หาเที่ยวบินราคาถูกไป บราซิล

ข้อดี: "Food is bland, boring. Entertainment contents are limited and old movies"
ข้อเสีย: "As mentioned above, more new selections of movies. Better taste and quality of food, please."

ข้อดี: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."

ข้อดี: "no -all that was amazing was the complete idiocy of ana"
ข้อเสีย: "virtually everything was a unacceptable starting with the gate staff ..."

ข้อเสีย: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

ข้อดี: "Seat not comfortable crew was amazing"
ข้อเสีย: "Comfort in seat"

ข้อดี: "The crew was very friendly and attentive. They look after the customers."
ข้อเสีย: "I can't think of anything that could have been better."

ข้อเสีย: "if the seat can be reclined a little more"

ข้อดี: "All crew are so kind.Great services."

ข้อดี: "Nothing."
ข้อเสีย: "Old man next to me couldn’t keep his arm on his side."

ข้อดี: "Friendly staff, fast service, and good food."

ข้อดี: "Crew members was very polite and food was good"
ข้อเสีย: "seat is quite small."

ข้อดี: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"

ข้อเสีย: "Great staff and food for a plane."

ข้อเสีย: "Salad and fruit came Frozen"

ข้อดี: "The seat was nice"
ข้อเสีย: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."

ข้อดี: "It was alright."
ข้อเสีย: "Prepare to wake up with neck pain."

ข้อดี: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."

ข้อเสีย: "very average"

ข้อดี: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
ข้อเสีย: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

ข้อดี: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
ข้อเสีย: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."

ข้อดี: "Great service."

ข้อดี: "Food was good also"

ข้อดี: "on time"

ข้อดี: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
ข้อเสีย: "I'd like greater variety in food choices"

ข้อดี: "Love everthing."

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อดี: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."

ข้อดี: "5 stars all around 5 stars around"

ข้อดี: "Food"

ข้อดี: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

ข้อเสีย: "Very nice services"

ข้อเสีย: "Nothing, everything was as expected"

ข้อดี: "Seat"
ข้อเสีย: "Food was a bit salty. Bread was so cold."

ข้อเสีย: "Plane was hot and a lot of food but it wasn't very good."

ข้อเสีย: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."

ข้อดี: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
ข้อเสีย: "N/A"

ข้อดี: "Most all."
ข้อเสีย: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."

ข้อดี: "On time, comfort, good food, good deal"
ข้อเสีย: "N/a"

ข้อดี: "Cabin crews are efficient and very polite. Film selection is fine."
ข้อเสีย: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

ข้อดี: "Staff are very attentive and helpful; the entertainment system is top class"
ข้อเสีย: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

ข้อดี: "Ok"
ข้อเสีย: "Not ok"

ข้อดี: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

ข้อดี: "Great service, everyone was happy to do their job"

ข้อเสีย: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"

ข้อดี: "A N A Very good, space between chairs is very good, crew very professional and friendly"

ข้อดี: "All"
ข้อเสีย: "Nil"

ข้อดี: "overall clean and comfortable, service is great"

ข้อเสีย: "Limited movie and news programs"

ข้อดี: "Crew always good"
ข้อเสีย: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

ข้อดี: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
ข้อเสีย: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."

ข้อดี: "The seat that I picked."
ข้อเสีย: "Running water in the bathroom"

ข้อเสีย: "I truly enjoy this airline! No complaints"

ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

ข้อเสีย: "Qatar airline is one of the best ways to fly!"

ข้อดี: "It was an ok experience, improved by the head of attendants at the end"
ข้อเสีย: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

ข้อดี: "professional and courteous staff. Food is even better than a Lufthasa flights"

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อเสีย: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

ข้อเสีย: "Delay at landing"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อเสีย: "Really we enjoyed this fly"

ข้อดี: "Good service best price, good food comfort I think is best airlines in word in my opinion"

ข้อเสีย: "As above"

ข้อเสีย: "Boarding"

ข้อดี: "The planes were nice and the crew was nice."
ข้อเสีย: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

ข้อดี: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

ข้อเสีย: "Screaming children; not the airliners fault"

ข้อดี: "the attendants were always on top of things. One of best overall flights ever."

ข้อดี: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

ข้อดี: "The Qatar Airways price."

ข้อดี: "Great service. Great food. Great entertainment."
ข้อเสีย: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

ข้อดี: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

ข้อเสีย: "The entertainment did not include any music (classical or otherwise)."

ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

ข้อดี: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

ข้อดี: "view above"
ข้อเสีย: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

ข้อดี: "Everything was good."
ข้อเสีย: "More movies, no wifi, better food"

ข้อดี: "Economy treated like first class!"

ข้อดี: "Nice people"
ข้อเสีย: "6-hour delays coming and going. Sounds like a an issue."

ข้อดี: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
ข้อเสีย: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

ข้อเสีย: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

ข้อดี: "Great personnels!!"
ข้อเสีย: "Overall nothing but great Service!!"

ข้อดี: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
ข้อเสีย: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

ข้อดี: "Everything"

ข้อดี: "Respect the scheduel and well organize."

ข้อดี: "The crew members are amazing."

ข้อดี: "Service"

ข้อดี: "- Efficient boarding and check-in - on time arrivals"
ข้อเสีย: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

ข้อเสีย: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

ข้อดี: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
ข้อเสีย: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

ข้อดี: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
ข้อเสีย: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."

ข้อเสีย: "Not allowing water on the flight made it extremely long and unbearable."

ข้อดี: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

ข้อดี: "Crew was great"

ข้อดี: "Great flights. lots of room in economy."

ข้อดี: "I don't like at all"
ข้อเสีย: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

ข้อเสีย: "Seat is not comfortable at all."

ข้อดี: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
ข้อเสีย: "The wifi was useless"

ข้อดี: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
ข้อเสีย: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."

ข้อดี: "ที่นั่งสะดวกสบายดีมาก"

ข้อดี: "Amazing seats and crew"

ข้อดี: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
ข้อเสีย: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

ข้อเสีย: "Stuff not helpful, rude and not helping at all despite us being with a baby"

ข้อดี: "The service, food , amenities were all A +++"

ข้อเสีย: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

ข้อเสีย: "Everything was awesome."

ข้อดี: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"

ข้อดี: "Early landing great service loads of legroom as am 6ft 5"
ข้อเสีย: "N\a"

ข้อเสีย: "45 minute wait for luggage on conveyor belt"

ข้อดี: "everything"

ข้อเสีย: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

ข้อดี: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
ข้อเสีย: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

ข้อเสีย: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

ข้อดี: "The service"
ข้อเสีย: "Nothing wrong"

ข้อดี: "Space"
ข้อเสีย: "Breakfast could have been a bit better"

ข้อดี: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
ข้อเสีย: "Movie channels and music could be easier to use"

ข้อดี: "The relaxed environment and the crew are amazing"
ข้อเสีย: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

ข้อดี: "Excellent new plane good food friendly staff excellent entertainment"
ข้อเสีย: "Staff not bring drinks regularly enough"

ข้อดี: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
ข้อเสีย: "Delay and worry I would miss connection"

ข้อดี: "Entertainment and space were great. Lots of options."
ข้อเสีย: "Crew seemed as tired as I did. The food could have been better for the price."

ข้อดี: "The seats are relatively good on the newer A380s. The film selection was good."
ข้อเสีย: "The meal was poor."

ข้อดี: "Best airline so far for economy long haul flight, was emerites flight"
ข้อเสีย: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

ข้อดี: "Crew were friendly"
ข้อเสีย: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."

ข้อดี: "The in flight entertainment is as good as ever."
ข้อเสีย: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

ข้อดี: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."

ข้อดี: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
ข้อเสีย: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

ข้อดี: "Seating and hospitality"

ข้อดี: "crew food"
ข้อเสีย: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

ข้อดี: "I like the meals"
ข้อเสีย: "It is hard to request a window seat"

ข้อดี: "Everything..."

ข้อเสีย: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

ข้อดี: "Food selection Wine not as good as usual"
ข้อเสีย: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

ข้อดี: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

ข้อดี: "A380 Emirates get better every time"

ข้อดี: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

ข้อเสีย: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

ข้อดี: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
ข้อเสีย: "None"

ข้อดี: "Excellent all the way."

