หาโปรโมชั่นเที่ยวบินระหว่างประเทศจาก ภูเก็ต

ข้อดี: "We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again."
ข้อเสีย: "Providing some snacks would be helpful when getting off the board."

ข้อดี: "On time, clean smooth ride. Landed early!"

ข้อดี: "Brilliantly safety-conscious crew but very personable."
ข้อเสีย: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

ข้อดี: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
ข้อเสีย: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."

ข้อเสีย: "I understand that the crew was probably tired, but I believe they can be friendlier."

ข้อดี: "Good and being on time"
ข้อเสีย: "So far so good for its price"

ข้อดี: "Great services"
ข้อเสีย: "Great seat and smooth flight"

ข้อเสีย: "Excellent price generous luggage allowance."

ข้อดี: "Super cool light meal in a little bag. Best budget airline I have flown."

ข้อดี: "Seamless boarding and deviating."
ข้อเสีย: "Thai Smole seats offer the least legroom in my experience. Very narrow."

ข้อเสีย: "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"

ข้อดี: "Nothing apart from kind crew"
ข้อเสีย: "Food was really not good at all! Very poor The inside of plane was not clean!"

ข้อดี: "On-time departure and arrival."
ข้อเสีย: "Nothing to complain about."

ข้อเสีย: "Nothing negative"

ข้อดี: "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"

ข้อดี: "friendliness of staff"
ข้อเสีย: "Entertainment program was boring, leg space limited"

ข้อเสีย: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."

ข้อดี: "love the food"

ข้อดี: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
ข้อเสีย: "There wasn’t any tv to watch and not by way of magazines either."

ข้อดี: "Good services"
ข้อเสีย: "Good service and comfortable"

ข้อดี: "The relaxed atmosphere and attentiveness of the flight attendants"
ข้อเสีย: "The distance of the terminal to the aircraft"

ข้อเสีย: "We did not receive any information as to why our flight was late."

ข้อดี: "Great service"

ข้อดี: "We arrived safely"
ข้อเสีย: "They kept canceling flights. Bad service would not fly again."

ข้อดี: "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."
ข้อเสีย: "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."

ข้อดี: "friendly, professional crew"

ข้อดี: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."

ข้อดี: "Friendly staff through every step of the way."
ข้อเสีย: "Vegan food options would be a wonderful addition. Everything else was great!"

ข้อเสีย: "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"

ข้อดี: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
ข้อเสีย: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

ข้อเสีย: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

ข้อดี: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
ข้อเสีย: "Fish sandwich wasn't my favorite"

ข้อดี: "On boar meal was great. Customer service was outstanding!"
ข้อเสีย: "They don't offer more flights!"

ข้อดี: "Quick flight"
ข้อเสีย: "40 minute delay"

ข้อดี: "Great service, very amicable staff, excellent plane"

ข้อดี: "Awesome service, great staff, amazing trip"

ข้อดี: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
ข้อเสีย: "I would have appreciated a vegetarian option for the meal."

ข้อเสีย: "The crew had a poor attitude and even rude, I asked to move to get past the food trolley as my 4 year old son needed the toilet and they just said wait, they would only have to move 2 metres. We were sitting directly behind upper class but were not offered the chance to use the forward toilet even though there was no one sitting in that section. They seemed to have an attitude problem and not at al like Thai International who are excellent. will never fly again with Thai smile."

ข้อดี: "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."
ข้อเสีย: "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"

ข้อเสีย: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."

ข้อดี: "Very flight and check-in process"

ข้อดี: "Aircraft size was big for short haul"
ข้อเสีย: "Not much to dislike"

ข้อดี: "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
ข้อเสีย: "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."

ข้อดี: "Crew were friendly and did a great job in the short time they had."

ข้อดี: "Check in was so easy and smooth. Boarding was as well!"
ข้อเสีย: "I appreciated the food that they gave out, but it wasn't very tasty."

ข้อดี: "Overall everything was good except meal option"
ข้อเสีย: "Not having vegetarian snack or meal"

ข้อดี: "Nothing!"
ข้อเสีย: "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."

ข้อดี: "The ladies are so kind...unlike many American airlines! Very nice flight!"

ข้อดี: "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"

ข้อเสีย: "One of the best experiences in short haul flights in years! Flew twice with them and the service was great. US based airlines could learn a lot from them."

ข้อดี: "well organized no hassle at check in"
ข้อเสีย: "food"

ข้อดี: "The check in counter staff was amazing and put me on an earlier more convenient flight."

