โรงแรมโคตา - บิสมาร์ก Ramkota Hotel - Bismarck

Night 1, take my dog out at 4:30 AM only to find out door #7 is broke. When the auto lock engages for the night requiring a room key you cannot open the door from either inside or outside the building. The next morning I told the front desk about it. She said they knew and it was supposed to be looked at. Night #2, 9 pm we get back to find a handicapped individual trying to get in. Thankfully someone saw her and opened the door. The next morning, told the front desk again! Night # 3, get back at 6:55. My daughter checked the door, again, they had checked in an elderly/handicapped person and sent them to a door that doesn’t work. I went right to the desk, the girl said someone checked it and it was working fine. Explained it works during the day but not at night. Maintenance is layed off during COVID. Stop checking people in and sending them to a door they cannot enter after 7.

Dance Convention

We stayed at the Ramkota because my daughter's dance convention was being held there. The kids enjoyed the pool area and the ballroom facilities were enough space for the convention. The location was great as we were right by the mall and restaurants. The Sunday brunch buffet was quite good.

The entire hotel needs a face lift. The bathroom grout was black and all of the carpet, paint and tile was old and worn. While the check in staff were great, the staff in the lounge were complaining about having to be there and made us feel like we were a burden for wanting to have a drink and watch a football game.