หาโปรโมชั่นเที่ยวบินระหว่างประเทศไป เชียงใหม่

ข้อเสีย: "We got drinking water after landing. Would be better to provide some snacks on the way out."

ข้อดี: "Brilliantly safety-conscious crew but very personable."
ข้อเสีย: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

ข้อดี: "Crew are efficient and friendly"
ข้อเสีย: "Portion of food could have been slightly bigger"

ข้อดี: "Good meal"
ข้อเสีย: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

ข้อดี: "Lovely people. Lovely service. Good food."

ข้อเสีย: "Good job"

ข้อเสีย: "An hour delay for no expressed reason is not acceptable."

ข้อดี: "I'm very justifying for the flight."

ข้อดี: "Airfare was reasonably priced."
ข้อเสีย: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

ข้อดี: "love the food"

ข้อเสีย: "Getting our bags took a long time"

ข้อดี: "Services"
ข้อเสีย: "Non"

ข้อดี: "Easy to book, travel and get around with."
ข้อเสีย: "The on board snack isn’t great."

ข้อดี: "Friendly staff overall good experience."
ข้อเสีย: "Only issue is there is no alchohol on these flights."

ข้อเสีย: "Nothing"

ข้อดี: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
ข้อเสีย: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."

ข้อดี: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
ข้อเสีย: "Vegetarian food option"

ข้อดี: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
ข้อเสีย: "Loved everything"

ข้อดี: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
ข้อเสีย: "None."

ข้อดี: "Service"
ข้อเสีย: "Delay"

ข้อดี: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
ข้อเสีย: "Nothing."

ข้อดี: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
ข้อเสีย: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

ข้อดี: "Very good"

ข้อดี: "Very nice"

ข้อดี: "Crew was friendly and helpful, boarding was easy, flight was smooth"
ข้อเสีย: "No entetainment, food just a pretty untasty sandwich"

ข้อดี: "smooth as silk"

ข้อเสีย: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

ข้อเสีย: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

ข้อดี: "Friendly staff through every step of the way."
ข้อเสีย: "Vegan food options would be a wonderful addition. Everything else was great!"

ข้อดี: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
ข้อเสีย: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

ข้อเสีย: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

ข้อดี: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
ข้อเสีย: "Fish sandwich wasn't my favorite"

ข้อดี: "Ground and in flight service, food, aircraft"

ข้อดี: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
ข้อเสีย: "Nothing that I can think of."

ข้อดี: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
ข้อเสีย: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

ข้อดี: "Food is good for a short flight. The crew were professional."
ข้อเสีย: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

ข้อดี: "Good flight, reasonable price"
ข้อเสีย: "Nothing"

ข้อดี: "Everything was first rate and efficient"
ข้อเสีย: "Nothjng"

ข้อดี: "Great flight. On time. The crew was polite and professional. Nice experience."

ข้อดี: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

ข้อเสีย: "Food was with meat."

ข้อดี: "Such an amazing experience! From start to finish!"

ข้อดี: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

ข้อดี: "New and comfortable plane."
ข้อเสีย: "Last call came much earlier than described at check in"

ข้อดี: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

ข้อดี: "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"

ข้อดี: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."

ข้อเสีย: "plane was 30- 45 minutes late leaving BKK and about 20 minutes late leaving KK"

ข้อดี: "Friendly crew, tasty small meal, not new but well maintained cabin"
ข้อเสีย: "Slightly dated cabin"

ข้อเสีย: "Boarding could be better organized3"

ข้อเสีย: "Direct tarmac to plane without bus"

ข้อเสีย: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

ข้อเสีย: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."

ข้อดี: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"

ข้อดี: "Snack was great"

ข้อเสีย: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"

ข้อเสีย: "Ancient plane"

ข้อดี: "Food and entertainment were consistently good."
ข้อเสีย: "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."

ข้อดี: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."

ข้อดี: "Good food"
ข้อเสีย: "Flight was over an hour late"

ข้อเสีย: "On time departure and arrival."

ข้อดี: "Simple, no surprises is a good thing"
ข้อเสีย: "Nothing, everything was great."

ข้อดี: "Plane was nice."
ข้อเสีย: "Food was horrible"

ข้อเสีย: "Excellent service and perfect time."

ข้อดี: "Short flight but full service with flat bed business class, was not expecting that!"

ข้อดี: "Very short flight"
ข้อเสีย: "N/A"

ข้อดี: "Evetything"

ข้อดี: "The B-class seats are fine."
ข้อเสีย: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."

ข้อดี: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
ข้อเสีย: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."

ข้อดี: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
ข้อเสีย: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

ข้อดี: "Value Friendly staff Cleanliness of plane"

ข้อดี: "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."

ข้อดี: "Same"
ข้อเสีย: "Same"

ข้อดี: "Quality"

ข้อดี: "Very nice and friendly staff. We were fed a small meal on a very short flight."
ข้อเสีย: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."

ข้อดี: "Nice plan, nice crew, left on time"
ข้อเสีย: "Please offer a vegetarian option for the snack"

ข้อเสีย: "Its dirty."

ข้อเสีย: "No snacks or drinks offered between meals."

ข้อดี: "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."

ข้อดี: "Cabin atmosphere. Staff attitude. Cleanliness and modern."
ข้อเสีย: "Seat is not very comfortable. Too straight up."

ข้อดี: "On time"
ข้อเสีย: "Nothing"

ข้อดี: "Every thing"
ข้อเสีย: "Nothing"

ข้อดี: "Friendly staff and airport folk! Smooth and easy all around!"

ข้อดี: "Very Spacious between seats and very clean"

ข้อดี: "Organized polite people"

ข้อเสีย: "Home"

ข้อดี: "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."

ข้อดี: "Fast in flight service and good entertainment options for a short flight."
ข้อเสีย: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."

ข้อดี: "Al ways friendly and helpful"

ข้อเสีย: "The company canceled my booking"

ข้อเสีย: "Boarding a Thai Airways flight is always a bit chaotic... there is typically an unexplained delay of unknown duration. once on board, service is very good."

ข้อดี: "Perfect. Nice."

ข้อดี: "Flying in 747 again"

ข้อเสีย: "Old plane"

ข้อดี: "Smiles"
ข้อเสีย: "Slightly dated fittings"

ข้อดี: "Excellent, clean, up to date plane."
ข้อเสีย: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."

ข้อดี: "The staff, the plane, their sense of urgency. I loved it. We got to our destination on time!"

ข้อเสีย: "1. Boarding passes were not available online or at JFK Airport. We were required to go to transfer desk at Suvarnabhumi Airport to get boarding pass."

ข้อดี: "Efficient and timely check in and boarding. Spacious leg room. Friendly crew. Yummy snacks (margarita roll and solar dried banana) were a nice surprise!"

ข้อเสีย: "I wasn't able to go on this flight, or on the trip at all due to the COVID-19 outbreak, and the airline has not responded to my request for a refund or credit yet."

ข้อดี: "We boarded and took off early"
ข้อเสีย: "A little bit bigger free water bottle"

ข้อเสีย: "The charge for extra baggage was three times the cost of my ticket. Outrageous!"

ข้อดี: "The flight attendants were very attractive"
ข้อเสีย: "The flight was delayed 20 minutes."

ข้อดี: "Everything was ok"
ข้อเสีย: "It left late"

ข้อดี: "The flight itself was OK."
ข้อเสีย: "I had to check a bag. My friend, who is Thai, Called the airline and was given the price of 450 baht to check a bag. I called about an hour after that to actually pay for checking a bag and they told me that it was 1225 baht ($41). The other person had made a mistake and that the price was 1225 if I want to ship my bag. When I asked them About the discrepancy in price, the man was rude and told me that The other person had made a mistake and that the price was 1225 if I want to ship my bag. I had to pay the high price because I had no other way to get my bag to Phuket. Afterwards someone I met told me that the price for the Westerners is always higher but three times the price is outrageous and I will never fly with that airline again."

ข้อดี: "Cheap flight!"
ข้อเสีย: "Damage to luggage and their compensation is a pittance. Took the legs off my suitcase and gave me USD $6. The flight was very uncomfortable as AC is not used until up in the air, so we boarded and sat in 25C+ until we were airborne."

ข้อเสีย: "The speakers were too loud and the hostess can’t do anything about it."

ข้อดี: "The seat was comfortable and easy to use."
ข้อเสีย: "It was a very brief flight so it didn’t leave much for entertainment or food. The staff were a little abrupt, but mostly kind. For a couple of hours, it was okay!"

ข้อเสีย: "Luggage fees are exorbitant! $100 for two suitcases of 20 kilos."

ข้อดี: "I booked a flight and feet combo and the whole experience was well organized"
ข้อเสีย: "No snacks but whatever"

ข้อดี: "Fast to board Economical"
ข้อเสีย: "Too cold Didn’t know about luggage charge"

ข้อเสีย: "Missed thefkight"

ข้อดี: "Attentiveness of Aircrew."
ข้อเสีย: "Nothing"

ข้อดี: "Boarding was fast and the flight was comfortable."
ข้อเสีย: "We were delayed about 15 minutes, but they didn't say anything it just happened."

ข้อดี: "The seats were nice and boarding was quick."
ข้อเสีย: "The flight was a bit delayed, but not by much."

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Kind crew."
ข้อเสีย: "Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing."

ข้อเสีย: "It would be nice if they gave us a little snack."

ข้อดี: "Friendly and easy flight. Good value for money."
ข้อเสีย: "As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand"

ข้อเสีย: "Quick easy flight. On time. Good service. New plane."

ข้อดี: "Seat was fairly comfortable"
ข้อเสีย: "The leg room was really small"

ข้อดี: "Basic flight"

ข้อดี: "Ok"

ข้อเสีย: "No explanation why a long delay and change of gate at DM airport"

ข้อดี: "The plane appeared clean, and they gave us complimentary small bottles of water."
ข้อเสีย: "They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight."

ข้อเสีย: "The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it."

ข้อเสีย: "Missing an arm seat"

ข้อดี: "Nok air is a nice airline"

ข้อดี: "Super easy hassle free and nice staff :)"

ข้อดี: "On time"
ข้อเสีย: "Just serve water"

ข้อดี: "กัปตันขับดี"
ข้อเสีย: "ดีเล 20 นาที"

ข้อดี: "Bad experience. Waste my money."
ข้อเสีย: "Staff no help me"

ข้อดี: "Cheap and very cheerful. Great airline at great prices. Highly recommend"

ข้อเสีย: "First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination."

ข้อดี: "Smiles"

ข้อเสีย: "This flight was 2 hours late"

ข้อเสีย: "Bus gate"

ข้อเสีย: "Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?"

ข้อดี: "Staff on plane was excellent"
ข้อเสีย: "Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first."

ข้อดี: "Everything was efficient and we'll run."
ข้อเสีย: "The airplane was not very clean."

ข้อดี: "Crew Snack"
ข้อเสีย: "Mechanical issue on plane Need to deplane and board another 2.5 hour delay"

ข้อดี: "Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately."

ข้อดี: "Kind check in service and luggage allowance"

ข้อดี: "This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior."
ข้อเสีย: "No online check in."

ข้อดี: "None"
ข้อเสีย: "Delayed 2 hours"

ข้อดี: "The flight arrived 20 earlier than scheduled."

ข้อดี: "Nothing"
ข้อเสีย: "We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience"

ข้อดี: "Left on time and arrived early....No frills friendly service in brand new planes."

ข้อดี: "Everything was very fast and efficient."

ข้อดี: "ไม่มี"
ข้อเสีย: "ราคา"

ข้อเสีย: "ลูกเรือ"

ข้อดี: "ราคาถูก"
ข้อเสีย: "สะดวกสบาย"

ข้อดี: "On time departure and arrival, quick baggage return"
ข้อเสีย: "Vegetarian bundled meal very basic and would have been great to have the option of buying one of the other meals at purchase."

ข้อเสีย: "It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before."

ข้อเสีย: "We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late."

ข้อดี: "Ok"
ข้อเสีย: "25 min delay departure."

ข้อดี: "Efficient loading of passengers. Friendly staff. Convenient to off load from both ends of plane."
ข้อเสีย: "Narrow seats very cramped when seat in front reclined."

ข้อดี: "โอเค"
ข้อเสีย: "-"

ข้อเสีย: "Legroom"

ข้อเสีย: "Fantastic"

ข้อดี: "Airasia crew were very helpful."

ข้อดี: "Very delayed with no announcements!"
ข้อเสีย: "Absolutely, no let room."

ข้อดี: "The price"
ข้อเสีย: "No drinks, no entertainment, no real service and very cramped. It is what is for the price!"

