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kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
วันจันทร์ | 07:00 - 20:00 |
วันอังคาร | 07:00 - 20:00 |
วันพุธ | 07:00 - 20:00 |
วันพฤหัสบดี | 07:00 - 20:00 |
วันศุกร์ | 07:00 - 20:00 |
วันเสาร์ | 07:00 - 20:00 |
วันอาทิตย์ | 07:00 - 20:00 |
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อดี: Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!
ข้อเสีย: Fees and taxes are what they are, what can you do??
ข้อเสีย: Car interior could’ve been cleaner
ข้อดี: The process was quick and easy. Thank you for that.
ข้อเสีย: The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
ข้อเสีย: Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
Cold as ice
ข้อดี: Found the rental counter very easily -
ข้อเสีย: Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.
National Rocks!
ข้อดี: Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.
Fastest rental experience of any car rental compan
ข้อดี: No prolonged initial rental process, no pressure to accept unneeded extra charges, cars available of size and type as advertised, can choose your car from those available
ข้อเสีย: Nothing; great experience
ข้อดี: easy, fast in and out
No problem at Orlando
ข้อดี: No problem at Orlando MCO
ข้อเสีย: No problem at Orlando MCO
ข้อดี: Fast dropoff.....good service
Fine
ข้อดี: Got the job done
ข้อเสีย: Nothing really
Lack of good communication and service at MCO
ข้อเสีย: I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.
ข้อดี: Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!
ข้อเสีย: Fees and taxes are what they are, what can you do??
National Rocks!
ข้อดี: Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.
Fastest rental experience of any car rental compan
ข้อดี: No prolonged initial rental process, no pressure to accept unneeded extra charges, cars available of size and type as advertised, can choose your car from those available
ข้อเสีย: Nothing; great experience
ข้อดี: easy, fast in and out
ข้อดี: Fast dropoff.....good service
ข้อเสีย: Car interior could’ve been cleaner
ข้อดี: The process was quick and easy. Thank you for that.
ข้อเสีย: The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
ข้อเสีย: Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
No problem at Orlando
ข้อดี: No problem at Orlando MCO
ข้อเสีย: No problem at Orlando MCO
Fine
ข้อดี: Got the job done
ข้อเสีย: Nothing really
Cold as ice
ข้อดี: Found the rental counter very easily -
ข้อเสีย: Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.
Lack of good communication and service at MCO
ข้อเสีย: I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อดี: From pickup thru drop off a very easy smooth experience. Used the airport kiosk the process was quick and easy. At drop off literally just returned the keys gave mileage staff was very friendly.
ข้อดี: Skip the counter option saved us so much time. It was super easy.
ข้อดี: The check-in kiosk saved so much time! The other Rental counters had at least an HOUR wait. We were done in less than 5 minutes.
ข้อเสีย: Nothing
ข้อดี: Very friendly and helpful
ข้อดี: I liked being followed up with actual managers at the Orlando terminal, but it was a day late.
ข้อเสีย: A lot could have been better. Actually having a car for us to pick up in Orlando when we arrived. When we got there, the line was out the terminal for rental cars. They overbooked more cars than their fleet could handle so we had to take a taxi to Sarasota from Orlando.
ข้อดี: Staff at alamo in Orlando are always super nice and efficient!!
ข้อเสีย: Price was a bit high in comparison.
ข้อเสีย: Good experience
ข้อเสีย: Initially tried to put me in a different class of car than what i ordered (and payed extra for) was able to get what i wanted without too much issue, but just should have given the upgraded vehicle initially
ข้อเสีย: It was great experience. Thanks.
ข้อดี: Drop off was quick and friendly.
ข้อเสีย: Long line to check in to get a car. Sent to the lot and told to take any car in a certain row. That row was empty. Back to desk to find someone to help. All car rental counters in Orlando were super busy.
ข้อดี: Check in and drop-off, super easy. The check-in employee was outstanding,
ข้อเสีย: Do a walk around with each customer to clearly notate existing flaws or if you don't..... have an app like insurance companies do, in which customer can report, upload pictures, statement, or video related to the vehicle.
ข้อเสีย: Clear instructions for rental service
Not clean
Limited options under luxury
Uncomfortable waiting area
ข้อดี: Skip the counter option saved us so much time. It was super easy.
ข้อดี: The check-in kiosk saved so much time! The other Rental counters had at least an HOUR wait. We were done in less than 5 minutes.
ข้อเสีย: Nothing
ข้อดี: Very friendly and helpful
ข้อดี: Staff at alamo in Orlando are always super nice and efficient!!
ข้อเสีย: Price was a bit high in comparison.
ข้อเสีย: Good experience
ข้อเสีย: Initially tried to put me in a different class of car than what i ordered (and payed extra for) was able to get what i wanted without too much issue, but just should have given the upgraded vehicle initially
ข้อดี: Check in and drop-off, super easy. The check-in employee was outstanding,
ข้อเสีย: Do a walk around with each customer to clearly notate existing flaws or if you don't..... have an app like insurance companies do, in which customer can report, upload pictures, statement, or video related to the vehicle.
ข้อดี: From pickup thru drop off a very easy smooth experience. Used the airport kiosk the process was quick and easy. At drop off literally just returned the keys gave mileage staff was very friendly.
ข้อเสีย: It was great experience. Thanks.
ข้อดี: Drop off was quick and friendly.
ข้อเสีย: Long line to check in to get a car. Sent to the lot and told to take any car in a certain row. That row was empty. Back to desk to find someone to help. All car rental counters in Orlando were super busy.
ข้อดี: I liked being followed up with actual managers at the Orlando terminal, but it was a day late.
ข้อเสีย: A lot could have been better. Actually having a car for us to pick up in Orlando when we arrived. When we got there, the line was out the terminal for rental cars. They overbooked more cars than their fleet could handle so we had to take a taxi to Sarasota from Orlando.
ข้อเสีย: Clear instructions for rental service
Not clean
Limited options under luxury
Uncomfortable waiting area
วันจันทร์ | 06:00 - 23:59 |
วันอังคาร | 06:00 - 23:59 |
วันพุธ | 06:00 - 23:59 |
วันพฤหัสบดี | 06:00 - 23:59 |
วันศุกร์ | 06:00 - 23:59 |
วันเสาร์ | 06:00 - 23:59 |
วันอาทิตย์ | 06:00 - 23:59 |
ข้อเสีย: Check out at the Orlando airport garage was very slow.
ข้อดี: Fast service
ข้อเสีย: Took a minivan because they didn’t have any upgrade available
ข้อดี: Yes and yes
ข้อเสีย: plan for the desk and cars to be in terminal A not in both as the website states. Having someone with mobility issues made this difficult with no pre-planning.
ข้อดี: Fast and easy transaction.
ข้อเสีย: Nothing, it was great already
ข้อดี: Nobody could find our reservation so we switched to Alamo
ข้อเสีย: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
ข้อดี: Staff was super informative and helpful. Really made my travel easy and stress free
ข้อเสีย: Literally nothing
ข้อดี: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
ข้อเสีย: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
ข้อเสีย: I change the drop off location and because of that they charge me 369$ I was so mad.
ข้อเสีย: I got to the airport and found out that I had an expired license and no photo-card to prove that I had in fact renewed it. Called my DMV and was told that I could request a certification letter that could be emailed immediately. Manager at desk would not print out paperwork, and told me that they wouldn't accept it anyway, even though this is common practice in these cases. They were completely unaccommodating and dismissive. Went to Alamo two days later and they accepted it (after I had to print it out at my hotel). I know I was at fault for not having the card in the first place, but they could have handled it a lot better.
ข้อดี: That I was able to cancel the rental free of charge.
ข้อเสีย: When I booked, i put the rental at Sanford Airport, but the I actually had to be transferred to Orlando international, which is 40 minutes away. I didn’t realize that fact because there was only a very small ‘transfer’ section at the bottom of the confirmation email. There was nothing explaining the transfer process throughout the rental form.
ข้อดี: Car was easy to pick up from Orlando.
ข้อเสีย: The car keeo giving me signs of malfunctiona for collision radars.
ข้อเสีย: Check out at the Orlando airport garage was very slow.
ข้อดี: Yes and yes
ข้อเสีย: plan for the desk and cars to be in terminal A not in both as the website states. Having someone with mobility issues made this difficult with no pre-planning.
ข้อดี: Fast and easy transaction.
ข้อเสีย: Nothing, it was great already
ข้อดี: Staff was super informative and helpful. Really made my travel easy and stress free
ข้อเสีย: Literally nothing
ข้อดี: Car was easy to pick up from Orlando.
ข้อเสีย: The car keeo giving me signs of malfunctiona for collision radars.
ข้อดี: Nobody could find our reservation so we switched to Alamo
ข้อเสีย: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
ข้อดี: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
ข้อเสีย: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
ข้อเสีย: I change the drop off location and because of that they charge me 369$ I was so mad.
ข้อเสีย: I got to the airport and found out that I had an expired license and no photo-card to prove that I had in fact renewed it. Called my DMV and was told that I could request a certification letter that could be emailed immediately. Manager at desk would not print out paperwork, and told me that they wouldn't accept it anyway, even though this is common practice in these cases. They were completely unaccommodating and dismissive. Went to Alamo two days later and they accepted it (after I had to print it out at my hotel). I know I was at fault for not having the card in the first place, but they could have handled it a lot better.
ข้อดี: That I was able to cancel the rental free of charge.
ข้อเสีย: When I booked, i put the rental at Sanford Airport, but the I actually had to be transferred to Orlando international, which is 40 minutes away. I didn’t realize that fact because there was only a very small ‘transfer’ section at the bottom of the confirmation email. There was nothing explaining the transfer process throughout the rental form.
วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
ข้อดี: The dropoff was very easy.
ข้อเสีย: The type of car I was told I had was a Nissan Pathfinder (or similar). I am sorry but a Kia is not similar. Under the seats were disgusting and nothing at all fancy about this vehicle. No power anything, no bluetooth, seriously plain Jane. Wait time to pick up the vehicle was over an hour with only 1 person working. First and last time renting with hertz.
ข้อเสีย: Paid for a midsize SUV. Received a small SUV.
Manager was a jerk and offered no solutions.
ข้อเสีย: A 2.5 hour wait to get my reserved car. We didn’t leave until midnight with my two toddler children. Apparently when we left the property the reservation wasn’t complete. I tried extending my reservation due to the Texas ice storm but no one online or phone could find our reservation. So back to the airport we go to try to do it in person. Couldn’t keep the car. Got a much smaller car for twice the price. It was quite the frustrating process.
ข้อดี: Overall the van was what we expected and drop off was very easy. I appreciated the van being full of fuel when I picked up. I have had many experiences of picking up a car partial full then you are suppose to return at the same level but no less, that is very frustrating to deal with that.
ข้อเสีย: Waited in a long line to pick up and even with a reservation that was prepaid it took quite awhile. When we went to the garage to get our car, the spot they sent us to was not our car. I wait in another long line to get help to get our actual vehicle. They couldn't figure it out. Meanwhile my husband walked around the entire parking garage until he found the van with the license plate that was on our ticket. It took over an hour from start to finish to just get our car. With a reservation that was prepaid I would have never expected this. We had been traveling for over 10 hours and I had two little kids and two elderly parents with me. It was really frustrating to take so long just to get the right car and to be the person who fixed it in the end. No one was even a little apologetic or seemed to care about the inconvenience.
ข้อเสีย: We booked the car under my name using my friends credit card and there was nothing that came up as a warning that said the names need to be the same. So when we got there we were told we could not rent the car with my name and her credit card. I do not have credit cards. The only way to fix it was to cancel the reservation and rebook it and an extra $300! Nobody was able to change the name simply into her name. It made for a very embarrassing and uncomfortable situation after a long flight! There should be something that indicates that the names need to match on the reservation in the credit card.
ข้อดี: Staff complained about condition of crappy car they issued me.
ข้อเสีย: Stay away from hertz. They shoul stick to making flea collars. Maybe they can put them in their cars. They could use them.
ข้อดี: The drop off was super easy.
ข้อเสีย: The first vehicle I was given had a bad key. The key literally fell apart as I attempted to start the car. I was lucky this happened before I accepted the car and left the garage. On the other hand - I had to unload the car, go back to the help desk, get another car, and try again - this added another 30-45 minutes to the normal "wait in line to get your rental car" pain.