ข้อดี: "Crew was nice and friendly. Quick load in and fast departure. In the air 15 minutes ahead of schedule at 17:21"
ข้อเสีย: "Since they had (unexpectedly) provided a meal on my previous trip (10am to 11:30) , I assumed a meal would d be provided given the time of travel. All we were given was an inedible pastry with chocolate. Plane landed at approximately 18:40 but not at gate until 19:20 - long taxi and shuttle ride"

ข้อดี: "Easy all round"

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อเสีย: "Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++"

ข้อดี: "1. The staff was very nice and professional. 2. The boarding was easy and efficient."
ข้อเสีย: "1. The meal served was not very good. It consisted of cold, bland noodles with some kind of deep-fried meat. 2. It took a very long time for the airport to get the baggage to the baggage claim area -- almost one-half hour!"

ข้อดี: "Efficient check-in and boarding plus a hot meal onboard!"

ข้อดี: "Provided food without any cast in low budget flight"

ข้อดี: "Excellent support for disabled passengers like myself and my companion. Both in boarding and deplaning. The tasty meal was served and cleaddred promptly."
ข้อเสีย: "No entertainment, but this Bangkok Airways flight wasn't full. They were helpful from check in to baggage claim."

ข้อดี: "Easy boarding, attentive crew"
ข้อเสีย: "dont remember much about this flight, so it must not have been bad"

ข้อดี: "As always, bangkok air provides good service and good value."

ข้อดี: "Everything good"
ข้อเสีย: "Hard landing"

ข้อเสีย: "I was not allowed to do the on-line check-in from my destination, so ended up with some lousy seats. Fortunately they changed them for me at the airport."

ข้อดี: "Polite and helpful crew and good food."
ข้อเสีย: "Messy boarding"

ข้อดี: "Service on board, food and drinks, seats, and puntuality."
ข้อเสีย: "Boarding at Bangkok International Airport is seldom from an air bridge. Taking a bus often provides a fun ride for airline fans around this huge and busy airport."

ข้อเสีย: "Food diabolical outward journey and return . Totally terrible in every respect not one positive thing to say quite possibly worse airline food ever experienced"

ข้อดี: "Great quick flight, flight was delayed and had to run to catch our international connection to Shangai. Overall was good."

ข้อดี: "Bangkok Airways as truly a classy airline. Prepared, friendly, excellent service, delicious meal and safe travel. I'll choose Bangkok Airlines at the next opportunity. Carol"

ข้อดี: "The service, baggage allowance, and food were unmatched by other carriers. Could not have been more pleased. Flew from Bangkok to Chiang Mai, and Phuket to Bangkok."
ข้อเสีย: "N/A"

ข้อดี: "Clean, efficient distribution of food & drink. Chaos entering plane was countered by smiles & Thai greeting."
ข้อเสีย: "I’ve travelled throughout Asia before & am used to the lack of announcements fir queuing, but this was more extreme. They seemed panicked they wouldn’t get out on time. On board they dropped doors at us and summarily picked it up. Rather un-Thai-like service"

ข้อดี: "Service is outstanding polite and friendly crew. Professionalism at its best during confrontations, Cheers!"
ข้อเสีย: "Rude passengers, Apparently loud and discurtious chinese nationals do not know how to be polite, talk softly or behave in public, sad!"

ข้อดี: "They do a great job - a good meal with tea and coffee service on an hour flight. They did great. The airline also got me on an earlier flight without even having to ask. They noticed I had a tight connection and acted preemptively."

ข้อเสีย: "Good quality for reasonable cost"

ข้อดี: "Worth using this airline!"
ข้อเสีย: "The gates were changed last minute"

ข้อดี: "Economy class seats relatively roomy. Staff very professional pleasant and accommodating"
ข้อเสีย: "Boarding a little unorganized"

ข้อดี: "In-flight meal, commenced on time."
ข้อเสีย: "Always seems like they are using bus gates- not convenient!"

ข้อดี: "Budget airlines don't handle problems well - delays due to weather (I'm guessing - the usual explanation of "late inbound aircraft was offered) mean endless hassle."
ข้อเสีย: "Unreliability. Delays. Cheapness."

ข้อเสีย: "Not the friendliest service. Trip to phuket was great. Back was just okay."

