หาโปรโมชั่นเที่ยวบินระหว่างประเทศจาก ประเทศไทย

ข้อดี: "We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again."
ข้อเสีย: "Providing some snacks would be helpful when getting off the board."

ข้อเสีย: "We got drinking water after landing. Would be better to provide some snacks on the way out."

ข้อดี: "Brilliantly safety-conscious crew but very personable."
ข้อเสีย: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

ข้อดี: "Crew are efficient and friendly"
ข้อเสีย: "Portion of food could have been slightly bigger"

ข้อดี: "Good meal"
ข้อเสีย: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

ข้อดี: "Lovely people. Lovely service. Good food."

ข้อเสีย: "Good job"

ข้อดี: "Great services"
ข้อเสีย: "Great seat and smooth flight"

ข้อเสีย: "An hour delay for no expressed reason is not acceptable."

ข้อดี: "I'm very justifying for the flight."

ข้อดี: "Airfare was reasonably priced."
ข้อเสีย: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

ข้อดี: "Great flight on Thai Smile."

ข้อดี: "friendliness of staff"
ข้อเสีย: "Entertainment program was boring, leg space limited"

ข้อดี: "love the food"

ข้อเสีย: "Getting our bags took a long time"

ข้อดี: "Services"
ข้อเสีย: "Non"

ข้อดี: "Easy to book, travel and get around with."
ข้อเสีย: "The on board snack isn’t great."

ข้อดี: "Friendly staff overall good experience."
ข้อเสีย: "Only issue is there is no alchohol on these flights."

ข้อเสีย: "Nothing"

ข้อดี: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
ข้อเสีย: "Vegetarian food option"

ข้อดี: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
ข้อเสีย: "Loved everything"

ข้อดี: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
ข้อเสีย: "None."

ข้อดี: "Service"
ข้อเสีย: "Delay"

ข้อดี: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
ข้อเสีย: "Nothing."

ข้อดี: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
ข้อเสีย: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

ข้อดี: "Very good"

ข้อดี: "Very nice"

ข้อดี: "Crew was friendly and helpful, boarding was easy, flight was smooth"
ข้อเสีย: "No entetainment, food just a pretty untasty sandwich"

ข้อดี: "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."
ข้อเสีย: "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."

ข้อดี: "smooth as silk"

ข้อเสีย: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

ข้อเสีย: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

ข้อดี: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
ข้อเสีย: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

ข้อเสีย: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

ข้อดี: "Ground and in flight service, food, aircraft"

ข้อดี: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
ข้อเสีย: "Nothing that I can think of."

ข้อดี: "Quick flight"
ข้อเสีย: "40 minute delay"

ข้อดี: "Awesome service, great staff, amazing trip"

ข้อดี: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
ข้อเสีย: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

ข้อดี: "Food is good for a short flight. The crew were professional."
ข้อเสีย: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

ข้อดี: "Good flight, reasonable price"
ข้อเสีย: "Nothing"

ข้อดี: "Everything was first rate and efficient"
ข้อเสีย: "Nothjng"

ข้อดี: "Great flight. On time. The crew was polite and professional. Nice experience."

ข้อดี: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

ข้อเสีย: "Food was with meat."

ข้อดี: "Such an amazing experience! From start to finish!"

ข้อดี: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

ข้อดี: "New and comfortable plane."
ข้อเสีย: "Last call came much earlier than described at check in"

ข้อดี: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

ข้อเสีย: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"

ข้อดี: "Uniforms"
ข้อเสีย: "Staff was rude"

ข้อดี: "Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building."

ข้อเสีย: "Timeliness."

ข้อดี: "The price is a big factor, all the rest was very good"
ข้อเสีย: "Nothing"

ข้อเสีย: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"

ข้อดี: "Sweet and professional staff"

ข้อเสีย: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."

ข้อดี: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
ข้อเสีย: "N/a"

ข้อดี: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."

ข้อดี: "The crew was amazing. The staff at ticketing was incredible."
ข้อเสีย: "The problem was with the lady at the transfer desk from international to domestic. Usually this is the simplest part of the process, but she refused to help and insisted I go through the ticketing and immigration at the main terminal, even though I often have my ticket printed there at the desk."

ข้อเสีย: "Again, gate change without notice. Very confusing!"

ข้อเสีย: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."