ข้อดี: Staff was good, car was good
ข้อเสีย: The 1/2 hour wait in a long line to pickup the car was totally unacceptable and unnecessary. There were 8 computer stations and only 2 being used.
ข้อดี: Drop off was super easy
ข้อเสีย: The pickup was a nightmare we waited over an hour for the car. The car smelled like smoke. Was not a great rental experience
ข้อเสีย: I was renting a car from MCO airport.
Waited in line for for and hour I finally get to the front desk and ALL All the computers crashed and shut down they rebooted waited for 1 hour more and still they weren't working.So I couldn't wait any longer and
went to another company paid twice as much but I had it in 20 min.
If they fixed the glitch quickly I wouldn't stay and got the SUV with them.
Sorry
I might try you again my next trip is in April.
Then May and July.
Fix the glitch.
ข้อดี: Drop off easy the pick up process was horrendous. I saw first hand why the car rental businesses offsite are much better.
ข้อเสีย: The manager on site tried his best but sometimes the renters make it harder than it should be.
ข้อดี: Car was clean and met our needs while in Florida.
ข้อเสีย: Process to rent the car in the airport was slow, even though I already had made the reservation and paid online.
ข้อดี: Overall the van was what we expected and drop off was very easy. I appreciated the van being full of fuel when I picked up. I have had many experiences of picking up a car partial full then you are suppose to return at the same level but no less, that is very frustrating to deal with that.
ข้อเสีย: Waited in a long line to pick up and even with a reservation that was prepaid it took quite awhile. When we went to the garage to get our car, the spot they sent us to was not our car. I wait in another long line to get help to get our actual vehicle. They couldn't figure it out. Meanwhile my husband walked around the entire parking garage until he found the van with the license plate that was on our ticket. It took over an hour from start to finish to just get our car. With a reservation that was prepaid I would have never expected this. We had been traveling for over 10 hours and I had two little kids and two elderly parents with me. It was really frustrating to take so long just to get the right car and to be the person who fixed it in the end. No one was even a little apologetic or seemed to care about the inconvenience.
ข้อดี: Drop off easy the pick up process was horrendous. I saw first hand why the car rental businesses offsite are much better.
ข้อเสีย: The manager on site tried his best but sometimes the renters make it harder than it should be.
ข้อดี: Car was clean and met our needs while in Florida.
ข้อเสีย: Process to rent the car in the airport was slow, even though I already had made the reservation and paid online.
ข้อดี: The dropoff was very easy.
ข้อเสีย: The type of car I was told I had was a Nissan Pathfinder (or similar). I am sorry but a Kia is not similar. Under the seats were disgusting and nothing at all fancy about this vehicle. No power anything, no bluetooth, seriously plain Jane. Wait time to pick up the vehicle was over an hour with only 1 person working. First and last time renting with hertz.
ข้อเสีย: Paid for a midsize SUV. Received a small SUV.
Manager was a jerk and offered no solutions.
ข้อเสีย: A 2.5 hour wait to get my reserved car. We didn’t leave until midnight with my two toddler children. Apparently when we left the property the reservation wasn’t complete. I tried extending my reservation due to the Texas ice storm but no one online or phone could find our reservation. So back to the airport we go to try to do it in person. Couldn’t keep the car. Got a much smaller car for twice the price. It was quite the frustrating process.
ข้อเสีย: We booked the car under my name using my friends credit card and there was nothing that came up as a warning that said the names need to be the same. So when we got there we were told we could not rent the car with my name and her credit card. I do not have credit cards. The only way to fix it was to cancel the reservation and rebook it and an extra $300! Nobody was able to change the name simply into her name. It made for a very embarrassing and uncomfortable situation after a long flight! There should be something that indicates that the names need to match on the reservation in the credit card.
ข้อดี: Staff complained about condition of crappy car they issued me.
ข้อเสีย: Stay away from hertz. They shoul stick to making flea collars. Maybe they can put them in their cars. They could use them.
ข้อดี: The drop off was super easy.
ข้อเสีย: The first vehicle I was given had a bad key. The key literally fell apart as I attempted to start the car. I was lucky this happened before I accepted the car and left the garage. On the other hand - I had to unload the car, go back to the help desk, get another car, and try again - this added another 30-45 minutes to the normal "wait in line to get your rental car" pain.
ข้อดี: Staff was good, car was good
ข้อเสีย: The 1/2 hour wait in a long line to pickup the car was totally unacceptable and unnecessary. There were 8 computer stations and only 2 being used.
ข้อดี: Drop off was super easy
ข้อเสีย: The pickup was a nightmare we waited over an hour for the car. The car smelled like smoke. Was not a great rental experience
ข้อเสีย: I was renting a car from MCO airport.
Waited in line for for and hour I finally get to the front desk and ALL All the computers crashed and shut down they rebooted waited for 1 hour more and still they weren't working.So I couldn't wait any longer and
went to another company paid twice as much but I had it in 20 min.
If they fixed the glitch quickly I wouldn't stay and got the SUV with them.
Sorry
I might try you again my next trip is in April.
Then May and July.
Fix the glitch.
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อดี: Cx-5 is a nice car. Upgraded bc they didn’t have my model.
ข้อเสีย: Pick up process is atrocious. Poor signage. Way understaffed. The people were fine. There just were not enough to handle the paperwork load. Very slow service just to get the keys. Change process on the phone is difficult
ข้อดี: Staff in Orlando was very helpful, except the wait in line was more than 30 minutes
ข้อดี: Car smelled on sigarette smoke, wipers were worn out making the car unusable when it rained.
ข้อเสีย: A ln easy to find customer service number. More responsive represenattive.
ข้อดี: Staff was ok but did not recognize my preferred status
ข้อเสีย: Really long lines at pick up. Only one employee working, waited nearly an hour to get vehicle.
ข้อดี: The process was quick on both ends.
ข้อเสีย: The vehicle was filthy on the inside and had an odor. Additionallly, it had a strange configuration and was difficult to fold seats down to allow room for our luggage. Would have been nice to be able to see the vehicle before being stuck with it.
ข้อดี: Car was fine.
ข้อเสีย: The agent tried to trick me into upgrading and lied about vehicle availability. Unethical business practice to clearly achieve commission.
ข้อดี: Drop-ff was so easy!
ข้อเสีย: When picking up maybe a little less condescending thanks
ข้อเสีย: Windshield wiper fluid was low. The rest excellent.
ข้อเสีย: The clerk sold me up and then I ended up in a car which was smaller than I ordered for more money when I specifically told him I was only concerned for space.
ข้อดี: Yes and yes
ข้อดี: The process was super easy for both pick up and drop off. The experience was great.
ข้อดี: Staff was ok but did not recognize my preferred status
ข้อดี: Drop-ff was so easy!
ข้อเสีย: When picking up maybe a little less condescending thanks
ข้อเสีย: Windshield wiper fluid was low. The rest excellent.
ข้อดี: The process was super easy for both pick up and drop off. The experience was great.
ข้อดี: Staff in Orlando was very helpful, except the wait in line was more than 30 minutes
ข้อเสีย: Really long lines at pick up. Only one employee working, waited nearly an hour to get vehicle.
ข้อดี: Yes and yes
ข้อดี: Cx-5 is a nice car. Upgraded bc they didn’t have my model.
ข้อเสีย: Pick up process is atrocious. Poor signage. Way understaffed. The people were fine. There just were not enough to handle the paperwork load. Very slow service just to get the keys. Change process on the phone is difficult
ข้อดี: Car smelled on sigarette smoke, wipers were worn out making the car unusable when it rained.
ข้อเสีย: A ln easy to find customer service number. More responsive represenattive.
ข้อดี: The process was quick on both ends.
ข้อเสีย: The vehicle was filthy on the inside and had an odor. Additionallly, it had a strange configuration and was difficult to fold seats down to allow room for our luggage. Would have been nice to be able to see the vehicle before being stuck with it.
ข้อดี: Car was fine.
ข้อเสีย: The agent tried to trick me into upgrading and lied about vehicle availability. Unethical business practice to clearly achieve commission.
ข้อเสีย: The clerk sold me up and then I ended up in a car which was smaller than I ordered for more money when I specifically told him I was only concerned for space.
วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
ข้อดี: When we finally reached the counter the agent was very friendly and personable.
ข้อเสีย: We waited in line almost 2 hours to pick up our car. Ridiculous. Initially there were 2 agents working to service a multitude of people. Another agent did open another window. Once we got our paperwork we were told to pick any car from a certain section. When we arrived to that section there were no available cars. Luckily the garage attendant assisted us with finding one. I do feel they could do better with the pick up process as they know how many cars are rented at a specific time.
ข้อเสีย: Excellent staff and best rates!!!
ข้อดี: Staff was very helpful both in picking up and dropping off the car.
ข้อเสีย: There were some stains on the driver's seat in the car, which didn't make me feel any better about the car I was provided. I look at my car rentals as an opportunity to try out a car that I wouldn't normally get to use, so usually it's something more special t me.
ข้อเสีย: I was told I had to buy the electronic toll service because there were no manual lanes in Florida. That was not true
ข้อดี: Car had nice features
ข้อเสีย: Spent over an hour in the line to get the car. Unacceptable.
ข้อดี: Car was ok
ข้อเสีย: Pick up totally sucked. Waited 2 hours in line!
ข้อดี: Drop off was easy
ข้อเสีย: Pick up sucked. There was a 2 hour long line.
ข้อดี: Nothing. They didn't have the car we booked and way overbooked them. Only had 1 check out person.
ข้อเสีย: Everything. Too long to list individually
ข้อเสีย: I stood in line for 2.5 hours and then was dismissed telling us they no longer had any vehicles(at1am) and to return at 6 a.m. I was told i would get one days rate plus 20% off which I did not. It also cost me $70 extra for transportation to and from my hotel. I will never rent from this company again. Car ran fine and was clean, drop off was quick and easy but that’s all I will say was good.
ข้อดี: The car was clean.
ข้อเสีย: We rented a full size suv, this was definitely not full sized! The quote I was quoted on kayak was way higher upon arrival.
ข้อดี: Everything was so smooth
ข้อเสีย: Pretty long check in line so maybe another associates
ข้อดี: The staff at the pick up were helpful and saw the issues we were having with the choices and helped us get a somewhat decent SUV.
ข้อเสีย: The price was different than what was quoted.
We chose the compact SUV but the options couldn’t even be considered SUV’s. The staff noticed it and said we could chose from the next level up. When we finally found one that was ok we noticed that the screen on the dashboard was going crazy and not usable. So at the exit the attendant had us park and look at other SUV’s. These other ones all smelled like liquor or weed. We finally found one that was decent and decided we’ve had enough. It was late and this took over an hour. I’m very disappointed in the quality of the cars with Dollar rentals but at least the staff understood the limitations of their offerings and tried to help. I wiped the car down as much as possible and headed out with my family. Will not rent from dollar rental again.
ข้อเสีย: Excellent staff and best rates!!!
ข้อดี: Staff was very helpful both in picking up and dropping off the car.
ข้อเสีย: There were some stains on the driver's seat in the car, which didn't make me feel any better about the car I was provided. I look at my car rentals as an opportunity to try out a car that I wouldn't normally get to use, so usually it's something more special t me.
ข้อดี: Everything was so smooth
ข้อเสีย: Pretty long check in line so maybe another associates
ข้อเสีย: I was told I had to buy the electronic toll service because there were no manual lanes in Florida. That was not true
ข้อดี: Car had nice features
ข้อเสีย: Spent over an hour in the line to get the car. Unacceptable.
ข้อดี: Car was ok
ข้อเสีย: Pick up totally sucked. Waited 2 hours in line!
ข้อดี: Drop off was easy
ข้อเสีย: Pick up sucked. There was a 2 hour long line.
ข้อดี: Nothing. They didn't have the car we booked and way overbooked them. Only had 1 check out person.
ข้อเสีย: Everything. Too long to list individually
ข้อเสีย: I stood in line for 2.5 hours and then was dismissed telling us they no longer had any vehicles(at1am) and to return at 6 a.m. I was told i would get one days rate plus 20% off which I did not. It also cost me $70 extra for transportation to and from my hotel. I will never rent from this company again. Car ran fine and was clean, drop off was quick and easy but that’s all I will say was good.
