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kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
วันจันทร์ | 07:00 - 21:30 |
วันอังคาร | 07:00 - 21:30 |
วันพุธ | 07:00 - 21:30 |
วันพฤหัสบดี | 07:00 - 21:30 |
วันศุกร์ | 07:00 - 21:30 |
วันเสาร์ | 07:00 - 21:00 |
วันอาทิตย์ | 07:00 - 21:30 |
วันจันทร์ | 07:00 - 21:30 |
วันอังคาร | 07:00 - 21:30 |
วันพุธ | 07:00 - 21:30 |
วันพฤหัสบดี | 07:00 - 21:30 |
วันศุกร์ | 07:00 - 21:30 |
วันเสาร์ | 07:00 - 21:00 |
วันอาทิตย์ | 07:00 - 21:30 |
ข้อดี: Friendly and fast service. Our van was new and very clean. I would recommend them.
Great
ข้อดี: Van was great. Was all we needed and more. Fit all of us perfect
ข้อเสีย: Nothing. Worked out great
ข้อดี: no line
super nice check in guy
upgraded car
nice return gut - called me by name
yes all good!!!
Excellent clean large vehicle- quick pick up and drop off!
ข้อดี: Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.
ข้อเสีย: Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.
ข้อเสีย: Car wasn't quite full of gas
ข้อดี: Counter agent was very pleasant and efficient.
Good quality car - Toyota Camry
ข้อเสีย: The windows of car were a little dirty.
"I'll be back"
ข้อดี: When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.
ข้อเสีย: There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.
Kayak vs Alamo misalignment; huge truck vs low end
ข้อดี: The manager found us a vehicle to take so we were able to leave the airport.
ข้อเสีย: We requested a standard sedan; we were told that even though we booked it before we arrived, none were available. We had to take the only feasible vehicle: a huge Ram pickup truck with no trunk or covered storage. We had to wait for a truck to be found and brought up. Thankfully it was not raining on our luggage in the truck bed. We were then told we could exchange the vehicle the next day for the car we wanted, at Santa Ana.
Awesome
ข้อดี: The fact that the vehicle I reserved was actually
what I got!!!! That never happens...
ข้อเสีย: I had to sign up on line for fast track tolls
ข้อดี: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous.
The car was clean and I really enjoyed driving it (Nissan Altima).
I would rent with Alamo again because of this experience.
ข้อดี: Was easy quick rental & return
ข้อเสีย: The charger usb couldn't charge my phone & listen to music at the same time
ข้อดี: Friendly and fast service. Our van was new and very clean. I would recommend them.
Great
ข้อดี: Van was great. Was all we needed and more. Fit all of us perfect
ข้อเสีย: Nothing. Worked out great
ข้อดี: no line
super nice check in guy
upgraded car
nice return gut - called me by name
yes all good!!!
Excellent clean large vehicle- quick pick up and drop off!
ข้อดี: Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.
ข้อเสีย: Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.
ข้อเสีย: Car wasn't quite full of gas
"I'll be back"
ข้อดี: When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.
ข้อเสีย: There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.
Awesome
ข้อดี: The fact that the vehicle I reserved was actually
what I got!!!! That never happens...
ข้อเสีย: I had to sign up on line for fast track tolls
ข้อดี: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous.
The car was clean and I really enjoyed driving it (Nissan Altima).
I would rent with Alamo again because of this experience.
ข้อดี: Was easy quick rental & return
ข้อเสีย: The charger usb couldn't charge my phone & listen to music at the same time
วันจันทร์ | 07:00 - 21:30 |
วันอังคาร | 07:00 - 21:30 |
วันพุธ | 07:00 - 21:30 |
วันพฤหัสบดี | 07:00 - 21:30 |
วันศุกร์ | 07:00 - 21:30 |
วันเสาร์ | 07:00 - 21:00 |
วันอาทิตย์ | 07:00 - 21:30 |
ข้อเสีย: We just rented the car for 1 day and dropped off
At a location. I think the drop off cost was high
Car had a hard time starting
ข้อดี: But once it started, it ran well and climate control was swell
ข้อเสีย: Filling Up. The car's tank kept making the nozzle shut off before tank was full.
