ข้อดี: Every one of the staff members was friendly, knowledgable and well groomed as well as articulate. Someone was constantly cleaning painting polishing or vacuuming something.
ข้อเสีย: One afternoon the do not disturb sign was ignored and the house keeping staff tried to force the door open. Luckily there was a second lock device to prevent that. My wife had just flown in from America and landed at 7am. She went across America and then across the Atlantic, and she was understandably tired. We were trying to rest when we heard the racket at the door, startling both of us. It actually made me pretty angry, since the Do Not Disturb sign was outside. The next day they forgot the bottles of water for my room. The following day they forgot face cloths. The refrigerator was struggling to keep things barely chilled, and because of the proximity to Temple Bar, we had to sleep with the windows closed for the entire weekend. I feel the hotel charged at least 35% more than my room was worth, possibly because it was the weekend of the marathon
ข้อดี: I liked the location of the hotel and the staff
ข้อเสีย: we booked a deluxe double room and paid £400 for 2 nights room only and the room we were given i wouldn't have stayed in for half the price, it was shockingly small, had a double bed and a single bed at the end of it that you had to climb over to get to the other side of the double, it was horrendous. we were moved to another room which was much better but no where near the standard i expected. I would have put it at a decent standard room, no where near a deluxe room. It was super noisy at night but you do expect that and the complimentary ear plugs came in very handy so that was fine but still very disappointed in the room.
ข้อดี: Couldn't fault this hotel. Stayed for three nights. Room good size, very clean and quiet. Bed, pillows wonderful. Bathroom clean and adequate. The security is extremely good, you use your key to access corridors, lifts and toilets. All staff very friendly and helpful. Bar welcoming and food very good. This hotel is in an ideal location, very central and I would not hesitate to recommend this hotel to anyone.
ข้อเสีย: Nothing to dislike!
ข้อดี: My husband is disabled and he was treated so nicely and the staff was so accommodating . It was a boys weekend he and my son went on and at the end the ladies came out from behind the desk to give him a proper hug. That was lovely hotel was clean and the location is great.