ข้อดี: "On our trip to Thailand, we flew Bangkok Airways 3 times, Bangkok-Chiang Mai, Chiang Mai-Phuket, Phuket-Bangkok. Each flight was on time, the crew was friendly and professional. They even fed us on each flight, a couple of which were barely over an hour! And I mean real food, not just a bag of peanuts or pretzels! In addition, there was a lounge for passengers that served coffee, soft drinks and snacks before the flight, and provided free WiFi. Finally, no hidden fees! Reminded me of flying US airlines domestically, about 30 years ago!"

ข้อดี: "- Service staff - Meal on board - The fit of time for layover"

ข้อเสีย: "Others have also complained that they crew keeps telling you to remove your noise cancelling headphones on the ascent and descent. It doesn't take a rocket scientist to understand that in the event of a 'catastrophic in air event', the fact that I have my headphones on isn't going to make a damn difference. The crew was annoying and unpleasant. That's it."

ข้อเสีย: "Did not have a vegetarian option"

ข้อเสีย: "Did not give out immigration form."

ข้อดี: "Free lounge access before flight with free WIFI Tasty meal during flight On time departure"
ข้อเสีย: "Nothing"

ข้อดี: "Food served was fantastic considering they were short 1-hour flights. Staff was super courteous. Loved the "extras" like a fresh towel."

ข้อดี: "I loved the service. First of all, they fed us and it was unexpected. The crew was professional, boarding was easy. It was a very enjoyable flight."

ข้อดี: "Price was ok, staff was fine."
ข้อเสีย: "Boarding process was chaos. They called for certain rows then allowed anyone one without checking. So everyone just got on and there were people all over the aisles by the time I got on. No entertainment. If "boutique" means cheap then the title is correct."

ข้อดี: "Professional, friendly and helpful staff. It was nice to be able to check in baggage without extra charges. I like that you always get served food and drink."
ข้อเสีย: "The food is ok but not always something I would like to eat. It would nice to have some kind of entertainment system."

ข้อดี: "Attendants etc were friendly and helpful. There was food service, even on a very short flight, and it was good, certainly in comparison to US airlines."
ข้อเสีย: "The outgoing flight was delayed. You have to take a bus out to the plane or walk, depending on the airport. Actually, that wasn't bad, but did take extra time."

ข้อเสีย: "Food was pretty bad. Plane was kind of old."

ข้อดี: "The crew is always very professional and friendly. The meals were surprisingly good for less than an hour flight. That being compared to other airline meals. The flight from koh samui to bangkok had a complimentary snack and non alcoholic beverage bar that was a nice touch, as well as free wifi while waiting on the flight. The seats have really good leg room (my husband is 6' 5" and his knees had an inch) in economy, which was a very nice break from air china. All our flights were about an hour so can't mention long haul flights but we loved bangkok air so much, will always book them from now on. It is a budget airline but we were very pleasantly surprised."
ข้อเสีย: "The boarding times usually run about 5-20 minutes later than the ticket says, but take off was right on time so can't complain too much."

ข้อเสีย: "no entertainment, but was a very short flight so ok"

ข้อเสีย: "I wish the seats had more room."

ข้อดี: "That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience."
ข้อเสีย: "Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!"

ข้อดี: "Food provided and comfortable seats"

ข้อเสีย: "Fish for breakfast?"

ข้อดี: "The crew were great, ride was smooth and the movies to watch were new and varied"
ข้อเสีย: "I'm a tal guy. Leg space is always a problem for me. The food was also not very good compared to the earlier flights"

ข้อเสีย: "it was a short flight i do not eat on these flights Entertainment poor due to short flight Overall no reason to be dissatisfied"

ข้อเสีย: "I wasn't able to go on this flight, or on the trip at all due to the COVID-19 outbreak, and the airline has not responded to my request for a refund or credit yet."

ข้อดี: "We boarded and took off early"
ข้อเสีย: "A little bit bigger free water bottle"

ข้อเสีย: "The charge for extra baggage was three times the cost of my ticket. Outrageous!"

ข้อดี: "The flight attendants were very attractive"
ข้อเสีย: "The flight was delayed 20 minutes."

ข้อดี: "Everything was ok"
ข้อเสีย: "It left late"

ข้อดี: "The flight itself was OK."
ข้อเสีย: "I had to check a bag. My friend, who is Thai, Called the airline and was given the price of 450 baht to check a bag. I called about an hour after that to actually pay for checking a bag and they told me that it was 1225 baht ($41). The other person had made a mistake and that the price was 1225 if I want to ship my bag. When I asked them About the discrepancy in price, the man was rude and told me that The other person had made a mistake and that the price was 1225 if I want to ship my bag. I had to pay the high price because I had no other way to get my bag to Phuket. Afterwards someone I met told me that the price for the Westerners is always higher but three times the price is outrageous and I will never fly with that airline again."