ข้อดี: The car was clean.
ข้อเสีย: We rented a full size suv, this was definitely not full sized! The quote I was quoted on kayak was way higher upon arrival.
ข้อดี: The staff at the pick up were helpful and saw the issues we were having with the choices and helped us get a somewhat decent SUV.
ข้อเสีย: The price was different than what was quoted.
We chose the compact SUV but the options couldn’t even be considered SUV’s. The staff noticed it and said we could chose from the next level up. When we finally found one that was ok we noticed that the screen on the dashboard was going crazy and not usable. So at the exit the attendant had us park and look at other SUV’s. These other ones all smelled like liquor or weed. We finally found one that was decent and decided we’ve had enough. It was late and this took over an hour. I’m very disappointed in the quality of the cars with Dollar rentals but at least the staff understood the limitations of their offerings and tried to help. I wiped the car down as much as possible and headed out with my family. Will not rent from dollar rental again.
วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
ข้อดี: Waited in line 3-4 hours to pick up the vehicle and it had mechanical issues the whole time and they didn’t fix it or anything. Ver bad.
ข้อเสีย: Everything!
ข้อดี: Drop off was easy
ข้อเสีย: Pick up lines way to long and understanding on basic insurance when we didn't need to take it at all as we are covered thru our own ins. Very expensive.
ข้อดี: The staff was friendly. Drop off was quick and easy.
ข้อเสีย: Picking up the car was horrible. I waited in line for two hours and fifteen minutes to get to the service desk. My flight from Milwaukee to Orlando took the same amount of time as did the pick-up process. I will avoid Thrifty at all cost!
ข้อดี: Drop off easy
ข้อเสีย: Pick up was horrible 3 hour wait!!!!
ข้อดี: Super easy
ข้อเสีย: It was all good
ข้อเสีย: Made reservation through Kayak for vehicle for 7 passengers plus luggage. Waited in line at Thrifty counter over an hour in Orlando only to find they had a mid sized car reserved. Total fail. Will never use Kayak again.
ข้อดี: The staff was extremely helpful and friendly.
ข้อเสีย: I had to cancel my trip due to covid-19, no refund, no exchange. Terrible, $500 lost
ข้อดี: Pick up and drop off was easy. Friendly customer service on the phone
ข้อเสีย: Realized I had left something in the car the day after drop off and was unable to reach the drop off location to follow up. Had to call a national number that was not manned for 2 days (despite saying that they were available 7 days a week).
ข้อดี: Great price!
ข้อเสีย: Had more agents at pickup counter. I spent 2 hours waiting to pick up my car. 1200am until 0200am. Unacceptable! Agents that were there were very nice and helpful just understaffed and the customer suffered from that.
ข้อดี: How fuel efficient the car was.
ข้อดี: Friendly, helpful staff. Super easy drop-off
ข้อดี: The staff was extremely helpful and friendly.
ข้อดี: Pick up and drop off was easy. Friendly customer service on the phone
ข้อเสีย: Realized I had left something in the car the day after drop off and was unable to reach the drop off location to follow up. Had to call a national number that was not manned for 2 days (despite saying that they were available 7 days a week).
ข้อดี: Great price!
ข้อเสีย: Had more agents at pickup counter. I spent 2 hours waiting to pick up my car. 1200am until 0200am. Unacceptable! Agents that were there were very nice and helpful just understaffed and the customer suffered from that.
ข้อดี: Waited in line 3-4 hours to pick up the vehicle and it had mechanical issues the whole time and they didn’t fix it or anything. Ver bad.
ข้อเสีย: Everything!
ข้อดี: Drop off was easy
ข้อเสีย: Pick up lines way to long and understanding on basic insurance when we didn't need to take it at all as we are covered thru our own ins. Very expensive.
ข้อดี: The staff was friendly. Drop off was quick and easy.
ข้อเสีย: Picking up the car was horrible. I waited in line for two hours and fifteen minutes to get to the service desk. My flight from Milwaukee to Orlando took the same amount of time as did the pick-up process. I will avoid Thrifty at all cost!
ข้อดี: Drop off easy
ข้อเสีย: Pick up was horrible 3 hour wait!!!!
ข้อเสีย: Made reservation through Kayak for vehicle for 7 passengers plus luggage. Waited in line at Thrifty counter over an hour in Orlando only to find they had a mid sized car reserved. Total fail. Will never use Kayak again.
ข้อเสีย: I had to cancel my trip due to covid-19, no refund, no exchange. Terrible, $500 lost
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อเสีย: The car really dirty With dog's hair all over and even what it seemed to be dog's puke.
ข้อเสีย: If there was no extra charge for toll road
ข้อเสีย: Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?
ข้อเสีย: Didn't like having to pay extra for additional driver
ข้อดี: Car was excellent
ข้อเสีย: Overcharged $300 more than invoiced
ข้อดี: Cheap
ข้อเสีย: Customer support located in Philippines
ข้อดี: Ability to get the car we wanted (size)
ข้อเสีย: Moderately clean exterior
easy - just like the name
ข้อดี: easy and fast pick up and drop off - very affordable
Great experience!
ข้อดี: was upgraded to a lucury vehicle.
ข้อเสีย: no complaints.
Flight cancelled dues ot weather and no refund
ข้อเสีย: I tried to call them repeatedly but no one ever answered the provided phone numbers. Their policy is no refunds. My flight was cancelled Friday due to weather & I could not rebook until next week. My policy is to never use them again.
Do not use this company!
ข้อเสีย: Upon picking up our vehicle, we were told it was a Prius. We had ordered something larger. The gentlemen at this desk said but "I can upgrade you to an SUV for $15.00 extra per day. I was so upset and felt that we had been scammed. I said no we can go elsewhere. He then stated "But because you are my last customers of the day I can do it for $10.00 a day and no taxes." Looking around the airport there were multiple lengthy lines secondary to Feb. vacation rentals. My husband and I felt we had been taken advantage of. Upon obtaining the vehicle they did not even have a Prius on the lot. I asked the gentleman providing keys of the rentals and he stated they did not have one at this time! Directions to pick up and drop off the vehicle were not clear and no one ever answered the phone when you called the counter. Ii would never use this company again!
ข้อดี: Car was pretty nice. Pick up and drop off were quick.
ข้อเสีย: I couldn’t drive any routes with tolls because even when I turned off the easy pass it would still register at the toll plaza. Very frustrating to have to spend your vacation looking for toll-less routes so you aren’t charged the ridiculous fees EZ charges to use the Easy pass.
ข้อเสีย: Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?
ข้อเสีย: Didn't like having to pay extra for additional driver
easy - just like the name
ข้อดี: easy and fast pick up and drop off - very affordable
Great experience!
ข้อดี: was upgraded to a lucury vehicle.
ข้อเสีย: no complaints.
ข้อเสีย: The car really dirty With dog's hair all over and even what it seemed to be dog's puke.
ข้อเสีย: If there was no extra charge for toll road
ข้อดี: Cheap
ข้อเสีย: Customer support located in Philippines
Flight cancelled dues ot weather and no refund
ข้อเสีย: I tried to call them repeatedly but no one ever answered the provided phone numbers. Their policy is no refunds. My flight was cancelled Friday due to weather & I could not rebook until next week. My policy is to never use them again.
Do not use this company!
ข้อเสีย: Upon picking up our vehicle, we were told it was a Prius. We had ordered something larger. The gentlemen at this desk said but "I can upgrade you to an SUV for $15.00 extra per day. I was so upset and felt that we had been scammed. I said no we can go elsewhere. He then stated "But because you are my last customers of the day I can do it for $10.00 a day and no taxes." Looking around the airport there were multiple lengthy lines secondary to Feb. vacation rentals. My husband and I felt we had been taken advantage of. Upon obtaining the vehicle they did not even have a Prius on the lot. I asked the gentleman providing keys of the rentals and he stated they did not have one at this time! Directions to pick up and drop off the vehicle were not clear and no one ever answered the phone when you called the counter. Ii would never use this company again!
ข้อดี: Car was pretty nice. Pick up and drop off were quick.
ข้อเสีย: I couldn’t drive any routes with tolls because even when I turned off the easy pass it would still register at the toll plaza. Very frustrating to have to spend your vacation looking for toll-less routes so you aren’t charged the ridiculous fees EZ charges to use the Easy pass.
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อดี: Everything was wonderful, brand new car, except.......
ข้อเสีย: There toll package is pricy....really only needed it a few days. It cost$59 all inclusive. We used under$20 worth but we’re afraid of unmanned toll booths
ข้อเสีย: Very long wait for cars. Other “brand name” agencies had very short lines while our wait at Budget was at least 40 minutes.
Also, we then waited another 20 minutes to get the car seat we reserved instead of it being handed to us at the counter.
Lastly, one of the tires had low air, as indicated by the tire warning light.
ข้อเสีย: The Gas price with the company is over charged and it’s not fair for customers
ข้อเสีย: Paid extra and waited extra long to get a convertible, just to be told there were none left, even though I reserved one. No help was offered to make it right.
ข้อดี: Very easy to pick up and drop off the vehicle.
ข้อเสีย: The vehicle was not washed before picking it up.
ข้อดี: Staff at counter was super helpful and nice
ข้อเสีย: Everything was good
ข้อดี: The car was nice and spacious
ข้อเสีย: But required servicing and had constant low tire pressure
ข้อดี: Accommodating to our issues at the drop off site
ข้อเสีย: -Cleaner car (found empty cans of chewing tobacco in the car
-Make sure car is fully working. The piece to take the convertible top down was missing which was a bummer since we had splurged on getting a convertible for the trip.
ข้อดี: Pickup line was over an hour wait and very busy. Car had garbage in it.
ข้อเสีย: Pickup experience and cleanliness of car.
ข้อดี: The staff when i picked up the man (i forgot his name ) was absolutely wonderful and very sweet!
ข้อเสีย: The car NOT smelling like cigarettes when i picked it up
ข้อดี: Yes
ข้อดี: Nice vehicle.
ข้อเสีย: $200 in additional hidden fees that were not disclosed up front.
ข้อดี: Everything was wonderful, brand new car, except.......
ข้อเสีย: There toll package is pricy....really only needed it a few days. It cost$59 all inclusive. We used under$20 worth but we’re afraid of unmanned toll booths
ข้อดี: Staff at counter was super helpful and nice
ข้อเสีย: Everything was good
ข้อเสีย: Very long wait for cars. Other “brand name” agencies had very short lines while our wait at Budget was at least 40 minutes.
Also, we then waited another 20 minutes to get the car seat we reserved instead of it being handed to us at the counter.
Lastly, one of the tires had low air, as indicated by the tire warning light.
ข้อเสีย: The Gas price with the company is over charged and it’s not fair for customers
ข้อเสีย: Paid extra and waited extra long to get a convertible, just to be told there were none left, even though I reserved one. No help was offered to make it right.
ข้อดี: The car was nice and spacious
ข้อเสีย: But required servicing and had constant low tire pressure
ข้อดี: Accommodating to our issues at the drop off site
ข้อเสีย: -Cleaner car (found empty cans of chewing tobacco in the car
-Make sure car is fully working. The piece to take the convertible top down was missing which was a bummer since we had splurged on getting a convertible for the trip.
ข้อดี: Pickup line was over an hour wait and very busy. Car had garbage in it.
ข้อเสีย: Pickup experience and cleanliness of car.
ข้อดี: The staff when i picked up the man (i forgot his name ) was absolutely wonderful and very sweet!
ข้อเสีย: The car NOT smelling like cigarettes when i picked it up
ข้อดี: Nice vehicle.
ข้อเสีย: $200 in additional hidden fees that were not disclosed up front.
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อเสีย: The overall rental to start with was totally poor. They told me I had to purchase the Sunpass because the tolls were closed. They were not taking cash or credit card payments so I had to purchase thru them for $9.99 per day for the whole 10 days I had the vehicle. Then I couldn't change the driver to my spouse after the clerk told me I could when he came in the next day. I was totally upset when I went in the next day and was told by someone else that I couldn't change the contract and the only way to add him was to pay another $13.99 per day for 9 days. I will never rent from them again or recommend them to anyone.
ข้อดี: Service was horrible. Waited 45 minutes at the airport to get picked up and ended up having to catch a taxi to the car rental place. Once we get there we waited about a hour to rent a car. Office has no direct number to contact them.
ข้อเสีย: Customer service!
ข้อเสีย: Wait is extremely long. 2 to 3 hours to wait to get the car. They have additional fees when you get there. They charge 50 dollars if you take the toll without taking their tag
ข้อเสีย: On pick up, the same person that takes care of the customer at the counter, is the same person that has to get the vehicle. This leads to long wait times. You should have a runner.
ข้อดี: Easy drop off
ข้อเสีย: Agent at desk didn't tell us the truth about tolls in our area. I told him where we would be driving and he told me there're lot of tolls there and we would need sun pass for the tolls.
I threw away 150$ :( would have cost me 6-8$ to pay with cash. He also was trying to tell me my insurance didn't work telling me about some new laws in Florida but gave up when I had it on paper. This agent made sure I never will deal with Advantage again. There were others with us which got car from another company and got a whole different story regarding tolls and insurance.
ข้อเสีย: When I receive the $300.00 deposit back, I will be happy....
ข้อเสีย: The car was dirty with visible stains and soiled areas on the seats and floor.
The car was uncomfortable and did not handle well. I asked for another vehicle and the only options were much more expensive vehicles. There was no other selection in my price range available at the desk, supposedly. Upon going in the garage, there was a plethora of vehicles in the similar price range. It was obvious the agent wanted to upcharge and not actually help.
The directions the agent gave go actually get the car was poor. I had to ask multiple people along the way where to go, until I finally found the kiosk in the garage.
The kiosk staff were fine. They did a good job with their tasks.
The car was awful though. It was dirty. It had an odor. There were stains and soiled (food and mud/dirt) stains on the floor and upholstery.
The vehicle itself was a Jeep renegade and it was a lousy ride. It did not handle well, it was uncomfortable and was unpleasant to drive. Any other vehicle would have been better.
ข้อดี: It was a really easy process to pick up and to return. Great Value. Huge advanatage having car at terminal
ข้อดี: Staff was fine, quick, and mostly following a script. Not very interactive.
ข้อเสีย: I rented a car for what was supposed to be $134 and ended up spending $271 after all of the fees and hidden prices. That’s absolutely ridiculous. The exterior was definitely not washed before we picked it up which didn’t really bother me, but the interior of the car was absolutely disgusting!! There was dirt and dust covering the dash and food crumbs all over the back seats and arm rests. Overall filthy!! Will not be renting from advantage again and will not recommend to friends, that’s for sure!!
ข้อดี: Everything was easy and the staff were nice and helpful.
ข้อเสีย: Better offers
ข้อดี: Friendly helpful staff. Prepaid for the rental, with no surprises at the counter. We had no issues at all.
ข้อเสีย: Better back office support for the counter agents. A couple of customers were waiting and complaining about supervisors assistance and having to call the home office for problem resolution.
ข้อดี: Counter staff very friendly. Counter well manned. We discovered We left a CPAP machine in the garage when we picked up the car. Called the counter number we were given. The employee who answered called out to the garage and learned they had the machine. We were able to go back to the airport and pick it up. When we dropped the car off at the end of the rental a week later, the random receiving agent asked us about it. We were surprised he knew about it. This is second time we have rented from Advantage and we will be back!
ข้อดี: It was a really easy process to pick up and to return. Great Value. Huge advanatage having car at terminal
ข้อดี: Everything was easy and the staff were nice and helpful.
ข้อเสีย: Better offers
ข้อดี: Friendly helpful staff. Prepaid for the rental, with no surprises at the counter. We had no issues at all.
ข้อเสีย: Better back office support for the counter agents. A couple of customers were waiting and complaining about supervisors assistance and having to call the home office for problem resolution.
ข้อดี: Counter staff very friendly. Counter well manned. We discovered We left a CPAP machine in the garage when we picked up the car. Called the counter number we were given. The employee who answered called out to the garage and learned they had the machine. We were able to go back to the airport and pick it up. When we dropped the car off at the end of the rental a week later, the random receiving agent asked us about it. We were surprised he knew about it. This is second time we have rented from Advantage and we will be back!
ข้อเสีย: On pick up, the same person that takes care of the customer at the counter, is the same person that has to get the vehicle. This leads to long wait times. You should have a runner.
ข้อดี: Easy drop off
ข้อเสีย: Agent at desk didn't tell us the truth about tolls in our area. I told him where we would be driving and he told me there're lot of tolls there and we would need sun pass for the tolls.
I threw away 150$ :( would have cost me 6-8$ to pay with cash. He also was trying to tell me my insurance didn't work telling me about some new laws in Florida but gave up when I had it on paper. This agent made sure I never will deal with Advantage again. There were others with us which got car from another company and got a whole different story regarding tolls and insurance.
ข้อเสีย: The overall rental to start with was totally poor. They told me I had to purchase the Sunpass because the tolls were closed. They were not taking cash or credit card payments so I had to purchase thru them for $9.99 per day for the whole 10 days I had the vehicle. Then I couldn't change the driver to my spouse after the clerk told me I could when he came in the next day. I was totally upset when I went in the next day and was told by someone else that I couldn't change the contract and the only way to add him was to pay another $13.99 per day for 9 days. I will never rent from them again or recommend them to anyone.
ข้อดี: Service was horrible. Waited 45 minutes at the airport to get picked up and ended up having to catch a taxi to the car rental place. Once we get there we waited about a hour to rent a car. Office has no direct number to contact them.
ข้อเสีย: Customer service!
ข้อเสีย: Wait is extremely long. 2 to 3 hours to wait to get the car. They have additional fees when you get there. They charge 50 dollars if you take the toll without taking their tag
ข้อเสีย: When I receive the $300.00 deposit back, I will be happy....
ข้อเสีย: The car was dirty with visible stains and soiled areas on the seats and floor.
The car was uncomfortable and did not handle well. I asked for another vehicle and the only options were much more expensive vehicles. There was no other selection in my price range available at the desk, supposedly. Upon going in the garage, there was a plethora of vehicles in the similar price range. It was obvious the agent wanted to upcharge and not actually help.
The directions the agent gave go actually get the car was poor. I had to ask multiple people along the way where to go, until I finally found the kiosk in the garage.
The kiosk staff were fine. They did a good job with their tasks.
The car was awful though. It was dirty. It had an odor. There were stains and soiled (food and mud/dirt) stains on the floor and upholstery.
The vehicle itself was a Jeep renegade and it was a lousy ride. It did not handle well, it was uncomfortable and was unpleasant to drive. Any other vehicle would have been better.
ข้อดี: Staff was fine, quick, and mostly following a script. Not very interactive.
ข้อเสีย: I rented a car for what was supposed to be $134 and ended up spending $271 after all of the fees and hidden prices. That’s absolutely ridiculous. The exterior was definitely not washed before we picked it up which didn’t really bother me, but the interior of the car was absolutely disgusting!! There was dirt and dust covering the dash and food crumbs all over the back seats and arm rests. Overall filthy!! Will not be renting from advantage again and will not recommend to friends, that’s for sure!!
วันจันทร์ | 05:00 - 23:00 |
วันอังคาร | 05:00 - 23:00 |
วันพุธ | 05:00 - 23:00 |
วันพฤหัสบดี | 05:00 - 23:00 |
วันศุกร์ | 05:00 - 23:00 |
วันเสาร์ | 05:00 - 23:00 |
วันอาทิตย์ | 05:00 - 23:00 |
ข้อดี: Price was fair
ข้อเสีย: They make you sign that if you don’t return the car clean you will pay an additional $25. Why do rental companies charge a security deposit when you prepay for the rental?
ข้อดี: I had a positive experience with NU Car Rental. Pick up and drop off shuttle from airport happened. They worked hard to make sure there wasn’t much wait time. Also they were competitively priced. I would use them again.
ข้อดี: Staff was helpful and friendly.
ข้อดี: They were busy of course and quickly went through the charges, they were deceptive about some of the charges and misquoted prices, suggesting that we had no other options, ie. regarding how to deal with toll charges. We were given all quotes verbally and asked to initial agreements digitally before seeing the hard copy with rates on it. Then quickly ushered out to check the car and leave before reviewing the bill. Then later told that they did not know what the person said and we could take it up with customer service who of course were not willing to make any changes. We were out about $100.00.
ข้อเสีย: Better would have been using another company with more integrity. These people will be reported to the Better Business Burea and probably also to the State Attorney General for their deceptive business practices.
ข้อดี: Nothing
ข้อเสีย: We were not able to rent because NU would not allow me to drive the vehicle outside of Florida which I was not aware that the unlimited mileage excluded Florida residents. This type of exclusions should be made very clear at time of rental.
ข้อดี: It was comparatively inexpensive.
ข้อเสีย: An air conditioned waiting room while waiting for the shuttle. Or at least some fans.
Will never go back there
ข้อดี: Honestly nothing
ข้อเสีย: Hated the customer service. Arrived and didn’t got the car until 3 hours later. Not just that. My flight got delayed and they were close and they cancel my reservation because of that. Had to re do and pay about $200 more.
ข้อดี: Fast pick up and drop off. Good value for the car and service.
ข้อเสีย: The guy helping me with my car was difficult to understand and not very audible. The car itself was dirty inside with lots of trash from the previous renter. The tire pressures were low and I had to add air to them multiple times during the rental. The oil was low and the engine was struggling the entire time. Staff was very unfriendly.
Get what you pay for
ข้อดี: The car rental did the job for us but we received disappointing customer service. The shuttle pick up from the airport was good although the site is quite a drive away. The car itself was good and did what we needed for the few days we had it.
ข้อเสีย: The car wasn’t ready after we finished the paperwork. They had to vacuum it and then I realised they had only given us half a tank when we went to drive off.
The drop off location I had arranged was closed. I understand there was an emergency but they could have got in contact with me and informed me earlier in the day of change of location. Instead I had to drive back the way we had just come from and wait to be taken back to the location. We lost approx an hour and a half of our day because of this.
ข้อดี: I had a positive experience with NU Car Rental. Pick up and drop off shuttle from airport happened. They worked hard to make sure there wasn’t much wait time. Also they were competitively priced. I would use them again.
ข้อดี: Staff was helpful and friendly.
ข้อดี: Price was fair
ข้อเสีย: They make you sign that if you don’t return the car clean you will pay an additional $25. Why do rental companies charge a security deposit when you prepay for the rental?
ข้อดี: They were busy of course and quickly went through the charges, they were deceptive about some of the charges and misquoted prices, suggesting that we had no other options, ie. regarding how to deal with toll charges. We were given all quotes verbally and asked to initial agreements digitally before seeing the hard copy with rates on it. Then quickly ushered out to check the car and leave before reviewing the bill. Then later told that they did not know what the person said and we could take it up with customer service who of course were not willing to make any changes. We were out about $100.00.
ข้อเสีย: Better would have been using another company with more integrity. These people will be reported to the Better Business Burea and probably also to the State Attorney General for their deceptive business practices.
ข้อดี: Nothing
ข้อเสีย: We were not able to rent because NU would not allow me to drive the vehicle outside of Florida which I was not aware that the unlimited mileage excluded Florida residents. This type of exclusions should be made very clear at time of rental.
Will never go back there
ข้อดี: Honestly nothing
ข้อเสีย: Hated the customer service. Arrived and didn’t got the car until 3 hours later. Not just that. My flight got delayed and they were close and they cancel my reservation because of that. Had to re do and pay about $200 more.
ข้อดี: Fast pick up and drop off. Good value for the car and service.
ข้อเสีย: The guy helping me with my car was difficult to understand and not very audible. The car itself was dirty inside with lots of trash from the previous renter. The tire pressures were low and I had to add air to them multiple times during the rental. The oil was low and the engine was struggling the entire time. Staff was very unfriendly.
Get what you pay for
ข้อดี: The car rental did the job for us but we received disappointing customer service. The shuttle pick up from the airport was good although the site is quite a drive away. The car itself was good and did what we needed for the few days we had it.
ข้อเสีย: The car wasn’t ready after we finished the paperwork. They had to vacuum it and then I realised they had only given us half a tank when we went to drive off.
The drop off location I had arranged was closed. I understand there was an emergency but they could have got in contact with me and informed me earlier in the day of change of location. Instead I had to drive back the way we had just come from and wait to be taken back to the location. We lost approx an hour and a half of our day because of this.
