|เส้นทางบินยอดนิยม||ริยาด King Khaled Intl ไป เจดดาห์ King Abdulaziz Intl|
|สนามบินยอดนิยม||ริยาด King Khaled Intl|
ข้อเสีย: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
ข้อดี: Nice cooperative crew & fairly comfortable seating
ข้อเสีย: dont know
ข้อดี: The crew was very kind and attentive.
ข้อเสีย: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
ข้อเสีย: Leave on time
ข้อดี: Nothing at all!!
ข้อเสีย: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
ข้อดี: The staff on board was very friendly, warm.
ข้อเสีย: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
ข้อดี: Great crew! Smooth flight!
ข้อดี: Great crew!
ข้อเสีย: I would’ve like more desert options.
ข้อเสีย: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
ข้อเสีย: Excellent customer service
ข้อดี: the food is good
ข้อเสีย: the bathrooms need to be cleaned
ข้อดี: yes crew and flight was very good
ข้อเสีย: every thing is good
ข้อดี: Nothing really.
ข้อเสีย: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken.
Can’t say a single good thing about this flight.
ข้อดี: very poor experience transiting through Jeddah airport
ข้อเสีย: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again
ข้อดี: Crew is extremely friendly
ข้อดี: Worst customer service ever
ข้อดี: No more Saudia. Worst customer service ever.
ข้อดี: Everything was okay, except they have really bad transition from the two flights in the airport .
And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
ข้อเสีย: Don't steal people’ stuff
ข้อดี: Crew was okay and seats were comfortable
ข้อเสีย: Food and boarding
ข้อเสีย: Change the food which was tasteless and was only bread.
ข้อเสีย: Connecting in Jeddah is a mightmare.
ข้อดี: Modern and well-equipped planes.
ข้อเสีย: Connecting in Jeddah is a mightmare.
ข้อเสีย: Make entertainment , serve nice food. Seat not comfortable at all.
ข้อดี: Exceptional crew, as expected
ข้อเสีย: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed
ข้อดี: Excellent service and ontime takeoff
ข้อดี: Crew was good, food was very good,seats were fine.
ข้อเสีย: Entertainment options could be better. The entertainment system needed reboot.
ข้อเสีย: The food could be better.
ข้อดี: Crew and plane were great..
ข้อเสีย: Worst transit lounge/airport.... i thought I was back in India in the 80s!!! Same on Saudi and the Saudi Airport!! Never again!!
ข้อเสีย: Crew’s were not professional enough
ข้อดี: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.
ข้อเสีย: They should add one more meal and drinks more frequently.
ข้อดี: The new Boeing airplane. Business class is truly business class.
ข้อดี: Flight was canceled without notice
ข้อเสีย: Need to invest in new seats
ข้อเสีย: None of us who flew from ny , received luggage’s in Dhaka. Still waiting
ข้อดี: Was the crew amazing and overall was good
ข้อดี: B787 still like new and well maintained.
ข้อเสีย: This is a long flight I take often one Saudia. The seats still suck!
ข้อดี: The crew were extremely helpful and they did there best to keep us comfortable
ข้อเสีย: The boarding process is a mess
Very improved customer service
ข้อดี: Very improved customer service from previous years.
ข้อเสีย: Offer drinks besides a bag of water and juice
ข้อดี: The boarding process was efficient. The crew were friendly and professional.
ข้อเสีย: The Entertainment system broke down 3 times during the flight.
ข้อดี: Liked the short flight period. That is all!
ข้อเสีย: Crew service is terrible. Food is rubbish.
ข้อดี: The plane was very comfortable and the crew were fast and responsive
ข้อเสีย: They searched every bag and person before getting on the plane, the entertainment system is buggy
Service improved from last three years
ข้อดี: I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.
ข้อดี: My seat was just fine, it was only a 1.4 hour flight
ข้อเสีย: The food was not great, however I want to say thank you very much for having something
ข้อเสีย: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes
ข้อดี: I had my own row of seating because the flight was pretty empty so it was very comfortable
ข้อเสีย: Nothing. Excellent flight
ข้อดี: Flight was pretty empty so I had a whole row to myself which was incredibly comfortable
ข้อเสีย: Seat comfort and leg space
ข้อเสีย: The offerings of the snack is very cheap
ข้อดี: Please contact me on +966502263227
ข้อดี: I went to get my ticket at the airport unfortunately they said your ticket has been cancelled
But i have no information about that
Please contact me on
ข้อเสีย: Please contact me on my phone number +966502263227
ข้อเสีย: All was well
ข้อดี: Smooth trip
ข้อเสีย: All is well
ข้อดี: Smooth trip
ข้อเสีย: The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck
ข้อเสีย: A problem in adjusting my return flight caused a cancelation of the return flight, customer service was not available at night time (flight was early morning ) a visit to there airport office had nothing to offer but by a new overinflated ticket and then discuss the rest with HQ or use the phone nearby for technical support that took me 20 minutes to understand that it is going to be busy for the rest of the night (time was 1:30 am) approximately
ข้อดี: Onboard services improved dramatically since last for same route ✅