ข้อดี: "The Crew was amazing, the Seat were the best Selling point for the business class"
ข้อเสีย: "More leg Room, more arm rest space"

ข้อดี: "Lovely fresh sandwich, water and tea on a 45 minute flight."
ข้อเสีย: "Maybe offering a juice."

ข้อดี: "Because the plane was not full I can to change my place easy"
ข้อเสีย: "The plan was pretty old but the price was cheaper so it’s equal"

ข้อดี: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."

ข้อดี: "Seating was more spacious than on the long flights."
ข้อเสีย: "No problems."

ข้อดี: "Nice lounge"

ข้อดี: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
ข้อเสีย: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"

ข้อดี: "Spacious cabin, fed even on a short flight. Overall very impressed."
ข้อเสีย: "N/a"

ข้อดี: "the food"
ข้อเสีย: "the delays"

ข้อดี: "It was all standard, nothing to praise this air line with"
ข้อเสีย: "It was all standard, nothing to praise this air line with"

ข้อดี: "Cabin crew is very friendly and host."
ข้อเสีย: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"

ข้อดี: "Not in the mood for this section"
ข้อเสีย: "Late by around one hour on a mid day Saturday flight. Had paid full price to fly at the time period and hence even mor dissatisfied with late again service."

ข้อดี: "Realxing in the lounge, tasty popcorn."
ข้อเสีย: "Loud obnoxious and rude tourist."

ข้อเสีย: "The delay"

ข้อดี: "Comfy"

ข้อดี: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
ข้อเสีย: "The flight did get us to the final destination, how they lost our bags and as a result we missed our shuttle to our ferry. Apparently the bags never got on the HK flight and therefore probably won’t make it to us for a day or 2. Then while we were filling in there paper work to get our bag back, we missed our already paid shuttle bus. We then had to pay for a taxi, which was 4 Times the price..."

ข้อดี: "Delay,"

ข้อดี: "Smooth simple not a problem..."
ข้อเสีย: "What happened to the LOUNGE area in Hat Yai ? In part the reason I choose Bangkok Air was for the convenient lounge area ... which is now NO MORE,,,, very sad!"

ข้อเสีย: "I'd heard Bangkok Airways was the best boutique airline in Asia so I was a little disappointed. There was no vegetarian food option, blink and you missed the drink service, the plane was quite old stock but comfortable enough. Boarding wad a little confusing - multiple flights called to the same gate at the same time and not particularly good signage about what do when you got there. Having said that, the staff were be mentally polite and tried to be helpful and that they attempted any kind of service on the 40min flight from Bangkok to Siem Reap was laudable. Still better than some experiences I've had on Ryanair or Eurowings in Europe."

ข้อดี: "Easy boarding, on time, and friendly crew."

ข้อดี: "Polite courteous staff and crew."
ข้อเสีย: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."

ข้อดี: "Nothing"
ข้อเสีย: "It should be connected flight but I pick my luggage and again check inn at counter"

ข้อดี: "Great service, loved the meal, quick trip without delays or hold ups! Disappointed that I didn't realize all passengers could use the lounge but great perk!"
ข้อเสีย: "Plane was on the older side and a little noisy but quick & efficient trip, lots or room (early morning flight) and meal included!"

ข้อดี: "Not much!"
ข้อเสีย: "At check-in, i found out that I had to either pay 4x ticket price for my luggage or buy a completely new ticket again for 2x the original price and no credit for initial ticket. So overall, very bad experience!"

ข้อดี: "Polite staff, clean aircraft."
ข้อเสีย: "Boring food/snack. Small leg room."

ข้อดี: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."

ข้อดี: "The lounge for passengers was great!"

ข้อดี: "Everything about the flight and the food service"
ข้อเสีย: "Nothing"

ข้อดี: "Everything was excellent!"

ข้อดี: "Short & Sweet"

ข้อดี: "almost all"
ข้อเสีย: "The choice of drinks and the taste of coffee"

ข้อดี: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
ข้อเสีย: "Just an older plane, otherwise no complaints."

ข้อเสีย: "No entertainment on this aircraft"

ข้อเสีย: "Very small aircraft. Can't take on your hand luggage roller"

ข้อดี: "Very poor boarding and disembarking using buses"

ข้อดี: "No hassle. Organized."

ข้อดี: "For a short flight, one (1) hour, I was given a meal! I would definitely fly with Bangkok Airways again!"
ข้อเสีย: "-"

ข้อเสีย: "I wasn't able to go on this flight, or on the trip at all due to the COVID-19 outbreak, and the airline has not responded to my request for a refund or credit yet."

