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Rooms Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location When you a stay at Hotel Ojo de Agua in Puerto Morelos, you'll be on the beach, just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. This beach hotel is 12.3 mi (19.8 km) from Moon Palace Golf Club and 12.9 mi (20.8 km) from Maroma Beach. Dining At Hotel Ojo de Agua, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Optional Charges Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4) Airport shuttle fee per child: MXN 1 (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager