Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.
Plane is new. Dimming windows. Helpful and smiling staff
No access to a lounge despite paying for a business class. Entertainment on your own device and could not use it because I had no earphones. Food was very poor presentation but was ok taste. Seats did recline a little but that was it, a little.
The reason I booked with Scoot was for Dreamliner - but instead it was 777 and we were stuffed on the last seats inspite of paying extra. After a lot of argument, they gave us seats towards the front.
Misleading advertising - that they only have 787 Dreamliners in their fleet - Not true. They advertise some thing else and once paid give some thing else - not impressed
Business was in fact a better Economy Plus
Not screens or entertainment.
Even had to pay for water ????
From Perth to Singapore - Before take off - the lights getting turn on and off.
From HongKong to SIngapore - the plane 787 Dreamliner had to be restarted twice because of some software issue with passengers sitting in the heat.
New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ...
I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !
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