kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
Loved the staff! Super friendly
The bed were extremely unfomfortable! The mattress was old and dented, unable to sleep on one side of the bed. Bad water pressure in the shower. Had to ask for towels and toilet paper several times. Missed cleaning 2 days. Drinking water was relatively expensive at the hotel.
Driving up to hotel, we were a little concerned with the safety. You have to drive down a construction road, under a bridge where a few rough locals relax on rafts to hustle tourists. Our hotel however was hidden in a corner and sits right on the water. If you book, request a 1st floor room since the sliding glass doors open all the way and you can literally step on of your room on to the beach.
The location of the beach, the friendliness of the staff nice big rooms
The continental "breakfast" This is ok if you just like brown bread . The breakfast should either be free or give customers the option not to pay for it. There was no no lunch or dinner facilities available so perhaps this needs to be clearly stated. Maybe list as room only with tea and coffee making facilities
Staff overly helpful and very flexable
Menus in room for breakfeast were differntly priced to the ones in reception causing inconsistencies. Staff unclear to us as guests re prices, eg we booked on lline for $65 us we stayed an extra night and was nottold it would be an extra $10 us until we were checking out. The manager was very fair and gave us the price we were expecting to pay. We understood there has been a recent change over of staff though
Being over charged
There was abolutely nothing I liked about this facility, except perhaps it's location.
This was one of the worst hotels I have ever stayed at. The room was totally filthy. The bathroom light fixture was layered with dirt/dust. The floor looked as if it had been mopped with dirty water. Paint was peeling in various places. There was mildew on the floor around the tub. I complained to management. Also, they have a weird policy of charging more for a room if you use a debit card vs a credit card. I ate one meal in their restaurant, around 7 pm, a basic chicken and rice dinner, and it took a good half hour for it to be served. Don't go here people!!! Booking.com, if you read this.. I took pictures of my room. I would liket to discuss this matter further! Please don't list this filthy hotel!!!
Located in Ocho Rios, Kaz Kreol Beach Lodge & Wellness Retreat is a 5-minute drive from Mahogany Beach and 6 minutes from Turtle River Park. Featured amenities include luggage storage and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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