Enterprise sucks
ข้อดี: they won't rent to debit card holders and sent me to three locations after lying several times about car availability and requirements
Beware of prepaying for gas
ข้อดี: Friendly staff, relatively quick service.
ข้อเสีย: I prepaid for a tank of gas and was told that I'd get the difference back at dropoff, but instead I was billed the full amount and was told that the transaction couldn't be modified.
Read the fine print
ข้อดี: Our car was clean and was a great price.
ข้อเสีย: They've recently changed their policy so you cannot secure your vehicle with a credit card and pay cash. Several people in front of us in line had the same issue. The employee working the counter was extremely rude about the change. In his defense, I'm sure he was probably getting yelled at often; but he was extremely unprofessional. As he told me several times, I should have read the fine print, so I'm passing that advice into you now.
No rental car
ข้อเสีย: I paid a $45 deposit for a rental car that was never reserved so we were stuck without a car. I want a full refund. Terrible service!
ข้อดี: Great convenient service from start to finish. Thanks Enterprise!
GREAT SERVICE
ข้อดี: The Enterprise employees at the Long Beach airport were very professional.
ข้อเสีย: We just rented the car for 1 day and dropped off
At a location. I think the drop off cost was high
ข้อดี: Great convenient service from start to finish. Thanks Enterprise!
GREAT SERVICE
ข้อดี: The Enterprise employees at the Long Beach airport were very professional.
Car had a hard time starting
ข้อดี: But once it started, it ran well and climate control was swell
ข้อเสีย: Filling Up. The car's tank kept making the nozzle shut off before tank was full.
Beware of prepaying for gas
ข้อดี: Friendly staff, relatively quick service.
ข้อเสีย: I prepaid for a tank of gas and was told that I'd get the difference back at dropoff, but instead I was billed the full amount and was told that the transaction couldn't be modified.
Read the fine print
ข้อดี: Our car was clean and was a great price.
ข้อเสีย: They've recently changed their policy so you cannot secure your vehicle with a credit card and pay cash. Several people in front of us in line had the same issue. The employee working the counter was extremely rude about the change. In his defense, I'm sure he was probably getting yelled at often; but he was extremely unprofessional. As he told me several times, I should have read the fine print, so I'm passing that advice into you now.
Enterprise sucks
ข้อดี: they won't rent to debit card holders and sent me to three locations after lying several times about car availability and requirements
No rental car
ข้อเสีย: I paid a $45 deposit for a rental car that was never reserved so we were stuck without a car. I want a full refund. Terrible service!
วันจันทร์ | 06:30 - 22:30 |
วันอังคาร | 06:30 - 22:30 |
วันพุธ | 06:30 - 22:30 |
วันพฤหัสบดี | 06:30 - 22:30 |
วันศุกร์ | 06:30 - 22:30 |
วันเสาร์ | 06:30 - 22:30 |
วันอาทิตย์ | 06:30 - 22:30 |
ข้อดี: The lady who helped was very nice. The car type I rented was not available and ready upon arrival, but she was able to provide a comp upgrade for the inconvenience.
ข้อเสีย: Pretty long want times to actually get the car, but the agent was by herself do all she could and keeping me up to date, so I gave her the benefit of the doubt.
Great Customer Service
ข้อดี: People are friendly.
Easy and fast service. Great car.
ข้อดี: We received a Hybrid car which was fabulous for driving around LA!
ข้อเสีย: Would like to get immediately the confirmation for getting back the 200$ deposit
Deceptive Toll Program
ข้อเสีย: I was told about Plate Pass, which allows drivers to use electronic toll. I was never told that one of the only roads in the US not covered was right outside the Long Beach Airport. After Hertz had their way with me I ended up having to pay 60 dollars for a 0.25 cent toll. Fraudulent marketing, negligent customer disclosure, and bad service on the backend. After many years with Hertz I am calling it quits.