ข้อดี: "Cheap flight!"
ข้อเสีย: "Damage to luggage and their compensation is a pittance. Took the legs off my suitcase and gave me USD $6. The flight was very uncomfortable as AC is not used until up in the air, so we boarded and sat in 25C+ until we were airborne."

ข้อเสีย: "The speakers were too loud and the hostess can’t do anything about it."

ข้อดี: "The seat was comfortable and easy to use."
ข้อเสีย: "It was a very brief flight so it didn’t leave much for entertainment or food. The staff were a little abrupt, but mostly kind. For a couple of hours, it was okay!"

ข้อเสีย: "Luggage fees are exorbitant! $100 for two suitcases of 20 kilos."

ข้อดี: "I booked a flight and feet combo and the whole experience was well organized"
ข้อเสีย: "No snacks but whatever"

ข้อดี: "Fast to board Economical"
ข้อเสีย: "Too cold Didn’t know about luggage charge"

ข้อเสีย: "Missed thefkight"

ข้อดี: "Attentiveness of Aircrew."
ข้อเสีย: "Nothing"

ข้อดี: "Boarding was fast and the flight was comfortable."
ข้อเสีย: "We were delayed about 15 minutes, but they didn't say anything it just happened."

ข้อดี: "The seats were nice and boarding was quick."
ข้อเสีย: "The flight was a bit delayed, but not by much."

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Kind crew."
ข้อเสีย: "Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing."

ข้อเสีย: "It would be nice if they gave us a little snack."

ข้อดี: "Friendly and easy flight. Good value for money."
ข้อเสีย: "As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand"

ข้อเสีย: "Quick easy flight. On time. Good service. New plane."

ข้อดี: "Seat was fairly comfortable"
ข้อเสีย: "The leg room was really small"

ข้อดี: "Basic flight"

ข้อดี: "Ok"

ข้อเสีย: "No explanation why a long delay and change of gate at DM airport"

ข้อดี: "The plane appeared clean, and they gave us complimentary small bottles of water."
ข้อเสีย: "They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight."

ข้อเสีย: "The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it."

ข้อเสีย: "Missing an arm seat"

ข้อดี: "Nok air is a nice airline"

ข้อดี: "Super easy hassle free and nice staff :)"

ข้อดี: "On time"
ข้อเสีย: "Just serve water"

ข้อดี: "กัปตันขับดี"
ข้อเสีย: "ดีเล 20 นาที"

ข้อดี: "Bad experience. Waste my money."
ข้อเสีย: "Staff no help me"

ข้อดี: "Cheap and very cheerful. Great airline at great prices. Highly recommend"

ข้อเสีย: "First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination."

ข้อดี: "Smiles"

ข้อเสีย: "This flight was 2 hours late"

ข้อเสีย: "Bus gate"

ข้อเสีย: "Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?"

ข้อดี: "Staff on plane was excellent"
ข้อเสีย: "Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first."

ข้อดี: "Everything was efficient and we'll run."
ข้อเสีย: "The airplane was not very clean."

ข้อดี: "Crew Snack"
ข้อเสีย: "Mechanical issue on plane Need to deplane and board another 2.5 hour delay"

ข้อดี: "Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately."

ข้อดี: "Kind check in service and luggage allowance"

ข้อดี: "This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior."
ข้อเสีย: "No online check in."

ข้อดี: "None"
ข้อเสีย: "Delayed 2 hours"

ข้อดี: "The flight arrived 20 earlier than scheduled."

ข้อดี: "Nothing"
ข้อเสีย: "We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience"

ข้อดี: "Left on time and arrived early....No frills friendly service in brand new planes."

ข้อดี: "Could not board due to flight restrictions"
ข้อเสีย: "Would suggest providing an email to let travelers know if the flight restrictions"

ข้อดี: "Nothing I like"

ข้อดี: "Efficiency"
ข้อเสีย: "Attentiveness and comfort passenger for any incident."

ข้อดี: "Efficiency"
ข้อเสีย: "Attentiveness, we were miss for food purchasing was abit rush."

ข้อดี: "correct priority of boarding respected luggage handling very fast"
ข้อเสีย: "quality of food"

ข้อเสีย: "this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice."

