."

ข้อดี: "Friendly service, and comfortable ride, will gladly fly again"

ข้อดี: "the attendants were always on top of things. One of best overall flights ever."

ข้อดี: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

ข้อดี: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

ข้อดี: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

ข้อดี: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

ข้อดี: "I liked the crew"
ข้อเสีย: "My first flight to DOHA was cancelled"

ข้อดี: "Great airline with spanking new plans and top of the line service"
ข้อเสีย: "Nothing!"

ข้อดี: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
ข้อเสีย: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

ข้อเสีย: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

ข้อดี: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
ข้อเสีย: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

ข้อดี: "Everything"

ข้อดี: "Respect the scheduel and well organize."

ข้อเสีย: "The seats are terrible."

ข้อดี: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

ข้อดี: "The crew members are amazing."

ข้อดี: "The crew was great, trully world class service"

ข้อดี: "Absolutely nothing!!!!!!"
ข้อเสีย: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

ข้อดี: "Service"

ข้อดี: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
ข้อเสีย: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

ข้อดี: "Very nice crew."

ข้อดี: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

ข้อดี: "Crew was great"

ข้อดี: "Great flights. lots of room in economy."

ข้อดี: "ที่นั่งสะดวกสบายดีมาก"

ข้อดี: "Amazing seats and crew"

ข้อดี: "Lay flat beds and vegetarian food"

ข้อดี: "The counter workers upgraded my seats to window and a better boarding group."

ข้อดี: "The crew was on point and did there jobs well."
ข้อเสีย: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

ข้อดี: "Flight was on time."
ข้อเสีย: "Keep up the good work"

ข้อดี: "The service, food , amenities were all A +++"

ข้อดี: "Facilities and comfort"
ข้อเสีย: "Nil"

ข้อเสีย: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

ข้อดี: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
ข้อเสีย: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"

ข้อดี: "Early landing great service loads of legroom as am 6ft 5"
ข้อเสีย: "N\a"

ข้อดี: "Lucky to have the seat free next to me otherwise not much else good."
ข้อเสีย: "Was supposed to be a A380 but they changed the flight to 777. I only flew with Emirates to be in the more spacious A380 otherwise I’d have chosen another carrier at better price. I also paid to choose seat which naturally didn’t apply any longer and was put at very back of plane so that money was wasted. They could have at least advised but the attitude was blaze and not willing to even speak to me."

ข้อเสีย: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

ข้อดี: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
ข้อเสีย: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

ข้อเสีย: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

ข้อดี: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
ข้อเสีย: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

ข้อดี: "Space"
ข้อเสีย: "Breakfast could have been a bit better"

ข้อดี: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
ข้อเสีย: "Movie channels and music could be easier to use"

ข้อดี: "The relaxed environment and the crew are amazing"
ข้อเสีย: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

ข้อดี: "Excellent new plane good food friendly staff excellent entertainment"
ข้อเสีย: "Staff not bring drinks regularly enough"

ข้อดี: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
ข้อเสีย: "Delay and worry I would miss connection"

ข้อดี: "Arguably the best service I've ever had on a flight"
ข้อเสีย: "Had to stop movie 20min prior to landing as I was in emergency exit row"

ข้อดี: "The seats are relatively good on the newer A380s. The film selection was good."
ข้อเสีย: "The meal was poor."

ข้อดี: "Best airline so far for economy long haul flight, was emerites flight"
ข้อเสีย: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

ข้อดี: "Crew were friendly"
ข้อเสีย: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."

ข้อดี: "The in flight entertainment is as good as ever."
ข้อเสีย: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

ข้อดี: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."

ข้อดี: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
ข้อเสีย: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

ข้อดี: "Seating and hospitality"

ข้อดี: "crew food"
ข้อเสีย: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

ข้อดี: "Crew were lovely very friendly and helpful"
ข้อเสีย: "Ground staff was quite rude refused to let us access the lift so we could board from the upper deck even though we were business class. She insisted that I walk round and board from where she was because she didn't want to walk a few steps and swipe her card for us to access the lift."

ข้อเสีย: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

ข้อดี: "Food selection Wine not as good as usual"
ข้อเสีย: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

ข้อดี: "Great flight, very attentive staff, gluten free meal was not very good. At all"

ข้อดี: "A380 Emirates get better every time"

ข้อดี: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

ข้อเสีย: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

ข้อดี: "flight attendants, food, nighttime lights, seats, movies"
ข้อเสีย: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"

ข้อดี: "The check in was good. The flight was good and the hosts were ok."
ข้อเสีย: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"

ข้อดี: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
ข้อเสีย: "None"

ข้อดี: "Food and tv"

ข้อดี: "Staff, Service, plane, food. Everything"
ข้อเสีย: "I can't say a word against them."

ข้อเสีย: "การบริการของพนักงานตอนรับ"

ข้อเสีย: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

ข้อดี: "I was upgraded to business"
ข้อเสีย: "You did not consult me first and I was traveling with a friend"

ข้อดี: "I liked the cleanliness and entertainment in the flight."
ข้อเสีย: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."

ข้อเสีย: "Another meal option was not available when it was my turn."

