รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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5.2
ข้อดี: Drop off and pick up were easy
ข้อเสีย: Car had obviously been previously smoked in
รีวิวจาก
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10.0
ข้อดี: Excellent customer service
ข้อเสีย: Nothing. Perfect experience
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4.0
ข้อดี: Drop off was not "super easy" there were issues. It was not unacceptable though.
ข้อเสีย: The pickup I rented at first, I kept only 2 weeks because it had high mileage and had been beaten half to death by previous renter(s). I exchanged it for another and it was cleaner, slightly lower mileage, but the check engine light kept coming on. Also F150's have door code unlock but the vehicle security code sticker had been removed from the glove box. It's nearly impossible to reach the location staff via phone. You *might* get someone to return your call the next day if you get through to a fluent english-speaking customer service person.
รีวิวจาก
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7.2
ข้อดี: The car.
ข้อเสีย: Really no interaction or assistance at pick up. Car was not as clean inside and outside as it should have been.
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2.0
ข้อเสีย: The line for picking up the car was insane. Enterprise, National & Alamo were all combined into one line for one counter with only a few people working. I had to wait in line for over an hour just to check in. Then the car we were given absolutely reeked of weed and clearly hadn't been cleaned thoroughly -- there was sticky residue on the seats and food crumbs on the floor. Won't be renting with Alamo again.
รีวิวจาก
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7.2
ข้อเสีย: Inside of vehicle smelled like marijuana
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6.4
ข้อเสีย: Dropoff was not the best.
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5.2
ข้อเสีย: Alamo was closed and we were forced to re-locate to the enterprise counter. This was not a big deal, but when we tried to get our full size car we were informed only pickup trucks and mini vans were available. Since we were traveling with 5 people we needed a full size pickup truck, of which only one was available. When we got in the truck it had a strong stench of marijuana and would not start. The truck was very dirty and had spilled foods and drinks all over the car. I found someone who worked for enterprise and they told me just to pick out a different vehicle. I opted for a van, which was also very dirty and smelled like a wet dog. This was the best they could do I was told. The vehicle drove great and I had no issues dropping off.
รีวิวจาก
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2.0
ข้อเสีย: I didn’t get to rent my car because I wasn’t told I had to have a retiring flight in order to book. Took my $55 deposit which hasn’t been put back on my credit card yet.
รีวิวจาก
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2.0
ข้อดี: Nothing...they would not rent me a car even though I had enough money in the bank to buy a car lol. I had a debit card and no credit card...really? It's 2020!
ข้อเสีย: Understanding that not everyone wants to live their life in credit debt so some people only pay cash and if they don't have the cash, they don't buy it!
รีวิวจาก
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10.0
ข้อดี: Drop off was extremely easy
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10.0
ข้อดี: Everything about Alamo was quick and easy. I will use them again for sure.
รีวิวจาก
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5.2
ข้อดี: Drop off and pick up were easy
ข้อเสีย: Car had obviously been previously smoked in
รีวิวจาก
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4.0
ข้อดี: Drop off was not "super easy" there were issues. It was not unacceptable though.
ข้อเสีย: The pickup I rented at first, I kept only 2 weeks because it had high mileage and had been beaten half to death by previous renter(s). I exchanged it for another and it was cleaner, slightly lower mileage, but the check engine light kept coming on. Also F150's have door code unlock but the vehicle security code sticker had been removed from the glove box. It's nearly impossible to reach the location staff via phone. You *might* get someone to return your call the next day if you get through to a fluent english-speaking customer service person.
รีวิวจาก
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2.0
ข้อเสีย: The line for picking up the car was insane. Enterprise, National & Alamo were all combined into one line for one counter with only a few people working. I had to wait in line for over an hour just to check in. Then the car we were given absolutely reeked of weed and clearly hadn't been cleaned thoroughly -- there was sticky residue on the seats and food crumbs on the floor. Won't be renting with Alamo again.
รีวิวจาก
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6.4
ข้อเสีย: Dropoff was not the best.
รีวิวจาก
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5.2
ข้อเสีย: Alamo was closed and we were forced to re-locate to the enterprise counter. This was not a big deal, but when we tried to get our full size car we were informed only pickup trucks and mini vans were available. Since we were traveling with 5 people we needed a full size pickup truck, of which only one was available. When we got in the truck it had a strong stench of marijuana and would not start. The truck was very dirty and had spilled foods and drinks all over the car. I found someone who worked for enterprise and they told me just to pick out a different vehicle. I opted for a van, which was also very dirty and smelled like a wet dog. This was the best they could do I was told. The vehicle drove great and I had no issues dropping off.
รีวิวจาก
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2.0
ข้อเสีย: I didn’t get to rent my car because I wasn’t told I had to have a retiring flight in order to book. Took my $55 deposit which hasn’t been put back on my credit card yet.
รีวิวจาก
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2.0
ข้อดี: Nothing...they would not rent me a car even though I had enough money in the bank to buy a car lol. I had a debit card and no credit card...really? It's 2020!
ข้อเสีย: Understanding that not everyone wants to live their life in credit debt so some people only pay cash and if they don't have the cash, they don't buy it!
รีวิวจาก
