รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
ข้ามไปเนื้อหาหลัก
รีวิวรถเช่าและรายชื่อรถเช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
อันดับ #1
Priceless
คะแนนดีที่สุด
9.2 ยอดเยี่ยม (1 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Priceless รีวิว
สถานที่เช่ารถ
Priceless
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
29111 Wick Rd.
+1 734 413 8300
| วันจันทร์ | 06:00 - 22:00 |
| วันอังคาร | 06:00 - 22:00 |
| วันพุธ | 06:00 - 22:00 |
| วันพฤหัสบดี | 06:00 - 22:00 |
| วันศุกร์ | 06:00 - 22:00 |
| วันเสาร์ | 06:00 - 22:00 |
| วันอาทิตย์ | 06:00 - 22:00 |
รีวิว Priceless ทั้งหมด
Priceless รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
อันดับ #2
Enterprise
8.7 ยอดเยี่ยม (26 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Enterprise รีวิว
สถานที่เช่ารถ
Enterprise
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
338 Lucas Dr
+1 844 934 1085
| วันจันทร์ | 06:30 - 23:00 |
| วันอังคาร | 06:30 - 23:00 |
| วันพุธ | 06:30 - 23:00 |
| วันพฤหัสบดี | 06:30 - 23:00 |
| วันศุกร์ | 06:30 - 23:00 |
| วันเสาร์ | 07:00 - 22:00 |
| วันอาทิตย์ | 06:30 - 23:00 |
รีวิว Enterprise ทั้งหมด
Enterprise รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
-
10.0
ข้อดี: Yes staff were friendly, and Truck was warm when we picked it up.
ข้อเสีย: Nothing it was fine.
รีวิวจาก
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10.0
ข้อดี: Friendly and accommodating staff. Helped us change our car with no hassle at all.
ข้อเสีย: Cleaning of the vehicle. Front was still had a lot of bugs and it looked like there had been something spilled on the inside of the rear ds door, that had only been partially wiped up.
รีวิวจาก
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9.6
ข้อเสีย: It had a few dents but you were great!
รีวิวจาก
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4.0
ข้อดี: The customer service was great!
ข้อเสีย: The rental car was filthy.
รีวิวจาก
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10.0
ข้อดี: staff, they were great
รีวิวจาก
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10.0
Always good with enterprise
ข้อดี: They were even a few dollars more than the other rental companies this time around but I like enterprise so much that I used them
รีวิวจาก
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10.0
Great Service
ข้อดี: I arrived late at night; around midnight and the service was fast, efficient and they gave me a free upgrade.
ข้อเสีย: It was all great!
รีวิวจาก
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4.0
ข้อดี: Quick easy service for location. Easy to get in and out.
ข้อเสีย: Charged 46 dollars when we only drove 25 miles. We only used the car to travel to and from location. Very pricy for just a few miles of gas
รีวิวจาก
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8.8
ข้อดี: Quick and easy getting my vehicle. The customer service at this location is SUPERB
รีวิวจาก
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10.0
Customer service
ข้อดี: No one likes working on the holidays including myself. When I got off work and entered the detroit enterprise location the staff was excellent. I remember Heather was extremely nice and helpful and had a smile from ear to ear. She was exceptional and I value that service.
รีวิวจาก
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8.4
Great customer service
ข้อดี: The people we dealt with could not have been better. Friendly, helpful, courteous.
ข้อเสีย: Although the car was clean on he outside, the inside was dirty, mud on the floor mats and doorways. Smelled of former smokers.
รีวิวจาก
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10.0
ข้อดี: Yes staff were friendly, and Truck was warm when we picked it up.
ข้อเสีย: Nothing it was fine.
รีวิวจาก
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10.0
ข้อดี: Friendly and accommodating staff. Helped us change our car with no hassle at all.
ข้อเสีย: Cleaning of the vehicle. Front was still had a lot of bugs and it looked like there had been something spilled on the inside of the rear ds door, that had only been partially wiped up.
รีวิวจาก
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9.6
ข้อเสีย: It had a few dents but you were great!
รีวิวจาก
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10.0
ข้อดี: staff, they were great
รีวิวจาก
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10.0
Always good with enterprise
ข้อดี: They were even a few dollars more than the other rental companies this time around but I like enterprise so much that I used them
รีวิวจาก
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10.0
Great Service
ข้อดี: I arrived late at night; around midnight and the service was fast, efficient and they gave me a free upgrade.
ข้อเสีย: It was all great!
รีวิวจาก
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8.8
ข้อดี: Quick and easy getting my vehicle. The customer service at this location is SUPERB
รีวิวจาก
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10.0
Customer service
ข้อดี: No one likes working on the holidays including myself. When I got off work and entered the detroit enterprise location the staff was excellent. I remember Heather was extremely nice and helpful and had a smile from ear to ear. She was exceptional and I value that service.
รีวิวจาก
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4.0
ข้อดี: The customer service was great!
ข้อเสีย: The rental car was filthy.
รีวิวจาก
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4.0
ข้อดี: Quick easy service for location. Easy to get in and out.
