Hotel Secreto

Rooms Make yourself at home in one of the 12 individually furnished guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite. Property Location When you stay at Hotel Secreto in Isla Mujeres, you'll be on the beach, within a 5-minute walk of Norte Beach and Aztlán Galería. This 4-star hotel is 8.5 mi (13.7 km) from Playa Mujeres Golf Club and 9 mi (14.4 km) from Ultramar Ferry Puerto Juárez. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at 11:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager