Service by one attendant Helen- courteous and helpful with Dufree
Services by male attendant very deplorable, lacks courtesy to clients.
Old aircraft with overhead TV screens showing only one channel or flight route. In this age and time, KQ can do better for the obscene amounts we pay.
Flight plan changed and we were not informed till we entered the plane.
The person at the check in counter initially gave me a different seat than the one I chose online but changed it after I asked for the same seat I had selected online, hone of the worst seats on theplanee also changed my seat for the addis ababa to manila leg without my knowlege and gave me one of the worst seats on the plane. Ruined the trip for me
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