รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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6.0
ข้อดี: Yes the staff was friendly enough, though the clerk at pickup was not very well trained. Pickup took far too long...as though they were not ready for me even though I had pre-registered.
ข้อเสีย: The car was out of California with summer highway tires...not suitable for winter driving in Montana where we have snow and ice. A car with these kind of tires should never be rented in Montana in the winter. The low-tire warning light was on...2 tires were under inflated. This should have been fixed before renting the car. The wiper blades needed changing for they would not clear the windshield adequately.
รีวิวจาก
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6.8
ข้อดี: Pickup and drop off were easy. The person who helped me get checked in was very friendly and helpful.
ข้อเสีย: Online services and phone services were TERRIBLE. The online customer support system is essentially nonexistent and when I finally got through to people on the phone they were discourteous and unhelpful.
รีวิวจาก
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10.0
ข้อดี: Easy to pick up and drop off
ข้อเสีย: Went amazing
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3.6
ข้อเสีย: A asked for a small Volkswagen. I was on a personal visit to a sick friend on a reservation during Corona and I did not want to stand out at all. I know it said "or similar vehicle", and I would've been ok with any car that was actually SIMILAR. But they gave me a really weird car, especially for Montana - a CHEVY MALIBU with New Mexico(?) plates!! I had to get another car at twice the price from a competitor, but it was still better that ridiculous sports car they wanted to give me.
รีวิวจาก
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10.0
ข้อดี: Easy experience, no hassle!
ข้อเสีย: N/a
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4.0
ข้อดี: Was put in a reservation that I have canceled three weeks prior. Was supposed to get a compact SUV my evidently the agent did not take the time to figure it out. After a long and exhausting day of traveling I couldn't put up a fight and just needed a vehicle.
ข้อเสีย: Attention to detail by the Alamo/National representatives at the airport might have resulted in me being put in their correct vehicle that I booked and made this a better overall experience. The car I received had not even had the interior windshield clean as it was covered with a greasy film. This made it very difficult to see out of the glass and I felt unsafe the entire time I had the car.
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10.0
ข้อดี: Short wait to pick up car and free upgrade
ข้อเสีย: All good
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10.0
ข้อดี: Customer service was great, and we were happy to get a small upgrade when the vehicle we rented wasn't available.
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8.4
ข้อดี: Staff were helpful, pickup and dropoff were quick. Free upgrade was a good vehicle for the area
ข้อเสีย: The vehicle was very scratched, not very clean and had some features that would have been nice to know how to turn off, such as the beeping/lane assist.
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6.0
ข้อดี: Quick pick up and drop off!
ข้อเสีย: We received a car that had seen better days and was in rough shape. They really should have repaired things like the missing hubcap before renting it out.
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8.4
ข้อดี: Yes
ข้อเสีย: Expensive price, young renter's fee unwaiveable with AAA, doesn't scale based on age of renter
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9.2
ข้อเสีย: I had to drop the keys in a drop box and hope someone checked the box
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10.0
ข้อดี: Easy to pick up and drop off
ข้อเสีย: Went amazing
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10.0
ข้อดี: Easy experience, no hassle!
ข้อเสีย: N/a
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10.0
ข้อดี: Short wait to pick up car and free upgrade
ข้อเสีย: All good
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10.0
ข้อดี: Customer service was great, and we were happy to get a small upgrade when the vehicle we rented wasn't available.
รีวิวจาก
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9.2
ข้อเสีย: I had to drop the keys in a drop box and hope someone checked the box
รีวิวจาก
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6.8
ข้อดี: Pickup and drop off were easy. The person who helped me get checked in was very friendly and helpful.
ข้อเสีย: Online services and phone services were TERRIBLE. The online customer support system is essentially nonexistent and when I finally got through to people on the phone they were discourteous and unhelpful.
รีวิวจาก
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8.4
ข้อดี: Staff were helpful, pickup and dropoff were quick. Free upgrade was a good vehicle for the area
ข้อเสีย: The vehicle was very scratched, not very clean and had some features that would have been nice to know how to turn off, such as the beeping/lane assist.
รีวิวจาก
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8.4
ข้อดี: Yes
ข้อเสีย: Expensive price, young renter's fee unwaiveable with AAA, doesn't scale based on age of renter
รีวิวจาก
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6.0
ข้อดี: Yes the staff was friendly enough, though the clerk at pickup was not very well trained. Pickup took far too long...as though they were not ready for me even though I had pre-registered.
ข้อเสีย: The car was out of California with summer highway tires...not suitable for winter driving in Montana where we have snow and ice. A car with these kind of tires should never be rented in Montana in the winter. The low-tire warning light was on...2 tires were under inflated. This should have been fixed before renting the car. The wiper blades needed changing for they would not clear the windshield adequately.
รีวิวจาก
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3.6
ข้อเสีย: A asked for a small Volkswagen. I was on a personal visit to a sick friend on a reservation during Corona and I did not want to stand out at all. I know it said "or similar vehicle", and I would've been ok with any car that was actually SIMILAR. But they gave me a really weird car, especially for Montana - a CHEVY MALIBU with New Mexico(?) plates!! I had to get another car at twice the price from a competitor, but it was still better that ridiculous sports car they wanted to give me.
รีวิวจาก
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4.0
ข้อดี: Was put in a reservation that I have canceled three weeks prior. Was supposed to get a compact SUV my evidently the agent did not take the time to figure it out. After a long and exhausting day of traveling I couldn't put up a fight and just needed a vehicle.
ข้อเสีย: Attention to detail by the Alamo/National representatives at the airport might have resulted in me being put in their correct vehicle that I booked and made this a better overall experience. The car I received had not even had the interior windshield clean as it was covered with a greasy film. This made it very difficult to see out of the glass and I felt unsafe the entire time I had the car.
รีวิวจาก
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6.0
ข้อดี: Quick pick up and drop off!
ข้อเสีย: We received a car that had seen better days and was in rough shape. They really should have repaired things like the missing hubcap before renting it out.
รีวิวจาก
