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Rooms Make yourself at home in one of the 37 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Amenities Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Property Location A stay at Hotel Europa places you in the heart of Genoa, within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port. This hotel is 3.6 mi (5.8 km) from San Martino Polyclinic Hospital and 4.2 mi (6.8 km) from Gaslini Hospital. Dining Stop by the hotel's restaurant, Prie De Ma, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Renovations Due to COVID-19, this property’s food and beverage options may be limited. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 10 per person (approximately) Uncovered self parking fee: EUR 15 per day (in/out privileges) Pet fee: EUR 10 per pet, per night Late check-out is available for a fee (subject to availability, amount varies) Hosted evening meal: EUR 25 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed General instructions No rollaway/extra beds available No cribs (infant beds) available LGBTQ friendly Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)