วันจันทร์ | 06:00 - 23:59 |
วันอังคาร | 06:00 - 23:59 |
วันพุธ | 06:00 - 23:59 |
วันพฤหัสบดี | 06:00 - 23:59 |
วันศุกร์ | 06:00 - 23:59 |
วันเสาร์ | 06:00 - 23:59 |
วันอาทิตย์ | 06:00 - 23:59 |
ข้อเสีย: Car was 1/2 full but we called customer service right away and was able to bring it back half full without penalty.
ข้อดี: Easy pickup and drop-off.
ข้อเสีย: Car smelled like an ashtray. Guy at counter added $100 insurance coverage to our rental without asking first.
ข้อดี: We were the only people in line, she had us wait for at least ten minutes while she did paperwork. Finally another gentleman came out and helped us. The car smelled so badly of cigarette smoke, if we weren't so tired from a long day of travel we would have returned the car. One day rental!!
ข้อดี: There never seems to be a line at MCO for Payless. That's nice!
ข้อเสีย: The agents aren't very friendly at the desk and don't really seem to care, but everything worked out fine.
ข้อดี: Everything was perfect and affordable and easy.
ข้อเสีย: Nothing. Pretty solid experience.
A Really Bad First Time Experience with Payless
ข้อดี: The Chevy Tahoe was comfortable and easy to drive.
ข้อเสีย: There was only one counter agent working when I went to pick up my vehicle. He was working with a customer and there was some sort of problem as I waited for almost an hour. Then, they didn't have the vehicle I reserved and I had to wait an additional 15 minutes until they found something for me. It appears they gave me an Avis or Budget vehicle. It did not have enough space for all our luggage and passengers so we had to rent another vehicle from one of their competitors. I did not receive a reduced rate for a lower class of vehicle nor was I given a refund.
ข้อเสีย: I extended the rental agreement, but instead of charging me my daily rate on the contract, they tripled it and charged me that instead. I filed a complaint ticket yet management is unwilling to fix the problem. Basically they ripped me off.
Good price but poor service and cleaness
ข้อดี: I like the easy way to access the system with options
ข้อเสีย: The car was a mess about cleaning inside and outside
They will add a lot of extra charges.
ข้อดี: Pick up was quick. The woman helping me was very pleasant and tried to help out, especially because I was having trouble hearing. The car itself was as expected.
ข้อเสีย: I had booked online, so I already knew how much I was supposed to pay. Unfortunately, Payless then decided to add several charges that were not listed in my online agreement. This more than doubled my charges. Among them were charges for insurance, which I didn't need but the woman said that their policy says it is necessary. The thing with booking with Payless was I was expecting to pay less, but that just wasn't the case. Everything else went fine, just be prepared for the price to shoot up from what you are expecting to pay.
Awful wait for pickup
ข้อดี: The car was comfortable but we had requested a standard car and got a minivan. We didn’t need that much space or something with poor gas mileage.
ข้อเสีย: We stood in line to pick up our car for over two hours. There was only one service agent, and while she was polite and professional, she was also clearly overwhelmed. It was a holiday weekend in Orlando, a major tourist destination, but the company was either inadequately prepared, or just didn’t care about its customers. I will never use Payless again.
Cleanliness
ข้อเสีย: Interior was not very clean and back seat had a large stain.
ข้อเสีย: They took my money but never gave me a rental
ข้อดี: There never seems to be a line at MCO for Payless. That's nice!
ข้อเสีย: The agents aren't very friendly at the desk and don't really seem to care, but everything worked out fine.
ข้อดี: Everything was perfect and affordable and easy.
ข้อเสีย: Nothing. Pretty solid experience.
ข้อดี: Easy pickup and drop-off.
ข้อเสีย: Car smelled like an ashtray. Guy at counter added $100 insurance coverage to our rental without asking first.
ข้อดี: We were the only people in line, she had us wait for at least ten minutes while she did paperwork. Finally another gentleman came out and helped us. The car smelled so badly of cigarette smoke, if we weren't so tired from a long day of travel we would have returned the car. One day rental!!
A Really Bad First Time Experience with Payless
ข้อดี: The Chevy Tahoe was comfortable and easy to drive.
ข้อเสีย: There was only one counter agent working when I went to pick up my vehicle. He was working with a customer and there was some sort of problem as I waited for almost an hour. Then, they didn't have the vehicle I reserved and I had to wait an additional 15 minutes until they found something for me. It appears they gave me an Avis or Budget vehicle. It did not have enough space for all our luggage and passengers so we had to rent another vehicle from one of their competitors. I did not receive a reduced rate for a lower class of vehicle nor was I given a refund.
ข้อเสีย: I extended the rental agreement, but instead of charging me my daily rate on the contract, they tripled it and charged me that instead. I filed a complaint ticket yet management is unwilling to fix the problem. Basically they ripped me off.
Good price but poor service and cleaness
ข้อดี: I like the easy way to access the system with options
ข้อเสีย: The car was a mess about cleaning inside and outside
They will add a lot of extra charges.
ข้อดี: Pick up was quick. The woman helping me was very pleasant and tried to help out, especially because I was having trouble hearing. The car itself was as expected.
ข้อเสีย: I had booked online, so I already knew how much I was supposed to pay. Unfortunately, Payless then decided to add several charges that were not listed in my online agreement. This more than doubled my charges. Among them were charges for insurance, which I didn't need but the woman said that their policy says it is necessary. The thing with booking with Payless was I was expecting to pay less, but that just wasn't the case. Everything else went fine, just be prepared for the price to shoot up from what you are expecting to pay.
Awful wait for pickup
ข้อดี: The car was comfortable but we had requested a standard car and got a minivan. We didn’t need that much space or something with poor gas mileage.
ข้อเสีย: We stood in line to pick up our car for over two hours. There was only one service agent, and while she was polite and professional, she was also clearly overwhelmed. It was a holiday weekend in Orlando, a major tourist destination, but the company was either inadequately prepared, or just didn’t care about its customers. I will never use Payless again.
ข้อเสีย: They took my money but never gave me a rental
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อดี: Staff was nice when we got up to her but only cause she felt bad after they wasted over 300+ peoples time when they were lollygagging their ass’s off and then they didnt even give me the car I had reserved and instead gave me an absolute POS
ข้อเสีย: Reservations are usless. They need to update that if you have a reservation that means the car is reserved and when you get there its ready for gou
ข้อดี: The staff was very friendly and apologized for the wait. I have never in my life had to wait two hours in a line to get a car that I had reserved. I have to say if I had to rent again, FOX would not be my first choice.
ข้อเสีย: Had to wait in a line for two hours to get a car I had reserved. Poor, poor experience!!
ข้อเสีย: Poor management at this location. Employee no show for work had me and about 15 other customers waiting about 2 hours at 5am to pick up our cars. Office is located off airport with a slow shuttle. You might save a few bucks with FOX but it’s not worth the headache and inconveniences.
ข้อดี: The staff picking up the car was awesome I would give him a 10, dropping off SUCKED, rude, unprofessional and I ended up calling a Lyft to take me and my daughter to the airport
ข้อเสีย: better communication when dropping off vehicle, 4 or 5 other cars dropping off same time and they saying the same thing
ข้อเสีย: The car you choose, isn’t the car you get. The girl behind the counter tried to upsell me on everything. When I said no to the daily toll fee of $11.99 per day, she rolled her eyes at me. Then, charged me on the final invoice for charges I said NO to!! Check your invoice before you leave, they had to credit me $199. Of course no receipt. There is no check off when the car is returned in perfect condition. It all felt shady and I do NOT recommend Fox at all!
ข้อดี: Nothing, would never use the again
ข้อเสีย: They said they didn’t have the rental we reserved. Gave us a paper and told us to take the shuttle back to the airport, get in another shuttle to action car rental and they would give it to us. We did that, and action rental said we had to pay $2500 and then take the paper back to Fox for reimbursement of $2100. This is absolutely crazy to think someone would do this. Wasted 4 hours of our vacation time and ended up with no rental for our vacation. Will never use them again
ข้อดี: They did not have the vehicle we rented upon pick up!
ข้อเสีย: They took too long to have a shuttle come pick us up!
ข้อดี: Could not pick up the car.
Couldn't get through.
ข้อเสีย: Do not rent from here. total mistake
ข้อดี: the woman at the counter who help up was wonderful.
ข้อเสีย: This location is NOT at the airport! The listing says at the airport but it is actually a 10 min drive from the airport on a disgusting VERY hot shuttle.
The car we reserved was not as pictured, old and dirty. Parts of it also did not work. Car seat rentals were filthy. Overall, terrible experience with Fox and we will not be using this company ever again.
ข้อดี: Car was clean and comfortable. Drop off was easy.
ข้อเสีย: Had to wait 30+ min for the shuttle pickup to the airport and we had to run to catch our flight. The woman at the service counter also was disinterested and unapologetic at the long wait. Customer service needed improvement.
ข้อเสีย: The shuttle service from the airport and they don’t allow you to use your own sun pass
ข้อดี: Had to wait for a second shuttle from the airport but otherwise was very good service.
ข้อเสีย: Providing more than one shuttle bus to pick up customers at the airport.
ข้อดี: Staff was nice when we got up to her but only cause she felt bad after they wasted over 300+ peoples time when they were lollygagging their ass’s off and then they didnt even give me the car I had reserved and instead gave me an absolute POS
ข้อเสีย: Reservations are usless. They need to update that if you have a reservation that means the car is reserved and when you get there its ready for gou
ข้อดี: The staff was very friendly and apologized for the wait. I have never in my life had to wait two hours in a line to get a car that I had reserved. I have to say if I had to rent again, FOX would not be my first choice.
ข้อเสีย: Had to wait in a line for two hours to get a car I had reserved. Poor, poor experience!!
ข้อเสีย: Poor management at this location. Employee no show for work had me and about 15 other customers waiting about 2 hours at 5am to pick up our cars. Office is located off airport with a slow shuttle. You might save a few bucks with FOX but it’s not worth the headache and inconveniences.
ข้อดี: The staff picking up the car was awesome I would give him a 10, dropping off SUCKED, rude, unprofessional and I ended up calling a Lyft to take me and my daughter to the airport
ข้อเสีย: better communication when dropping off vehicle, 4 or 5 other cars dropping off same time and they saying the same thing
ข้อเสีย: The car you choose, isn’t the car you get. The girl behind the counter tried to upsell me on everything. When I said no to the daily toll fee of $11.99 per day, she rolled her eyes at me. Then, charged me on the final invoice for charges I said NO to!! Check your invoice before you leave, they had to credit me $199. Of course no receipt. There is no check off when the car is returned in perfect condition. It all felt shady and I do NOT recommend Fox at all!
ข้อดี: Nothing, would never use the again
ข้อเสีย: They said they didn’t have the rental we reserved. Gave us a paper and told us to take the shuttle back to the airport, get in another shuttle to action car rental and they would give it to us. We did that, and action rental said we had to pay $2500 and then take the paper back to Fox for reimbursement of $2100. This is absolutely crazy to think someone would do this. Wasted 4 hours of our vacation time and ended up with no rental for our vacation. Will never use them again
ข้อดี: They did not have the vehicle we rented upon pick up!
ข้อเสีย: They took too long to have a shuttle come pick us up!
ข้อดี: Could not pick up the car.
Couldn't get through.
ข้อเสีย: Do not rent from here. total mistake
ข้อดี: the woman at the counter who help up was wonderful.
ข้อเสีย: This location is NOT at the airport! The listing says at the airport but it is actually a 10 min drive from the airport on a disgusting VERY hot shuttle.
The car we reserved was not as pictured, old and dirty. Parts of it also did not work. Car seat rentals were filthy. Overall, terrible experience with Fox and we will not be using this company ever again.
ข้อเสีย: The shuttle service from the airport and they don’t allow you to use your own sun pass
วันจันทร์ | 06:00 - 23:00 |
วันอังคาร | 06:00 - 23:00 |
วันพุธ | 06:00 - 23:00 |
วันพฤหัสบดี | 06:00 - 23:00 |
วันศุกร์ | 06:00 - 23:00 |
วันเสาร์ | 06:00 - 23:00 |
วันอาทิตย์ | 06:00 - 23:00 |
ข้อดี: Drop off was super easy and fast, staff is well trained and professional. first car we got had a strong cigarette smell we just went to the front desk we communicated to the front desk and without hesitation they changed our car. i was very pleased.