ข้อเสีย: Charged 46 dollars when we only drove 25 miles. We only used the car to travel to and from location. Very pricy for just a few miles of gas
รีวิวจาก
อันดับ #3
Alamo
8.5 ยอดเยี่ยม (117 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Alamo รีวิว
สถานที่เช่ารถ
Alamo
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
338 Lucas Dr
+1 844 934 1086
| วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
| วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
| วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
รีวิว Alamo ทั้งหมด
Alamo รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
-
9.2
ข้อดี: perfect
ข้อเสีย: the ability to introduce and additional form of payment when the need arises due to extending the contract.
รีวิวจาก
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10.0
ข้อเสีย: Nothing
รีวิวจาก
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10.0
ข้อดี: Checking in and pickup was super easy. I was allowed to pick out the vehicle from several SUVs.
รีวิวจาก
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8.0
ข้อเสีย: I waited 45 min for a shuttle from the airport. It was cold and snowy. I think having a direct phone number to the local office would have helped.
รีวิวจาก
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8.8
Consistent, reliable service
ข้อดี: Quick, helpful shuttle service with friendly drivers. No-pressure check-in. I love that they accept my "no thank you" and move on. I get to the car quickly without a sales pitch. There are plenty of employees around ready to direct you. A cooler of free bottled water is a lifesaver on a long travel day. Brand new cars, very clean.
ข้อเสีย: Cheap plastic car felt and sounded like it might colllapse on every bump, was jittery on the highway, crappy handling and oomph. But great gas mileage and it was transportation. I'll never buy a Dodge, but you get what you pay for in an economy rental, and it got us where we needed to go.
รีวิวจาก
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10.0
ข้อดี: Very corteous staff
ข้อเสีย: None
รีวิวจาก
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9.6
ข้อดี: Friendly and helpful staff. We had a great experience.
รีวิวจาก
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8.0
ข้อดี: Hot dogs and water were a nice touch for a weary traveler
ข้อเสีย: Additional fees not incuded in initial cost online.
รีวิวจาก
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10.0
ข้อดี: Service was great
ข้อเสีย: Alamo charges $10 per day extra for a second driver. Luckily the manager waived the fee.
รีวิวจาก
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6.4
ข้อดี: The attendant that helped in the parking lot-"Dexter", great custoomer service
ข้อเสีย: Lengthy check in because of an issue pulling up my license number in the computer--showed a Canadian license. Constant trying to sell me other features that I had already said no to when I set up rental online. Slow.
รีวิวจาก
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10.0
Easy access, quick processing
ข้อดี: Maybe I got lucky with timing, but I walked right onto a shuttle, spent about 90 seconds at the counter and I was driving. Car was really new and clean. Quick, easy return also. Lots of attentive staff helping people get to the right place and keep moving.
รีวิวจาก
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10.0
Detroit Airport Alamo - doesn't get any better than this!!!
ข้อดี: GREAT SERVICE! The staff is in a good mood - free water, popcorn and chocolates.
รีวิวจาก
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9.2
ข้อดี: perfect
ข้อเสีย: the ability to introduce and additional form of payment when the need arises due to extending the contract.
รีวิวจาก
-
10.0
ข้อเสีย: Nothing
รีวิวจาก
-
10.0
ข้อดี: Checking in and pickup was super easy. I was allowed to pick out the vehicle from several SUVs.
รีวิวจาก
-
8.8
Consistent, reliable service
ข้อดี: Quick, helpful shuttle service with friendly drivers. No-pressure check-in. I love that they accept my "no thank you" and move on. I get to the car quickly without a sales pitch. There are plenty of employees around ready to direct you. A cooler of free bottled water is a lifesaver on a long travel day. Brand new cars, very clean.
ข้อเสีย: Cheap plastic car felt and sounded like it might colllapse on every bump, was jittery on the highway, crappy handling and oomph. But great gas mileage and it was transportation. I'll never buy a Dodge, but you get what you pay for in an economy rental, and it got us where we needed to go.
รีวิวจาก
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10.0
ข้อดี: Very corteous staff
ข้อเสีย: None
รีวิวจาก
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9.6
ข้อดี: Friendly and helpful staff. We had a great experience.
รีวิวจาก
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10.0
ข้อดี: Service was great
ข้อเสีย: Alamo charges $10 per day extra for a second driver. Luckily the manager waived the fee.
รีวิวจาก
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10.0
Easy access, quick processing
ข้อดี: Maybe I got lucky with timing, but I walked right onto a shuttle, spent about 90 seconds at the counter and I was driving. Car was really new and clean. Quick, easy return also. Lots of attentive staff helping people get to the right place and keep moving.
รีวิวจาก
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10.0
Detroit Airport Alamo - doesn't get any better than this!!!
ข้อดี: GREAT SERVICE! The staff is in a good mood - free water, popcorn and chocolates.
รีวิวจาก
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8.0
ข้อเสีย: I waited 45 min for a shuttle from the airport. It was cold and snowy. I think having a direct phone number to the local office would have helped.
รีวิวจาก
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8.0
ข้อดี: Hot dogs and water were a nice touch for a weary traveler
ข้อเสีย: Additional fees not incuded in initial cost online.
