รถเช่าที่ สนามบิน นิวยอร์ก ท่าอากาศยานลากวาร์เดีย

not helpfull

ข้อดี: nothing

ข้อเสีย: now where I drop off the car it was Different. The rep was helpful But went it to her pen, she thought I was going to steal it saying that the only one I have. the next I came back because I found the car key in my pocket. I went to the same rep. She ignores me at first and when I told her about the car key. she told me that I had to go around the car lot and pressing the horn button so I can find the car. for 20 min I could not find the car so I can turn this key. I went back ask her to help all she did was pop it up on the computer and telling me that the car is in the lot. to back out there and look for it after 10 more min. I left. she wasted 45 min, of my time & $20.00 on Uber getting back &forth

ข้อเสีย: The shuttle to LaGuardia Airport is a joke.

I guess you get what you pay for

ข้อดี: I’m a hertz golf member but often hertz is crazy expensive. Check in was pretty quick- appreciate that

ข้อเสีย: Wipers were horrible, rented car for 30 hours, 2 day rate. Asked to delay return for over night, still less than 48 hours & phone rep said it would cost $260- 2x total. Was very annoying and stupid. Also told checkout guy car was 7/8 full, he agreed but never changed contract. No big deal but indicative of DGAS service

BUDGET WILL NOT HONOR YOUR DEAL WITH KAYAK

ข้อดี: NOTHING

ข้อเสีย: If you have any problems Flight Change etc, Budget WILL NOT Honor third Party Deals. You will be forced to take a walk in rate. TWICE the MONEY CROOKS

Car Damage

ข้อดี: The pick up and drop counter were fast and the staff very friendly.

ข้อเสีย: The security person who checked out the damage on the car at LGA was very difficult. There was a large scuff marks on the rear door that she said is not damage and just needed to be cleaned. I attempted to clean it off but it remained but she refused to mark it on the contract and was difficult when I tried to discuss it with her.

No ez pass

ข้อเสีย: Nobody went over the vehicle with me, the guy just said your car is in A12. The front tire was almost flat, and the car had no ez pass. I told an employee about the missing ez pass and she started looking for the guy in charge. She found him after a half hour and he gave me an ez pass and scans it to match it to the sticker in the vehicles windshield I got out of there at one o clock. I then received a message in my iPhone calendar that the car must be dropped off on Monday September 10 between 12 and 1 o’clock. I looked for a gas station and filled the tires with air.

ข้อเสีย: I reserved a car at EWR airport, returning it at AVP airport the same day. Arriving at the the Budget counter at EWR, after a 12 hours flight from Israel, I found out that somehow, through the reservation process, the car was reserved at LaGuardia airport instead of Newark. although ElAl doesn't fly to LaGuardia. I asked whether the reservation can be amended & be transferred to Newark. The woman at the counter told me that its a complete new reservation, so its going to cost me 165$ instead of the 81$ I was supposed to be charged on my original reservation for a mid size. I went to check the price at the Dollar counter near by. They had only full size. I rented with them (Dollar). The full size cost me 125$. That was a lousy service experience with Budget, as I felt they were tying to rip me off, using my "no other choice" situation.

never got a rental car

ข้อเสีย: Reserve rental car with ATM card could not use ATM card to get car with even though I sayy they will do credit check, check credit score before coming with a 750 credit score pretty good still couldn't get car room whole vacation which was supposed to be a surprise engagement ended up ruining a year of planning

Less seats than we think

ข้อเสีย: Budget didn't give the car that we want. We have 4 adults and 1 kids in the car seat, so we think we can fit everyone in the second row, and the back will be just luggage. It's a 2 weeks road trip, of course, we have a lot of luggage. But Budget gave us a car that the second row only has 2 seats. Not only one adult needs to sit in the back of the car with an uncomfortable seat, but also we have very limited space for our luggage. We spent a lot of money on this rental car, but we are very unsatisfied. When we tried to negotiate with them, they just said these cars are all in the same category (7-8 seats), so there is nothing they can do about it.