ข้อดี: "Staff, Service, plane, food. Everything"
ข้อเสีย: "I can't say a word against them."

ข้อเสีย: "การบริการของพนักงานตอนรับ"

ข้อเสีย: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

ข้อดี: "food courtesy boarding"
ข้อเสีย: "seats"

ข้อดี: "I was upgraded to business"
ข้อเสีย: "You did not consult me first and I was traveling with a friend"

ข้อดี: "great plane and service, and so many movies"
ข้อเสีย: "the passenger next to me had no sense of personal space or boundary, head on my shoulder while sleeping, foot in front of my chair, etc. and no english; gave the flight attendants a hard time too"

ข้อเสีย: "Another meal option was not available when it was my turn."

ข้อดี: "SERVICE!!!! EXCELLENT!!"

ข้อดี: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
ข้อเสีย: "None"

ข้อดี: "Entertainment was good, staff friendly and accomodating,"
ข้อเสีย: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."

ข้อดี: "Boarding"
ข้อเสีย: "Food"

ข้อดี: "Free food, relatively spacious"
ข้อเสีย: "more food!!! REEE!!!"

ข้อดี: "Delay was for 30 min"

ข้อดี: "Seat was comfortable"
ข้อเสีย: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"

ข้อดี: "Flight crew was on top of things. Flight was smooth and ontime."
ข้อเสีย: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

ข้อเสีย: "Food could be better"

ข้อเสีย: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

ข้อดี: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

ข้อเสีย: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

ข้อดี: "friendly and helpful crew"
ข้อเสีย: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

ข้อเสีย: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

ข้อดี: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
ข้อเสีย: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

ข้อดี: "The staff was nice"
ข้อเสีย: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

ข้อดี: "I like the service, the crew and the overall experience of flying Swiss."
ข้อเสีย: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"

ข้อดี: "great flight"

ข้อดี: "service, food and chocolate"

ข้อเสีย: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

ข้อดี: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

ข้อดี: "We were about on time"
ข้อเสีย: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

ข้อดี: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

ข้อดี: "Very professional!"

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อเสีย: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

ข้อดี: "Smooth flight"
ข้อเสีย: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

ข้อเสีย: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"

ข้อดี: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."

ข้อเสีย: "Lost luggage"

ข้อดี: "Service wa a ok."

ข้อดี: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

ข้อดี: "Crew; polite helpful and professional."
ข้อเสีย: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

ข้อเสีย: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

ข้อดี: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"

ข้อดี: "Boarding was on time. Staff very courteous. No complaints at all"

ข้อเสีย: ","

ข้อเสีย: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

ข้อดี: "The crew was terrific."
ข้อเสีย: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

ข้อเสีย: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

ข้อเสีย: "Late departure and arrival. No leg room in seats. Entire airline uses the cattle car approach. Would not fly with them again or recommend them to friends."

ข้อดี: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
ข้อเสีย: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

ข้อดี: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

ข้อดี: "?"
ข้อเสีย: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

ข้อดี: "Great flight crew, on time performance"
ข้อเสีย: "Seats could be more comfortable"

ข้อดี: "Ok food and ok entertainment"
ข้อเสีย: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

ข้อเสีย: "Narrow feeling seat"

ข้อเสีย: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"

ข้อเสีย: "Terrible seats and old.entertaineme.t system"

ข้อดี: "Excellent service"
ข้อเสีย: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"

ข้อดี: "Nothing"
ข้อเสีย: "The least amount of legroom ever. It should be illegal how close those seats were."

ข้อดี: "Nothing"
ข้อเสีย: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."

ข้อดี: "Flight boarding was quick and fast and food was great."
ข้อเสีย: "Seats had no room and if someone in front reclined the tv was right in your face. Also what happen to having individual fans above. It was so hot I felt sick the whole way and when we pushed the call button no one came had to flag down an flight attendant walking by. We had to ask three more times to get the heat down. Overall it was okay."