รีวิวจาก
อันดับ #4
Hertz
8.5 ยอดเยี่ยม (59 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Hertz รีวิว
สถานที่เช่ารถ
Hertz
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
289b Lucas Drive
+1 734 941 4747
| วันจันทร์ | 00:00 - 23:59 |
| วันอังคาร | 00:00 - 23:59 |
| วันพุธ | 00:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 23:59 |
| วันศุกร์ | 00:00 - 23:59 |
| วันเสาร์ | 00:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 23:59 |
รีวิว Hertz ทั้งหมด
Hertz รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
-
7.2
Great car, some staff not-so-great
ข้อดี: Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.
ข้อเสีย: Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.
รีวิวจาก
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10.0
Great Car
ข้อดี: I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.
รีวิวจาก
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10.0
ข้อดี: I appreciated the quick service once I arrived. In addition, the car was in excellent condition.
ข้อเสีย: Nothing - it was a great experience.
รีวิวจาก
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10.0
Excellent
ข้อดี: I was able to choose a Camry which I love. Pick up and drop off were super fast.
ข้อเสีย: The car was not clean; especially the windows so I had to wash it myself.
รีวิวจาก
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10.0
ข้อดี: low low cost
ข้อเสีย: line at the counter/not enough registers open
รีวิวจาก
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10.0
Great car - Great prcie - Great service!
ข้อดี: The car was excellent and the price was even better!
รีวิวจาก
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6.4
ข้อดี: very clean car, nice car
ข้อเสีย: When I picked up the car person was rude
รีวิวจาก
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6.4
ข้อเสีย: Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.
รีวิวจาก
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2.0
ข้อดี: Nothing
ข้อเสีย: Everything the experience is awful and awful customer service
รีวิวจาก
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8.8
ข้อดี: Quick pick up and drop off.
ข้อเสีย: Car wasn't great for the travel needed.
รีวิวจาก
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5.6
ข้อดี: Pick up/drop off was relatively easy
ข้อเสีย: Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.
รีวิวจาก
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8.0
ข้อดี: Ease on pick up and return
รีวิวจาก
-
10.0
Great Car
ข้อดี: I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.
รีวิวจาก
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10.0
ข้อดี: I appreciated the quick service once I arrived. In addition, the car was in excellent condition.
ข้อเสีย: Nothing - it was a great experience.
รีวิวจาก
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10.0
Excellent
ข้อดี: I was able to choose a Camry which I love. Pick up and drop off were super fast.
ข้อเสีย: The car was not clean; especially the windows so I had to wash it myself.
รีวิวจาก
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10.0
ข้อดี: low low cost
ข้อเสีย: line at the counter/not enough registers open
รีวิวจาก
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10.0
Great car - Great prcie - Great service!
ข้อดี: The car was excellent and the price was even better!
รีวิวจาก
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8.8
ข้อดี: Quick pick up and drop off.
ข้อเสีย: Car wasn't great for the travel needed.
รีวิวจาก
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7.2
Great car, some staff not-so-great
ข้อดี: Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.
ข้อเสีย: Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.
รีวิวจาก
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8.0
ข้อดี: Ease on pick up and return
รีวิวจาก
-
6.4
ข้อดี: very clean car, nice car
ข้อเสีย: When I picked up the car person was rude
รีวิวจาก
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6.4
ข้อเสีย: Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.
รีวิวจาก
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2.0
ข้อดี: Nothing
ข้อเสีย: Everything the experience is awful and awful customer service
รีวิวจาก
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5.6
ข้อดี: Pick up/drop off was relatively easy
ข้อเสีย: Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.
รีวิวจาก
อันดับ #5
National
7.6 ดี (6 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
National รีวิว
สถานที่เช่ารถ
National
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
338 Lucas Dr
+1 844 934 1087
| วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
| วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
| วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
รีวิว National ทั้งหมด
National รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
-
10.0
No extra charge!
ข้อดี: I overslept after international travel and returned the car late...it felt so good not to be dinged for that!
รีวิวจาก
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10.0
Half the price of Hertz where I am a gold member.
ข้อดี: Great car, great price and great service.
รีวิวจาก
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2.0
ข้อเสีย: Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
รีวิวจาก
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4.4
Pickup was terrible. Drop off was easy
ข้อดี: The car was great and drop off was quick and easy.
ข้อเสีย: The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
รีวิวจาก
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2.0
ข้อเสีย: Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
รีวิวจาก
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4.4
Pickup was terrible. Drop off was easy
ข้อดี: The car was great and drop off was quick and easy.
ข้อเสีย: The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
รีวิวจาก
อันดับ #6
Dollar
7.3 ดี (247 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Dollar รีวิว
สถานที่เช่ารถ
Dollar
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
334 Lucas Dr
+1 866 434 2226
| วันจันทร์ | 09:00 - 17:00 |
| วันอังคาร | 09:00 - 21:00 |
| วันพุธ | 09:00 - 21:00 |
| วันพฤหัสบดี | 09:00 - 21:00 |
| วันศุกร์ | 09:00 - 21:00 |
| วันเสาร์ | 09:00 - 17:00 |
| วันอาทิตย์ | 09:00 - 17:00 |
รีวิว Dollar ทั้งหมด
Dollar รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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3.6
ข้อเสีย: Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.
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10.0
great service - great car - great rate
ข้อดี: Terrific service at the counter - easy pick up process, great car, no problems at all. Renting from them again this week!