ข้อดี: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
ข้อเสีย: "None"

ข้อดี: "Entertainment was good, staff friendly and accomodating,"
ข้อเสีย: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."

ข้อดี: "Boarding"
ข้อเสีย: "Food"

ข้อดี: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
ข้อเสีย: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

ข้อดี: "Flight crew was on top of things. Flight was smooth and ontime."
ข้อเสีย: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

ข้อดี: "Crew was attentive, video selection was very good"
ข้อเสีย: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

ข้อเสีย: "I could have used USB charging station."

ข้อดี: "I was offered to check in my carry on, it was nice."
ข้อเสีย: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

ข้อเสีย: "45mn late"

ข้อดี: "The service"
ข้อเสีย: "The service and attitude"

ข้อเสีย: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

ข้อดี: "the crew was great."
ข้อเสีย: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

ข้อดี: "plane and crew were fine. Didn’t use any entertainment."
ข้อเสีย: "checked baggage fee at airport exorbitant."

ข้อดี: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

ข้อดี: "Good seats for my wife and i: window and aisle seat"
ข้อเสีย: "Only glass of water free...coffee is 3.50"

ข้อดี: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
ข้อเสีย: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

ข้อเสีย: "Lost luggage’s. Delayed trip"

ข้อดี: "Safety"
ข้อเสีย: "Small seats only 2 bathrooms,"

ข้อดี: "Flight was on time"

ข้อเสีย: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

ข้อเสีย: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

ข้อดี: "Courteous Staff Excellent Service and enough concern for the guests."

ข้อเสีย: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

ข้อดี: "On time; everyone friendly and helpful."

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อดี: "Smooth flight"
ข้อเสีย: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

ข้อดี: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
ข้อเสีย: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

ข้อดี: "On time departure; easy flight; seating was spacious"
ข้อเสีย: "The extra charge for a bag!!!!!!!!!!! Would rather fly Southwest or Jet Blue or others that allow a mid size carry on"

ข้อเสีย: "It was delayed almost an hour."

ข้อดี: "Stewards are very kind and friendly unlike those in US flights."
ข้อเสีย: "None."

ข้อดี: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

ข้อดี: "Great entertainment system"
ข้อเสีย: "Leg room space was a bit restricted compared to what I am used to"

ข้อดี: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
ข้อเสีย: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

ข้อดี: "The flight attendants were attentive, food delicious, movie selection great also."
ข้อเสีย: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

ข้อเสีย: "delayed"

ข้อดี: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

ข้อดี: "The new aircraft"
ข้อเสีย: "Lavatory wasn't clean enough"

ข้อดี: "Crew; polite helpful and professional."
ข้อเสีย: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

ข้อดี: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
ข้อเสีย: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

ข้อดี: "Comfortable and safe flight"
ข้อเสีย: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

ข้อดี: "They put us in a nice hotel"
ข้อเสีย: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

ข้อดี: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

ข้อเสีย: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

ข้อดี: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
ข้อเสีย: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."

ข้อดี: "The steward was friendly"
ข้อเสีย: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."

ข้อดี: "seat too tight"

ข้อเสีย: "The plane was old and the bathroom was really dirty"

ข้อดี: "?"
ข้อเสีย: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

ข้อดี: "Crew was very friendly and efiicient."
ข้อเสีย: "Only negative was not related to the flight. I had a difficult time on the website getting checked in ahead of time."

ข้อเสีย: "Terrible seats and old.entertaineme.t system"

ข้อดี: "most things were good"
ข้อเสีย: "the passport check process in Zurich was awful!"

ข้อดี: "Quick flight, nice crew"
ข้อเสีย: "Snack options"

ข้อดี: "Everything. All about my flight was great. Thank you."

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อเสีย: "I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!"

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อเสีย: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."

ข้อเสีย: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อเสีย: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

ข้อดี: "It was long flight but everything was just right. Will use this company again."

ข้อดี: "Literally one of the worst check in experiences I have ever had traveling"
ข้อเสีย: "The person checking me in could have given me a few minutes to help me understand the flight delay"

ข้อดี: "The crew was very pleasant and accommodating."
ข้อเสีย: "Better movie selection."

ข้อดี: "The crew was very friendly"

ข้อดี: "Relatively fast flight"
ข้อเสีย: "No entertainment or perks at all. And the worst thing was that before flight, they closed us in an insulated gate especially for flights to Tel Aviv, something made out of the 1980’s with a small kiosk with cold sandwiches and “espresso” from an automatic machine, if we knew this is the case, we at least would’ve bought something to eat before entering the 80’s terminal/gate."

ข้อดี: "not much"
ข้อเสีย: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

ข้อดี: "Crew was very nice and attent ive"
ข้อเสีย: "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"

ข้อดี: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
ข้อเสีย: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

ข้อดี: "lots of crew members, flight landed a few minutes early."
ข้อเสีย: "although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad""

ข้อดี: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

ข้อดี: "Crew is top notch!!"
ข้อเสีย: "Just as first flight, old plane, cramped seats."

ข้อดี: "I boarded despite being very late from connection"
ข้อเสีย: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."