ข้อดี: "We boarded and took off early"
ข้อเสีย: "A little bit bigger free water bottle"

ข้อเสีย: "The charge for extra baggage was three times the cost of my ticket. Outrageous!"

ข้อดี: "The flight attendants were very attractive"
ข้อเสีย: "The flight was delayed 20 minutes."

ข้อดี: "Everything was ok"
ข้อเสีย: "It left late"

ข้อดี: "The flight itself was OK."
ข้อเสีย: "I had to check a bag. My friend, who is Thai, Called the airline and was given the price of 450 baht to check a bag. I called about an hour after that to actually pay for checking a bag and they told me that it was 1225 baht ($41). The other person had made a mistake and that the price was 1225 if I want to ship my bag. When I asked them About the discrepancy in price, the man was rude and told me that The other person had made a mistake and that the price was 1225 if I want to ship my bag. I had to pay the high price because I had no other way to get my bag to Phuket. Afterwards someone I met told me that the price for the Westerners is always higher but three times the price is outrageous and I will never fly with that airline again."

ข้อดี: "Cheap flight!"
ข้อเสีย: "Damage to luggage and their compensation is a pittance. Took the legs off my suitcase and gave me USD $6. The flight was very uncomfortable as AC is not used until up in the air, so we boarded and sat in 25C+ until we were airborne."

ข้อเสีย: "The speakers were too loud and the hostess can’t do anything about it."

ข้อดี: "The seat was comfortable and easy to use."
ข้อเสีย: "It was a very brief flight so it didn’t leave much for entertainment or food. The staff were a little abrupt, but mostly kind. For a couple of hours, it was okay!"

ข้อเสีย: "Luggage fees are exorbitant! $100 for two suitcases of 20 kilos."

ข้อดี: "I booked a flight and feet combo and the whole experience was well organized"
ข้อเสีย: "No snacks but whatever"

ข้อดี: "Fast to board Economical"
ข้อเสีย: "Too cold Didn’t know about luggage charge"

ข้อเสีย: "Missed thefkight"

ข้อดี: "Attentiveness of Aircrew."
ข้อเสีย: "Nothing"

ข้อดี: "Boarding was fast and the flight was comfortable."
ข้อเสีย: "We were delayed about 15 minutes, but they didn't say anything it just happened."

ข้อดี: "The seats were nice and boarding was quick."
ข้อเสีย: "The flight was a bit delayed, but not by much."

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Kind crew."
ข้อเสีย: "Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing."

ข้อเสีย: "It would be nice if they gave us a little snack."

ข้อดี: "Friendly and easy flight. Good value for money."
ข้อเสีย: "As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand"

ข้อเสีย: "Quick easy flight. On time. Good service. New plane."

ข้อดี: "Seat was fairly comfortable"
ข้อเสีย: "The leg room was really small"

ข้อดี: "Basic flight"

ข้อดี: "Ok"

ข้อเสีย: "No explanation why a long delay and change of gate at DM airport"

ข้อดี: "The plane appeared clean, and they gave us complimentary small bottles of water."
ข้อเสีย: "They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight."

ข้อเสีย: "The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it."

ข้อเสีย: "Missing an arm seat"

ข้อดี: "Nok air is a nice airline"

ข้อดี: "Super easy hassle free and nice staff :)"

ข้อดี: "On time"
ข้อเสีย: "Just serve water"

ข้อดี: "กัปตันขับดี"
ข้อเสีย: "ดีเล 20 นาที"

ข้อดี: "Bad experience. Waste my money."
ข้อเสีย: "Staff no help me"

ข้อดี: "Cheap and very cheerful. Great airline at great prices. Highly recommend"

ข้อเสีย: "First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination."

ข้อดี: "Smiles"

ข้อเสีย: "This flight was 2 hours late"

ข้อเสีย: "Bus gate"

ข้อเสีย: "Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?"

ข้อดี: "Staff on plane was excellent"
ข้อเสีย: "Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first."

ข้อดี: "Everything was efficient and we'll run."
ข้อเสีย: "The airplane was not very clean."

ข้อดี: "Crew Snack"
ข้อเสีย: "Mechanical issue on plane Need to deplane and board another 2.5 hour delay"

ข้อดี: "Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately."