ข้อเสีย: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อเสีย: "The food"

ข้อดี: "Best flight crew I've ever had."
ข้อเสีย: "A free upgrade to first class"

ข้อดี: "the flight was well organized, the service appropriate, and the travel smooth and on time."
ข้อเสีย: "the seat did not recline. the touch screen for movies and albums was not working reliably."

ข้อดี: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
ข้อเสีย: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อเสีย: "Same as previous"

ข้อเสีย: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

ข้อดี: "The crew was really nice."
ข้อเสีย: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

ข้อเสีย: "Food could be better"

ข้อดี: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
ข้อเสีย: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"

ข้อเสีย: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

ข้อดี: "Greate service, good food, planty of legs room, everything on schedule and super comunication via email, text messeges!"

ข้อดี: "The flight crew was amazing and the overall experience was great."

ข้อดี: "Accommodations comfortable"
ข้อเสีย: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."

ข้อดี: "Friendly and helpful crew."
ข้อเสีย: "Seats not comfortable at all causing loss of sleep and terrible back ache."

ข้อดี: "A regular predictable LH flightqq"

ข้อดี: "Flight attendants were personable"
ข้อเสีย: "Both legs of flight were late"

ข้อดี: "Overall. Lufthansa is one of the top airlines in Star Alliance"
ข้อเสีย: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

ข้อดี: "Many bathrooms, crew constantly came around offering juice and water."

ข้อดี: "Very professional and nice crew. Clean and new planes."
ข้อเสีย: "Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on."

ข้อดี: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

ข้อเสีย: "Gate change made with no PA announcement; we’ll, if you must, ok. But beginning boarding without telling anyone at all, making no announcements, not even in Hungarian, seems weird."

ข้อเสีย: "The security line at the Berlin airport was very long. It took almost 40 minutes and the airline was not providing information / assurances that the plane would wait."

ข้อเสีย: "Plane was delayed forcing me to run to my connecting flight"

ข้อดี: "Fast and efficient boarding"
ข้อเสีย: "N/a"

ข้อดี: "Great movie options, relatively good food for an airplane."
ข้อเสีย: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."

ข้อดี: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
ข้อเสีย: "Slim seats very uncomfortable and legroom too little"

ข้อเสีย: "crew was not friendly"

ข้อเสีย: "Entertainment system didnt work for many people on the flight"

ข้อดี: "Flight was on time. They served a light snack in spite of being a very short flight."
ข้อเสีย: "I liked everything."

ข้อดี: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
ข้อเสีย: "the food was on medium level compared to other airlines."

ข้อดี: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
ข้อเสีย: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

ข้อดี: "I really enjoyed my flight with Lufthansa. My gluten free meals were very good and the service was excellent!"
ข้อเสีย: "It would be nice to be able to reserve seats ahead of time without charge"

ข้อดี: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"

ข้อดี: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
ข้อเสีย: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

ข้อเสีย: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."

ข้อเสีย: "Flight overbooked and once they agreed to let me on the flight was delayed for hours. Made me remember why I fly BA now most of the time"

ข้อดี: "There service helping us with the boarding process was phenomenal!"

ข้อดี: "The seats are hard and we were packed like sardines in the back rows. Wish that they would pass out water more often, we were dehydrated and also cold. Choice of movies were ok. The kids movies were the best"
ข้อเสีย: "Seat co figuration is awful especially for families. Got very warm on the pls rand then very cold."

ข้อดี: "I am memebr mike and more account"
ข้อเสีย: "They inspired me to travel business class"

ข้อดี: "the trip from osaka to frankfurt was excellente. the people of the crew woho serve us, were excellent. Thanks for karen kern and her colleague First time i drunk a nice wine."
ข้อเสีย: "the trip from frankfurt to sao paulo wasn't so excellent. there was a difference. Unfortunatelly, lower."

ข้อเสีย: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

ข้อเสีย: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

ข้อเสีย: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

ข้อเสีย: "I did the email check in. When I arrive at the airport, I asked for customer service to print the boarding passes. They changed my seat assignment which not asked. This caused some confusion when we boarded."

ข้อดี: "Entertainment was good. Food is above average on economy, free wine and beer."
ข้อเสีย: "Star Alliance Premier members cannot get a Premium Economy without paying."