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6.0
ข้อดี: Staff very pleasant and helpful
ข้อเสีย: limited selection
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2.4
ข้อเสีย: Poor customer service, agent was very aggressive with insurance and with overt judgment and comments. Poor car condition, lots of dings and scratches on car. No one came to assist with car in lot. Car had brake issues and transmission issues.
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8.0
ข้อดี: Good customer service, in and out.
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5.2
ข้อเสีย: The price was too high
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10.0
Everything worked quickly from pick up to check in
ข้อดี: Friendly counter staff . With no push for anything extra .
ข้อเสีย: Nothing
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2.0
Awful experience
ข้อเสีย: You let me book a car rental that was already closed. I would have had to wait 4 hours until they opened. I will never book a car rental through Kayak again!!
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7.6
ข้อเสีย: Had to go get the car myself and the outside of the car was extremely dirty.
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7.6
Too much time to pick-up car
ข้อดี: Friendliness of staff
ข้อเสีย: Off site location Airport bus and rental shuttle was needed to get to rental location; a process that took at least one hour!. No prior notification when booking car that there is a cashless system for tolls. Felt obligated to purchase prepaid tour (which I am inquiring about refund for unused day).
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8.8
Super-fast & friendly service
ข้อดี: Employees were professional and friendly, & there was zero wait time both for pick-up and drop-off.
ข้อเสีย: I “had my choice” of only 3 identical vehicles - that’s all they had on the lot. And the vehicle had a dirty windshield (interior) and washer fluid that left the exterior dirtier than before - not good in a Detroit winter! Also, the return shuttle driver drive with a coffee cup in her hand and frequently let go of the wheel to have coffee in one hand and the CB radio in the other - not safe!
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5.2
Dollar- they won't pick you up.
ข้อเสีย: Had a flat the first day- out of anyone's control. Customer service was VERY user-unfriendly: kept getting the same automated menu no matter what number we called. Could not get numbers for any physical offices and had difficulty getting a human being. Finally got someone- they told us Dollar would send someone out to put the donut on (for a fee, of course). Initially told the wait would be three hours (ended up being about an hour)- this was December in Michigan. Then told we could exchange the car, but had to drive it in to the closest office, 45 minutes away. Cust service couldn't get a hold of that office, so we had to drive on interstates at 50mph on the donut over an hour to exchange at a Hertz (Dollar's parent company). Unbelievable that they didn't send someone out with the exchange car. Killed a day of our vacation.
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10.0
great service - great car - great rate
ข้อดี: Terrific service at the counter - easy pick up process, great car, no problems at all. Renting from them again this week!
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10.0
Everything worked quickly from pick up to check in
ข้อดี: Friendly counter staff . With no push for anything extra .
ข้อเสีย: Nothing
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8.8
Super-fast & friendly service
ข้อดี: Employees were professional and friendly, & there was zero wait time both for pick-up and drop-off.
ข้อเสีย: I “had my choice” of only 3 identical vehicles - that’s all they had on the lot. And the vehicle had a dirty windshield (interior) and washer fluid that left the exterior dirtier than before - not good in a Detroit winter! Also, the return shuttle driver drive with a coffee cup in her hand and frequently let go of the wheel to have coffee in one hand and the CB radio in the other - not safe!
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8.0
ข้อดี: Good customer service, in and out.
รีวิวจาก
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7.6
ข้อเสีย: Had to go get the car myself and the outside of the car was extremely dirty.
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7.6
Too much time to pick-up car
ข้อดี: Friendliness of staff
ข้อเสีย: Off site location Airport bus and rental shuttle was needed to get to rental location; a process that took at least one hour!. No prior notification when booking car that there is a cashless system for tolls. Felt obligated to purchase prepaid tour (which I am inquiring about refund for unused day).
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3.6
ข้อเสีย: Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.
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6.0
ข้อดี: Staff very pleasant and helpful
ข้อเสีย: limited selection
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2.4
ข้อเสีย: Poor customer service, agent was very aggressive with insurance and with overt judgment and comments. Poor car condition, lots of dings and scratches on car. No one came to assist with car in lot. Car had brake issues and transmission issues.
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5.2
ข้อเสีย: The price was too high
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2.0
Awful experience
ข้อเสีย: You let me book a car rental that was already closed. I would have had to wait 4 hours until they opened. I will never book a car rental through Kayak again!!
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5.2
Dollar- they won't pick you up.
ข้อเสีย: Had a flat the first day- out of anyone's control. Customer service was VERY user-unfriendly: kept getting the same automated menu no matter what number we called. Could not get numbers for any physical offices and had difficulty getting a human being. Finally got someone- they told us Dollar would send someone out to put the donut on (for a fee, of course). Initially told the wait would be three hours (ended up being about an hour)- this was December in Michigan. Then told we could exchange the car, but had to drive it in to the closest office, 45 minutes away. Cust service couldn't get a hold of that office, so we had to drive on interstates at 50mph on the donut over an hour to exchange at a Hertz (Dollar's parent company). Unbelievable that they didn't send someone out with the exchange car. Killed a day of our vacation.