ข้อดี: "Very understanding and helpful flight crew"
ข้อเสีย: "Such a poor on time record"

ข้อดี: "Food"
ข้อเสีย: "I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND"

ข้อดี: "Flight was good. Left a little late still arrived on time. I was traveling with one extra bag. 18 kilos. Cost at counter was $150.00. (Ouch) Anyway after paying the extra bag fee I went there office in the airport and purchased the same extra bag for my return flight for $28.00. Nice flight but make sure you purchase ample baggage when booking your flight."

ข้อดี: "Smooth"
ข้อเสีย: "A little cramped up seats"

ข้อดี: "I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar."
ข้อเสีย: "I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck"

ข้อดี: "cheapness"
ข้อเสีย: "weak maintenance and everything is chargeable including water"

ข้อเสีย: "Food"

ข้อดี: "Fares. Schedules. Destinations. More than you might expect for a low cost airline."
ข้อเสีย: "I got what I paid for."

ข้อเสีย: "Always delay!!!!"

ข้อดี: "Price. Number of flights."
ข้อเสีย: "The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)"

ข้อดี: "On time and very friendly helpful staff. Especially ground crew"

ข้อดี: "Everything was smooth"

ข้อเสีย: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."

ข้อเสีย: "They changed the time without announcing anyone. Each day the flight is at a different time."

ข้อดี: "Overall in flight experience quite good."
ข้อเสีย: "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."

ข้อเสีย: "Flight was delayed"

ข้อเสีย: "The flight was damn cold and freezing"

ข้อดี: "Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be."

ข้อเสีย: "Delay flight"

ข้อดี: "Nice clean plane and efficient staff"
ข้อเสีย: "We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight."

ข้อดี: "Almost on all regional flghts i had to pay as much for my luggage as for my ticket."
ข้อเสีย: "Luggage scheme."

ข้อดี: "Staff was very attentive and well trained! Arrived without any delays. Everything was great!"

ข้อดี: "Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats"
ข้อเสีย: "Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all"

ข้อเสีย: "More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,"

ข้อดี: "On time.. .short flight"
ข้อเสีย: "Cramped seats"

ข้อดี: "Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out."
ข้อเสีย: "An apppology for a start and hopefully some compensation"

ข้อดี: "Nothing"
ข้อเสีย: "No communication of baggage fees - desperate service"

ข้อดี: "Good because of direct flight"

ข้อดี: "wifi. while boarding staff try to sort us with seats numbers, good, but the procedure should be improved. friendly staff."
ข้อเสีย: "boarding was delayed till last minutes before takeoff. no meal included in ticket (ok, it's a lowcoster)."

ข้อดี: "WiFi with some entertainment resources"
ข้อเสีย: "No food/no drinks, unexpected"

ข้อดี: "I like the organized way they did the boarding. Less chaotic and allow passengers ample time to board the plane"

ข้อเสีย: "Flight was delayed by an hour."

ข้อดี: "Fare"
ข้อเสีย: "They do not give even water I feel they should take some charge and at least provide tea coffee and light snacks like sandwich etc"

ข้อดี: "On time"

ข้อเสีย: "It was one hour late"

ข้อดี: "Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast."
ข้อเสีย: "Not enough directions signage when arrived in KLIA2."

ข้อดี: "New aircraft A320-200 NEO"
ข้อเสีย: "Flight delay without information. Delay almost 1:45hrs."

ข้อดี: "Just for budget flights"
ข้อเสีย: "Seats, boarding, delays"

ข้อดี: "Early departure and landing one hour ahead of scheduled time"
ข้อเสีย: "The check-in baggage came out one hour later the landing."

ข้อเสีย: "They lost a passenger after the boarding pass was presented. Seems impossible but they managed it They charge you for luggage but only allow you 15 kilograms which is too little for a standard suitcase"

ข้อเสีย: "I was not allowed on board due to absence of a transit visa for HongKong (I had few hours transit there before my next flight back to EU). I am allowed to stay up to 48h in HK airport for transit without any visa, I had to quickly find and purchase the flight ticket to HK with another airlines, with them it was no problem to fly to HK for transit. All other few flights with AirAsia were bad as well. We were refused to get water as a complimentary during a log flight from HK to Manila. Every flight was always delayed up to ~1 h."

ข้อดี: "Nothing. Well it's over now and that's wonderful."
ข้อเสีย: "Asked for an aisle seat was ignored and given the worst seat last row middle seat not enough legroom to have my knees in front of me I'm 5'7 and my seat doesn't go back so the personI fro t of me reclines so I'm forced to rest my head against this jerk because there's nowhere else for it to go. No entertainment everything costs extra and they even tried to say you couldn't bring any of your own food/drink on board. Worst flight ever."

