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View of Charles River from our room which had a balcony. Room was comfortable but bathroom small. TV is huge.
Bar and restaurant over-priced - $18 for a burger which was a pre-fab. Glass elevators and open courtyard which extends to upper floors not good for those with acrophobia.
Wonderful hotel, but be prepared for a Boston price tag.
Everything at the Hyatt is always clean & comfortable & the staff are terrific.
The prices for Boston hotels are over the top compared to the rest of the country.
$40 a night parking
Staff was extremely helpful and accommodating. The pool was salt water? It was nice to not have dry skin after a swim because it wasn’t chlorinated. I books the city view room and the view was nice to wake up to.
$40 a day for parking and $55 a day for valet parking. The street parking is horrendous - you have to download an app to pay for parking and they still ticket you well before the two hours is up. You’re not even able to move to another spot if there is one that is open - you have to move to a different spot in a different zone - there is literally only two zones for the whole street which is about 3/4 mile long- you are timed out of a zone for 3 hrs so even if you manage to move to another spot now you can’t go back to the only two available zones in that area. It’s pretty much highway robbery. Everything is old and rusty. You can see the years of wear and tear in the furniture. To access the pool you have to go thru a walkway and it’s located on top of the garage - so it’s alittle inconvenience. There’s constant renovations so it was noisy during the night time.
Extra unexpected fees.
Location. Views. Cleanliness. Mass
Massive parking and pet fee. No coffee or breakfast. Shop downstairs was way overpriced. Bottle of Pepsi was $3.47?? Overall I think this hotel was way too much money for what you get.
Very pleasant stay
The hotel staff are great. Good buffet breakfast. Very helpful Wendy sent things I left in my room by mistake.
Best experiences I've ever had
Hotel staff were excellent, helpful, and very accommodating when there was a mix-up with room assignments. We really appreciated their friendly and gracious service.
breakfast was very good comfort
parking was an additional coast. We had two cars $80 total you can hear what is going on in the whole way and next-door room
Not a view of the Charles and just ok
Good elevator security, location, friendly doormen, the staff apologized for not taking care of my water problem or leaving a note.
Didn't fix the loud banging noise when I used the hot water in the bathroom sink, mold in the shower drain, shower clothes line didn't work, no Boston papers available, coffee poor quality, Starbucks croissants were day old and cost $4+, I had a view over industrial Boston, obstructed by the gym. Even the gym faced away from the water.
Easy about 1 mile walk to back bay.
Room smelled musty. First was given a room that wasn't cleaned properly. A shirt was in the corner of the room and a black mascara mark on the pillow. Then was moved to a room with a balcony which was nicer but still smelled musty and had eaten food(baba ganoush) left in the fridge. Housekeeping needs to improve! Will never stay again. Hyatt Regency in East Boston by the airport is way better!
Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service.
Sophisticated and contemporary, Hyatt Regency Boston/Cambridge is a stylish hotel overlooking the Boston skyline. A proud recipient of the AAA Four Diamond Award, the Boston hotel features rooms with breathtaking views of the scenic Charles River and downtown Boston. Nestled between legendary colleges and universities and conveniently located just minutes from historic attractions our Cambridge hotel is the ideal place to conduct business, academic pursuits or leisure and exploration in Boston.
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