รีวิวจาก
อันดับ #7
Thrifty
7.2 ดี (171 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Thrifty รีวิว
สถานที่เช่ารถ
Thrifty
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
334 Lucas Dr
+1 877 283 0898
| วันจันทร์ | 09:00 - 17:00 |
| วันอังคาร | 09:00 - 21:00 |
| วันพุธ | 09:00 - 21:00 |
| วันพฤหัสบดี | 09:00 - 21:00 |
| วันศุกร์ | 09:00 - 21:00 |
| วันเสาร์ | 09:00 - 17:00 |
| วันอาทิตย์ | 09:00 - 17:00 |
รีวิว Thrifty ทั้งหมด
Thrifty รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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10.0
ข้อดี: Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!
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7.2
ข้อดี: 2019 Camry was a great car.
ข้อเสีย: $13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.
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3.6
ข้อเสีย: Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.
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7.2
ข้อดี: The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.
ข้อเสีย: The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!
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7.2
ข้อดี: The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.
ข้อเสีย: The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car
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5.2
ข้อดี: Staff was friendly
ข้อเสีย: The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.
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7.2
ข้อเสีย: Car was not ready when we arrived
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7.2
ข้อดี: Nice car
ข้อเสีย: Pick-up was hectic and I think I was charged more than I was quoted
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8.0
ข้อดี: Drop-off was smooth. Car was clean and a good choice.
ข้อเสีย: The car was in need of an oil change the whole time, according to the display, as well as having the tire pressure low, which i had to look at the whole time, but no trouble, really. The computers were down at pick-up, which made the wait about an hour, but the agents were quite friendly and apologetic about the situation
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6.4
ข้อดี: Drop off was easy. Process was quick.
ข้อเสีย: Booked a "luxury" car. Upon arrival I was told they didn't have any cars in that category. Why let me book it then? I ended up with a Toyota Corolla....hardly luxury. They said on the plus side, I didn't get charged any extra. I should have been charged less in my opinion. Why pay for luxury but receive compact?
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10.0
ข้อดี: I had a very little time to catch my flight. The staff was extremely helpful in meeting my needs.
ข้อเสีย: Nothing.
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6.0
ข้อดี: Staff was nice and helpful. Car was clean.
ข้อเสีย: Check-in was abysmal. It doesn't seem like we should have had to wait 40 minutes to pick up a car.
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10.0
ข้อดี: Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!
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10.0
ข้อดี: I had a very little time to catch my flight. The staff was extremely helpful in meeting my needs.
ข้อเสีย: Nothing.
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7.2
ข้อดี: 2019 Camry was a great car.
ข้อเสีย: $13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.
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7.2
ข้อดี: The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.
ข้อเสีย: The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!
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7.2
ข้อดี: The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.
ข้อเสีย: The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car
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7.2
ข้อเสีย: Car was not ready when we arrived
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7.2
ข้อดี: Nice car
ข้อเสีย: Pick-up was hectic and I think I was charged more than I was quoted
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8.0
ข้อดี: Drop-off was smooth. Car was clean and a good choice.
ข้อเสีย: The car was in need of an oil change the whole time, according to the display, as well as having the tire pressure low, which i had to look at the whole time, but no trouble, really. The computers were down at pick-up, which made the wait about an hour, but the agents were quite friendly and apologetic about the situation
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3.6
ข้อเสีย: Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.
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5.2
ข้อดี: Staff was friendly
ข้อเสีย: The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.
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6.4
ข้อดี: Drop off was easy. Process was quick.
ข้อเสีย: Booked a "luxury" car. Upon arrival I was told they didn't have any cars in that category. Why let me book it then? I ended up with a Toyota Corolla....hardly luxury. They said on the plus side, I didn't get charged any extra. I should have been charged less in my opinion. Why pay for luxury but receive compact?
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6.0
ข้อดี: Staff was nice and helpful. Car was clean.
ข้อเสีย: Check-in was abysmal. It doesn't seem like we should have had to wait 40 minutes to pick up a car.
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อันดับ #8
Avis
7.1 ดี (54 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Avis รีวิว
สถานที่เช่ารถ
Avis
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
295 Lucas Drive
+1 734 942 3450
| วันจันทร์ | 00:00 - 23:59 |
| วันอังคาร | 00:00 - 23:59 |
| วันพุธ | 00:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 23:59 |
| วันศุกร์ | 00:00 - 23:59 |
| วันเสาร์ | 00:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 23:59 |
รีวิว Avis ทั้งหมด
Avis รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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3.6
ข้อดี: Drop off was easy
ข้อเสีย: Waited almost 2 hrs in line to get car.. only one person working behind the desk.. with no sense of urgency to move people along.. the mist unorganized ever experienced!
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5.6
ข้อดี: Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crew
ข้อเสีย: Communication
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10.0
ข้อดี: Buses were easy to find, rental desk was fast, car was fine.
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3.2
ข้อเสีย: 2 hrs to pick up reserved vehicle Same as flight time
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2.8
ข้อดี: Nothing
ข้อเสีย: The check in process took about 30 minutes. The car smelled like marijuana........it was so bad that my clothes smelled like it when I went to my meetings. I had a couple clients comment about it.......
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10.0
ข้อดี: So easy! Everyone was very friendly and fast. That was my best big city airport rental experience ever!