ข้อดี: "A regular predictable LH flightqq"

ข้อเสีย: "First time took Lufthansa airlines and it was my one of the worst experience. Hospitality is respected when customer is helped when they are in trouble not when they is happily boarded. I have to travel from Milan to San Francisco and I missed flight of my one leg ( milan to frankfurt) of journeyand I went for help and non of the Lufthansa staff at Milan airport helped me. Although my connecting flight was after 12hr they just gave me some random number which to call. I have never experience this in my 8yr of international travel."

ข้อดี: "food was great. Flight staff was attentive, Flight was on time, and plane was clean. Awesome experience."

ข้อดี: "Everything was perfect ... pilots are so good and professional..!!)"

ข้อเสีย: "They left my suitcase in Frankfurt with our car keys."

ข้อดี: "Professional courteous staff, and comfortable experience (not easy for a 9-hour flight!). They do not try and "nickel and dime" your for moderate conveniences."
ข้อเสีย: "Check in at the airport took 40 minutes, for a line that wasn't all that long, mainly due to not having all that many agents available."

ข้อดี: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

ข้อเสีย: "They don't have entertainment"

ข้อดี: "Nothing special just a typical early morning domesric flight no entertainment on board food was a tad bit better going back to the states then coming to europe and at least we boarded at the gate not like when we flew Frankfurt athens where we took a bus like we were in the 80s like cattle that was embarrassing at this time and age"
ข้อเสีย: "Just happy to have made it safely but nothing special to boast"

ข้อเสีย: "Baby kept most of the cabin up for three hours of a six-and-half hour flight. I know this isn't Lufthansa's fault, but they did little to help. Also, business class seats are too hard!"

ข้อดี: "Very nice staff at the gate and awesome media selection on the plane."

ข้อดี: "priority boarding, entertainment"
ข้อเสีย: "aisle bulkhead seat: curtai separating business class from economy was hanging over my legs."

ข้อเสีย: "No entertainment during the whole flight at all."

ข้อเสีย: "No major issue."

ข้อดี: "It was my daughter's 16th birthday and one of the spunky crew members helped us to create a little celebration. That was very memorable! Otherwise the flight was late (which was OK, the captain kindly kept us informed), but the plane was clean and quiet. The bathrooms on the lower level provided a space to stretch, but as always, they get pretty dirty on a long-haul flight. Price was quite good. I always feel the flights originating from Europe are nicer than those originating in the US."
ข้อเสีย: "The food was stuck in the past, roll, white cheese, white cake with sugary fruit, somewhat wilted small salad and a pretty greasy chicken dish with polenta and by that point, stewed veggies. I am not accustomed to eating like that and was disappointed (though hungry!). Not a whole lot of room in my seat, I'm 5'6" and slim, but at least the seats recline and glide forward a bit and the head rest bends to catch your head IF you can nod off. I appreciate the civility that still exists under stressful circumstances."

ข้อดี: "Fantastic new plane and great entertainment options."
ข้อเสีย: "Too bad you're now charging for wifi. A little disappointing considering how long the flight is."

ข้อเสีย: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

ข้อดี: "Quiet and comfortable for a regional, one hour flight."
ข้อเสีย: "Getting bussed all over the airport ."

ข้อดี: "Clean, new aircraft with comfortable seats, excellent in flight service by the cabin crew, great selection of in-flight entertainment. Punctual departure and arrival (very smooth landing of the B747-800!!)"
ข้อเสีย: "I asked at the gate in Frankfurt if I would need to show all our passports again before boarding. The Lufthansa gate agent said she didn't think they would be checked again and to just have boarding passes ready. So I packed the passports on my carryon backpack and just had our 7 boarding passes for our family. Then at the end of the jet bridge right before getting on the aircraft, two people were checking passports again. I had to unpack them from the folder in my backpack. Not a big issue, but the gate agent gave me bad information and should have known we needed boarding passes and passports for boarding."

ข้อดี: "Professional and cheerful."
ข้อเสีย: "Not a lot."

ข้อดี: "Space"
ข้อเสีย: "I could not obtain in Frankfurt airport a boarding pass of my connection from Rio to Santiago"

ข้อดี: "Due to unforeseen circumstances, I needed assistance with boarding. I attempted to ask the check in agent at the boarding gate and she was extremely rude to me as well as other passengers. The assistant's behavior displayed annoyance and an unwillingness to assist passengers."

ข้อดี: "Lufthansa always does an excellent job."

ข้อดี: "Attendents were very warm and friendly. The pillow, blanket, water and headphones at the seat were a nice welcome."
ข้อเสีย: "No reading light that I could control."

ข้อเสีย: "Little more leg room would be nice"

ข้อเสีย: "Seats were beyond uncomfortable unless someone was shorter than 5 feet tall. Zero amenities. I know it was the economy section but our 4 tickets were close to $6000.00. A few perks would have been appreciated."

ข้อดี: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."

ข้อเสีย: "This was actually operated by United and as usual united service food and quality was way below the norm. Very disappointing."

ข้อดี: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
ข้อเสีย: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."