| วันจันทร์ | 05:00 - 23:45 |
| วันอังคาร | 05:00 - 23:45 |
| วันพุธ | 05:00 - 23:45 |
| วันพฤหัสบดี | 05:00 - 23:45 |
| วันศุกร์ | 05:00 - 23:45 |
| วันเสาร์ | 05:00 - 23:45 |
| วันอาทิตย์ | 05:00 - 23:45 |
| วันจันทร์ | 00:00 - 23:59 |
| วันอังคาร | 00:00 - 23:59 |
| วันพุธ | 00:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 23:59 |
| วันศุกร์ | 00:00 - 23:59 |
| วันเสาร์ | 00:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 23:59 |
ข้อเสีย: They raised the price without considering the previous reservation. It seems there is no relationship between Kayak and Hertz.
ข้อเสีย: They didn’t have the vehicle that had been reserved.
ข้อดี: Brand new car
ข้อเสีย: Very friendly and helpful costomer service
| วันจันทร์ | 00:00 - 23:59 |
| วันอังคาร | 00:00 - 23:59 |
| วันพุธ | 00:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 23:59 |
| วันศุกร์ | 00:00 - 23:59 |
| วันเสาร์ | 00:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 23:59 |
Good service
ข้อดี: Good service. The staff was very friendly. It was easy the entire processs ( to get and return the car).
ข้อเสีย: The car had a child lock and did not open from inside. All the time I had to wait someone open the door from the outside.
No shuttles to pick us up or car available
ข้อดี: I never had a bad experience like this we a car rental. Nothing good to say
ข้อเสีย: Our flight was delayed half an hour. When we got to the airport, we were still within the one hour limit before they could cancel ou resevation (this policy was not displayed anywhere on the website or mentioned to us during the booking) but there were no shuttle to pick us up. I called their call center on an international charge and they said they canceled the reservation and could not guarantee the SUV we reserved or the rate. When we got to their location by shuttle, about half an hour later, they didn't have the car we booked though they gave us a bigger car but no air conditioning and the USB ports did not work. Just a nightmare we endure for a few days until we decided to drive all the way back there to switch cars. No discounts for the inconvenience. The people were nice but made us feel like they were doing us a favor to give us a bigger car to fit our bags when we could have fit everything in the SUV
| วันจันทร์ | 05:00 - 23:45 |
| วันอังคาร | 05:00 - 23:45 |
| วันพุธ | 05:00 - 23:45 |
| วันพฤหัสบดี | 05:00 - 23:45 |
| วันศุกร์ | 05:00 - 23:45 |
| วันเสาร์ | 05:00 - 23:45 |
| วันอาทิตย์ | 05:00 - 23:45 |
ข้อเสีย: No signage for how to return the car. Customers just have to remember they were in terminal 3 and that they need to go to the top floor of the parking garage. There were no signs on the street or in the garage
Becarefull with overseas service provider in Brazil
ข้อเสีย: Got a car from Unidas. The car had strange noises. On 3rd day didn't turn on. Wasted half a day waiting for mechanic and toll truck. I couldn't take a trip the same day to a different town to switch cars so I asked if I could get it the next day and they would reimburse me 1 day. They said it was ok. They never did. So I paid in advance for 1 day which I didn't have a car. Rip off. Spoke to costumer service they said they would solve the matters, never did either.
The worst rental car experience of my life.
ข้อดี: Nothing.
ข้อเสีย: Good morning! Im finaly back to the states. When arrived at the GRU sao paulo airport 1,30 AM on the 19th of July there was no Alamo courtesy van available, the driver had been sleeping I was told by the localiza rental car co driver who gave me a lift to the Alamo office to pick up the rental. Upon arrival I found a sleepy attendant. I PRESENTED HER MY RESERVATION and the also the ibsurance previously bought on the site. She informed me I needed to buy new insurance from her since the INS. I HAD WAS NOT VALID IIN BRAZIL. she also td me my credit card was no good , so I gave her a new one...then she said my rental was for the city of Curitiba , about 300 miles away and she had no car was available at her location (GRU)anyway. SO BECAUSE I HAD MY 85 YEAR OLD FATHER AND 77 YEAR OLD MOTHER WITH ME I HAD TO TAKE A TAXI TO CURITIBA, THE DRIVER GAVE ME A " DEAL" AND CHARGED ME 1899 REALS, CLOSE TO 600 US DOLLARS. TO TAKE ME TO MY booked location, according to the Alamo woman. Once I arrived to Curitiba they tried to charge 4.5 times the amount on the rental, although waved the Sao Paulo , different location fee...Alamo in Curitiba, Brazil they froze 7000 reals from my credit card, about 2,7 thousand Dollars. Alamo mentioned again I had no valid insurance for Brazil and attempted to sell me insurance again., Since my card was froze up to the limit I could not enjoy and pay for tourist acticties such as dining, museum visits, shopping, etc... I make a formal request for Alamo or Kayak to pay me back my 600 dollars spend on the taxi. I have receipts, etc to back it up. Thank you very much, luiz A. PEREIRA
ข้อดี: Easy and fast return
Return inspection was reasonable not like others that spend time trying to find a small issue on the vehicle specially if you have not bought their insurance
Alamo did not charge car wash fee like others do is the car is not 100% clean in and out - kind of impossible after few days and rain
New car
ข้อเสีย: Slow pick up process at the counter
Foi otimo
ข้อดี: Gostei bastante do servico.