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5.2
Disappointed in Avis quality control
ข้อดี: The Volvo V60 was an awesome car overall — really comfortable, responsive and got good gas mileage.
ข้อเสีย: Almost everything went wrong with this 3 day rental. I wasn’t on Avis Preferred yet that’s my tier listing. The car class we ordered (intermediate SUV) wasn’t available although the parking lot was PACKED with SUVs — we tried to take several others but “they weren’t in the computer” (in all fairness, our agent, Sara, was really great — it appeared to be a back office and operations staff problem). Since we had waited 45 minutes already, we swapped UP to the Volvo V60 - the car stank of cigarette smoke, it hadn’t been washed (why was it in the system if it hadn’t been cleaned?) and it had big scratches on three sides. We stopped at the exit gate and had the nice guy there fill out a damage report including the smoke. Then the low tire pressure guage went off — we filled up the tires and it still stayed on the whole weekend — stressful! We had guests who told us our car stank of smoke.... When we returned it, there was no one there to do a check in (on a Monday at 5pm) for 15 minutes... THen I had to show him my damage report — he wanted to take it — I told him “no way - this is MY copy and you have your own.” Guess he gave up and just charged me. Probably someone else is getting the car without a cleaning also... Detroit - get your act together!
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8.0
ข้อดี: It was easy to drop off
ข้อเสีย: Waiting for a bus in the cold was a little longer than I would have liked
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4.8
ข้อเสีย: Car was filthy at pickup. Salt on floor mats, sticky gunk in cup holders.
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4.0
ข้อดี: They had a car when no one else did.
ข้อเสีย: Slow slow slow
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3.2
ข้อดี: The size car was the car promised
ข้อเสีย: from the time of check in to actually driving off the lot was over 3 hours. Customer service was very poor and very slow. Even after being assigned a car from the counter it took over 45 minutes of waiting until it was clean. The car was 1/8 low on gas, the car stunk (probably a smoker before us), and the car was dirty. Overall poor experience with DTW Avis. I never had a problem with Avis at other locations and have rented recently. I the future I will try and avoid Avis DTW.
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2.0
ข้อเสีย: wouldn't honor quoted price. hidden fees. terrible service to resolve issue.
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3.6
ข้อดี: Drop off was easy
ข้อเสีย: Waited almost 2 hrs in line to get car.. only one person working behind the desk.. with no sense of urgency to move people along.. the mist unorganized ever experienced!
รีวิวจาก
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5.6
ข้อดี: Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crew
ข้อเสีย: Communication
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3.2
ข้อเสีย: 2 hrs to pick up reserved vehicle Same as flight time
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2.8
ข้อดี: Nothing
ข้อเสีย: The check in process took about 30 minutes. The car smelled like marijuana........it was so bad that my clothes smelled like it when I went to my meetings. I had a couple clients comment about it.......
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5.2
Disappointed in Avis quality control
ข้อดี: The Volvo V60 was an awesome car overall — really comfortable, responsive and got good gas mileage.
ข้อเสีย: Almost everything went wrong with this 3 day rental. I wasn’t on Avis Preferred yet that’s my tier listing. The car class we ordered (intermediate SUV) wasn’t available although the parking lot was PACKED with SUVs — we tried to take several others but “they weren’t in the computer” (in all fairness, our agent, Sara, was really great — it appeared to be a back office and operations staff problem). Since we had waited 45 minutes already, we swapped UP to the Volvo V60 - the car stank of cigarette smoke, it hadn’t been washed (why was it in the system if it hadn’t been cleaned?) and it had big scratches on three sides. We stopped at the exit gate and had the nice guy there fill out a damage report including the smoke. Then the low tire pressure guage went off — we filled up the tires and it still stayed on the whole weekend — stressful! We had guests who told us our car stank of smoke.... When we returned it, there was no one there to do a check in (on a Monday at 5pm) for 15 minutes... THen I had to show him my damage report — he wanted to take it — I told him “no way - this is MY copy and you have your own.” Guess he gave up and just charged me. Probably someone else is getting the car without a cleaning also... Detroit - get your act together!
รีวิวจาก
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4.8
ข้อเสีย: Car was filthy at pickup. Salt on floor mats, sticky gunk in cup holders.
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4.0
ข้อดี: They had a car when no one else did.
ข้อเสีย: Slow slow slow
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3.2
ข้อดี: The size car was the car promised
ข้อเสีย: from the time of check in to actually driving off the lot was over 3 hours. Customer service was very poor and very slow. Even after being assigned a car from the counter it took over 45 minutes of waiting until it was clean. The car was 1/8 low on gas, the car stunk (probably a smoker before us), and the car was dirty. Overall poor experience with DTW Avis. I never had a problem with Avis at other locations and have rented recently. I the future I will try and avoid Avis DTW.
รีวิวจาก
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2.0
ข้อเสีย: wouldn't honor quoted price. hidden fees. terrible service to resolve issue.