ข้อดี: Shuttle to pick up and drop off location
ข้อเสีย: Pricing and deposit fee structure
วันจันทร์ | 06:00 - 23:30 |
วันอังคาร | 06:00 - 23:30 |
วันพุธ | 06:00 - 23:30 |
วันพฤหัสบดี | 06:00 - 23:30 |
วันศุกร์ | 06:00 - 23:30 |
วันเสาร์ | 06:00 - 23:30 |
วันอาทิตย์ | 06:00 - 23:30 |
ข้อดี: Staff was hard to understand, charged 3 times what I was quoted
ข้อเสีย: Honest pricing
ข้อดี: Nothing.
ข้อเสีย: Actually have the car I rented. I rented a premium full size SUV such as a suburban however the location only had full size. Ended up with a Pathfinder which is not in same class as a Suburban. Staff was very rude. Car was filthy and literally on the exterior and avg on interior. Location made be buy insurance as they said it’s required at this private branch.
ข้อเสีย: The facility was filthy, they were super busy with only one attendant working. The attendant gave me a complimentary upgrade and then asked me for a review in return and made me complete it in front of her. While waiting another 30-40mins outside for my vehicle, the attendant outside tried to sell me a time share. The car was in poor condition and the tires were so bald.
ข้อเสีย: I waited over a half hour for a shuttle bus to pick me up from the airport
ข้อดี: Nothing at all.
ข้อเสีย: Everything. First of all it took forever for the shuttle to come. Then when we got to ACE they claimed that all their cars were gone because no one returned them. So we needed to upgrade and that we were going to have to pay that. They said that they called and talked to me about it but no one did. It was nearly midnight and I was trying to figure out what to do because I didn’t plan for this extra expense( the upgrade was double what I budgeted) the people were less then helpful. They didn’t try helping in any way and we were pretty much stranded in the middle of Orlando. There was 2 other people who had booked and they were told the same thing. This is nothing but a Scam. We were able to finally get an Uber at midnight. Worst company EVER.
ข้อเสีย: The office location is far from the airport, the crew behind the counter were dismissive and unclear, the process was disorganized and frustrating. Never again! I’ll pay more to go to a name brand car rental company.
ข้อดี: The staff was friendly but understaffed and certainly there were many undisclosed charges.
ข้อเสีย: The car was filthy and smelled so bad we avoided getting in it as often as possible. Nobody from the office ever answered our phone.
ข้อเสีย: The company forces you to take car insurance and that was never stated on the site. Car was more than what was expected. Facility was very dirty and chaotic. I will never rent from them again.
ข้อดี: Good
ข้อดี: Drop off was quick and easy
ข้อเสีย: Car cleanliness, dirty , smelled like cigarettes. Very long wait then to realize I needed to grab a number ticket. I felt dirty everytime I got in the car. Paid over $500 and was not happy
ข้อดี: Nothing
ข้อเสีย: Everything
ข้อดี: Absolutely nothing. Do not go here.
ข้อเสีย: This was the worst experience I’ve ever had. I didn’t even know I could have such an awful experience at a car rental place. The shuttle that picks you up at the airport is packed full of people who were not wearing masks, not even the driver. He then drove so fast I fell out of my seat. The building is old and dirty and smells like a bathroom. There were around 7 people waiting for a car (not so bad) and Yet we sat there for over an hour and a half waiting our turn. Then they require that you have all your insurance papers from your car back home. I’m a traveler and I’ve rented A LOT of cars and I have NEVER been asked to provided information about my personal vehicle. If you don’t have those papers which I didn’t and neither did anyone else then you HAVE to purchase their add ons. How convenient for them. So that jacks the price way up. This place wasn’t getting a penny more of my money. We ended up leaving without the car and called an Uber. I wish I had read the reviews online before hand, Looks like everyone who’s ever been there has had an awful experience. Including cars breaking down or losing breaks. They don’t care about you or their establishment and they certainly aren’t maintaining the vehicles. This place needs to be removed from all third party dealers so they can’t take advantage of people anymore.
ข้อดี: Staff was hard to understand, charged 3 times what I was quoted
ข้อเสีย: Honest pricing
ข้อดี: Nothing.
ข้อเสีย: Actually have the car I rented. I rented a premium full size SUV such as a suburban however the location only had full size. Ended up with a Pathfinder which is not in same class as a Suburban. Staff was very rude. Car was filthy and literally on the exterior and avg on interior. Location made be buy insurance as they said it’s required at this private branch.
ข้อเสีย: The facility was filthy, they were super busy with only one attendant working. The attendant gave me a complimentary upgrade and then asked me for a review in return and made me complete it in front of her. While waiting another 30-40mins outside for my vehicle, the attendant outside tried to sell me a time share. The car was in poor condition and the tires were so bald.
ข้อเสีย: I waited over a half hour for a shuttle bus to pick me up from the airport
ข้อดี: Nothing at all.
ข้อเสีย: Everything. First of all it took forever for the shuttle to come. Then when we got to ACE they claimed that all their cars were gone because no one returned them. So we needed to upgrade and that we were going to have to pay that. They said that they called and talked to me about it but no one did. It was nearly midnight and I was trying to figure out what to do because I didn’t plan for this extra expense( the upgrade was double what I budgeted) the people were less then helpful. They didn’t try helping in any way and we were pretty much stranded in the middle of Orlando. There was 2 other people who had booked and they were told the same thing. This is nothing but a Scam. We were able to finally get an Uber at midnight. Worst company EVER.
ข้อเสีย: The office location is far from the airport, the crew behind the counter were dismissive and unclear, the process was disorganized and frustrating. Never again! I’ll pay more to go to a name brand car rental company.
ข้อดี: The staff was friendly but understaffed and certainly there were many undisclosed charges.
ข้อเสีย: The car was filthy and smelled so bad we avoided getting in it as often as possible. Nobody from the office ever answered our phone.
ข้อเสีย: The company forces you to take car insurance and that was never stated on the site. Car was more than what was expected. Facility was very dirty and chaotic. I will never rent from them again.
ข้อดี: Drop off was quick and easy
ข้อเสีย: Car cleanliness, dirty , smelled like cigarettes. Very long wait then to realize I needed to grab a number ticket. I felt dirty everytime I got in the car. Paid over $500 and was not happy
ข้อดี: Nothing
ข้อเสีย: Everything
ข้อดี: Absolutely nothing. Do not go here.
ข้อเสีย: This was the worst experience I’ve ever had. I didn’t even know I could have such an awful experience at a car rental place. The shuttle that picks you up at the airport is packed full of people who were not wearing masks, not even the driver. He then drove so fast I fell out of my seat. The building is old and dirty and smells like a bathroom. There were around 7 people waiting for a car (not so bad) and Yet we sat there for over an hour and a half waiting our turn. Then they require that you have all your insurance papers from your car back home. I’m a traveler and I’ve rented A LOT of cars and I have NEVER been asked to provided information about my personal vehicle. If you don’t have those papers which I didn’t and neither did anyone else then you HAVE to purchase their add ons. How convenient for them. So that jacks the price way up. This place wasn’t getting a penny more of my money. We ended up leaving without the car and called an Uber. I wish I had read the reviews online before hand, Looks like everyone who’s ever been there has had an awful experience. Including cars breaking down or losing breaks. They don’t care about you or their establishment and they certainly aren’t maintaining the vehicles. This place needs to be removed from all third party dealers so they can’t take advantage of people anymore.
ข้อเสีย: They over sold my car. I made a reservation over a month ago. I get in to the airport at 2 am expecting a car, and I have to chase economy down and then they say sorry don’t have one. They didn’t let me know or reach out. 3 hour later I left the airport through another carrier. I was told I would get my refund within 24 hours but have yet to revive it. Poor service.
ข้อดี: The whole check in experience was terrible! The only good was the shuttle driver was very nice.
ข้อเสีย: Terrible service, outside of the airport need to take a shuttle. Poor selection of cars. Better customer service, associate was rude!
ข้อดี: Shuttle drivers were very friendly and courteous. We were in and out quickly with the rental car.
ข้อเสีย: Like all rental agencies, be wary of the deposit/hold required when renting the car. It is not listed in anywhere when making the reservation online and we ended up having to pay for an insurance so our rental deposit ended up being only a penny even though our personal vehicle insurance covered the car while we were driving it!
ข้อดี: The speed of getting in and getting out of there very quickly
ข้อเสีย: Nothing
U
ข้อดี: Absolutely nothing
ข้อเสีย: Paid in full. Waited for over an hour for the shuttle to come only to be told they no longer had cars available. The employees were rude. I still have not got any money back and can’t get a hold of anyone. Terrible establishment.
ข้อดี: CAR WAS IN GOOD SHAPE
ข้อเสีย: They totally screw ya on liability insurance, I didnt have me card on me, who does on vacation, it stays with my car at home. 90 bucks, I only booked it cause it was 90 bucks cheaper and didnt mind the shuttle ride, was the same price and I had to take the shuttle.
ข้อดี: Staff was friendly and drop off was super easy
ข้อดี: Yes, Very
ข้อเสีย: Thrifty gave us a car with no tail lights, and the head lights hit the pavement about 4 feet in front of the car. We had to drive a long distance in the dark, without knowing that we had a problem. Finally we pulled over and checked, Limped to the Ft Myers Airport and exchanged the Thrifty car for a Hertz car (because Hertz was covering for Thrifty. that evening. We locked out keys in the car at the Universal Studeo Theme Park, it took two hours for the Hertz folks to answer the phone then another two hours before the AAA truck showed up to tow the car back to the Orlando Airport. When he opened the car, we found the keys in the car, and did not need the tow. However Thrifty charged us for the tow anyway. That I will be c complaining about in the coming days. Basically, it is a wonder these people can stay in business.
ข้อดี: Car was clean
ข้อเสีย: Really long line to do paperwork, picked up on a Sunday and was forced to pay for insurance because my insurance company was closed, tried to put a 500 dollar hold on my cc. I wasn't staying near all the tollways and just had to pay a few dollars leaving orlando and coming back so I passed on the 10 dollar a day sunpass. What they failed to tell me is you can't currently pay at the tolls and then charged me 20 dollars plus the toll fee each way. I recommend going anywhere but here for your rental
ข้อดี: Returning the car went well. Checked in quickly and shuttle to airport was prompt.
ข้อเสีย: -Getting the car took about an hour, even though we were second in line.
-windshield was caked in poorly wiped smoke residue. I could barely see out the front and had to buy windex to clean the windows.
-Wiper blades were old and absolutely useless. Combined with the dirty window, almost crashed the car. If we had the car longer, I would have replaced the wipers myself.
-One of the rear tires was out of balance, or out of round. Driving on the highway shook the whole car.
-Whatever money was save was overshadowed by the stress of driving at night, or in the rain (hazy windshield/useless wipers)
ข้อดี: Nothing at all.
ข้อเสีย: Cleanliness of cars. I needed a second rental. They tried to clean windows with a dirty rag.
ข้อดี: I loved everything about Economy , the shuttle guy was the best
ข้อเสีย: Waiting time maybe a lil faster
ข้อดี: The speed of getting in and getting out of there very quickly
ข้อเสีย: Nothing
U
ข้อดี: Staff was friendly and drop off was super easy
ข้อดี: I loved everything about Economy , the shuttle guy was the best
ข้อเสีย: Waiting time maybe a lil faster
ข้อเสีย: They over sold my car. I made a reservation over a month ago. I get in to the airport at 2 am expecting a car, and I have to chase economy down and then they say sorry don’t have one. They didn’t let me know or reach out. 3 hour later I left the airport through another carrier. I was told I would get my refund within 24 hours but have yet to revive it. Poor service.
ข้อดี: The whole check in experience was terrible! The only good was the shuttle driver was very nice.
ข้อเสีย: Terrible service, outside of the airport need to take a shuttle. Poor selection of cars. Better customer service, associate was rude!
ข้อดี: Absolutely nothing
ข้อเสีย: Paid in full. Waited for over an hour for the shuttle to come only to be told they no longer had cars available. The employees were rude. I still have not got any money back and can’t get a hold of anyone. Terrible establishment.