Excellent customer service and a good value
ข้อดี: I have rented many cars at LGB airport. This experience with Hertz was the best I've ever had anywhere. Ebony is the reason. She welcomed me with a big smile. Throughout the check out, she was both very professional and friendly. She took the time to explain everything and asked if I had questions. How refreshing in this day and age. The car was great, and the car return was easy.
Watch the tolls
ข้อดี: The car was absolutely fine and as expected.
ข้อเสีย: Hertz neglected to discuss tolls with us. We took a toll road, and did not have an option to pay cash or a transponder. We tried to pay it online but were told we would have to pay it through Hertz. When I called Hertz they were completely unhelpful, and when we dropped off the car we found out we would have to pay a $25 penalty on top of the toll. They claim they have no responsibility for this, but that's ridiculous. This may just be an issue with staff at Long Beach airport, but I was pretty frustrated and angry.
Good value for the money, but no option for hands free calling
ข้อดี: Pickup and drop off was easy. Agents were friendly.
ข้อเสีย: The car wasn't very clean and I was shocked that there was no blue tooth option or any way for hands free calling.
Easy experience
ข้อดี: Very nice lady at the counter. No line. Quick checkout. Not too much upselling. Know that's their job though, she read me well. Made the offer but didn't over-push it.
ข้อเสีย: By no fault of the attendant, I'm always surprised no one makes it a point to make it easy to manage tolls easily. I always remember that once I'm in the car and it's too late to go back.
ข้อดี: Easy pick up and drop off. Clean car!
ข้อเสีย: Nissan Versa's drive a little weak.
ข้อดี: Gas mileage, cleanliness, proximity to terminal, friendly/courteous service representatives.
ข้อเสีย: Waiting in line to turn keys in.
Great!
ข้อดี: Great customer service, great price, car was as expected. No unexpected charges. Easy drop off
ข้อเสีย: One worker and Hertz had the longest line.
ข้อดี: The lady who helped was very nice. The car type I rented was not available and ready upon arrival, but she was able to provide a comp upgrade for the inconvenience.
ข้อเสีย: Pretty long want times to actually get the car, but the agent was by herself do all she could and keeping me up to date, so I gave her the benefit of the doubt.
Great Customer Service
ข้อดี: People are friendly.
Easy and fast service. Great car.
ข้อดี: We received a Hybrid car which was fabulous for driving around LA!
ข้อเสีย: Would like to get immediately the confirmation for getting back the 200$ deposit
Excellent customer service and a good value
ข้อดี: I have rented many cars at LGB airport. This experience with Hertz was the best I've ever had anywhere. Ebony is the reason. She welcomed me with a big smile. Throughout the check out, she was both very professional and friendly. She took the time to explain everything and asked if I had questions. How refreshing in this day and age. The car was great, and the car return was easy.
ข้อดี: Easy pick up and drop off. Clean car!
ข้อเสีย: Nissan Versa's drive a little weak.
ข้อดี: Gas mileage, cleanliness, proximity to terminal, friendly/courteous service representatives.
ข้อเสีย: Waiting in line to turn keys in.
Great!
ข้อดี: Great customer service, great price, car was as expected. No unexpected charges. Easy drop off
ข้อเสีย: One worker and Hertz had the longest line.
Good value for the money, but no option for hands free calling
ข้อดี: Pickup and drop off was easy. Agents were friendly.
ข้อเสีย: The car wasn't very clean and I was shocked that there was no blue tooth option or any way for hands free calling.
Easy experience
ข้อดี: Very nice lady at the counter. No line. Quick checkout. Not too much upselling. Know that's their job though, she read me well. Made the offer but didn't over-push it.
ข้อเสีย: By no fault of the attendant, I'm always surprised no one makes it a point to make it easy to manage tolls easily. I always remember that once I'm in the car and it's too late to go back.
Deceptive Toll Program
ข้อเสีย: I was told about Plate Pass, which allows drivers to use electronic toll. I was never told that one of the only roads in the US not covered was right outside the Long Beach Airport. After Hertz had their way with me I ended up having to pay 60 dollars for a 0.25 cent toll. Fraudulent marketing, negligent customer disclosure, and bad service on the backend. After many years with Hertz I am calling it quits.
