The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell.
The flight got off & landed unbelievably hard. Never again
I was on a Germanwings flight operated by Lufthansa. Smart fare and Basic fare ticket holders do not get many of the regular offerings. We were not even allowed to board the plane the regular way.They made us go out on the tarmac, walk around the airplane, and climb stairs to the plane with our carry-on bags...all under the rain! Personally, I've never seen this on any flight to the US, and 'm too old for that. Only the business class passengers were allowed to board the plane through the walkway. They charge for earphones, access to the entertainment (music/films, etc.), for coffee...and the food was not sufficient. My ticket cost aprox. $1000 from Cologne to Miami. I should have been able to get free coffee for that amount :)
Ich war in dem Glauben das ich LH fliege. Eurowings hätte ich nie gebucht, insbesondere nicht, wenn ich über deren Konzept informiert gewesen wäre. Kopfhörer Euro 3,50, Entertainment 9,90, Getränke, Snacks alles extra zu bezahlen. Essen ungenießbar. Keine Decke, kein Kissen, unbequeme Sitze. Zu wenig Toiletten, keine Seife. Landung in letzter Ecke, im Uraltgebäude vom Miami Flughafen. Äußerst unschöne Erfahrung.
Traveled front Málaga to Los Ángeles and overall the experience was great. The crew was very polite and helpful, the seats have more room than other flights we have been in and the main course meals were very well done. The Moscow airport was very well signaled and super well taken care of. Really easy to find your way around.
The not so awesome part was that the entertainment, as in movies and so on, are only offered in English or Russian. That was it. (My daughter is writing the review for me). My English is just ok and I was pretty bored. Also, in neither flight were we offered snacks. I thought that was strange. Especially in a twelve hour transatlantic flight.
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