ข้อดี: CAR WAS IN GOOD SHAPE
ข้อเสีย: They totally screw ya on liability insurance, I didnt have me card on me, who does on vacation, it stays with my car at home. 90 bucks, I only booked it cause it was 90 bucks cheaper and didnt mind the shuttle ride, was the same price and I had to take the shuttle.
ข้อดี: Yes, Very
ข้อเสีย: Thrifty gave us a car with no tail lights, and the head lights hit the pavement about 4 feet in front of the car. We had to drive a long distance in the dark, without knowing that we had a problem. Finally we pulled over and checked, Limped to the Ft Myers Airport and exchanged the Thrifty car for a Hertz car (because Hertz was covering for Thrifty. that evening. We locked out keys in the car at the Universal Studeo Theme Park, it took two hours for the Hertz folks to answer the phone then another two hours before the AAA truck showed up to tow the car back to the Orlando Airport. When he opened the car, we found the keys in the car, and did not need the tow. However Thrifty charged us for the tow anyway. That I will be c complaining about in the coming days. Basically, it is a wonder these people can stay in business.
ข้อดี: Car was clean
ข้อเสีย: Really long line to do paperwork, picked up on a Sunday and was forced to pay for insurance because my insurance company was closed, tried to put a 500 dollar hold on my cc. I wasn't staying near all the tollways and just had to pay a few dollars leaving orlando and coming back so I passed on the 10 dollar a day sunpass. What they failed to tell me is you can't currently pay at the tolls and then charged me 20 dollars plus the toll fee each way. I recommend going anywhere but here for your rental
ข้อดี: Returning the car went well. Checked in quickly and shuttle to airport was prompt.
ข้อเสีย: -Getting the car took about an hour, even though we were second in line.
-windshield was caked in poorly wiped smoke residue. I could barely see out the front and had to buy windex to clean the windows.
-Wiper blades were old and absolutely useless. Combined with the dirty window, almost crashed the car. If we had the car longer, I would have replaced the wipers myself.
-One of the rear tires was out of balance, or out of round. Driving on the highway shook the whole car.
-Whatever money was save was overshadowed by the stress of driving at night, or in the rain (hazy windshield/useless wipers)
ข้อดี: Nothing at all.
ข้อเสีย: Cleanliness of cars. I needed a second rental. They tried to clean windows with a dirty rag.
วันจันทร์ | 06:00 - 22:00 |
วันอังคาร | 06:00 - 22:00 |
วันพุธ | 06:00 - 22:00 |
วันพฤหัสบดี | 06:00 - 22:00 |
วันศุกร์ | 06:00 - 22:00 |
วันเสาร์ | 06:00 - 22:00 |
วันอาทิตย์ | 06:00 - 22:00 |
ข้อดี: Nothing.........SCAM car rental agency
ข้อเสีย: Everything....!!! Do yourself a favor...KAYAK.....drop them from your listings....unless you want to ruin your customer relationships & reputation
ข้อดี: The staff made it such an easy and friendly process
ข้อเสีย: Free car..lol
ข้อดี: Nothing.
ข้อเสีย: No cars despite a confirmation. When we went back the next day, they were very rude and made up state laws about insurance coverage. They've got a great (although criminal) business model. 1. Offer extremely low rates. 2 Locate far from the airport so they have a captive audience. 3. Require you to buy overpriced insurance from them even though you already have coverage. 4. Just for kicks - be condescending to your customers.
ข้อดี: The staff members were incredibly rude. We spent three hours at the location, trying to get a rental car. They insisted that our car rental insurance was not good enough. The facility didn't have cars available when we needed to pick our our vehicles. It was an absolutely terrible experience and I will NEVER use this company again.
ข้อเสีย: Probably not their fault but the car smelled like weed and I was worried if i got pulled over the cops would think i was just hotboxing it.
ข้อดี: The shuttle driver that picked us up at the airport was extremely friendly and helpful.
ข้อเสีย: We assumed that the Easirent pick-up and return location was at the Orlando Airport. It was 10-15 minutes from the airport, and we had a 7:00 am flight. When we picked up the car, we were informed that it opened at 6:00 am. This presented an issue because we needed to be at the airport by 5:00 am. We decided to return the car early and rent another car from a company that was at the airport.
ข้อเสีย: Poor service. When I received the car the gas gauge was on empty - was told "we didn't have time to fill it up". Shuttle back to airport sat at rental car station for 20 minutes before we left. Strongly recommend against doing business with Easirent!
ข้อเสีย: It took over and hour to get the rental car not good
ข้อดี: The address is not listed correctly. No one picked up the phone. Airport shuttle never came
ข้อดี: Good gas milage.
ข้อเสีย: They required insurance documentation that we weren't told beforehand to bring. Staff were unprofessional in helping us and the price quoted to us online was way off because of hidden fees. One staff member told us we could return the car early and not be charged as much. When we went to return it early that staff person wasn't working and the other staff person told us that there was no way they could do that and the manager also didn't respect what a different employee had told us so we were stuck paying for the car for a few days that we didn't use it. I DO NOT RECCOMEND THIS CAR RENTAL COMPANY. THEY ARE ANYTHING BUT EASY. SAVE TIME AND MONEY BY GOING ELSEWHERE.
ข้อเสีย: Prices
ข้อดี: Staff was friendly and somehwat helpful
ข้อเสีย: Policy on their insurance was a ripoff, forced to take it without a hard copy of my insurance declarations
ข้อเสีย: Probably not their fault but the car smelled like weed and I was worried if i got pulled over the cops would think i was just hotboxing it.
ข้อดี: The shuttle driver that picked us up at the airport was extremely friendly and helpful.
ข้อเสีย: We assumed that the Easirent pick-up and return location was at the Orlando Airport. It was 10-15 minutes from the airport, and we had a 7:00 am flight. When we picked up the car, we were informed that it opened at 6:00 am. This presented an issue because we needed to be at the airport by 5:00 am. We decided to return the car early and rent another car from a company that was at the airport.
ข้อดี: The address is not listed correctly. No one picked up the phone. Airport shuttle never came
ข้อดี: Nothing.........SCAM car rental agency
ข้อเสีย: Everything....!!! Do yourself a favor...KAYAK.....drop them from your listings....unless you want to ruin your customer relationships & reputation
ข้อดี: Nothing.
ข้อเสีย: No cars despite a confirmation. When we went back the next day, they were very rude and made up state laws about insurance coverage. They've got a great (although criminal) business model. 1. Offer extremely low rates. 2 Locate far from the airport so they have a captive audience. 3. Require you to buy overpriced insurance from them even though you already have coverage. 4. Just for kicks - be condescending to your customers.
ข้อดี: The staff members were incredibly rude. We spent three hours at the location, trying to get a rental car. They insisted that our car rental insurance was not good enough. The facility didn't have cars available when we needed to pick our our vehicles. It was an absolutely terrible experience and I will NEVER use this company again.
ข้อเสีย: Poor service. When I received the car the gas gauge was on empty - was told "we didn't have time to fill it up". Shuttle back to airport sat at rental car station for 20 minutes before we left. Strongly recommend against doing business with Easirent!
ข้อเสีย: It took over and hour to get the rental car not good
ข้อดี: Good gas milage.
ข้อเสีย: They required insurance documentation that we weren't told beforehand to bring. Staff were unprofessional in helping us and the price quoted to us online was way off because of hidden fees. One staff member told us we could return the car early and not be charged as much. When we went to return it early that staff person wasn't working and the other staff person told us that there was no way they could do that and the manager also didn't respect what a different employee had told us so we were stuck paying for the car for a few days that we didn't use it. I DO NOT RECCOMEND THIS CAR RENTAL COMPANY. THEY ARE ANYTHING BUT EASY. SAVE TIME AND MONEY BY GOING ELSEWHERE.
ข้อเสีย: Prices
ข้อดี: Staff was friendly and somehwat helpful
ข้อเสีย: Policy on their insurance was a ripoff, forced to take it without a hard copy of my insurance declarations
Never again
ข้อดี: The car was as specified.
ข้อเสีย: It took awhile to get through when we called from the airport
When we were filling out the paperwork they charged
an additional $121 because they said we had to pay for
an additional driver. We said no we only wanted my husband
to drive. They said because I was the one filling out the
application we had to pay for 2 drivers. Will never use this
place again!
Friendly staff, clean premises, thieves and cheats...
ข้อดี: The staff were well dressed and the facility was clean. The air conditioning was cold and the water was free. That's where the accolades stop.
ข้อเสีย: My $77 weekend car rental turned into $212 because they claimed that I picked the car up later than I said I would and then dropped it off later than I said I would, neither of which were true. They also would not let me leave with the car unless I agreed to pay $15 per day for liability insurance even though I had proof of full coverage from my AMEX. DO NOT RENT YOUR CAR FROM THESE PEOPLE. Not if you value your money.
ข้อดี: Nothing
ข้อเสีย: Wrong address was provided and information was not clear on rental pick up. Did not pick up rental at all. Not pleased and they are refusing a refund. Won't be using kayak or priceless ever again!
Wish I Would've Picked A Different Rental Company
ข้อดี: Nothing
ข้อเสีย: Rented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
ข้อเสีย: Took about 30 min to check in at the counter. It was only one person in front of me. Both the customer and the clerk in the front counter were very slow at rent a car processing. The other clerk got on the phone pretending not seeing other standing clients. Office environment very boring and basic not even a tiny green plant or poster hanging. Aunts are marching on bathroom floor. beware of insurance policy add up at the counter before even they ask you what kind of policy you like to carry...
they did upgrade me to another car because of my long waiting. However these people at the rent a car they don't get it! Efficiency and fast processing matters when the time is of essence. We are not there to test drive a intermediate car we need a quick ride and process to catch up with the business meeting etc,...
Never again
ข้อดี: The car was as specified.
ข้อเสีย: It took awhile to get through when we called from the airport
When we were filling out the paperwork they charged
an additional $121 because they said we had to pay for
an additional driver. We said no we only wanted my husband
to drive. They said because I was the one filling out the
application we had to pay for 2 drivers. Will never use this
place again!
Friendly staff, clean premises, thieves and cheats...
ข้อดี: The staff were well dressed and the facility was clean. The air conditioning was cold and the water was free. That's where the accolades stop.
ข้อเสีย: My $77 weekend car rental turned into $212 because they claimed that I picked the car up later than I said I would and then dropped it off later than I said I would, neither of which were true. They also would not let me leave with the car unless I agreed to pay $15 per day for liability insurance even though I had proof of full coverage from my AMEX. DO NOT RENT YOUR CAR FROM THESE PEOPLE. Not if you value your money.
ข้อดี: Nothing
ข้อเสีย: Wrong address was provided and information was not clear on rental pick up. Did not pick up rental at all. Not pleased and they are refusing a refund. Won't be using kayak or priceless ever again!
Wish I Would've Picked A Different Rental Company
ข้อดี: Nothing
ข้อเสีย: Rented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
ข้อเสีย: They insisted I buy their Sunpass package even though I already had my own Sunpass.
They said I would get charged and fined anyway. not all rental companies work that way, I wontbe using NextCar anymore
ข้อเสีย: The car really really needs an alignment. I had to pull the steering wheel hard to the right my entire trip.
ข้อดี: Staff was unfriendly took a long time to get on the road for one I had to call my insurance company to get a declaration page that was never listed in the rental or on web page,had to pay another ten dollars a day because my liability was not satisfactory to there standard pulse could not use my ez-pass another ten dollars as a matter of fact I don’t recall using any toll roads to my destination. When I went to return the car they found a nick in windshield that you could see on there own video, they still told us that it wasn’t there at pick up just totally terrible business practices looking to up charge every step of the way will never use them again
ข้อเสีย: HONEST
ข้อดี: This place is a scam! Added a $100 fee because I had American Family insurance. They said they normally don't work with them so its $100 administration fee. Then tried to sell me a toll pass for $25.00 a day when I refused they said there will be $25.00 fee per toll from them no matter what even if I pay cash at the Toll. Be very carful at this place its very sketchy. Also the car we receive had used masks in the car and one of the seatbelts did not work. I would stay away from this place.
ข้อดี: Not a lot.
ข้อเสีย: Pushed SunPass and other products without explaining that there we opportunities to pay tolls in person. Service representative on pick-up was more interested in checking personal email and text than customer service and was irritated with questions.
The car was clean but the perfume/air freshener was SO HEAVY it left us with a headache and clung to our clothes.
There were no clearly labeled areas for drop-off/return, leaving it up to the customer to decide where to park.
Overall, I’ll use an Uber or other rental agency in the future rather than NextCar
ข้อเสีย: My flight was delayed and they charged me 100 dollars for not being in time, also I was calling many times before that, and never answer the phone.
ข้อดี: Airport shuttle never arrived. We suspect the company is out of business.
ข้อเสีย: Went out of business. Shuttle never arrived. Use another company
ข้อดี: Drop-off was easy, car performed well.
ข้อเสีย: Price was absolutely outrageous, ended up paying far more than we originally thought. The service was awful as well, the employee who served us worked incredibly slow and was not friendly at all. We will never use this rental service again.
ข้อเสีย: They made me purchase extra insurance, They also stated that The car I rented was no longer available so they needed to open a new rental agreement and pay 3 times the amount that I originally agreed to.
ข้อเสีย: The shuttle took more than half an hour to pick us up.
We had to call the company for it to come.
The guy over the phone mentioned that we needed to call for requesting the shuttle (there is not mention of that in the reserve or website)
The clerk at the counter said that it was not necessary to call.
I was forced to buy a liability insurance even though the website suggested it was optional.
The clerk mentioned that there was no other way to rent the car.
I did not make the effort to look for other option, the Nextcar location in Orlando is far
away the airport and it was already late in the night.
The car seems to be rebuilt, the spots in the seats were horrible.
The radio volume did not work properly.
I was looking for an economic rental and ended up paying almost like renting with the major brands.
ข้อดี: Nothing.
ข้อเสีย: Everything. Outrageous deposits. Outrageous car insurance requirements/ upgrades. Ridiculous toll fees. There were 5 bookings on our shuttle. 1 person took their rental, 4 of us canceled our reservations
ข้อเสีย: Total rip off. Plane was delayed, tried to call, they dont answer! Could go on for days. Stay away!
ข้อเสีย: They insisted I buy their Sunpass package even though I already had my own Sunpass.
They said I would get charged and fined anyway. not all rental companies work that way, I wontbe using NextCar anymore
ข้อดี: Staff was unfriendly took a long time to get on the road for one I had to call my insurance company to get a declaration page that was never listed in the rental or on web page,had to pay another ten dollars a day because my liability was not satisfactory to there standard pulse could not use my ez-pass another ten dollars as a matter of fact I don’t recall using any toll roads to my destination. When I went to return the car they found a nick in windshield that you could see on there own video, they still told us that it wasn’t there at pick up just totally terrible business practices looking to up charge every step of the way will never use them again
ข้อเสีย: HONEST
ข้อดี: This place is a scam! Added a $100 fee because I had American Family insurance. They said they normally don't work with them so its $100 administration fee. Then tried to sell me a toll pass for $25.00 a day when I refused they said there will be $25.00 fee per toll from them no matter what even if I pay cash at the Toll. Be very carful at this place its very sketchy. Also the car we receive had used masks in the car and one of the seatbelts did not work. I would stay away from this place.
ข้อดี: Not a lot.
ข้อเสีย: Pushed SunPass and other products without explaining that there we opportunities to pay tolls in person. Service representative on pick-up was more interested in checking personal email and text than customer service and was irritated with questions.
The car was clean but the perfume/air freshener was SO HEAVY it left us with a headache and clung to our clothes.
There were no clearly labeled areas for drop-off/return, leaving it up to the customer to decide where to park.
Overall, I’ll use an Uber or other rental agency in the future rather than NextCar
ข้อเสีย: My flight was delayed and they charged me 100 dollars for not being in time, also I was calling many times before that, and never answer the phone.
ข้อดี: Airport shuttle never arrived. We suspect the company is out of business.
ข้อเสีย: Went out of business. Shuttle never arrived. Use another company
ข้อดี: Drop-off was easy, car performed well.
ข้อเสีย: Price was absolutely outrageous, ended up paying far more than we originally thought. The service was awful as well, the employee who served us worked incredibly slow and was not friendly at all. We will never use this rental service again.
ข้อเสีย: They made me purchase extra insurance, They also stated that The car I rented was no longer available so they needed to open a new rental agreement and pay 3 times the amount that I originally agreed to.
ข้อเสีย: The shuttle took more than half an hour to pick us up.
We had to call the company for it to come.
The guy over the phone mentioned that we needed to call for requesting the shuttle (there is not mention of that in the reserve or website)
The clerk at the counter said that it was not necessary to call.
I was forced to buy a liability insurance even though the website suggested it was optional.
The clerk mentioned that there was no other way to rent the car.
I did not make the effort to look for other option, the Nextcar location in Orlando is far
away the airport and it was already late in the night.
The car seems to be rebuilt, the spots in the seats were horrible.
The radio volume did not work properly.
I was looking for an economic rental and ended up paying almost like renting with the major brands.
ข้อดี: Nothing.
ข้อเสีย: Everything. Outrageous deposits. Outrageous car insurance requirements/ upgrades. Ridiculous toll fees. There were 5 bookings on our shuttle. 1 person took their rental, 4 of us canceled our reservations
ข้อเสีย: Total rip off. Plane was delayed, tried to call, they dont answer! Could go on for days. Stay away!
ข้อดี: I was called the day before and told they didn’t have a car for me and that I needed to cancel my reservation and rebook with someone else. The told me three times to cancel while I insisted that I was not canceling and rebooking and they needed to make it right. I was told that due to the weather-
ข้อเสีย: Which was a lie. Come to find out the company has gone out of business in Florida. When I called to get help from you it fell on deaf ears. Never booking with you again.
ข้อเสีย: They cancelled the night before the rental
ข้อเสีย: My 6 week old reservation was cancelled by the company less than 24 hours before I was to rent the car. That is bad business ethics.
ข้อดี: Nothing I never got a car they didn't show up at the airport with a shuttle. I called and they would not answer there phone.
ข้อเสีย: Everything I would never book with them again.
ข้อเสีย: Order the car couple months in advance and got a call the day before picking it up letting us know that they
don't have any car available and we should go online and book something else with priceline.
Will never use them again
ข้อเสีย: They canceled my car the night before
ข้อเสีย: Went to pick up car that was booked 2 months before and location was closed down with no notification , absolutely horrible experience , worker was taking cars in but was unwilling to give me my contracted rental , rude and unprofessional . Never again!
ข้อเสีย: Cancelled before trip, could not reach by phone or email, read horrible reviews about holding big deposits. Off site pickup at a major airport, and on and on.
ข้อดี: They only have one van and they are more than 10 minutes from the airport. We had to wait over 25 minutes to get picked up. Returning the car at 8 am took 35 minutes.
ข้อเสีย: More staff; a second van; opening at 6:30 AM not at 8 AM with only the van driver to check you in; Better cleaning of the car, we found cups under our seats and no washer fluid. Staff was pleasant; car was good; Could not disable Ez pass (Sun pass) so I was unable to use mine.
ข้อดี: NOTHING
ข้อเสีย: When I arrived in MCO at 9PM and waited for 45 minutes for a pick up I tried to call. Each of my 5 calls ended in a busy signal. I was forced to go to another car rental company in the airport and paid more than double their rate.
ข้อดี: The staff was friendly, but not very helpful.
ข้อเสีย: We were called prior to landing and told their shuttle service was down and given a phone number to call when we landed. No one ever answered that number after calling at least 20 times and letting it ring over and over. Ended up taking a $20 cab to Executive only to find out they had no vehicles
ข้อเสีย: Pickup van never made it. Had to use Uber to get to rental office. Couldn’t get them on the phone for an hour.
ข้อดี: I was called the day before and told they didn’t have a car for me and that I needed to cancel my reservation and rebook with someone else. The told me three times to cancel while I insisted that I was not canceling and rebooking and they needed to make it right. I was told that due to the weather-
ข้อเสีย: Which was a lie. Come to find out the company has gone out of business in Florida. When I called to get help from you it fell on deaf ears. Never booking with you again.
ข้อเสีย: They cancelled the night before the rental
ข้อเสีย: My 6 week old reservation was cancelled by the company less than 24 hours before I was to rent the car. That is bad business ethics.
ข้อดี: Nothing I never got a car they didn't show up at the airport with a shuttle. I called and they would not answer there phone.
ข้อเสีย: Everything I would never book with them again.
ข้อเสีย: Order the car couple months in advance and got a call the day before picking it up letting us know that they
don't have any car available and we should go online and book something else with priceline.
Will never use them again
ข้อเสีย: They canceled my car the night before
ข้อเสีย: Went to pick up car that was booked 2 months before and location was closed down with no notification , absolutely horrible experience , worker was taking cars in but was unwilling to give me my contracted rental , rude and unprofessional . Never again!
ข้อเสีย: Cancelled before trip, could not reach by phone or email, read horrible reviews about holding big deposits. Off site pickup at a major airport, and on and on.
ข้อดี: They only have one van and they are more than 10 minutes from the airport. We had to wait over 25 minutes to get picked up. Returning the car at 8 am took 35 minutes.
ข้อเสีย: More staff; a second van; opening at 6:30 AM not at 8 AM with only the van driver to check you in; Better cleaning of the car, we found cups under our seats and no washer fluid. Staff was pleasant; car was good; Could not disable Ez pass (Sun pass) so I was unable to use mine.
ข้อดี: NOTHING
ข้อเสีย: When I arrived in MCO at 9PM and waited for 45 minutes for a pick up I tried to call. Each of my 5 calls ended in a busy signal. I was forced to go to another car rental company in the airport and paid more than double their rate.
ข้อดี: The staff was friendly, but not very helpful.
ข้อเสีย: We were called prior to landing and told their shuttle service was down and given a phone number to call when we landed. No one ever answered that number after calling at least 20 times and letting it ring over and over. Ended up taking a $20 cab to Executive only to find out they had no vehicles
ข้อเสีย: Pickup van never made it. Had to use Uber to get to rental office. Couldn’t get them on the phone for an hour.
วันจันทร์ | 09:00 - 23:59 |
วันอังคาร | 09:00 - 23:59 |
วันพุธ | 09:00 - 23:59 |
วันพฤหัสบดี | 09:00 - 23:59 |
วันศุกร์ | 09:00 - 23:59 |
วันเสาร์ | 09:00 - 23:59 |
วันอาทิตย์ | 09:00 - 23:59 |
วันจันทร์ | 00:00 - 23:59 |
วันอังคาร | 00:00 - 23:59 |
วันพุธ | 00:00 - 23:59 |
วันพฤหัสบดี | 00:00 - 23:59 |
วันศุกร์ | 00:00 - 23:59 |
วันเสาร์ | 00:00 - 23:59 |
วันอาทิตย์ | 00:00 - 23:59 |
วันจันทร์ | 06:00 - 23:59 |
วันอังคาร | 06:00 - 23:59 |
วันพุธ | 06:00 - 23:59 |
วันพฤหัสบดี | 06:00 - 23:59 |
วันศุกร์ | 06:00 - 23:59 |
วันเสาร์ | 06:00 - 23:59 |
วันอาทิตย์ | 06:00 - 23:59 |
ผู้ให้บริการยอดนิยม | Alamo |
---|---|
ประเภทรถเช่ายอดนิยม | รถขนาดกลาง |
ราคาเฉลี่ย | ฿1,454/วัน |
ข้อเสนอที่ดี | ฿1,154/วัน |
โดยเฉลี่ยแล้วรถเช่าใน สนามบิน ออร์แลนโด ราคา ฿1,566 ต่อวัน
ตามคะแนนและรีวิวจากผู้ใช้จริงบน KAYAK บริษัทรถเช่าที่ดีที่สุดใน สนามบิน ออร์แลนโด คือ Alamo (8.9, 1095 รีวิว), Enterprise (8.7, 449 รีวิว) และ Sixt (7.9, 437 รีวิว)
บริษัทรถเช่าที่ให้บริการรถรับส่งหรือบริการรับรถจาก สนามบิน ออร์แลนโด ไปยังสถานที่ตั้งนอกสนามบินคือ Alamo และ Budget