Watch the tolls
ข้อดี: The car was absolutely fine and as expected.
ข้อเสีย: Hertz neglected to discuss tolls with us. We took a toll road, and did not have an option to pay cash or a transponder. We tried to pay it online but were told we would have to pay it through Hertz. When I called Hertz they were completely unhelpful, and when we dropped off the car we found out we would have to pay a $25 penalty on top of the toll. They claim they have no responsibility for this, but that's ridiculous. This may just be an issue with staff at Long Beach airport, but I was pretty frustrated and angry.
วันจันทร์ | 07:00 - 22:00 |
วันอังคาร | 07:00 - 22:00 |
วันพุธ | 07:00 - 22:00 |
วันพฤหัสบดี | 07:00 - 22:00 |
วันศุกร์ | 07:00 - 22:00 |
วันเสาร์ | 07:00 - 22:00 |
วันอาทิตย์ | 07:00 - 22:00 |
ข้อดี: People were nice...
ข้อเสีย: 1) Give us the car that was promised
2) Don’t make us drive around to a different airport to pick up a totally different car.
3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
ข้อดี: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
ข้อเสีย: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
ข้อดี: Nothing
ข้อเสีย: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
ข้อเสีย: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
ข้อดี: The car
ข้อเสีย: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Crappy cars but nice staff
ข้อดี: Your agents are super nice
ข้อเสีย: At the airport, I was bullied by a female agent as I left the lot — she literally pulled a car in front of me so I was blocked off. I was given not only the most basic car that reminded me of a 1990 car I owned, but a car with two broken hub caps that were so torn up that one was about to fall off and was vibrating and making a nasty humming noise...I did t notice until I got off the freeway to check if I had a flat tire....so I called to complain but NO ONE answered for ages....so I called the main number and they sent me to a city location to switch it out where they only had an old filthy car that seemed to have been sitting for years and another “upgrade” Mitsubishi Lancer that had painted on “X’s” all over the car (identifying all the damage) which was soooooo embarrassing to drive especially driving up to the Ritz and Hyatt valet. I paid insurance on a rent-a-wreck and drove them around with utter humility. The agents tried their best to help me out (they were super nice!) but I guess it’s all they had. But given the junk I drove, I’m never renting from Avis in O.C. Again, however.
You don’t get the car you reserve
ข้อเสีย: I didn’t like that that I didn’t get the car I reserved. If you don’t have it, give me the next class up at the same price. Don’t tell me I’m welcome to try one of the other rental companies. I spent my time searching, you made me an offer, now live up to it!
Credit Score = You Wouldn’t Rent Me A Car
ข้อดี: Are you serious? What did I like? I really liked making a reservation for a car and waiting in line and getting told in front of all the people that because of my credit score, you wouldn’t rent me a car ¯\_(ツ)_/¯. Thanks! Best experience of my life.
ข้อเสีย: Hmm. That’s a tough one. I mean, I really liked how you ridiculed me in public, and I really liked how I had to do the walk of shame to the end of the parking lot to enterprise and rent whatever they had left. Guess what? I didn’t harm their car at all! So they got my money, not you! Happy Birthday! You are the worst company ever.
Excellent all around
ข้อดี: Rented Ford Transit 12 passenger van. A magnificent machine. Very comfortable seat. Easy to drive. Well appointed. Good audio. Drove ~1K miles in 24 hours with no fatigue. Avis staff courteous, kind, very helpful.
ข้อเสีย: Nothing.
Good service!
ข้อดี: Fast processing and excellent car
ข้อดี: Was given a truck which ran very nice; unexpected.
I'll never use Avis again.