Took nearly 90 minutes to get car waiting in line at Budget office

ข้อดี: The car was fine and was decently clean

ข้อเสีย: First - it takes 2 shuttle busses to get from LGA to Budget office, that takes 15-25 minutes depending on buses. That’s OK and can’t really change that... the real issue comes once you arrive at Budget. There were massive lines and it took 90 minutes to get through and get our car. It caused us to be 30min late to a meeting which was the purpose for the travel. Next time I’ll Uber or will pay the $20 more for Hertz and have customer service.

ข้อเสีย: Car upholstery was very dirty, stains all over. Lines were long.

ข้อเสีย: The person at the front desk was very unhelpful. She didn’t seem to know what she was doing and tried to tell me that my credit card wasn’t working so she made me call my bank at 1:30am in the morning. My bank told her that there was nothing wrong with the card and that there wasn’t an issue on their end. She tried to argue with my bank and in the end it turned out that she had been doing something wrong. It was very stressful and frustrating. I would not rent from here again.

Denied my car once again

ข้อดี: The manager was genuinely apologetic for leaving us stranded in a remote part of Queens by LaGuardia Airport.

ข้อเสีย: For the 3rd time now I was denied a rental car because my credit score was destroyed in the recession through no fault of my own. I am a licensed professional who makes 6 figures, and I can’t even rent a car. There is something really, really wrong with that. This will be the last time I ever reserve a rental car from Budget, as well as Dollar or Thrifty, and I will not be renting any more cars at all until the car companies change their policies regarding using cash and/or debit cards. I’m fed up with these rental car companies leaving me stranded because I am now financially intelligent enough not to play into the credit game that is screwing all of us out of our hard earned money. We ended up taking a beautiful new bus to Connecticut and booked a commuter flight from there to DC. It didn’t cost us much more, saved us time and hours of driving. Rental cars are going to be my option of absolute last resort from now on. If we all stop renting from these companies and use other forms of transportation it is not only better for the planet and we CAN force them to change their policies.

Poor communication.

ข้อดี: The pricing was fine.

ข้อเสีย: I was told over the telephone prior to my trip that I would be able to use my debit card. The debit card would have a hold for up to $200 and would be returned upon returning the rental. When I arrived at the airport (LGA) the representative informed me that they also conduct a credit check before rendering the rental. I really would have liked to have known that information prior to my trip. Nonetheless, I failed their credit check. Be advised of credit checks with Budget if you are preparing to use a debit card as your form of payment for reservation.

hidden fees and poor acceleration

ข้อดี: overall, the car was decent. It was clean and drove smoothly. It has AMAZING mpg so that was really nice. It's very very small so not really ideal for a weekend trip with more than three people.

ข้อเสีย: The car wasn't very good at accelerating. Nothing dangerous, but definitely noticeable and something I had to compensate for when driving on the highway and trying to change lanes. Also, I don't think the price of the rental was commensurate with the kind of car I received. Although I was aware an underage fee would be added, there were also several "levels" of taxes added that I wasn't aware of until the time of pickup. My initial price of under $200 came out to over $400 for a four-day rental and easily the smallest and most compact car on the lot.

Mistakes

ข้อเสีย: Pickup at LGA: first car had cracked windshield, second car was smaller and beat up, but drive OK.

Horrible experience

ข้อเสีย: Our car was disgusting. The whole car smelled like cigarette smoke and there were odd stains all over the car. We paid so much just to have all of our luggage reek of smoke and drive 4 hours with a splitting headache and allergies.

Gross car

ข้อเสีย: Waited 20 minutes in line at Budget at LGA, finally got to my car and there was someone else trying to drive away in it. Went back to the counter and they told the other renter that they would get him a different car (no apology for the SUPER awkward parking lot interaction we had to have) and then told me to take that car. Car was very dirty inside and out and smelled like smoke. Ran out of windshield fluid on the highway and had to refill it because it was impossible to see out of the windshield.

The car was fine.

ข้อดี: Little car for one way 24 hr rental fine.

ข้อเสีย: Price $80 for 20 hour rental