รีวิวจาก
อันดับ #9
Payless
6.8 ดี (195 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Payless รีวิว
สถานที่เช่ารถ
Payless
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
Building 287 Lucas Drive
+1 734 941 0719
| วันจันทร์ | 07:00 - 23:00 |
| วันอังคาร | 07:00 - 23:00 |
| วันพุธ | 07:00 - 23:00 |
| วันพฤหัสบดี | 07:00 - 23:00 |
| วันศุกร์ | 07:00 - 23:00 |
| วันเสาร์ | 07:00 - 23:00 |
| วันอาทิตย์ | 07:00 - 23:00 |
รีวิว Payless ทั้งหมด
Payless รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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2.0
ข้อดี: Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!
รีวิวจาก
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2.0
ข้อดี: The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S
ข้อเสีย: HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!
รีวิวจาก
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6.4
ข้อดี: Car was nice, new, and clean.
ข้อเสีย: No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.
รีวิวจาก
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3.6
ข้อเสีย: Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.
รีวิวจาก
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10.0
ข้อดี: Friendly staff, easy pick up, and drop off.
ข้อเสีย: N/A
รีวิวจาก
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10.0
ข้อดี: Wonderful staff!
รีวิวจาก
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8.0
ข้อดี: Easy drop off
ข้อเสีย: Long line due to computer issue.
รีวิวจาก
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4.8
ข้อดี: Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"
ข้อเสีย: Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.
รีวิวจาก
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8.8
ข้อเสีย: Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.
รีวิวจาก
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4.4
ข้อดี: Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.
ข้อเสีย: The cleanliness and smell in the interior of the car. The price to extend could have been less.
รีวิวจาก
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4.4
ข้อดี: Friendly staff
ข้อเสีย: Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless
รีวิวจาก
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9.2
ข้อดี: The car was in great condition. It was very clean and it ran perfectly. I loved the CarPlay accessory. The staff members were very nice.
ข้อเสีย: The desk was understaffed and it took a while to get the car. The staff was very kind, though.
รีวิวจาก
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10.0
ข้อดี: Friendly staff, easy pick up, and drop off.
ข้อเสีย: N/A
รีวิวจาก
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10.0
ข้อดี: Wonderful staff!
รีวิวจาก
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8.8
ข้อเสีย: Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.
รีวิวจาก
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9.2
ข้อดี: The car was in great condition. It was very clean and it ran perfectly. I loved the CarPlay accessory. The staff members were very nice.
ข้อเสีย: The desk was understaffed and it took a while to get the car. The staff was very kind, though.
รีวิวจาก
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2.0
ข้อดี: Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!
รีวิวจาก
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2.0
ข้อดี: The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S
ข้อเสีย: HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!
รีวิวจาก
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6.4
ข้อดี: Car was nice, new, and clean.
ข้อเสีย: No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.
รีวิวจาก
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3.6
ข้อเสีย: Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.
รีวิวจาก
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4.8
ข้อดี: Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"
ข้อเสีย: Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.
รีวิวจาก
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4.4
ข้อดี: Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.
ข้อเสีย: The cleanliness and smell in the interior of the car. The price to extend could have been less.
รีวิวจาก
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4.4
ข้อดี: Friendly staff
ข้อเสีย: Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless
รีวิวจาก
อันดับ #10
Budget
6.7 ดี (207 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Budget รีวิว
สถานที่เช่ารถ
Budget
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
Building 287 Lucas Drive
+1 734 941 3632
| วันจันทร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอังคาร | 00:00 - 01:00 06:00 - 23:59 |
| วันพุธ | 00:00 - 01:00 06:00 - 23:59 |
| วันพฤหัสบดี | 00:00 - 01:00 06:00 - 23:59 |
| วันศุกร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันเสาร์ | 00:00 - 01:00 06:00 - 23:59 |
| วันอาทิตย์ | 00:00 - 01:00 06:00 - 23:59 |
รีวิว Budget ทั้งหมด
Budget รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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6.0
ข้อดี: Yes
รีวิวจาก
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5.2
ข้อเสีย: There was poor instructions given to where the car was to be found by the attendant. The vehicle didn’t not have updated registration tags, which could have been a bad experience for me. The car had a very awful smell.
รีวิวจาก
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9.6
ข้อเสีย: It was a little confusing that Avis and Budget were renting from the same kiosk.
รีวิวจาก
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6.0
ข้อเสีย: Pickup and drop off were painful. I literally spent more time in line and waiting for the car than I spent flying from Baltimore to Detroit.
รีวิวจาก
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3.6
ข้อเสีย: I returned the car full but yet they charge me $40 for gas they are thieves
รีวิวจาก
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4.8
ข้อดี: The staff in Detroit was friendly.
ข้อเสีย: I reserved a full sized car and at check-in I was asked if I would take a minivan instead. I said OK even though I knew I that I would be buying more gas. The agent motioned toward the parking lot and said your car is out there. He gave me a slot number and I wandered around for at least 15 minutes trying to find my minivan before the driver a passing vehicle offered me a ride to find it. Eventually, we found my vehicle and in more than 40 years of renting cars, this without a doubt this was the filthiest one I EVER received. I almost went back to the counter to refuse it, but with a 10 hour drive ahead of me I wanted to get on the road. Leaving the lot I expected to have the gate attendant review any damage. I told him that there was body damage to the car and he said, "we don't care about what we don't intend to repair" and he waived me on out without leaving his booth. The minivan drove OK, but as expected got poor fuel economy. When I arrived in Newark to return the vehicle, the check-in agent took my paper work and seemed surprised when he said, "you know you've go body damage on the right side of the car." After a moment of panic, I had to show this person that the damaged areas had been marked up in Michigan. He shrugged and said, "OK" before dismissing me. The bottom line, I will think twice before renting another can from Budget.