ข้อดี: "Competitive price, good regional carrier, especially short flights."
ข้อเสีย: "There were confusion trying to check in before obtaining the boarding pass at the KL airport. After that, everything went well."

ข้อเสีย: "Everything also must charge, the worst one is even you pay them money they still want to charge extra, seat is the smallest among all airline."

ข้อเสีย: "They do not necessarily seat minor children with their parents. Much bigger fight to get them to seat families together, which should be standard practice in the age of COVID. Below average legroom. Much less than in America and elsewhere."

ข้อเสีย: "Seats together."

ข้อดี: "Seats were not comfortable nor were they worth any upgrades offered flight is cheap if only flying with carry on, not fit for a full vacation. All accessories will be charged. It is the spirit airline of Asia."

ข้อดี: "ไม่มี"
ข้อเสีย: "ราคา"

ข้อดี: "Seat was good .. the flight was not full"

ข้อเสีย: "ลูกเรือ"

ข้อดี: "ราคาถูก"
ข้อเสีย: "สะดวกสบาย"

ข้อดี: "Easy boarding"
ข้อเสีย: "Tiny seats, no complimentary food or beverage"

ข้อดี: "I liked everything except"
ข้อเสีย: "Not enough legroom"

ข้อดี: "โอเค"
ข้อเสีย: "-"

ข้อดี: "No complementary foods, snacks or drinks offered. No problem since a short flight."

ข้อดี: "Price and smooth flight"

ข้อเสีย: "ทัวร์จีนเยอะ"

ข้อดี: "On time, comfortable and inexpensive. Terrific value"
ข้อเสีย: "Just know that you have to preorder and pay for any drinks or meal."

ข้อเสีย: "We used flightnetwork through kayak. During purchase there was nothing saying check in bags weren't included. It's an international flight! After reading the confirmation email also saw nothing about it, only some ambiguous message about checking with the airline. THIS IS IMPORTANT! WHY WOULD YOU NOT MENTION IT AT SOME POINT. If I need to go to the airline to "check" that YOU didn't forget to tell me something then what the hell is the point of using your service?! I had to pay 144 dollars, more than a single ticket!"

ข้อดี: "Boarded on time, arrived in Bangkok 20 minutes early, no problems getting my bags checked in even though I was late arriving to the airport. You do have to buy luggage allowance beforehand to avoid getting completely gouged though & do it over the phone as their website is almost completely nonfunctional."
ข้อเสีย: "For a 4+ hour flight they should at least give you water and peanuts instead of either making you buy a meal beforehand (on airasia's website which simply does not work if you are using a mobile phone) or pay extortionate prices ($3 for a teeny bottle of water) on board- I realize it's a budget airline but since they don't let you bring liquids through security passengers have no choice but to pay these ridiculous prices if we don't want to completely dehydrate."

ข้อดี: "We paid extra for the quit zone seats and we ended up having having the row to ourselves. Unlike the other reviews I am seeing we were not charged an excess baggage fee and were over by five kilos. The seats were fairly comfortable but again we had the whole row to ourselves."
ข้อเสีย: "No food or drink offered at all. Not even water...."

ข้อดี: "I had no real issues with this flight. I had just enough room, overhead bins were bigger than expected so no issues there."
ข้อเสีย: "You'll be charged for anything that you buy on the plane so try to come prepared with water and snacks to save a bit of money."

ข้อดี: "Nice staff. Quick check-in, don't carry more than 30 lbs per piece, they will charge you at least just a gram more."
ข้อเสีย: "Not enough variety of food, meals are so small. If you are hungry take care of grab some food before enter to the plane."

ข้อดี: "The initial cost"
ข้อเสีย: "First, there is no entertainment system at all. Second, even though airlines like Qantas have shown that there is no reason to turn electronic devices off before, during and after flights, AirAsia won't even allow you to have your device in flight mode. So backward! Also, you'll find that their website is not easy to deal with and they will nickel-and-dime you for everything."

ข้อดี: "Crew was okay"
ข้อเสีย: "the plane was dirty and hot and arrived at airport late"

ข้อดี: "New planes. Efficient boarding process"
ข้อเสีย: "We checked only 1 standard bag per persona and had to pay $72USD per bag at check in!!! And everything else cost money as well -- even water in the plane. And a person over 6' should buy extra leg room as the seats are cramped."