ข้อเสีย: Gostaria que tivesse mais aviso sobre seguro do carro. Para alguém que está vindo de fora do país, oque se vê no site parece ser o unico valor que e necessario para retirar o carro. O Alamo sendo uma companhia multinacional deveria explicar isso melhor. Todo país tem suas regras para alugar um carro, mas essa informação seria importante na decisão final para alugar. Fora que ajudaria quem ta vindo de fora se preparar melhor financeiramente.
Missing basics.
ข้อดี: Car model
ข้อเสีย: Not even a clock was available in the car. I lost my purchased car insurance because the location did not recognize my online car insurance I bought when I did car reservation.
ข้อดี: Easy and fast return
Return inspection was reasonable not like others that spend time trying to find a small issue on the vehicle specially if you have not bought their insurance
Alamo did not charge car wash fee like others do is the car is not 100% clean in and out - kind of impossible after few days and rain
New car
ข้อเสีย: Slow pick up process at the counter
Foi otimo
ข้อดี: Gostei bastante do servico.
ข้อเสีย: Gostaria que tivesse mais aviso sobre seguro do carro. Para alguém que está vindo de fora do país, oque se vê no site parece ser o unico valor que e necessario para retirar o carro. O Alamo sendo uma companhia multinacional deveria explicar isso melhor. Todo país tem suas regras para alugar um carro, mas essa informação seria importante na decisão final para alugar. Fora que ajudaria quem ta vindo de fora se preparar melhor financeiramente.
Becarefull with overseas service provider in Brazil
ข้อเสีย: Got a car from Unidas. The car had strange noises. On 3rd day didn't turn on. Wasted half a day waiting for mechanic and toll truck. I couldn't take a trip the same day to a different town to switch cars so I asked if I could get it the next day and they would reimburse me 1 day. They said it was ok. They never did. So I paid in advance for 1 day which I didn't have a car. Rip off. Spoke to costumer service they said they would solve the matters, never did either.
The worst rental car experience of my life.
ข้อดี: Nothing.
ข้อเสีย: Good morning! Im finaly back to the states. When arrived at the GRU sao paulo airport 1,30 AM on the 19th of July there was no Alamo courtesy van available, the driver had been sleeping I was told by the localiza rental car co driver who gave me a lift to the Alamo office to pick up the rental. Upon arrival I found a sleepy attendant. I PRESENTED HER MY RESERVATION and the also the ibsurance previously bought on the site. She informed me I needed to buy new insurance from her since the INS. I HAD WAS NOT VALID IIN BRAZIL. she also td me my credit card was no good , so I gave her a new one...then she said my rental was for the city of Curitiba , about 300 miles away and she had no car was available at her location (GRU)anyway. SO BECAUSE I HAD MY 85 YEAR OLD FATHER AND 77 YEAR OLD MOTHER WITH ME I HAD TO TAKE A TAXI TO CURITIBA, THE DRIVER GAVE ME A " DEAL" AND CHARGED ME 1899 REALS, CLOSE TO 600 US DOLLARS. TO TAKE ME TO MY booked location, according to the Alamo woman. Once I arrived to Curitiba they tried to charge 4.5 times the amount on the rental, although waved the Sao Paulo , different location fee...Alamo in Curitiba, Brazil they froze 7000 reals from my credit card, about 2,7 thousand Dollars. Alamo mentioned again I had no valid insurance for Brazil and attempted to sell me insurance again., Since my card was froze up to the limit I could not enjoy and pay for tourist acticties such as dining, museum visits, shopping, etc... I make a formal request for Alamo or Kayak to pay me back my 600 dollars spend on the taxi. I have receipts, etc to back it up. Thank you very much, luiz A. PEREIRA
Missing basics.
ข้อดี: Car model
ข้อเสีย: Not even a clock was available in the car. I lost my purchased car insurance because the location did not recognize my online car insurance I bought when I did car reservation.
| วันจันทร์ | 00:00 - 23:59 |
| วันอังคาร | 00:00 - 23:59 |
| วันพุธ | 00:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 23:59 |
| วันศุกร์ | 00:00 - 23:59 |
| วันเสาร์ | 00:00 - 23:59 |
| วันอาทิตย์ |
| วันจันทร์ | 05:00 - 23:45 |
| วันอังคาร | 05:00 - 23:45 |
| วันพุธ | 05:00 - 23:45 |
| วันพฤหัสบดี | 05:00 - 23:45 |
| วันศุกร์ | 05:00 - 23:45 |
| วันเสาร์ | 05:00 - 23:45 |
| วันอาทิตย์ | 05:00 - 23:45 |
ประเภทรถเช่ายอดนิยม | รถขนาดกะทัดรัด |
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