รีวิวจาก
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2.0
ข้อดี: The car was fine
ข้อเสีย: The experience picking it up was a disaster
รีวิวจาก
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9.6
ข้อดี: Drop off was very fast and easy
ข้อเสีย: Pick up process was a slow
รีวิวจาก
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5.2
ข้อดี: car was clean when we finally got a car
ข้อเสีย: shuttle took forever, line at counter was long, they were giving out cars that weren't ready
รีวิวจาก
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4.4
ข้อดี: The Staff was overwhelmed but they tried to be helpful.
ข้อเสีย: The wait at the counter to pickup the vehicle was over an hour. Once you received your documents it was another half hour for them to delivery your car to you. Drop off took 15 minutes for someone to check in the vehicle. Staffing or training, or both were seriously lacking.
รีวิวจาก
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2.0
ข้อดี: The workers lie alot
รีวิวจาก
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3.6
ข้อเสีย: Since they are combining Avis, Budget, and Payless together, service was horrible. It took us three hours to get the rental car. When we dropped off the car it took us forever to get the shuttle from the rental car place to the airport. Overall bad experience.
รีวิวจาก
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6.0
ข้อดี: Yes
รีวิวจาก
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5.2
ข้อเสีย: There was poor instructions given to where the car was to be found by the attendant. The vehicle didn’t not have updated registration tags, which could have been a bad experience for me. The car had a very awful smell.
รีวิวจาก
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6.0
ข้อเสีย: Pickup and drop off were painful. I literally spent more time in line and waiting for the car than I spent flying from Baltimore to Detroit.
รีวิวจาก
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3.6
ข้อเสีย: I returned the car full but yet they charge me $40 for gas they are thieves
รีวิวจาก
-
4.8
ข้อดี: The staff in Detroit was friendly.
ข้อเสีย: I reserved a full sized car and at check-in I was asked if I would take a minivan instead. I said OK even though I knew I that I would be buying more gas. The agent motioned toward the parking lot and said your car is out there. He gave me a slot number and I wandered around for at least 15 minutes trying to find my minivan before the driver a passing vehicle offered me a ride to find it. Eventually, we found my vehicle and in more than 40 years of renting cars, this without a doubt this was the filthiest one I EVER received. I almost went back to the counter to refuse it, but with a 10 hour drive ahead of me I wanted to get on the road. Leaving the lot I expected to have the gate attendant review any damage. I told him that there was body damage to the car and he said, "we don't care about what we don't intend to repair" and he waived me on out without leaving his booth. The minivan drove OK, but as expected got poor fuel economy. When I arrived in Newark to return the vehicle, the check-in agent took my paper work and seemed surprised when he said, "you know you've go body damage on the right side of the car." After a moment of panic, I had to show this person that the damaged areas had been marked up in Michigan. He shrugged and said, "OK" before dismissing me. The bottom line, I will think twice before renting another can from Budget.
รีวิวจาก
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2.0
ข้อดี: The car was fine
ข้อเสีย: The experience picking it up was a disaster
รีวิวจาก
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5.2
ข้อดี: car was clean when we finally got a car
ข้อเสีย: shuttle took forever, line at counter was long, they were giving out cars that weren't ready
รีวิวจาก
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4.4
ข้อดี: The Staff was overwhelmed but they tried to be helpful.
ข้อเสีย: The wait at the counter to pickup the vehicle was over an hour. Once you received your documents it was another half hour for them to delivery your car to you. Drop off took 15 minutes for someone to check in the vehicle. Staffing or training, or both were seriously lacking.
รีวิวจาก
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2.0
ข้อดี: The workers lie alot
รีวิวจาก
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3.6
ข้อเสีย: Since they are combining Avis, Budget, and Payless together, service was horrible. It took us three hours to get the rental car. When we dropped off the car it took us forever to get the shuttle from the rental car place to the airport. Overall bad experience.
รีวิวจาก
อันดับ #11
Executive Car Rental
5.9 พอใช้ (687 รีวิว)
1 สถานที่ ที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
╳
Executive Car Rental รีวิว
สถานที่เช่ารถ
Executive Car Rental
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
29111 Wick Road
+1 734 413 8300
รีวิว Executive Car Rental ทั้งหมด
Executive Car Rental รีวิวสำหรับ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
╳
สถานที่เช่ารถ
Easirent
สถานที่เช่าใน สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
Detroit Metropolitan Wayne County Airport
| วันจันทร์ | 00:01 - 23:59 |
| วันอังคาร | 00:01 - 23:59 |
| วันพุธ | 00:01 - 23:59 |
| วันพฤหัสบดี | 00:01 - 23:59 |
| วันศุกร์ | 00:01 - 23:59 |
| วันเสาร์ | 00:01 - 23:59 |
| วันอาทิตย์ |
สถานที่เช่ารถที่ สนามบิน ดีทรอยต์ Detroit Metropolitan Wayne County
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