ข้อดี: "Kind check in service and luggage allowance"

ข้อดี: "This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior."
ข้อเสีย: "No online check in."

ข้อดี: "None"
ข้อเสีย: "Delayed 2 hours"

ข้อดี: "The flight arrived 20 earlier than scheduled."

ข้อดี: "Nothing"
ข้อเสีย: "We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience"

ข้อดี: "Left on time and arrived early....No frills friendly service in brand new planes."

ข้อดี: "Everything was very fast and efficient."

ข้อดี: "Quick boarding procedure, good price"
ข้อเสีย: "I am tall... 197cm... and my seat had so little leg room, I couldn't sit normally. All exit seats were free, the flight attendant told me they can't move me because you need to pay extra for those seats. I don't need to get anything for free, but I paid for my seat just like everybody else and it's very frustrating I was forced to spend my flight sitting not only uncomfortably, but also in an unsafe position in case any serious turbulence happened."

ข้อดี: "Cool signage and ads. Quick on and off boarding process"
ข้อเสีย: "Seats way too small and uncomfortable, no in flight entertainment or plugs, charged for basic drinks, cash only, Seats too close to one another, seat belt not made for American bodies, took off late. Basically the spirit airlines for East Asia"

ข้อเสีย: "Worst airline ever"

ข้อดี: "The crew was efficient and kind. They made the flight excellent"

ข้อเสีย: "O lie check in and support terrible"

ข้อดี: "ไม่มี"
ข้อเสีย: "ราคา"

ข้อเสีย: "ลูกเรือ"

ข้อดี: "ราคาถูก"
ข้อเสีย: "สะดวกสบาย"

ข้อดี: "On time departure and arrival, quick baggage return"
ข้อเสีย: "Vegetarian bundled meal very basic and would have been great to have the option of buying one of the other meals at purchase."

ข้อเสีย: "Air Asia is a no frills Airline. That’s why it’s Cheap."

ข้อเสีย: "We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late."

ข้อดี: "Flight arrived early quick and easy boarding Good seat"
ข้อเสีย: "Nothing. It was just as expected"

ข้อดี: "โอเค"
ข้อเสีย: "-"

ข้อดี: "Nice newer plane and mindful staff."
ข้อเสีย: "No free snacks or drink offered."

ข้อเสีย: "Fantastic"

ข้อเสีย: "ทัวร์จีนเยอะ"

ข้อดี: "Cheap and on time"
ข้อเสีย: "Of course it wasn't a luxury flight. But he air was stale and smelled real bad of body odor by the time I got off the plane"

ข้อดี: "Nothing"
ข้อเสีย: "They cancelled my trip, did not have a 24/7 customer service line, and then un-cancelled the trip two hours before departure so that I didn't have enough time to make it to the airport. Will update review depending on whether they refund my money for the trip."

ข้อดี: "Great price, comfortable"
ข้อเสีย: "No free wifi"

ข้อเสีย: "You have to pay for every little tiny thing. They won't give you your passport back until you've paid for your luggage. They don't offer free drinks on the plane."

ข้อดี: "On time and clean plane."
ข้อเสีย: "Crew most interested in added sales and the booked meal was a pathetic dried up sandwich and cup of water. One of the worst meals on a plane ever. Most annoying were the constant advertising.for in plane sales."

ข้อดี: "Super efficient boarding and really good seat alloted to me. Web check in saves a lot of time and hassle."

ข้อเสีย: "Food"

ข้อดี: "Seating and friendly staff"

ข้อดี: "Very nice large bathroom! Very tasty hot chicken & cheese sandwich. Smooth check in and flight. Thanks!"
ข้อเสีย: "Liked it all"

ข้อดี: "We weren't able to pre-book baggage on a third party site, and the direct AirAsia site was crashing the day we had to book. The baggage cost more than the flight. Never again."
ข้อเสีย: "Baggage cost"

ข้อดี: "The flight itself was very reasonably priced."
ข้อเสีย: "They charged us for a checked bag and it is on a sliding weight scale. If you check your bag be prepared to pay more if it is over 15kilograms. Also, there is no complimentary beverage service. Snacks and drinks are available for a fee. The seats are pretty small. If you have longer legs expect them to hit the tray table even when it's in its full upright position."

ข้อเสีย: "Expensive, hot delayed, would not let us do check inn together (we were traveling 5 friends) specially my booking disnt include luggage so I had to pay extra when checkin in."