ข้อเสีย: I received a confirmation phone call the day before travel and spoke with a gentleman at the rental location and gave him my flight information and confirmed that I would be there. He told me there was no airport shuttle and to take an Uber. My flight was on time and I jumped in an Uber and arrived at my rental location at 12:05 (my pick up was at 12:00). The doors to the office were locked and the security guard came over to let me know that it was closed. The location was closed, the guy left early and woull not be back. Now I was stranded in the middle of Santa Anna with my bags after traveling 10+ hours across the country. I contacted Avis customer service and was told that they could not help me because the location was closed and there were no other cars in orange county. The only option was to take an Uber to the Long Beach airport to pick up a car. He offered to give me my same rate. Ha, what a joke! That's all you're going to do for me is guarantee the same rate but I have to take an Uber to another airport? Are you kidding me? Totally unacceptable and horrendous customer service. Needless to say, I was stranded because it was memorial day weekend and there were no cars available with any company. This ruined my trip before it could even get started. Nice work avis.
ข้อดี: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
ข้อเสีย: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
Excellent all around
ข้อดี: Rented Ford Transit 12 passenger van. A magnificent machine. Very comfortable seat. Easy to drive. Well appointed. Good audio. Drove ~1K miles in 24 hours with no fatigue. Avis staff courteous, kind, very helpful.
ข้อเสีย: Nothing.
Good service!
ข้อดี: Fast processing and excellent car
ข้อดี: Was given a truck which ran very nice; unexpected.
ข้อดี: People were nice...
ข้อเสีย: 1) Give us the car that was promised
2) Don’t make us drive around to a different airport to pick up a totally different car.
3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
ข้อดี: Nothing
ข้อเสีย: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
ข้อเสีย: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
ข้อดี: The car
ข้อเสีย: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Crappy cars but nice staff
ข้อดี: Your agents are super nice
ข้อเสีย: At the airport, I was bullied by a female agent as I left the lot — she literally pulled a car in front of me so I was blocked off. I was given not only the most basic car that reminded me of a 1990 car I owned, but a car with two broken hub caps that were so torn up that one was about to fall off and was vibrating and making a nasty humming noise...I did t notice until I got off the freeway to check if I had a flat tire....so I called to complain but NO ONE answered for ages....so I called the main number and they sent me to a city location to switch it out where they only had an old filthy car that seemed to have been sitting for years and another “upgrade” Mitsubishi Lancer that had painted on “X’s” all over the car (identifying all the damage) which was soooooo embarrassing to drive especially driving up to the Ritz and Hyatt valet. I paid insurance on a rent-a-wreck and drove them around with utter humility. The agents tried their best to help me out (they were super nice!) but I guess it’s all they had. But given the junk I drove, I’m never renting from Avis in O.C. Again, however.
You don’t get the car you reserve
ข้อเสีย: I didn’t like that that I didn’t get the car I reserved. If you don’t have it, give me the next class up at the same price. Don’t tell me I’m welcome to try one of the other rental companies. I spent my time searching, you made me an offer, now live up to it!
Credit Score = You Wouldn’t Rent Me A Car
ข้อดี: Are you serious? What did I like? I really liked making a reservation for a car and waiting in line and getting told in front of all the people that because of my credit score, you wouldn’t rent me a car ¯\_(ツ)_/¯. Thanks! Best experience of my life.
ข้อเสีย: Hmm. That’s a tough one. I mean, I really liked how you ridiculed me in public, and I really liked how I had to do the walk of shame to the end of the parking lot to enterprise and rent whatever they had left. Guess what? I didn’t harm their car at all! So they got my money, not you! Happy Birthday! You are the worst company ever.
I'll never use Avis again.
ข้อเสีย: I received a confirmation phone call the day before travel and spoke with a gentleman at the rental location and gave him my flight information and confirmed that I would be there. He told me there was no airport shuttle and to take an Uber. My flight was on time and I jumped in an Uber and arrived at my rental location at 12:05 (my pick up was at 12:00). The doors to the office were locked and the security guard came over to let me know that it was closed. The location was closed, the guy left early and woull not be back. Now I was stranded in the middle of Santa Anna with my bags after traveling 10+ hours across the country. I contacted Avis customer service and was told that they could not help me because the location was closed and there were no other cars in orange county. The only option was to take an Uber to the Long Beach airport to pick up a car. He offered to give me my same rate. Ha, what a joke! That's all you're going to do for me is guarantee the same rate but I have to take an Uber to another airport? Are you kidding me? Totally unacceptable and horrendous customer service. Needless to say, I was stranded because it was memorial day weekend and there were no cars available with any company. This ruined my trip before it could even get started. Nice work avis.
วันจันทร์ | 06:00 - 22:00 |
วันอังคาร | 06:00 - 22:00 |
วันพุธ | 06:00 - 22:00 |
วันพฤหัสบดี | 06:00 - 22:00 |
วันศุกร์ | 06:00 - 22:00 |
วันเสาร์ | 06:00 - 22:00 |
วันอาทิตย์ | 06:00 - 22:00 |
ข้อเสีย: Was not aware I needed to have a credit card to pick up car. I had to settle for another company and pay more than double to rent a vehicle! I was not happy.
ข้อดี: I loved the car! Probably the best car rental ever!
ข้อเสีย: Perfect! Easy and efficient!
ข้อเสีย: Clarity on where cars were parked at pickup.
ข้อดี: car was clean
ข้อเสีย: make less steps for picking up and dropping off. it shouldnt take that long to drop off or pick up a car. make directions more clearer
ข้อดี: The car was brand-new and very comfortable.
ข้อเสีย: Explanation of the fees, the price turned out to be tripled
ข้อดี: Staff was fine
ข้อเสีย: Clean the car
ข้อดี: Not at all helpful. Our reservation was for pickup after 10 and when we arrived at the counter the gal said they closed at 10 and she couldn’t do anything to help us.
ข้อเสีย: If the company closes at 10pm, don't allow a pick up for after 10pm
ข้อเสีย: Cars are dirty, always have damages, just have to be diligent with the inspection. But cheap!
ข้อดี: Courtesy
ข้อเสีย: the budget rental representative name Andrew was extremely discourteous with me. He wouldn’t let me explain for changing car. I was overcharged which he wouldn’t fix it. I requested to speak to his supervisor and his response was there’s no supervisor and wouldn’t give me the supervisor name.
ข้อดี: Worst service ever!!! They told my husband since he did not have two forms of ID they would not be able to rent to him.
ข้อเสีย: Let customer know before they book that they need 2 form of ID
ข้อดี: staff was available quickly. no line
ข้อเสีย: the car was dirty, used, wasn't cleaned before we picked it up. it had insects all over the front car. windows weren't cleaned. it was horrible and i'd like my money back.
ข้อดี: Great car and great mileage
ข้อเสีย: Automatic locks
ข้อดี: I loved the car! Probably the best car rental ever!
ข้อเสีย: Perfect! Easy and efficient!
ข้อเสีย: Clarity on where cars were parked at pickup.
ข้อดี: car was clean
ข้อเสีย: make less steps for picking up and dropping off. it shouldnt take that long to drop off or pick up a car. make directions more clearer
ข้อดี: Great car and great mileage
ข้อเสีย: Automatic locks
ข้อดี: The car was brand-new and very comfortable.
ข้อเสีย: Explanation of the fees, the price turned out to be tripled
ข้อดี: Staff was fine
ข้อเสีย: Clean the car
ข้อดี: Not at all helpful. Our reservation was for pickup after 10 and when we arrived at the counter the gal said they closed at 10 and she couldn’t do anything to help us.
ข้อเสีย: If the company closes at 10pm, don't allow a pick up for after 10pm
ข้อเสีย: Cars are dirty, always have damages, just have to be diligent with the inspection. But cheap!
ข้อดี: Courtesy
ข้อเสีย: the budget rental representative name Andrew was extremely discourteous with me. He wouldn’t let me explain for changing car. I was overcharged which he wouldn’t fix it. I requested to speak to his supervisor and his response was there’s no supervisor and wouldn’t give me the supervisor name.
ข้อดี: Worst service ever!!! They told my husband since he did not have two forms of ID they would not be able to rent to him.
