I had 12 kg of excess baggage so was charged $400 cdn for a flight that cost $350 cdn for my seat and 20 kg . The reservation agent refused to give me my ticket back until h the excess baggage charge was paid. I boarded the 1/2 empty plane along with many, many chinese passengers carrying 2 or 3 bags, but as a foreigner, the company rules were enforced on me only.
We had to pay bag fees that cost more than our flights! Was also an international flight where bags are free on all other airlines. Finally, there was no leg room so the guy in seat behind me had his knees digging into my back the entire flight.
Confusion over luggage and excess weight. I booked my flight thru Kayak which referred me to Kiwi.com. At Kiwi I paid for 15 kg of baggage. This SpiceJet flight came with 20 kg checked baggage already included, I assumed that the 15 kg was additional. Then when I got to the airport, I was forced to pay an exorbitant fee per kilo after already having paid once. And the fee had to be paid in cash, causing me to run in haste to a foreign exchange counter to tender the requisite amount. I can only assume that the fee is not collected via credit card because it is easier to appeal such a charge. I will never get that cash payment refunded. Such pressure tactics at check-in time are really not civilized.
Nothing about this flight. Will avoid Air India in the future!
Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.
Flight was on time. Boarding was not managed well by Ahmedabad Airport.
Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services.
Some payment fees are estimated. Not all providers support all payment methods.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily grant
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.