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It was nice that they had a shuttle available to take us within 3 miles. Happy hour with free wine during the week was great. Some of the staff was nice.
The place is lacking in maintenance. The curtain had fallen down in my room and was left there. We had trouble with the temperature of the water in the shower. Pillows were not comfortable. Building was not as clean as it could be. Shuttle van was filthy.
The staff was super friendly! Maybe it was just because it’s Phoenix, but the free water bottles were very nice. The location was a brief walk from some good fast food, and the shuttles were handy.
I’m not sure. It was all pretty good. More water would be nice (that stuff can get expensive!)
Nice for Early Morning Flight
Easy airport access location, super friendly staff. We left before breakfast as we had to catch an early flight but were given "to go" bags with granola bar, muffin and piece of fruit. Something that no other hotel has ever done for us. Bottled water and a cookie at check in were nice after a long day.
Undisclosed hotel fee upon checkout was an unpleasant surprise. Only $5.00/day, but I was under the impression that my "full payment" when I booked meant that it was paid in full... Hallways were freezing (outside temp was in mid 70's), wall thermostat in room didn't work
Surrounding neighborhood scary. Front desk staff arguing
Staff at front desk arguing with other staff while I was checking in.
Staff were exemplary, liked the comfort of the bed, room nice and clean
There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.
Overall it was a great experience
Loved it was right by the airport
A gem in the middle of the city
the room was spacious and nicely decorated. the breakfast was very nice and a variety of things to choose from. the hotel looked clean and updated. very nice
the amenities in the bathroom did not include the usual cotton balls, qtips, and NO SHOWER CAP!
Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent.
The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.
The stay was great
Everything was clean and the staff was very friendly .
Good hotel poor location
Hotel was clean and rooms were spacious
While staying at the hotel our car was broken into. The rear window was smashed. We weren't notified by the hotel because they do not ask for vehicle information. The hotel security tried to deter the thief but to no avail. They didn't try to make any kind of compensation or even apologize for the inconvenience. Also there weren't any vending machines although there were signs for them.
Breakfast was lacking in content and quality
The staff was outstanding. Very pleasant to work with. Very clean property. Comfortable beds. Would absolutely stay again. Would recommend to friends and family.
In remodeling phase. Minor glitches.
With a stay at GreenTree Inn & Suites, you'll be centrally located in Phoenix, within a 5-minute drive of Diablo Stadium and Mill Avenue District. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has facilities measuring 3500 square feet (325 square meters), including a conference center. Free self parking is available onsite.
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