ข้อเสีย: Let customer know before they book that they need 2 form of ID
ข้อดี: staff was available quickly. no line
ข้อเสีย: the car was dirty, used, wasn't cleaned before we picked it up. it had insects all over the front car. windows weren't cleaned. it was horrible and i'd like my money back.
วันจันทร์ | 08:00 - 15:00 |
วันอังคาร | 08:00 - 15:00 |
วันพุธ | 08:00 - 15:00 |
วันพฤหัสบดี | 08:00 - 15:00 |
วันศุกร์ | 08:00 - 15:00 |
วันเสาร์ | |
วันอาทิตย์ |
ข้อดี: The car was clean and comfortable.
ข้อเสีย: The service could not have been worse. We waited over an hour before we had someone finally pick up the phone and send an airport van.
On our return flight, we turned our car in at the appointed 4:00 time to find a note on the desk that said “please place the keys in the Dropbox. We had expected to get a ride to the airport, but that was not to be. We walked 20 minutes or so to the airport and barely made our flight.
The communication with your renters needs some work.
ข้อดี: Nothing. Very unprofessional.
ข้อเสีย: Sat and waited for an hour at the airport and the shuttle never showed up. Called 3 times, never answered. Took a $10 Uber to the office, and two young unprofessional girls were there. “I was at lunch”. After we took the car and got to the hotel, they call us and told us they left keys in our car so they came and met us and switched us cars. What a joke. The replacement car was a crappy, smoke smelling Kia Soul, nothing like the commercial with the hamsters. I had never seen a rental car in such bad condition.
ข้อดี: Typically it is the lowest. For a reason. Even then I would not recommend renting from here.
ข้อเสีย: The staff is untrained, unprofessional and many give you the attitude that they will probably steal your information.
The prove of having insurance. In mist car rental agencies you just tell them the name is the insurance here you have to have a policy # and fill it out. Or they fir e you to buy insurance! Wtf!!!
I’m getting the impression they are hiring the bottom feeders of tre employees with fishy background. All care more in their cell phone than try to help you to rent and leave the facility.
I had a reservation d as Nd had to rebook at the car agency nearby. What a completely ware of time.
ข้อเสีย: Stop cheeting people with the small print ,getting customers offering unlimited miles
ข้อดี: Staff was helpful and professional.
ข้อเสีย: The car was beat up, dirty on the exterior and had damage to the front, dings and dents, and windshield wipers that need to be replaced, making driving uncomfortable and dangerous.
ข้อดี: Price was okay.
ข้อเสีย: Service, car, cleanliness, vehicle performance, everything. It was a bad experience. Took a long time to pick up. Car had dents, missing panels, unclean, etc.
ข้อดี: Absolutely the WORST. I will never use Ace again. The receptionist was rude and behaved as if we were interrupting her phone conversation.
ข้อเสีย: What in the world does unlimited mileage mean? This is false and misleading and a waste of our time. We went back to the airport and rented from Avis.
Don't rent from Ace!
ข้อเสีย: The price
ข้อเสีย: They over charge people.
ข้อดี: Got a car that I ordered.
ข้อเสีย: Upon pick up was told that I could not rent car if I did not purchase extra insurance. At drop off was informed that I was not supposed to drive out of state of California. I booked because online it said unlimited miles. The price quoted online to what I paid was 4-5 times higher.
Customer service sucks
ข้อเสีย: Lied about sending shuttle to pick me up.
Not impressed.
ข้อดี: The car was as promised and worked well for my needs. The staff wasn't exactly friendly but they were courteous.
ข้อเสีย: The business is not located at the airport as advertised. A shuttle wasn't provided until I called to find out where their office was located, which is several blocks away. I was asked for proof of insurance which took me a while to get. I didn't know ahead of time that I would need that. Overall I got a negative vibe, like I was bothering them by being there and making them work. The staff wasn't rude but they weren't friendly. I will be happier renting elsewhere from now on.
ข้อดี: The car was clean and comfortable.
ข้อเสีย: The service could not have been worse. We waited over an hour before we had someone finally pick up the phone and send an airport van.