ข้อดี: "Flight was on time"
ข้อเสีย: "Flight id designed for people who travel super light. Tourist who do not read reviews are taken by surprise at the last moment (at the registration desk) and have no choice but to buy the second ticket for their luggage. The web site does not fully disclose luggage policy. No leg room"

ข้อดี: "Crew was polite. Flight was on time."
ข้อเสีย: "No drink service."

ข้อดี: "Quick on time boarding and departure. Crew was professional and helpful."

ข้อดี: "Didn't like anything"
ข้อเสีย: "- as a us traveler, we assumed checked in luggage would be available but cost us an extra $100 - seats were not assigned together for a family with kids - crew was not helpful"

ข้อดี: "Nice seats albeit too small/close together. Good inflight magazine selection."
ข้อเสีย: "Seats too close, no videos, no free food or drink."

ข้อเสีย: "Luggage fee should be more clear when booking"

ข้อดี: "We were able to just carry our packs on since we pack light and therefore did not have to pay the baggage fee. The in-flight time went by quickly."
ข้อเสีย: "The boarding took almost 30 minutes longer than it had stated and everyone was just standing in line. The pilot seemed to hit every pocket of turbulence he could and the landing was terrible."

ข้อดี: "Comfortable seats, efficient boarding and check in, kind staff, flight landed early"
ข้อเสีย: "Website wouldn't let me purchase baggage in advance. Kept sending error messages. I tried the live chat but a message said too many people were already asking questions, come back later. So I had to pay full price for baggage which I was not happy with :("

ข้อเสีย: "extra charge for luggages no water on flight"

ข้อดี: "Easy transfer, read the bad reviews. We had no issue bringing in food by the crew. Seriously these are cheap flights. They are giving you choices and pay accordingly according to your choices."
ข้อเสีย: "Terminal changed twice so it was a bit confusing"

ข้อเสีย: "Flight departed 30 minutes late. No water or drinks included. I understand meals or snacks but not even water?"

ข้อดี: "It was complete chais .. we were charges $100's of extra dollars for baggage.. seats were small .. no meal .. lines were long and we almost missed the flight as we had to stand in a long line and then told to stand in a different long line to pay for excess fees.. we flew with thai smile airways on the way back and it was so much better"
ข้อเสีย: "Baggage fees Long lines"

ข้อเสีย: "No food or beverages served, seats wouldn't recline, bag fee"

ข้อเสีย: "delays"

ข้อดี: "Nothing about this airline was good, They over priced us because our bags were over weight almost $500 usd."
ข้อเสีย: "Nothing about this airline was good, They over priced us because our bags were over weight almost $500 usd. We didn't purchase our bags from before hand so they took advantage and over charged us to check these bags in. I will never fly with this air line again. I would not suggest anyone to fly with them."

ข้อดี: "The flight itself was fine. No issues."
ข้อเสีย: "I paid $144 USD to check 2 bags because Kayak give me the option of including checked bags (I thought it was already included) and didn't inform me of the need to pay for checked luggage ahead of time to avoid high fees."

ข้อเสีย: "I did not use the flight because I accidentally purchased the flight going the wrong direction. Immediately upon pressing the purchase button I realized my mistake and attempted to fix it only to find out that even though I purchased through Kayak, Air Asia would be responsible for all customer service. Upon finally getting a hold of them after several hours of frustration I was told that not only was there no way to cancel it, I could not even use the price paid as a credit for the opposite route regardless of the fact that I was attempting to rectify this seconds after purchasing. I expected to be using Kayak as a point of customer service and was the only reason I went the route I did to purchase the ticket."

ข้อเสีย: "Not even a small glass of water...really? That is not right."

ข้อดี: "Nothing"
ข้อเสีย: "The attendant at the check in counter was extremely rude. Overall very cheap airline. AirAsia should look up to Thai Airways to improve their overall service."

ข้อดี: "They offered nothing to drink during the flight and we were packed in really tight. Charges for checked baggage is also very high, much more than other airline averages."

ข้อดี: "Myself and my 3 friend were seated together and were able to get priority seating without requesting it."
ข้อเสีย: "It was an extra 900 baht for checked luggage. We were shuttled to where the plane was during boarding, but had to wait in the shuttle while the previous flight was unboarding. The cabin was not cleaned between flights and they came around collecting garbage as if it was our garbage that needed to be thrown out."