ข้อดี: "Safe flight, information in multiple languages"
ข้อเสีย: "Having to buy even tea and soda. When I ordered Lipton iced tea and instead received hot tea, the stewardesses acted like it was very inconvenient to change it."

ข้อเสีย: "I tried to pay for bags in advance but was unable to. When I got to the airport I was charged a large fee ny checked luggage."

ข้อเสีย: "They charge $60 for checked baggage even though it's an international flight"

ข้อดี: "I like that it was easy to buy the flight."
ข้อเสีย: "I hate that it was impossible to cancel the flight. I tried numerous ways to cancel my flight within 12 hours of making the reservation. I could not find any way to get in touch with the airline to cancel this flight. So, I'm out the $149 airfare."

ข้อดี: "Quick boarding, on time, professional staff. Can get cheap food ahead of time, but only recommended if you won't have time to eat otherwise because the food isn't great."
ข้อเสีย: "No individual seat entertainment, less legroom than other carriers"

ข้อดี: "Nothing! Didn't even give us water when I asked for one."
ข้อเสีย: "The website did not clearly indicate that we have to pay for our luggages. We had to pay $72/baggage and we had 8 baggages. This was our first time with AirAsia and we felt we were robbed. No consideration at all!"

ข้อดี: "Flight was on time."
ข้อเสีย: "I was charged more than $100 for 1 check in bag, 15 kg for international flight from Cambodia to Thailand. If my bag were over 15 kg but less than 20 kg then price would be 50-60% higher. I did not even ask how much I would pay if my single check in bag were over 20 kg. Obviously, if you have any check in bag you pay at least a double price for your flight. Leg space is designed for slim and trim Asians, all others who don't fit this description have problems."

ข้อดี: "The staff were friendly and polite."
ข้อเสีย: "There was a slight delay."

ข้อดี: "Smooth flight"
ข้อเสีย: "Everything went smoothly except boardingeverything went as planned except the boarding process is a bit strange and confusing not many people knew exactly what to tell us where to go in order to board a flight. We were then taken to a different gate locked up escalators only two exit another gate everything went as planned except the boarding process is a bit strange and confusing. Not many people knew exactly what to tell us where to go in order to board a flight. We were then put one of us take it to a different gate locked up escalators only two exit another gate"

ข้อเสีย: "The website is not so user-friendly with a lot of bugs. I have tried to book an extra luggage via the website but it was impossible. But at the airport i have paid the extra luggage easily (18$ for 20kg) Siem Riep to Bangkok."

ข้อดี: "The flight was short from Phuket to Bangkok that was the only good thing."
ข้อเสีย: "Not wheel chair friendly - I boarded & departed the shuttle bus to the plane & the plane last due to little assistance from Thai AirAsia. The customer service was lacking for those needing additional assistance. Also they charged for everything extra - food, check bags, etc. Tired to sell their merchandise the whole time. Budget/low cost, never again. Thai language was not an issue."

ข้อดี: "Decent price from point a to b."
ข้อเสีย: "Baggage allowance and fees - absolutely ridiculous."

ข้อดี: "Fairly comfortable seats and enough room for an airline that isn't too pricey. I received food even on my short flights."

ข้อดี: "Nothing."
ข้อเสีย: "They tried to make me pay almost 400 Canadian dollars for my 20 kg bag! I ended up still having to pay 87 Canadian but because it was unexpected it was unimpressive to say the least. Then once on board they won't even give you water or anything!!! What a joke. Not what we are used to in Canada."

ข้อดี: "the flight attendants were very attractive"
ข้อเสีย: "Charged extra for all checked in luggage. Limited to 7kg carry on, all additional luggage must be checked in and paid for Charged for beverages Charged for food Check in closes 1 HOUR prior to departure. If you try to check in 59 minutes or less prior to your flight, you must change your flight and pay a flight change fee. If you have a connecting flight, in the same country with this airline, they do NOT ticket, or check your bags thru to your 2nd flight. Thus, after your first flight, you must wait for your bags, then check in for your second flight. This will ensure that you miss your connecting flight, unless you have at least 2.5 hours between flights, which may result in an additional charge if you miss your connecting flight. We dealt with 3 agents at 3 different locations prior to our first flight and NONE of them told us that we did not have sufficient times between flights, which resulted in us missing our flight and paying for a flight change. Our flight ended up costing 75% extra. I have flown throughout the world on many different airlines and have NEVER seen an airline with these operating procedures/policies. They need to change the name of this airline to NICKEL AND DIME, or to TIGHTWADS OF THE SKY. Will NEVER fly Air Asia again."