On our return flight, we turned our car in at the appointed 4:00 time to find a note on the desk that said “please place the keys in the Dropbox. We had expected to get a ride to the airport, but that was not to be. We walked 20 minutes or so to the airport and barely made our flight.
The communication with your renters needs some work.
ข้อดี: Nothing. Very unprofessional.
ข้อเสีย: Sat and waited for an hour at the airport and the shuttle never showed up. Called 3 times, never answered. Took a $10 Uber to the office, and two young unprofessional girls were there. “I was at lunch”. After we took the car and got to the hotel, they call us and told us they left keys in our car so they came and met us and switched us cars. What a joke. The replacement car was a crappy, smoke smelling Kia Soul, nothing like the commercial with the hamsters. I had never seen a rental car in such bad condition.
ข้อดี: Typically it is the lowest. For a reason. Even then I would not recommend renting from here.
ข้อเสีย: The staff is untrained, unprofessional and many give you the attitude that they will probably steal your information.
The prove of having insurance. In mist car rental agencies you just tell them the name is the insurance here you have to have a policy # and fill it out. Or they fir e you to buy insurance! Wtf!!!
I’m getting the impression they are hiring the bottom feeders of tre employees with fishy background. All care more in their cell phone than try to help you to rent and leave the facility.
I had a reservation d as Nd had to rebook at the car agency nearby. What a completely ware of time.
ข้อเสีย: Stop cheeting people with the small print ,getting customers offering unlimited miles
ข้อดี: Staff was helpful and professional.
ข้อเสีย: The car was beat up, dirty on the exterior and had damage to the front, dings and dents, and windshield wipers that need to be replaced, making driving uncomfortable and dangerous.
ข้อดี: Price was okay.
ข้อเสีย: Service, car, cleanliness, vehicle performance, everything. It was a bad experience. Took a long time to pick up. Car had dents, missing panels, unclean, etc.
ข้อดี: Absolutely the WORST. I will never use Ace again. The receptionist was rude and behaved as if we were interrupting her phone conversation.
ข้อเสีย: What in the world does unlimited mileage mean? This is false and misleading and a waste of our time. We went back to the airport and rented from Avis.
Don't rent from Ace!
ข้อเสีย: They over charge people.
ข้อดี: Got a car that I ordered.
ข้อเสีย: Upon pick up was told that I could not rent car if I did not purchase extra insurance. At drop off was informed that I was not supposed to drive out of state of California. I booked because online it said unlimited miles. The price quoted online to what I paid was 4-5 times higher.
Customer service sucks
ข้อเสีย: Lied about sending shuttle to pick me up.
Not impressed.
ข้อดี: The car was as promised and worked well for my needs. The staff wasn't exactly friendly but they were courteous.
ข้อเสีย: The business is not located at the airport as advertised. A shuttle wasn't provided until I called to find out where their office was located, which is several blocks away. I was asked for proof of insurance which took me a while to get. I didn't know ahead of time that I would need that. Overall I got a negative vibe, like I was bothering them by being there and making them work. The staff wasn't rude but they weren't friendly. I will be happier renting elsewhere from now on.
วันจันทร์ | 00:01 - 23:59 |
วันอังคาร | 00:01 - 23:59 |
วันพุธ | 00:01 - 23:59 |
วันพฤหัสบดี | 00:01 - 23:59 |
วันศุกร์ | 00:01 - 23:59 |
วันเสาร์ | 00:01 - 23:59 |
วันอาทิตย์ |
ตามคะแนนและรีวิวจากผู้ใช้จริงบน KAYAK บริษัทรถเช่าที่ดีที่สุดใน สนามบิน ลองบีช Long Beach Municipal คือ Hertz (7.8, 109 รีวิว) และ Budget (6.3, 161 รีวิว)
บริษัทรถเช่าที่ให้บริการรถรับส่งหรือบริการรับรถจาก สนามบิน ลองบีช Long Beach Municipal ไปยังสถานที่ตั้งนอกสนามบินคือ Ace, Airport Van, Alamo, Allied, Avis, Budget, Enterprise, Hertz และ National