ข้อเสีย: "ทัวร์จีนเยอะ"

ข้อดี: "Just fly. Nothing on service"

ข้อดี: "The price the plane is also very spacious and comfortable"

ข้อดี: "Great price, comfortable"
ข้อเสีย: "No free wifi"

ข้อดี: "Super efficient boarding and really good seat alloted to me. Web check in saves a lot of time and hassle."

ข้อเสีย: "Food"

ข้อดี: "All went okay"
ข้อเสีย: "Small seat pitch, only 29 inches"

ข้อดี: "Seating and friendly staff"

ข้อดี: "We weren't able to pre-book baggage on a third party site, and the direct AirAsia site was crashing the day we had to book. The baggage cost more than the flight. Never again."
ข้อเสีย: "Baggage cost"

ข้อดี: "The flight itself was very reasonably priced."
ข้อเสีย: "They charged us for a checked bag and it is on a sliding weight scale. If you check your bag be prepared to pay more if it is over 15kilograms. Also, there is no complimentary beverage service. Snacks and drinks are available for a fee. The seats are pretty small. If you have longer legs expect them to hit the tray table even when it's in its full upright position."

ข้อดี: "We boarded quickly. It was cheapish."
ข้อเสีย: "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."

ข้อดี: "everything"
ข้อเสีย: "nothing"

ข้อดี: "Cheap and eas."

ข้อดี: "Flight was on time"
ข้อเสีย: "Flight id designed for people who travel super light. Tourist who do not read reviews are taken by surprise at the last moment (at the registration desk) and have no choice but to buy the second ticket for their luggage. The web site does not fully disclose luggage policy. No leg room"

ข้อดี: "Quick on time boarding and departure. Crew was professional and helpful."

ข้อดี: "Good food warm service"

ข้อเสีย: "Luggage fee should be more clear when booking"

ข้อดี: "Fast boarding. On time."
ข้อเสีย: "No snacks - not even cookies or nuts. No TV. Seats did not recline. But they did go out of their way to try to sell Air Asia souveniers"

ข้อเสีย: "i somehow got sent to the wrong city where i thought i booked"

ข้อดี: "everything was as described and expected... economical and reliable"
ข้อเสีย: "not even a peanut or water... know before you go!"

ข้อดี: "Punctual and no issues"

ข้อเสีย: "extra charge for luggages no water on flight"

ข้อดี: "Easy transfer, read the bad reviews. We had no issue bringing in food by the crew. Seriously these are cheap flights. They are giving you choices and pay accordingly according to your choices."
ข้อเสีย: "Terminal changed twice so it was a bit confusing"

ข้อดี: "Overall all went very well with no shortcomings. It was ahead of schedule."
ข้อเสีย: "Well the only thing to make crew/ overall experience EXCELLENT would be more really pro-active, caring sevice mentality ... but really it verged on EXCELLENT anyway, just because I have no criticisms. Well done!"

ข้อเสีย: "No food or beverages served, seats wouldn't recline, bag fee"

ข้อเสีย: "Caution if you wait to pay for luggage at the terminal, you willget robbed. A 22kg extra bag cost $280 USD . More than the cost of 3 passengers to fly from Bangkok to Pucket"

ข้อเสีย: "delays"

ข้อดี: "The flight itself was fine. No issues."
ข้อเสีย: "I paid $144 USD to check 2 bags because Kayak give me the option of including checked bags (I thought it was already included) and didn't inform me of the need to pay for checked luggage ahead of time to avoid high fees."

ข้อเสีย: "I understand cutting back on certain physical luxuries (i.e. space, water, snacks), but when you cut back on customer service is when I sever ties."

ข้อดี: "Very friendly crew!"
ข้อเสีย: "Zero legroom"

ข้อเสีย: "Not even a small glass of water...really? That is not right."

ข้อดี: "Very tight seating."

ข้อดี: "Helped me with additional baggage and didn't exploit that I had forgotten to book my luggage."

ข้อเสีย: "kayak"

ข้อดี: "I got to the airport with my wife and when I checked our two average sized suitcases I was told it would cost an additional 6000 baht - even though I had already paid for one suitcase per ticket. The check in person was helpful but I couldn't find my proof of payment so my wife and I spent some frantic minutes pulling weight out of our bags and into our carry on finally getting the price down to 3800 baht. I've since found my proof of payment and hope that Air Asia will reimburse me but the whole exercise sucked hugely."