|เที่ยวบินมาถึงใน||ไทเป ไต้หวัน เถาหยวน และสนามบินอื่นๆ|
|เที่ยวบินออกจาก||กรุงเทพมหานคร ท่าอากาศยานสุวรรณภูมิ และสนามบินอื่น|
|สายการบิน||ไทยไลอ้อนแอร์, NokScoot, แอร์มาเก๊า, ฮ่องกงแอร์ไลน์, สกู๊ต, ไทเกอร์แอร์ ไต้หวัน, คาเธ่ย์ แปซิฟิค, ฟิลิปปินส์แอร์ไลน์, เจ็ทสตาร์ เอเชีย, ไชน่าแอร์ไลน์, มาลินโดแอร์, รอยัลบรูไนแอร์ไลน์, เอวาแอร์, เวียดนามแอร์ไลน์|
ข้อดี: Not a thing
ข้อเสีย: Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline.
ข้อดี: Quick and easy checkin, boarding. Hospitality of the crew was great.
ข้อเสีย: Food quantity and entertainment
ข้อดี: On time take off and landed earlier than scheduled
ข้อเสีย: Poor ventilation
ข้อเสีย: The flight was cancelled, we had to buy tickets on different airline, we demand refund for flight cancelled due to technical reasons
ข้อดี: Had never heard of them but turned out to be great.
ข้อเสีย: flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least.
ข้อดี: On time.
ข้อดี: i did not see any entertainment.
ข้อดี: Crew on Singapore airlines were very helpful, friendly and accommodating.
ข้อเสีย: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.
ข้อดี: Nothing other than punctuality.
ข้อเสีย: After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service.
ข้อเสีย: Seats are super cramped and recline doesn't do much.
ข้อดี: Friendly staff
ข้อดี: Friendly staff and very accomodating
ข้อเสีย: Did not enjoy the food choice, tv needed repairs
ข้อดี: The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks
ข้อเสีย: On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad
ข้อดี: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks
ข้อดี: Staff very professional
ข้อเสีย: Touch screen not working, no entertainment on entire flight
ข้อดี: Getting off the flight.
ข้อเสีย: More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines.
ข้อดี: Fluid check in and on time departure. Pleasant staff
ข้อเสีย: The lounge is awful.
ข้อดี: The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights
ข้อเสีย: The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior.
ข้อดี: Great crew
ข้อเสีย: Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!
ข้อดี: Seats were comfortable, plane left in time.
ข้อเสีย: No water given to passengers
ข้อดี: I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.
ข้อเสีย: The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date
ข้อดี: Cheerful cabin crew
ข้อเสีย: Not much legroom
ข้อดี: Fast Check In and Boarding
ข้อเสีย: Old Aircrafe Totally no Service
ข้อเสีย: The flight was a pretty good flight for budget
ข้อดี: Basic no frills airline. Good baggage allowance
ข้อเสีย: Very poor website
ข้อดี: On time. Roomy seats. Good customer service. Food was good.
ข้อเสีย: Didn't fly from Atlanta.
ข้อดี: Comfortable and relaxing!
ข้อดี: Services verygood
ข้อเสีย: Smell was so bad
ข้อดี: Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!
ข้อดี: You can check-in luggage for free. Not like Airasia
ข้อเสีย: Delays, of course.
ข้อดี: The crew are ok. They should find jobs with other, better airlines.
ข้อเสีย: Flight delayed on both legs. Delay management horrible, call centre was worse.
ข้อดี: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.
ข้อเสีย: Cramped seats
ข้อดี: No fuss, well organised.
ข้อดี: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay
ข้อเสีย: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems
ข้อเสีย: Change to HiFly plane - noticeable difference in most aspects
ข้อดี: seats and airplane are in superior state
ข้อเสีย: the food and boarding
ข้อดี: Friendly crew, always available and happy to help
ข้อเสีย: Boarding was late
ข้อดี: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
ข้อเสีย: BYojet shouldn't be with Kayak get rid of them.
ข้อดี: Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean.
ข้อเสีย: No instructions for passengers who are in transit. Instructions on where to go would help. This could be done in the flight before we disembark and also at the exit gate.
ข้อดี: Crew were polite on boarding, and throughout flight when seen then
ข้อเสีย: Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down
ข้อดี: The service is good!!!
ข้อดี: 2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided.
ข้อเสีย: Can't think of anything. Trip was pretty nice.
ข้อดี: The clean and modern aircraft.
ข้อเสีย: The food could be improved
ข้อดี: Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form
ข้อเสีย: Took too long (more than 1 hour in queue) to check in at Sydney
ข้อดี: Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat
ข้อเสีย: The food was a bit salty this time.
ข้อเสีย: The choice of English language films were limited. I did not enjoy the food too much
ข้อดี: All good
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