ข้อเสีย: "The stewardess was too rude. Not a professional at all"

ข้อดี: "Rates, Food prices, airplane condition"
ข้อเสีย: "It could be more comfortable. Other airlines seats offer more space and reclining."

ข้อดี: "Great fare."
ข้อเสีย: "A woman checked us in at DMK, flying to Phuket. She was poor at customer service and very unfriendly. I asked to borrow a scissor to cut a tie strap so that I can adjust the weight of my bags. Knowing it's a waste of her time she hid the scissor underneath a piece of paper and answered me that she didn't have one. I pointed it to her, she claimed that it wasn't hers. Long story short, I demanded another agent for help."

ข้อดี: "You get a cheap fare."
ข้อเสีย: "You pay more than the ticket for each piece of check in, for each leg, which has a nominal weight limit of 15kg. No outside food or drink. Tiny seats, which for a 6' male, had severe legroom issues with a bottle of water in the seat pocket."

ข้อเสีย: "I did not like having to pay almost $90 for my bag at the airport. I wish I had received notice from kayak that this was not included in the flight."

ข้อดี: "Low cost airline. Gets you from point A to B relatively cheaply."
ข้อเสีย: "Their website was confusing and didn't offer an option to pre-purchase checking in luggage. So I had to pay a much more to do so when I got to the check-in booth at the airport. Very little leg room. Thank goodness the flight was short."

ข้อดี: "Plane did not crash."
ข้อเสีย: "Double charged me for a single checked bag. Nah check was almost as much as the ticket. I bought a ticket from Cambodia to chiang Mai, which had a stop in Bangkok. They charged me for each connecting leg. Smallest seats I have ever sat in in a plane. Terrible experience will never fly again."

ข้อดี: "Check in was very quick in Phuket, From the start to finish, it only took about 5 minutes."
ข้อเสีย: "This was a short flight from Phuket to Bangkok, a non stop, and the airline managed to lose one of our bags. What truly irks me, is that they charged extra for the extra baggage, and then when we arrived, they could not even track the bag to tell us where it was. When I asked what their procedure was, I was informed, they would search for the bag for 7 days, and then if not found, they would search for another 7 days. Sounds like 14 days to me...Then if they did not find the bag, we could file a claim. Fortunately, they did find the bag after about 1 week. To find out that they had located the bag, we had to keep calling them. Not at any time did they give us a call to inform us, or give us an update. With so many other airlines flying this route, we have decided it would be better to choose another airline"

ข้อดี: "Nice flights with AirAsia. they were on time for the most part and comfortable as you can get for a bargain flight."
ข้อเสีย: "No movies or music. Just sit and read magazines."

ข้อเสีย: "At the airport, had to pay $36 US for each checked bag for each segment of the trip. So for two of us with a stopover in Bangkok enroute to Chaing Mai, we had to pay $144 US to get our bags on the plane. We will never fly Air Asia again. And I will be wary of using Kayak as we were not sufficiently warned besides the normal - Airlines may charge for baggage."

ข้อเสีย: "Refused to check our baggage through Bangkok to our connection AirAsia flight. Spent two hours claiming and rechecking in understaffed chaos"

ข้อเสีย: "I tried paying for checked baggage while checking in online, but the website would always ignore my checked baggage selections no matter which option I select - it just wouldn't add the checked baggage payment to the checkout. Then, when I was dropping off baggage I was charged $72 per small bag!!! This is offensive and ridiculous to charge $72 per 10Kg bag when their website isn't even allowing to prepay at a lower rate. This may have been OK if this was a low-coster with $50 flights, but this was a $500 ticket and I did not expect to pay another $144 for checking in bags. To make matters worse, we had 3 small bags and intended to check all 3 in, now we did not want to pay $216, so we took one of the bags with us and of course had to part with the christmas presents that we wrapped for each other at the security line. We also paid for "hot seat" - this is yet another rip off. Hot seat does not add extra legroom, no extra comfort, just an earlier boarding time, so that you can spend more time in the stuffy cabin. Food and entertainment was not even present on the flight. You had to pre-purchase food to get any and none was sold on the flight, the didn't even offer a glass of water, not even for a fee."

ข้อดี: "Only relatively low ticket price, nothing else."
ข้อเสีย: "This is a budget airline. Very little leg room and even water is sold on the flight. The price for checked in luggage was ~70 US $ a piece, which reduced the benefit of inexpensive airfare."